When I went to grab a Kona Variety 12 pack, the box handle ripped and I dropped it. It shattered on/around my feet, but a nearby employee sae and helped out. Daniela from Market(?) immediately went and moved a sign out, got me paper towels, and started cleaning it up. I felt so bad, but she was so wonderful and made sure I was okay. I'm so sorry for that huge mess, especially so late when I know you have less staff. But you were so wonderful, and I really appreciated all your help! Thank you!! read more

Dearest Target, I love you BUT... this store sucks! This shopping center is not that old and it's in a nice area with lot's of new apartment complex's, condo's and good restaurant's so I don't understand why it is not always stocked properly and why management has not up'd their game. I go to Target at the Plant shopping center mind you the area is not so nice but they have their sh** together. Every time we have tried shopping at the Cottle Target we have a negative experience the bathroom's are always dirty, the customer service sucks, the store is messy and never stocked well, they are always out of grocery bags. My boyfriend and I wen't one day and we picked up quite a few things we needed for the house and they had run out of bags, this actually has happened a few time's like who is handling ordering for the store or who take's inventory? There are so many other things wrong with this location. I think they need new management because this place SUCKS! read more

Thank god South San Jose finally got a Target! Oakridge is the worst. We were literally traveling to Morgan Hill before this. Read other stores coming to "Village Oaks" are: Safeway, Marshall's, Petco, Ulta, Starbucks, Panda Express, Chipotle, Five Guys, Panera, Just Falafel, MOD Pizza, B of A, Chase and Safeway Gas. I was hoping for one sit down restaurant, but I'll take it. Costco coming soon too one exit south. read more

Been waiting for a Target in this area for along time. So very happy to have them here, however the celebration is short lived. I was happy to have Target finally show up, but now I almost always go to Walmart because of how horrible the parking lot is. The front lot is reserved for clean air cars which I think it's great that they are promoting anything Green, but it's a lot of spaces dedicated considering the how small the lot is. Additionally, the entrance is located to the far end if the store like most Targets, but the parking isn't a deep lot, it's lengthy. Therefore, be prepared to walk a distance to and from the entrance/exit. I personally don't mind walking, however at nighttime it's a different story. The lot is dimly lit, it's a mugging waiting to happen (seriously). read more

Enter time I visit this place I'm impressed by the competency and warmth of their employees. Everyone I dealt with seems well trained and we'll able to accomplish their job, even while keeping an attentive eye on their current customer. So hard to find that these days! read more

THIS REVIEW IS SOLELY FOR THE STARBUCKS INSIDE TARGET Let it be known, I absolutely love Starbucks! In a gold card holder and go to Starbucks religiously. However, this afternoon, you have 3 people behind the counter. 2 of them are deep into their conversation with a Target team member, that they fail to realize there's a line of people at the register who need to be assisted. The one behind the register doesn't know comprehend what drink the customer in front of me wanted and took way longer than she should've. Get your shit together. I shouldn't have to be in line WAITING TO ORDER if you have 3 people working behind that counter (2 of which are laughing their asses off with a target team member) seriously disappointed with this Starbucks!! read more

Just okay with its selection/inventory but a stressful place to shop. Why? -Busy parking lot with not enough crosswalks. -Employees blocking aisles while restocking, so you can't get to whole sections of the aisle. Can't they do that before or after hours? -A checker who doesn't take no for an answer when you don't want to know about the card that they offer and talks your ear off like a cartoon sales person when you are just not in the mood for it. It took all my restraint to not to scream, "Aaaah! Salesman!" like an episode of Pee Wee's Playhouse. -Maybe it's my fault that I didn't dress in a full suit of body armor, because I wasn't psychic enough to anticipate being assaulted while shopping at this location, but I'm still in pain after another customer used their cart as a battering ram against my hip bone while standing in line at the check out and the customer who did it showed no remorse. Hooray for the crappy people who shop there who have no manners! So yeah, it's okay but I won't be in a hurry to come back to this location. read more

This place right here started my day off perfect! This has to be one of the ONLY Targets that has AMAZING, AWESOME, HELPFUL, COOL and FRIENDLY customer service!!! Of course like many women, when I go Target, I go for two things and end up walking the whole Target for an hour and leave with 10+ things. Well while doing my usual Saturday routine walk, I must have been greeted like six times by associates asking if I needed help with anything or just saying hello. My great experiences today: 1) Was in the home decor section, and all of a sudden my basket for the four things I came to Target for was too small for all the items I wanted to buy. An associate got me a shopping cart! AMAZING right?! 2) Halfway through my walk, I had to use the restroom but was worried about leaving my cart outside of the restroom thinking some associate will think they are go backs or some one will steal my reusable bags. Lol! Well an associate at the return center said she will keep an eye on it till I got back! AWESOME right?! 3) Found a picture frame that I loved but didn't see a price on it and an associate right there just scanned it for me to tell me the price. Didn't even have to walk around to find an associate or walk to the pay area. HELPFUL right?! 4) Sort of looking lost several times, I had one associate tell me where the lunch bags were and another associate tell me where the dishwashing sink stopper thingy was. COOL right?! 5) Oh just walking around and getting greeted left and right. FRIENDLY right?! Target is the best! And it's even better because this new location is right across from my son's football practice every Saturday! Yeah to me and my son!! P.S. I came here last Black Friday and it wasn't even madness at all and the store was still clean and greatly stocked. read more

the parking isn't so easy to find here. prices are cheaper since it's a new store. friendly associates as usual. lines not so long. buys: uptussin(3.59) .40 cheaper than other stores -need i.d. check to buy this. 3.5 stars. read more

This store is getting sloppy The front needs a cleaning and homess people sit around enterance. I use to love coming to this Target. Not so much now read more

I echo everyone's enthusiasm for a Target close by. The place is cleaner than most and the staff here are quite friendly. It's a much bigger store than the one at Oakridge Mall. Their selections are much nicer too. There was only one time where there was only one cashier and about 8 groups of people in line. It was a bit ridiculous but it might have been an off day. That's retail for ya. Their promotional prices are always displayed wrong. I cannot even count how many times I've had to drive back the same day because what was on the receipt was not what was displayed. Check your receipts before walking out, please! Save yourself some gas and time. They're always willing to fix the issue though so props for good customer service. I've never had a problem with parking here and I've been here every week since it opened. Seriously, you can't walk 200 feet? It's good for ya ;D read more

This is strictly for the experience I had at the customer service department. When you are in the "customer service" department, you might work on your customer service skills. I did not notice her name, but she is the young pregnant one, rudest employee I have ever encountered in my life. I thought I was at Walmart. Learn how to speak to people. Your attitude is not appreciated. Male stock employees, If you see one of your female coworkers trying to lift a big box, offer assistance. Either it speaks to the younger generation not understanding customer service, the management not providing enough training... either way, customer service is severely lacking. read more

As of my first visit in April 2014, the store is still very nice and organized. Not a thing out of place as far as I saw. However- I did notice that they had no clearance end caps. My favorite thing to do at Target is to check out the end caps for all the extra discounted deals, and I checked the entire store to discover they did not exist here..... Yet. But then again it IS a new store so I'll give them some time lol. read more

This Target finally opened up off Cottle Rd near Lowes (across the street). Boy for a new store, this one is surely busy. Try finding a car park space within the first 10 rows if your lucky, just drive to the back and park. Since they only have one entrance and exit, expect a long walk to the doors. The front spaces rather than being dedicated for disabled are for green or hybrid vehicles, really ! Since when did Target get in to promoting green cars! Funny how you see SUV's and Cadillacs parked in those spots! Store is your usual Target layout, carts a plenty and Target prices and save 5% if you use your red card. Just wish the car park was not out of control and had a better way to get out on Cottle Rd side, always busy. Cashiers are friendly, just expect a hassle getting in and out of the car park. 3 stars read more

This location keeps me coming back again and again and I don't even live close to this one. From optical department bending my frames back into place after they've been through a rough day to Starbucks always getting my drinks perfect. Today, I started my day of shopping with a return and to get my glasses fixed. Considering I could get them both done at the same location this should be a quick trip right?? Wrong, it turned out to take much longer as I had to travel to a different store then back to this one. Tired, hot and not wanting to drive all over San Jose to get this done I asked to speak with a manager. The manager listened to the situation and took the time to make sure we solved the problem there so I didn't have to travel back to the other store. Thank you Manager Robert. You saved my day read more

Just wanted to write a quick note to thank Alissa at guest services for helping me out with a product I ordered. She was very patient, kind and efficient. read more

Strange, this target charged double for a Flu shot compared to the one in Morgan Hill. I just compared both receipts for this week and noticed the big difference. I was told that tis has always been the price for all targets. This is a lie. read more

I like this Target. Although they didn't have much selection on onesies today but i was still able to purchase one so its allllll gucci! they have good staff compared to other targets i've been to so thats always a plus. For me, even if a store doesnt have what i'm looking for, if they have good customer service its always a 4-5 star for me. read more

I love this location. It is clean, well organized with helpful staff. The bathrooms are kept clean and even the fittings rooms are clean. I have been to other target's fitting rooms and noticed the floors are very dusty and dirty. I get the hem of my pants covered in dust bunnies when I try on clothing. Not here. I have been super impressed with this store since it opened. read more

Target - Clean dressing rooms. - Department Stores Near Me - San Jose, California

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I love this store but the STARBUCKS IS SHITTY I was there about at 2pm I ordered my very berry hibiscus and I ordered it with sweetener when I got it it had no sweetener so I stood there waiting for someone to help me with that for 5 minutes take into consideration there was one person just standing there. I tried to get their attention several times. When I finally got some help the guy was totally rude about it and finally put it in but didn't shake the drink again so the sweetener was stuck in one spot. Do yourself a favor and go across the parking lot to the other Starbucks. read more

Shopping in this Target is sometimes hit or miss. Other than the main stream products rest of the items are sold out pretty much. Especially the kids toys section, makeup section and ice cream section. You don't find what you want all the time but it's not bad after all. I have their red card which gives me some savings each time I shop and plus their cartwheel app also works great for some savings. read more

This Target always has the worst lines. They need to get the managers/Team Leaders from the Coleman SJ Marketcenter or the Hillsdale location to train the employees at the Cottle store. read more

Drove up for my curbside pick up order, one of the ladies passing the orders out was very nice and efficient. She handed us our entire order but the box with the mop kit had the mop head missing so we patiently waited for another to be brought out. There was no issue with the initial girl. But as it was the next round of cars being helped out my husband got the attention of David but he wasn't very interested in the fact that we had one missing item and tried explaining it was right in front of him. All he replied with was " we go down a list" I understood that but we had been the last from the prior list meaning we should have been the first one to be helped since our order wasn't completed. He then leaves and returns to just stand there and talk and flirt to the girl there, who while he was gone was more then happy to hand out two orders to people approaching her as we stood in the car trying to let them execute their process. I then get very upset because he's not working and we'd been there now for about 40 minutes. I approach the girl since it seemed David wasn't working and she then gave me an attitude and David also chimed in and basically said I was lying and that there was another bag to our order. There was not another bag just the box with the mop kit that my husband tried explaining to him about but he wasn't listening. The girl then decided to ask me "well what Else is it that you want is there anything else we can do" since she had handed me the box but David was being confrontational with me so of course I'm responding to what he's saying. I then told her if you'd like me to leave then maybe have him not talk to me the way he is or confront me in an aggressive way. She then was making comments as I'm walking away so I decided to go inside the store and talk to the manager who was Tammy. Tammy was great, she did give us a gift card to help us feel better and heard. I did feel heard by her but I do want to make sure that the two employees are spoken to, it's not okay to be so confrontational with someone who's just waiting for a item that was initially given to them with a missing part. Their job is to grab out item and if they have nothing nice to say then just don't say it, it's work environment not some street fight they are trying to make it out to be in a parking lot. Very unprofessional and childish. De escalation is the way to go when it comes to work problems especially when I wasn't being confrontational just wanted to be heard. Verbally tag teaming a customer isn't okay and it makes everyone who witnessed very uncomfortable since there were several who saw how rude they both were in laughing it off and continuing to comment even as I was far away. Again Tammy was great, I appreciated her candor but the employees at hand definitely need another position or training with customer service. read more

This location is well stocked and the employees are always very helpful, especially the cashiers. The parking lot can get a little hectic, but it's safe and that's a rarity in SJ read more

Awesome Target store!! Every time I come it's a great experience. It's always clean. The staff is friendly! They always have what I'm looking for. Very organized compared to other companies... read more

Horrible service They had shirts on clearance rack yet even though it was their mistake they would not honor it

One of the best Targets: - modern, big, clean - great Starbucks and Pizzahot on the site - very nice staff - clean and comfortable restrooms - huge parking lot - easy access from highway 85 read more

I'm a fan of Target...the complexity of the floor layout and the sections you're looking for almost always in the middle of other things you didn't actually mean to have accidentally slip into your cart. I caught myself one day looking a few specific items next thing you know I'm standing in the kitchen appliances section in Target downloading the target app to browse the rest of the kitchen appliance section on the app. INCEPTION! Once I realized I was both browsing the physical and virtual Target shelves with a cart full of stuff I grabbed my totem. took my cart to the register and left immediately. Don't fall for the trap and plan/list what you want to buy. This Target is what I'd consider the average Target. The have enough stuff but I've found that they shelves are usually more empty than full. Pay attention closely to the item and make sure it matches with the price, I've picked up some more expensive items that were placed in the wrong section. Also there usually seems to be a slight line but I'v never had to wait more than a 5 minutes to check out. It's local and close to my apartment so I'll most likely still continue to come here for certain purchases. read more

I live in Cupertino, and generally only shop at the Cupertino Target stores. This past Wednesday, by chance I was at the Cottle Target. I needed help, and was assisted by a Target staff named Breanna. I was so impressed by her excellent customer service and professionalism!! It's people like Breanna that makes customers like us feel appreciated and welcomed! We want to come back to shop more at Target!! read more

Again, returned to this months later and it is still never well stocked. Went for ink and didn't have it. Went home and order online from Amazon. read more

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I looked confused looking for the liners 2 employees noticed me and said they moved it. 3rd employee PATO said he knows where it is and went to the back and helped me!!! He's awesome! Please give him a raise! Above and beyond!!! - trish read more

Great location for a Target, in what seems to be a very new area of construction. Tons of shops and restaurants, all right off 85, near a lot of the new apartment complexes. They also have the instacart delivery service, which I haven't seen at too many locations yet! You can have an order placed, and delivered to you in just a few hours! Seems really helpful if you don't like going in to a busy store, or simply don't have the time to do so. Also makes for a great option if you're at/or visiting someone at the hospital just a few blocks away. Very clean store overall, and seemed to have just about everything you could need! read more

A nice, new, clean store. Friendly workers. Though my cashier wouldn't lift my water because it may break her fingernails. Seriously. That was slightly off putting. The parking, like everyone else has said, is pretty lame but once all the other stores are open I don't see it as much of an issue. read more

Love this Target. The staff are always very helpful and friendly. The store is always well stocked and clean. The only negative thing that I can think of is that their Cafe' or snack bar is not open a lot ...probably due to a shortage of staff. Other than that if you are looking for a nice shopping trip and an efficient checking experience, come here :). read more

This store sucks. They want you to order online then they don't have the resources to fill the order. Crappy service and they wait 3 hours to tell you the order won't be filled. read more

This new Target store is big, clean and organized. Some of the employees are not the friendliest or attentive but that comes with better training and management. read more

This target need to train their workers better. They are rude & unprofessional. Don't shop here take your business elsewhere. Everytime I go it never fails to have some issue with one of their workers... especially Gloria read more

this place sucks. they never have anything, they always get pick up orders wrong & their staff is hella rude would give 0 stars if i could lol read more

Always long lines and not enough registers open. No one is ever friendly enough to say hi or how's it going. Definitely only go because of decent prices on there house brand items read more

been waiting for this day for about 6years! the grounds have not been touched with any signs of life aka bldgs for years and FINALLY, the first store is open and it's a TARGET too! where i can shop for crap and come out with more crap... crap meaning things i may not need but definitely want :) so close to the house... less than 5mins drive. so clean and still have sizes on clothing for everyone in my little family I need to purchase for. CLEAN... and may i repeat... so fresh and so clean, clean! everything in its place. smiling associates greeting you everywhere. man, am i at Target? and if you are an electric vehicle owner, you scored! hella parking for you right in the front of the store. lucky ducks! but definitely tons of parking everywhere for now... until more stores open up. enjoy a nice, friendly clean Target while you can. read more