I had a horrible experience with Tea Nails! I have been getting acrylic nails at a different salon consistently for 2 years. My nail person ghosted me so I had to find a new place 2 weeks before my wedding! I went to Tea Nails to do both my trial nails and my wedding nails. I had so many problems. I am not just a disgruntled bride, these are legitimate issues!
First, I had to settle on a different design because they said they could not do ombré French. I let this one go but was still disappointed.
Second, scheduled my nail trial and wedding nails at the same time, as they were clearly mentioning my next appointment. But I called just to verify we were all set and they didn't put me in the appointments book. For my WEDDING!! It was so stressful and they kept me until like 8pm the night before I had to leave town for the wedding. See next comment.
Third, Sally took FOREVER on my nails. It was just an acrylic refill and regular polish and it was over 2 hours, not including drying! No one has time for that. I was forgiving for the first appointment because I wasn't sure if I just made them nervous because this was for my wedding, but she was slow the second time too. My previous person did my nails in 35 minutes. Over 2 hours is just too slow.
Fourth, they were out of silver gems for my ring finger but assured me they would order some for my wedding day nails and that they would be there when I came back in 2 weeks. When I called to verify my appointment, they nonchalantly said they couldn't order them. I was furious. I called Sally Beauty Salon down the street and that had nail gems. I had to go to Sally first, but my own gems, and bring them to my appointment. If I didn't call ahead of time, they would have completely screwed me over. AND, I think the correct response from them would have been to apologize for not going to get some from a different source and offer to buy them off me. But instead, they just shrugged and said the gems I bought were not as good of quality as the ones they normally buy. I was FURIOUS.
Finally, what really pushed me over the edge, was that they not do the acrylic refills correctly. During my honeymoon, my nails started lifting and were literally popping off in whole pieces 5 days after my nail appointment. They ALL ended up popping off over the course of my honeymoon.
I have never had such a bad experience with nails before, and to have it surrounding my wedding and honeymoon was even worse. This establishment has a lot to learn and should not have such high reviews. read more