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    Tech Force National

    1.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Tech Force National

    Security system installation

    Security system repair

    Security monitoring services

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    10 years ago

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    Britton N.

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    7 years ago

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    Vivint

    Vivint

    1.6
    (400 reviews)

    I have Vivint on both of our homes. I'm going to share my honest experience with their services…read moreand the value it has provided for me and my family so far. Note also - that Vivint is a premium home security. I've had Vivint service now for about 5 years. I pay about $40 for the monthly service and about $55 with our second home (service and financed device together) that is all inclusive of their 24/7 monitoring and free customer support including tech. This does not however, include their devices. That is separate. You can either buy them out right, or Vivint will finance for you at zero interest with qualifying credit. Their devices are not cheap and as I noted they are a premium home security, but they are reliable. I love their smart hub. It's easy to operate, fully touch screen and very little learning curve. Even my Mom and Dad had no issues using it including their smart app on their phone and tablet. Just a heads up, Vivint does require a minimum of 5 year contract. After that, you will be on a month-to-month. For some, this might be a deal breaker. However, if there's one thing I can honestly say about Vivint, they really do have excellent customer service support. It's like having a white glove service. Whenever I have a problem, I just call their customer service or tech support, and I get someone right away with very little wait. They are very responsive. Just this week, I had a tech come out and serviced my outdoor camera. There's one downside, they recently changed (as of April 2023) their home tech visit policy which used to be complimentary as long as it is Vivint owned devices. Now it's either pay a $99 per visit, or pay an extra $10 a month insurance fee which will include free, unlimited tech visits. So now you're going to pay somewhere around $50 a month or more or about $600+ a year. That comes out to about $1.65 a day or less than a cup of small coffee at Starbucks. I understand with so many options of DIY and lower monthly monitoring fees and some comes free, why did I go with Vivint? It's hard to put a price on peace of mind, but for me and my family, I chose Vivint for the hassle free knowing they have our backs 24/7. I also didn't want to deal with having to install devices on my own and prefer the knowledge of their expert technicians. At the end of the day, Vivint is not perfect but they do come close to it from my years of service with them. Best of all, I get a discount from my homeowner insurance by having their service. I hope this helps you. Cheers!

    These guys are scammers. Told me that they would buy out my contract and then they told me they…read morecouldn't a couple days later after they had already set everything up. They gave me a hard time trying to cancel. They wanted me to pay a fee. Then after finally getting them to cancel, they told me they'd come get their equipment but wouldn't install my equipment from prior. Don't use vivint. They are not reliable and are as bad as the others

    NorthStar Alarm Services

    NorthStar Alarm Services

    1.2
    (380 reviews)

    NorthStar installed the following equipment in my house: 2 Yale smart locks, garage door opener,…read morewindow sensors, door sensors, glass break sensor, and control pad. What I like: - NorthStar customer service seems competent and helpful. My salesman/point of contact is responsive and helps me configure the smart devices. - The smart locks and garage door opener are convenient. - All devices can be controlled from a single app, very convenient. - The devices operate on both wifi and 'cellular data' such that they will continue to work if your home's wifi does down. What I dislike: - The price for on going service is too expensive. The contracts are quite long, mine is 42 months. There is a $1 surcharge to charge the monthly service to a credit card. - The glass break detector triggered when I was fanning open a garbage bag, the police sent me a bill for a false alarm. I was not happy about that. Things to Note: - I have not had a security incident in the 2 months of having the system so I cannot confirm or deny the usefulness of the security monitoring system. Conclusion: - It is impossible to deny the convenience of the smart home devices. But in my opinion, it is not worth the expensive monthly service bill.

    If I could give this company a NEGATIVE ten, I would. They have automatically renewed out contract…read moreTwice because I forgot that I had to give written notice sixty days before expiration. This is plain extortion. They do not send reminders, they do not give you a chance to cancel they only say, "It's in the contract that you signed. Do you want me to send you a copy?" We are living on social security only and I have recently had to go back to work at age 73, but none of this mattered to them. So now I have to pay this bill for another 18 months. It's over $1200.00. Hate is an ugly word, but I certainly hate the ethics that they lack as a company. Do not do business with these frauds.

    Tech Force National - securitysystems - Updated August 2026

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