This place reminds me of an old-school auto shop. They do what they say. They're always on time. They're very polite. I've been there several times and could not be happier with the service. read more

I had a really disappointing experience at the Ted Wiens location on South Rainbow Blvd. I've brought my car in before and paid around $115-$116 for the same service, so I expected a similar experience this time. I dropped my car off at 7:45 AM to be serviced, but when I came back at 8:30 AM, it hadn't even been touched--and there didn't appear to be any other cars waiting ahead of mine. Then I was told that because they needed to remove the turbo (which I know only takes about 30 minutes of labor), there would be an additional $80-$90 charge. That didn't make sense to me, especially since they've serviced the exact same car before for much less. To compare, I took my car to another Ted Wiens location on Fort Apache, and they completed the service for $84--and that even included a tire rotation. Based on this experience, I won't be returning to the Rainbow location. I don't feel confident in their pricing or transparency, and I'd recommend others double-check quotes or consider other locations. read more

Charged me for a courtesy inspection but didn't even let me know that the alignment they also charged me for wasn't gonna be straight and why and when I asked he was rude and unhelpful. Just go to a regular tire shop don't waste your money here. read more

Edmund waited on me and completely took advantage of me! Took my car in to check suspension system because I had hit a couple curbs. He says I need new tires, 4 Bridgestone Alenza Ultra w/ 80k miles he quoted me $1,067.80, Also he showed me how to get zero financing for 6 months. After spending hours there I was anxious to get home, where I looked at my invoice, which was $1600! They also charged $130 for alignment, $120 for tire service package, plus tires disposing fees. These tires get terrible ratings bc tread reported to barely last 30k miles. GO TO Costco where you can get the same tires much cheaper and with free guarantees! Or a much superior rated Michelin tires for less than the poorly rated Bridgestones that were filthy and look like not mounted tightly to rims! Also, beware, their financing rolls over to 39% if you are late for payment. I would NEVER taken out a card with that APR if I had known in advance. COSTCO has huge selection, great deals, and are honest and trustworthy. Avoid Ted Wiens at all costs!!! read more

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They tried to over charge me for labor that was not needed. I took my car in for an oil change and they took the wheels off to rotate them they broke a bolt and were trying to charge me over $200 to fix it. I left had it fixed somewhere else. Never going back to this location. read more

Top notch service through and through. My truck, My car, Wife's SUV, and Fathers car are all serviced here. Ive never been let down or upsold past honest repairs needed. Cesar & Edgar are always quick and professional and all the guys in the back always show the best quality in Automotive Service. Recommended to all! read more

I brought my 2019 Mustang in because of a persistent check engine light. The shop charged me for a fuel cleaning, smog check and monitor reset and told me my vehicle was good to go. My car was running nicely for less than a month..When I called to follow up, I was told there was no warranty on the work they did and that I'd need to pay a full diagnostic fee again just to look at the same issue. I cant lie, im upset that the problem wasnt fixed. But I cant solely blame them. No shop has been able to figure out the issues. However, this shop has the nicest people I have met in Las vegas and I appreciate them for trying to fix my mustang. I would go back. read more

Do not waste your time or money at this place! Ladies beware. Manager is condescending and will call you "love"(creepy). My car was leaking oil after my oil change. He blamed it on an employee that had recently been fired. They took the car back and came back to me with other things they said were the problem for the leak that they didn't catch when they changed the oil. The isn't the first time I've had problems there. I should have never gone back. read more

This place is a joke. Don't waste your money. Wanted to charge me over 700 dollars to fix my taillight until my man showed up and it went down to 130. Single females go somewhere else. read more

3 times I had to bring my car back the could not fix my radiator I had to pay 2times to fix it okay it was summer then my car could have died if it was not fixed right I never went back there again honest read more

I was stuck and pulled into Wiens on Rainbow. Pete was outstanding and very attentive. He immediately sent out a tech to check my battery and electrical system. They installed an alternator the same day and at a very fair price. Thanks to Pete, Pablo and the entire staff, you guys are awesome. read more

Had a nail in tire and it took 2 hours !!!! Will go to dealer next time. all chiefs and no Indians!!

Was a return customer until today. I walked in while waiting on the phone with my doctors office a gentleman greeted me and I informed him I needed an oil change. At that my doctors office got back online and that's when the gentleman helping me stated I need my brakes done , I said I didn't have the money at this time as I'm in a hardship. He then began to push and stated that they are low and need to be taken care of, I stated to him again that I'm only here for an oil change. He said you were at 2mm I then placed my doctors office on hold and informed again I don't have the money and how embarrassing it is for him to keep pushing the issue when I understand the importance for them to be done. He returned with " well maybe don't come in here on the phone when talking to me". I absolutely was shocked never again will I patronize any of your locations. The level of customer service I received today was 0. No compassion !!! read more

Ted Wiens Complete Auto Service - Tires Near Me - Las Vegas, Nevada

Caesar and the crew did a great job diagnosing my car issues and fixing them. Great job

Oh I'm so done with Ted Wein! After spending over $10,000 in the last 1 and a half years on work on and around engine they're saying I need a new one. Plus charged me $447 just to tell me that! I miss Cody. He always worked with me!! read more

I normally take my vehicles to this Ted Wiens as they always provide Excellent service. I recently made the mistake of taking my car to Meineke at 500 S. Buffalo for an O2 sensor repair which was done incorrectly and took over a month to get fixed correctly. It was only repaired correctly after I brought my car to Ted Wiens to fix Meineke's mess up. They noticed they had routed the wiring in correctly causing more damage and costing me a lot more money for a PCM and programming that I wouldn't have needed if it was done correctly in the first place. Ted Wiens Mechanics and sales team are AMAZING at this location. Thank you guys for all your help. read more

I had to get 4 tires on my VW Gti a while back and they were very quick, friendly, and I have been totally satisfied with the purchase so decided to go back. I had done my own suspension work on my Land Rover LR4 and needed an alignment. I had specific instructions so that the suspension wouldn't go into fault mode before the alignment. They followed them perfectly, my suspension didnt fault and the alignment is perfect, steering wheel is straight, no pulling at all. I dropped my truck off and was text every step of the way, and in about an hour I got the text to pick it up. So fast, thank guys! read more

Ted Wiens Complete Auto Service - My Landy LR4. Thanks for the perfect alignment guys! - Tires Near Me - Las Vegas, Nevada

Amazing customer service and fast to get the vehicle ready! Thank you for taking care of my car

Do not bring your car here. Simple. I won't go on a long tirade about how James the manager is a shady fellow, you'll notice when you approach and see the puss coming from the sores on his neck. He cares as little for you, or your car as he does for his own health and well being. Ted Wiens on Rainbow has cost me over $2000 in additional costs outside of the $1200 bill I received for an oil change, tune up, to replace a cable for the hood and replace two tubes on radiator. My truck broke down within 30 miles, overheating due to a faulty fix on the radiator. They then said, "just call the warranty center, nothing we can do". When I let them know I had packed up my truck with all my belongings and was headed out of town, and stranded near bolder city. James instructed me to fill the radiator with water and drive it 5 miles to Big O tires in Henderson (who are GREAT!). He met me there and told Big O, " don't tell me what it cost, just get it done" which seemed like he was making up for everything. Except James didn't pay. Now my truck is being held Randsom and Ted Wiens won't do anything. They won't pay. James told me on the phone just now, "I don't care, you do what you have to do". Well, I have do this... I'd like to tell you, avoid this place. Not worth your time and effort. I took my truck to them nearly two weeks ago... and now it's being held for a debt they won't pay. Law enforcement and lawyers are now involved. I'll update this review, everyday, for every dollar spent in hopes nobody makes the mistake I have. read more

I need some new 22" tires for my Chevy Tahoe and read a few reviews online about this auto shop. Gave them a call and as soon as Ryan answered the phone I knew this was the place to go. I let him know what I needed done and he told me exactly how we'd go about it. I went in and picked out the tires I needed to for my new rims and within a couple of hours my car was ready. Ryan called me three times to give me status updates. Now that's service! I also had my oil changed as well. Great experience! I recommend Ted Wiens for all of your auto needs. read more

Ted Wiens Complete Auto Service - Tires Near Me - Las Vegas, Nevada

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My car was making a thumping noise off and on when going up a curb or turning after being stopped. The dealer stated shocks, which i had since changed, but it wasn't the cure. We were headed on vacation and wanted to ensure its road worthiness before we left, so Firestone went over it and couldn't find what was replicating the noise but did ensure it's road worthiness and didn't charge us because they didn't have an answer but they gave me peace of mind and that sometimes is worth it all. Thank you for allowing us a safe vacation!! I could say it's more than what the dealer would've done... They wanted to go after a parts exchange, which would've cost a fortune! Firestone wasn't about to go down that road, and I'm thankful. read more

Ok super bummed took my too many times never leaked before they attempted to fix the leak they cause 6 times!! Still fucking leaking!! :\ sucks read more

Ted Wiens Complete Auto Service - Tires Near Me - Las Vegas, Nevada

The service was prompt and very friendly. Only came in for a oil change but they also caught other things that needs to be done with proof of photo. Great service and will come back again when I need any service that will be needed. read more

I do not trust this service center. I brought my vehicle in for an oil change which shouldn't take longer than 20 minutes, but an entire vehicle inspection was done without the service adviser telling me what was going to be done. The vehicle inspection took over an hour and a half. If i had requested this service I wouldn't have a problem, but when it's done without my knowledge, it's very intrusive. For this reason i gave them a 1 star, but I would've given them no stars if I had that option. read more

I've been here a couple times. Everything is always professional with guys and gals. If they are able to show me what's wrong with my vehicle the will. I was just there to have inspection, but I will be back to get it fixed. Thanks for your honesty. read more

Thank you for making us fast and easy for me. I'll be referring my family and friends - Thomas Tran helped me with everything! Great staff, coffee was a little cold, but great place. read more

Ted Wiens Complete Auto Service - Waiting area! - Tires Near Me - Las Vegas, Nevada

I'm always a happy customer at this location. The staff are always pleasant and patient, explain things clearly if I ask, and most of all they never tag on extra unnecessary services. Got my oil changed and inspection done and they told me what needs to be corrected, what's important and what doesn't need to be fixed right away. I left feeling happy about the price and not harassed into unnecessary work like other places I have been unfortunate to visit in the past. Definitely on my "recommend" list! read more

Ted Wiens Complete Auto Service - Play area. Noted. If I ever need to come in with my toddler. - Tires Near Me - Las Vegas, Nevada

I wanted to do work they suggested in the past. They were able to look me up and pick up where we left off. Efficient and honest.

Rodney Ilar is the name. You guys should come down and give them a try with your car service needs. Amazing customer service. read more

Ted Wiens Complete Auto Service - My car being serviced - Tires Near Me - Las Vegas, Nevada

Need an alignment after careless parking. Oops. Call Ted Wiens, they say they can accommodate , I've got big tires and it's going to be $99. I will park a little, actually a LOT more carefully! Waiting area is clean but a little dated with hard plastic armless chairs. There are a couple of vending machines and a kids table. The alignment CANNOT be done, it needs to go to a 4WD specialist but I'm happy they told me and didn't try to 'botch' it. I'll give them another try however with a more routine fix. read more

Ted Wiens Complete Auto Service - Reception/Waiting Area - Tires Near Me - Las Vegas, Nevada

Thank you so much for your fast service! We were on the way to our baby's doctor appointment and we blew a tire on the freeway. Drove to Ted Wiens to get a new tire on. The lady at the reception was so awesome and kind! Thank you for making sure we will make it to the doctor's appointment on time! You guys are great! read more

Wasn't really happy ...the guys were friendly but didn't fix cpl things I told them to fix which they recommend.. there was a parts delay which wasn't their fault but had they ordered when I brought it end would not of had to bring it back everything a bit pricey but guess everything cost more these days read more

Went in to get my brakes done before work and just walked in if I needed an appointment to get my car for service. Really nice people in the front and very informative. When you're car is being inspected they give you a text and they let you know what it really needs to get service. There's also a link they give you to check everything you need to get done for your own car. It's really cool they have that. Now it's visualize not just by word. I'd recommend everyone going to this spot and get your car service. Supporting local business since it was close to my job and had to just bring it in!! read more

Took my Lexus GS 350 in on 9/2 to get a oil change and have them check a slow leak on rear tire. Turns out there's a pinhole leak on sidewall of tire. They say they can't legally fix..fine. Tried to sell me a different brand z rated tire. Said no thanks. When I pick up my car first thing I look for is my wheel lock. Nowhere to be found. So I go back in the store and sure enough they forgot to put it back in my car. Fast forward to today 10/5 I get an engine light in my car while pulling in the driveway. Open the hood and my oil filler cap is missing with oil spilled all over my engine bay. Oil cap nowhere to be found my engine is enclosed it couldn't have fallen out of the bottom of the engine bay and when you shut my hood it's flush with the top of the engine filler cap so it shouldn't of been able to even come out. I am so pissed!!! How much damage has my engine been through because of this? Now I have to get a whole new oil change and oil cap engine oil is dirty. I will be calling first thing in the morning if it is resolved I will fix this review. Update: Thank you Billy and Ted Wiens. They went above and beyond to make things right. I'll be going back for my next oil change. read more

I brought my car into Ted Wiens. They told me my engine had seized and my best option was to sell them the car as junk for $200. I contacted an honest Mechanic and he told me the car was probably repairable. Rather then sign the car over to them I picked it up, paid the ridiculously high diagnostic charge. The car started right up and drove! The car required additional repairs but it was not "junk" that was only worth $200! They tried to steal my car. And I'm not the only one! https://www.bbb.org/us/nv/las-vegas/profile/retread-tires/ted-wiens-tire-auto-center-las-vegas-blvd-1086-49856/customer-reviews read more

Needed tires...fine Said I needed rear brakes...fine Forget to tell me while I am waiting, that they don't have the darn parts here...waiting for 4 hours and I had to ask what is going on...absolute bulls*** Manager complete a**hole read more

I brought my 2018 Hyundai Elantra for an inspection here and Nelly helped me out over the phone and in the shop. She was very courteous and professional and was able to work me in the same day. Text updates were sent to me throughout the day with the progress of the inspection and when I returned, the manager kindly laid out all the details of the inspection to me instilling confidence in their service. Great team and caring staff. I will be bringing my vehicle here on out. Thank you again for your help. read more

Stopped in for a flat tire, got it fixed but then came the sales pitch. Told me I needed 1,152.20 of repairs! They gave me information, I needed shocks ( as they are leaking) and struts, brake system flush, I service my car at Lexus of Las Vegas at 5000 mile increments. I had my shocks, struts and a brake flush done all within 8,600 miles ago. Lexus advices I don't need any service at all at this time! I sent an email to the store with my finding along with Lexus info and the factor can find NO oil on my shocks, was offered a free oil change........ read more

Man when I tell you the guys at Ted Wiens really worked with me, I really appreciate there business I recommend anyone that is having car trouble to go see them I've been going to them for three years now !! Thank you Team Ted Wiens on Rainbow and Charleston!! read more

Outstanding service. Brian, Damien, and the crew took great care of me and my car. I will definitely be returning. Thank you