Zaprian from Innovative tile is a true professional and does outstanding tile work. He helped us…read moremake nice stylistic choices for our kitchen backsplash, worked fast, was very reasonable, and extremely friendly. 10/10. We HIGHLY recommend reaching out to Zaprian for any tile work, he is amazing!

Zaprian does great work highly recommended. He is professional and works with you to find the best…read moresolution.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

We started getting alerts from EBMUD about a possible leak at our house, which immediately had us…read moreon edge. We had two different plumbers come out, but neither could figure out where the issue was coming from. EBMUD gave us access to monitor our water usage online, and once we started tracking it, the numbers seemed to be getting worse... definitely not what you want to see. At that point, both plumbers recommended bringing in a leak detection specialist. We were pretty stressed, thinking this could turn into a major (and expensive) problem, so we started calling around trying to find someone reputable who could come out quickly. Steve from Water Shield Leak Detection was able to come out that same afternoon, which was a huge relief. He was thorough, ran multiple tests, and took the time to explain everything in a way that actually made sense. More importantly, he was confident that we weren't dealing with a major issue like we originally feared. He gave us a few things to monitor and try on our end, and even offered to come back and do additional testing to confirm everything at no extra charge. That kind of follow-through is rare. We were incredibly grateful he could come out on such short notice and, honestly, just put our minds at ease. Highly recommend if you're dealing with anything similar.

After performing their leak detection at our house, we were informed we needed to replace our main…read morewater line for $7k. We decided to get a second opinion and found a plumber who found the leak from just hearing a hissing from the toilet and replaced a part for a few hundred bucks. Had we had gone with Water Shield, not only would we have wasted $7k, they wouldn't have even fixed the leak. We still had to waste $400 for their initial inspection , but lesson learned, always get several quotes.

The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

We used E&F for a foundation replacement as well as seismic retrofit, including brace and bolt…read more They finished on time and under-budget, with good communication from both the owner and site foreman. I'm definitely planning to have them quote the next phase of our remodel!

I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Dale and Héctor just did a refresh of our wood floors and they look amazing! I thought I needed to…read morerefinish them but Dale through a refresh would do and he was right. Our floors look beautiful! The price was also very reasonable, and the customer service excellent. We are very happy and highly recommend if your wood floors need some love!

Dale and Hector refinished our hardwood floor, transforming them from dark and scratched and tired…read moreto bright and smooth. Upon seeing the newly-refinished floor for the first time, my partner said: "It's amazing, it looks like a new floor!". We got in touch with Dale on a friend's recommendation, and he immediately stood out among the floor contractors we were considering: he was prompt with communication and came by quickly to provide a very reasonable estimate; was easy to work with; clearly explained the work he was recommending and why; and was happy to refer us to someone who could handle services Dale doesn't do (i.e. installing flooring where an HVAC vent was being removed). Bottom line: I'm frankly delighted with Dale and Hector's work on our floors.

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

Cesar was a pleasure to deal with. Did a wonderful job repairing and painting a building with…read moredecades deferred maintenance. He was very prompt with the bid and started the job the following week. His bid was competitive and same with the change orders. I look forward to working with Cesar on future projects, he's a keeper!

I have a 4 level house on the downslope. I wanted to replace all the sidings, window trims and…read morerepaint the whole house. It's a big job. Cesar's estimate came in with details and reasonable. The scaffolding cost was a money saver compared to what I paid 10 years ago. Through out the process, Cesar was very easy to work with. He was good natured, patient with explanations and always eager to find solutions that would save money. I found him to be honest as he would readily admit responsibility to anything happened to be overlooked or missed. Cesar has a good and hard working team. They worked Monday through Saturday 7:30-4:30 with Cesar sometimes staying past 6PM to finish up a few things or to discuss issues that may have come up. All in all, I'm very satisfied with the results. The paint job is beautiful with two coats of hand paint which is the gold standard. In addition, Cesar's helped fixing my gutters and downspouts and doing water testing on the windows that I had water leaking problems in the past. I also let him restored my decks and stairs to the natural redwood color and they now look beautiful as well. Compared to the two similar jobs in the past, Cesar's job is clearly the best. I would highly recommend A&F to everyone.