My fiancé and I just moved into the neighborhood, and we wanted to get our new home looking nice…read morewith some indoor plants. The perfect spot. And we've now been a couple times. Incredible selection. Bernie and Freddie potted our plants for us, and have been so knowledgeable and friendly with tips. Elegant looking pot selection too. We're excited to check out their direct sun nursery right across the street next time.

Literally could not recommend a place more, the two guys that work there that speak Spanish are…read moresome of the most beautiful people I've ever met, they are always extremely helpful, always trying to make sure they teach me how to take care of each one of the plants I get, even when I have the plants in my home and I see they're not doing that well. I take them back there and they are so open to helping, they've helped me repot some and clip them, and they have the most beautiful selection of plants and pots as well. The older gentleman I believe it's the owner. He's so nice, he always lets me bring my dog and she's always so happy to be with him, if you need any plants or have any plants in need pay them a visit!!!! I have over 20 plants at home from the specific location and each one of them is doing amazing!!!

This is my go to hardware store and paint store and garden store! Been living in the neighborhood…read moresince 1990. Takesha is my absolute favorite! She's so helpful and knowledgeable. During the Covid shutdown, I made a huge fruit and vegetable garden at my house, and she gave me so many tips and inspiration. I built planters from wood lumber. The guys in lumber would cut things to size for me. I bought bricks and cinderblocks and chain-link. So much soil and dozens of large ceramic pots. It was a pleasure to come into the store sometimes multiple times in one day. I'm still doing projects at home and I always feel welcome and get the best help at this location.

Not good at all. One of the rudest experiences I've had at any venue, so I thought it's worth…read morewriting about. Two stars instead of one, because the manager on duty said they were going to talk to the main manager tomorrow. I was simply trying to get a couple pieces of wood cut and immediately was met with a miller who did everything from our first encounter to let me know he didn't want to help me. He refused to make any eye contact or even look at the information I had written down regarding the cuts I needed. I asked him his name, and when he answered, he even begged me to go complain to the manager, said he would even do it himself! ("what's happening!" I kept wondering." almost laughable, twilight-zonish.) He proceeded to get the order wrong, something I caught when I was prepaying for the cuts inside the store. Once I returned to him he (Jeremy) belligerently blamed me for his error, did his best to exude snarkiness, and seemed as though he was finally going to get the confrontation he seemed to want from the beginning. All very odd since I wasn't going to get into some kind of personal squabble with him. There are other details which could make this truly disturbing but I'll leave it at this and hope the managers at Anawalt Lumber, a place I've been going to for more than 30 years (without this kind of incident) respond appropriately and show it really cares about its customers. If not, I'll take my business to another Anawalt: I've found the one at Sepulveda and Pico to be pretty courteous and friendly.

Blanca went the extra mile to make my purchase safe and easy to carry! Thank you so much!!!read more

This hardware store gets 5 stars from me for their customer service, easy access to parking and…read moreagain customer service. I ordered a Milwaukee chop-saw and had it delivered here for pickup and the people working were very nice and helpful. I looked around the store enough to tell myself I want to go back when I have more time to look around. They have their own parking so no need to look for street parking because finding parking in West Hollywood is terrible. The hardware store held my delivery for 4 days as I did not have time to pickup same day and they gave me no problem or attitude. I did ask for something they didn't have and they made a couple of suggestions where I might find it. Very helpful. I will be back and I recommend to fellow Yelpers and friends.

Gio and his uncle are an amazing team! We had a patio redesign project, and I'm so happy I hired…read morethem to do the replanting. Gio is incredibly communicative and walked me through each step of the process, ensuring the work was done to my vision. They were collaborative and came up with ideas of how to arrange the plants, and took tremendous care when putting wiring to train my plants to go up the side of the house. They are incredibly professional, fast, and easy to work with. Highly highly recommend!

We have lived in our house for over 30 years. The rear yard had been neglected and really not…read moreusable - it was allocated to a dog-run and "junk-yard" for old construction materials. We decided to clean up the area so we could host an important family event, and our search led to Gio and his team. He responded quickly, and we discussed what we were looking for in re-purposing the rear 1/3 of our property. He described his vision and methods, and provided a very reasonable quote. We decided to move forward, and we left it up to him to provide and plant what was needed to create a perfect space that was both functional for entertainment and really pleasant to just relax and enjoy. Gio and his team did not disappoint. He met (and exceeded) our expectations, and stuck to the schedule and budget. And he didn't just create planter areas and new lawn, he also installed a paver walkway to match our existing patio stones. When he was finished with the original scope, he offered to maintain the rear yard to make sure our investment (and his hard work) would continue to look as good as the day he finished. He is not a typical "mow-blow-& go" gardening service. When he and his team arrive, they look around, see whatever needs care and attention, make everything right, and leave every inch of the yard neatly trimmed and clean. We are looking forward to asking Gio and his team to re-imagine and transform the side and front landscaped areas of our home. We can't recommend him enough.

We have recently made a couple of purchases from Grayson and have been very pleased. Their pricing…read morewas very competitive plus they have a "make an offer" feature that worked for us when there wasn't a sale going on. We received some patio tables where the hue was off from the pictures and they were very cooperative in taking them back. We worked with Paula in Customer Service and she was super helpful. Definitely will purchase from again!

I chose Grayson Luxury because I wanted to support a local luxury furniture retailer and expected a…read morehigher level of service than I might receive from a large online retailer. I purchased a Caracole sofa for approximately $5,000. Because the piece was not available for me to see in person before purchasing, I ultimately found that it was not the right fit for my home once it was delivered. The sofa remains in excellent, like-new condition. When I contacted Grayson Luxury about a return, I understood that I was approximately 1-2 weeks beyond their 30-day return policy. However, given the circumstances, I hoped there might be some flexibility. I was not asking for a refund. I offered to accept store credit and explained that I would gladly use that credit to purchase another piece from Grayson. Despite these efforts, my request was denied after review by the management team. I fully understand that businesses have policies. What disappointed me was the unwillingness to consider a reasonable accommodation for a customer who wanted to continue doing business with the store. Had Grayson offered store credit, I would have happily remained a customer and purchased another piece from their showroom. Ironically, I have received more flexibility and customer-focused service from online luxury furniture retailers than I experienced in this situation with a local showroom. I remain hopeful that Grayson Luxury will reconsider and work toward a solution that reflects the level of service and long-term customer relationships that many people expect from a luxury retailer. If a reasonable resolution can be reached, I would be happy to update this review accordingly.

Went with a friend who was looking for a specific washer. I ended up getting keys made because my…read morelocal hardware store had gone out of business. Clean, organized, friendly place. It's been there for 99 years. And of course, they are being forced out of their lease with a 10% rent increase. Small, family owned businesses like this are what give cities character. I hope it stays and here's to Yelpers saving a local business! Send an email to the city council of Beverly Hills and let them know what's what.

First off, I am born and raised in BH and have passed by this store a 1000 times. I recently…read morestopped in for the first time, on my way to Whole Foods. I was approached by a very kind professional employee that asked if I needed help and he was unable to assist and referred me to a HORRIBLE condescending very short white man behind the counter. This man gave zero consideration for facts because his opinion, as absolutely wrong as he was, was more important than anything, according to him. GROSS!!! He was of less help that if I just looked for items on my own. He had an opinion that was beyond bonkers and so self righteous and discounting!!! A pure lack of customer service! I love to support small business owners, but this is 100% NOT the place I would ever support or spend money in for anything!!!

I needed wood for an absolute disaster of a bed I got off Amazon…read more Picked the wrong day to come (it was their SpringFest) but any other day I assume they have plenty of parking. Even with the fest in full swing, the staff was helpful, they didn't mock my lack of knowledge and I got a lot of wood fast for a fair price. So yeah this place is pretty awesome.

I stop at the store with my husband to get tools. I went to the plants section and Karla was there…read moreand really help me making a decision. I went to look for fittonia and ended up with 2 other more. She was so knowledgeable about plants and help me a lot. Thanks Karla

I've been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst…read moreexperience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you're even there when you walk in. Instead of being welcoming or helpful, it feels like you're inconveniencing them by wanting to shop. What's especially uncomfortable is how closely they watch you while you're in the store, like you're about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question. I've even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that's missing, there's really no reason not to just buy elsewhere (department stores, online, or frankly the gray market). I get that this is Beverly Hills and a tourist-heavy area which isn't the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won't get elsewhere.

Today I needed to purchase an item from Diptyque in Beverly Hills. I live close to the store and I…read morecouldn't drive because of surgery. Maria answered the phone on the first ring. I love that attention to detail when it comes to business models. She told me I could purchase what I wanted and she would have it delivered by Uber. The entire transaction from purchase to delivery took less than an hour. It was delivered with great care and I truly appreciate Maria and this wonderful location. Thank you so much!!

Wow, this place is FIRE. There are decorating items good for gifts for my mom and pop to decorate…read moretheir home with . I even found interesting items to decorate my own home with. I was impressed with Tesoro. Great service and good looking store inside. I felt like a kid inside a candy store.

One of my favorite places to shop and visit in Beverly Hills! This store is masterfully curated…read morewith items you'll want to take home. It has wonderful ambiance and is the type of place you love to go when you need a gift because you'll always find unique, quality items at every price point. The store's owner is incredibly helpful and friendly and takes the time to service customer's needs in a very personal and professional fashion. She is a small business owner who is devoted to her business and community. A cherished retailer in Beverly Hills!

THE BEST. they exceeded my expectations in design, only hippest of qualities flower. one of a kind…read more, really different place.

With infinite florist options in LA, how do you know which one to choose?! It's simple: The Empty…read moreVase! I ordered flowers for someone with exceptionally discerning taste--someone in LA's creative community who works with celebrities and brands--so the arrangement had to be super special. The Empty Vase exceeded my expectations! Their arrangements are fresh, artful, and beautiful. Honestly, their website doesn't do them any justice! What impressed me most was the level of service (I'd consider them the Nordstrom of all flower shops for sure!) After placing my order, their team contacted me shortly after to share photos of the greenery substitutions they needed to make and asked for my approval. I really love that level of care and attention to detail--it gave me confidence that the final arrangement would be exactly as shown, if not similar. I stopped by the shop myself to add a handwritten notecard before delivery. Every corner of their shop was STUNNING, and the level of creativity and quality was evident the moment I walked in. They're definitely worth every penny!!! I'm really shocked to see a 3.6-star rating on Yelp because, based on my experience today, The Empty Vase is a 5-star florist in every way! Beautiful flowers, exceptional customer service, and an elevated experience from start to finish. Thank you, Empty Vase!!!