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    Terrazas Roofing

    4.7 (159 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Terrazas' idea of properly finished woodwork

    Extremely Disappointing Experience -- BUYER BEWARE Terrazas Roofing -- License #852568 I hired Terrazas Roofing for a complete re-roof (15 roof squares) in January 2026 at a cost of nearly $20,000. During the installation and immediately after completion, I documented (see photos) workmanship CONCERNS and brought them to the company's attention, including UNPROFESSIONAL woodwork, excessive and uneven sealant/mastic applications, issues with the torch-down membrane, concerns with flashing details, a new O'Hagin vent that was already scratched, stains to my decking, and other workmanship issues. During the project, I heard a LOUD IMPACT from the roof area and went outside to investigate. A worker told me that roofing materials had been DROPPED onto the roof. Shortly afterward, I observed cracks appearing in my interior ceiling. I was told the company was not responsible but that they would look into it. I contacted General Manager Irving Gonzalez, who reviewed the concerns with me and acknowledged that some aspects of the work were not finished well. I provided photographs documenting everything. Because of the extent of the concerns, I hired an INDEPENDENT ROOFING CONSULTANT to inspect the newly installed roof. The consultant is a senior construction forensic and building enclosure consultant with 47 years of experience, including more than 3,000 leak investigations, and holds credentials including Registered Roof Consultant (RRC), Registered Roof Observer (RRO), California C-39 Roofing Contractor License, and HAAG Certified Roof Inspector. The inspection IDENTIFIED 16 DEFICIENCIES (ie areas of potential water entry) in the newly-installed roof system, including unsealed flashing openings, improperly installed flashing, unsealed voids, ventilation concerns, loose and detached modified bitumen roofing, improperly installed fascia and wood cap components, and other installation deficiencies. The report stated that many of these conditions could eventually allow rainwater to bypass the roof system and enter the building if not corrected. I provided the inspection findings to Terrazas Roofing. Based on the workmanship concerns I had already documented I had lost confidence in the company's ability to properly correct the issues and was not willing to have Terrazas Roofing return to my property to perform repairs. Additionally, within 3 weeks of install, BRAND NEW NAILS were already RUSTING (see photos) because Terrazas didn't use galvanized/stainless steel. A very basic failure. After seeking additional opinions and bids from OTHER ROOFING COMPANIES, one company declined to perform only a partial re-roof writing: "Attached is the price to re-roof the complete roof. I know you requested to re-roof half of the roof but we decline to do half of the roof. It may have any further issues from the other installation, which looks pretty rough." I attempted to resolve this matter through settlement rather than litigation. General Manager Irving Gonzalez and owner Kevin Terrazas initially AGREED to a $10,000 SETTLEMENT. However, the agreement fell apart when Terrazas Roofing insisted on an UNUSUALLY BROAD NON-DISPARAGEMENT PROVISION that would have restricted me from making negative or critical statements about the company, including statements that were truthful. It is worth noting that Terrazas Roofing has many five-star reviews while also attempting to impose a non-disparagement provision that would LIMIT customers' ability to publicly DISCUSS their TRUTHFUL experiences. Terrazas Roofing subsequently FILED A LIEN against my home on 3/23/26 and I am now facing SIGNIFICANT ADDITIONAL EXPENSE to remove the existing roof and put on a new one.

    Roof work
    Jeff H.

    We utilized Yelp project to get three company estimates for replacement of our roof. Terrazas Roofing, customer service was direct and easy. Mike came, utilized a small drone for an overhead pictures of the roof and property, climbed a ladder for direct observation. Entered inside to make observation. We received a fair estimate and assistance in directing us to a company to coordinate financing. Scheduling was completed for a start date. Team Claudio showed up to perform demo and preparation for installation of the roof. City permits and inspection dates were conducted. 2 1/2 days for work to be completed. We are very happy with the results, and will highly recommend Terrazas Roofing to other people for roofing projects.

    Broken Tiles were replaced

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    3 years ago

    Tomas showed up right on time this morning (and on a Saturday) very nice and knowledgeable.

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    2 years ago

    Had a service appointment today. They never showed up. Even messaged them and no response.

    Business owner information

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    Kevin T.

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    2 years ago

    Very quick response to give an estimate for their services. Very friendly with follow up.

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    3 years ago

    They were able to find and fix a leak that other roofers couldn't. Couldn't be happier. Thank you!

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    4 years ago

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    3 years ago

    Very honest and direct, great communication, worth contacting to get your project completed.

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    2 years ago

    Gus was great! showed up on time, extremely professional and thorough. Definitely recommend.

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    3 years ago

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    3 years ago

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    3 years ago

    The technicial was super honest. He recomended an easy DIY fix instead of paying them to do the work.

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    3 years ago

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    3 years ago

    Excellent and honest roofer. Tomas was easy to work with. Wouldn't hesitate to use again in the future.

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    5 years ago

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    6 years ago

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    Page 3 of 4

    Ask the Community - Terrazas Roofing

    Do you use Corning Owens shingles?

    Yes, we use Owens Corning. Give us a call if you'd like some additional info. Thank you!

    I have 2 tiles on my roof that have slightly slipped. Approximately how much would a repair of these 2 tiles cost?

    Hi Cat, Please message us so we address your pricing question directly.… 

    Someone from this company gave me a quote of over one thousand dollars for fixing a leak around a chimney and a few broken tiles. Is that price fair?

    Hello, Thank you for your question.… 

    View All 5 Questions

    Review Highlights - Terrazas Roofing

    Irving, the Project Manager, is easy to work with and extremely helpful and patient in answering all my questions.

    Mentioned in 60 reviews

    Read more highlights

    Premium Roofing Systems - PREMIUM ROOFING SYSTEMS

    Premium Roofing Systems

    (235 reviews)

    I would like to thank Premium Roofing Systems for the outstanding work they did on my home…read more I received several estimates, but from the very beginning, Premium Roofing worked closely with me to stay within my budget and find the best solution for my project. Looking back, I am convinced it was one of the best decisions we could have made. Not only did they do an excellent job, but they also used top-quality materials, which gives me great peace of mind and confidence in the work completed. Throughout the entire process, they demonstrated professionalism, honesty, and a true commitment to customer satisfaction. A special thank you to David, Adrian, and Aldo, as well as the entire Premium Roofing team. It was a pleasure working with all of you. I highly recommend Premium Roofing to anyone looking for a trustworthy company that delivers quality work.

    I found this company on Yelp after reading their great reviews. David C. contacted me for an…read moreinspection for Saturday, March 28 at 8:30 AM. David came by to inspect my leak by physically going up on my roof. He told me that he would email me the estimate next week. I waited until yesterday, 4/7/26 to reach out to David for the estimate. I texted him at 9:23 AM about when he would be sending me the estimates for either the repair or the entire roof underlayment replacement. I saw that he read my text message but he did not reply back. The next day I texted him again that I will be informing his office of my interaction with him. He texted back right away that he is out of town for training and he apologized for the late response. I told him that I will not be using his company for my repair/replacement due to his lack of care and commitment. He texted me by the name of Trina and Angela, although all he had to do was scroll up on the text messages for my name. If it's this difficult to get a hold of this company to give them money for their service, it might be impossible to get a hold of them once they have your money.

    RoofTek & Waterproofing Systems - As seen in the photo some of our workers are finishing up a Light Weight Concrete Tile project in the city of Tustin.

    RoofTek & Waterproofing Systems

    (461 reviews)

    My Mom's mobile home in Santa Ana needed a new roof so I reached out to Rooftek as one of the…read morebidders on the project. David from the beginning was amazing! I appreciated his thoroughness and communication through the project. He was the only contractor to bring up the permit we had to get for my Mom's mobile home reroof, which said a lot about the quality they bring, and knowing what a reroof project entails in a mobile home park. I collected 3 bids and Rooftek's was the most competitive. He worked with me on some pricing due to an unforeseen hiccup on the project, which speaks volumes on not dumping an unanticipated cost all on the client. Thanks, David and Tomas! You both have been amazing to work with. I will keep in touch if any work comes in SD, and recommend you to others as well! Also, the reroof turned out beautiful! Thanks guys!

    Unfortunately, my experience with this company was frustrating due to poor communication and lack…read moreof follow through from the technician, Arturo. When Arturo came out to inspect the roof, he provided a verbal quote, but no written estimate was ever sent. Since my husband and I were in the process of making decisions based on contractor bids, I later reached out and specifically asked if a written quote could be provided. After waiting without receiving anything, I followed up with Arturo by text and was told that he would send the quote later that day. Four days passed, and I still did not receive the written estimate or any update. I sent another follow-up message and received no response at all. The only positive part of my experience was communicating with their staff, Abigail. The person responding to my texts, who I believe was Abigail, was responsive and helpful whenever I reached out to the company's main number. Unfortunately, despite her responsiveness, I still had difficulty getting the information I needed from the technician assigned to my project. I understand that delays can happen, but timely communication and following through on commitments are important. Based on my experience, I was disappointed by the lack of responsiveness and would encourage the company to improve communication between their technicians and potential customers.

    Barnett Roofing

    Barnett Roofing

    (44 reviews)

    If you want a roofing company that provides excellent service and respects your property, Barnett…read moreRoofing is it!!! Robert Holtz gives you a quote, is available during the whole process and is extremely conscientious. The roofers work together in a systematic and professional manner. They do not play loud music, even though I offered the use of a boom box. It is evident they value their work time and were serious about doing the job, only taking a lunch break. They arrived promptly at 6:30-6:45, put on their equipment and began their work. When they left at the end of the day they left everything tidy and ready for the next day. It may sound funny but I will miss opening the gate every morning to let them in with their pleasant greetings and esprit decorps. Thank you Robert Holtz, Jake, Rodrigo, Rodrigo's father, Edwin, Roman and Freddy for a great job! You are the best!

    We hired Barnett Roofing to replace our existing cement tile roof due to the builder cheaping out…read moreon the underlayment amount and quality. This was a huge project with our roof having 17 valleys which required extensive planning and precision installation. The total job cost was in the six-figures. We could not be happier with the outcome. Chris Barnett and Blake Cox were consummate professionals not only leading up to and throughout the job, but afterwards as well. We had some issues relating to the gutters, which were not related to the re-roof itself, but Chris and Blake wanted to make sure that everything worked perfectly and so paid us a visit a few more times after the job was complete and made absolutely sure that the roof channeled water in perfect coordination with the gutter system. I have worked with many roofers throughout my career in property management and Barnett Roofing is the absolute best of them. I found them via their outstanding reviews here and so thought I should complete the loop and make sure that others know what my experience has been. The only thing I wish is that they could handle my roofs in other regions but understandably, they are local to the greater Los Angeles area. Superb workmanship, quality and support - could not ask for more!

    All Service Roofing

    All Service Roofing

    (299 reviews)

    Glad I went with ASR. Throughout the whole process, I was impressed by Bryan's Professionalism,…read moreresponsiveness, and technical knowledge of details as he had 10+ years of roofing experience and now handles sales for the family business, which gave me a lot of confidence during the project. Importantly, there is no subcontracting unlike some other roofing companies which stated their use in fine print. The entire crew worked seamlessly work together in unison to finish my whole reroofing in 3 days. I was initially skeptical since others stated 5+ days, but I could see how organized and efficient the team was. Since roofing is expensive and stressful, I made sure to get four other competitive quotes from other roofers. The price from ASR came out the best with the same specs, but I would still have went with ASR even if they were more expensive, just because of the trust I had in Bryan. Throughout, I got to meet Bryan's father, Frank who has 30 years of roofing experience and was accommodating to my needs such as when I requested protection of my garden during tear-off. I also met Bryans brother Steven during the shingle installation, which reinforced the sense that this was a family business that genuinely cares about the quality of their work. Finally, after the installation was finished, the team still cared very much about passing inspection for permitting and to ensure their reputation is upheld. Even after payment was completed, they continued providing follow-up support when needed, which gave me additional assurances in their commitment to quality. I highly recommend All Service Roofing (ASR).

    All Service Roofing is a top notch company. Very fair estimate. From meeting Bryan who did the…read moreestimate, Stephen who was the foreman at the job and Joseph who does the books. These guys run an efficient company. Very honest. After the teardown they quoted me extra for the 10 sheets that need replacing, but they checked and confirmed it it was already included in my estimate. Bryan explained the process really well (teardown, inspection,laying down shingles and final inspection) and lined up city inspections. Stephen also communicated well with the teardown findings. Taking pics of sheets that needed to be replaced. Which gives me confidence about their honesty. They came on time and cleaned up after they were done everyday. Communication was excellent too with coordinating city inspection. Thanks for the wonderful experience dealing with a major upgrade that every home owner will go through.

    Terrazas Roofing - roofing - Updated September 2026

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