I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

Absolute Clowns and Professional Liars Wow, Doral…read moreVolkswagen, you truly outdid yourselves this time. A proud U.S. Coast Guard officer does everything correctly -- pays $60,000 in full for his dream GMC truck, signs every document like a responsible human being. But your brain-dead staff can't even be bothered to log the sale properly, so you geniuses decide to report his own paid-off truck as stolen. Ten days later, this innocent man gets ambushed by over 20 heavily armed cops, PIT-maneuvered like a wanted fugitive, slammed to the ground, handcuffed, and humiliated in public -- all because of your breathtaking level of incompetence. And after turning his life into a nightmare, damaging his brand new truck, and traumatizing him for no reason? Your big, brave response is... a pathetic little "sorry"? No compensation, no fixing the damage, no accountability whatsoever. Just a weak, spineless apology while you hide behind your lawyers like cowards. Truly world-class service from Doral Volkswagen -- taking people's hard-earned money and then treating them like criminals because you're too stupid to do basic paperwork. Congratulations on being the most irresponsible, incompetent dealership in Florida. If you enjoy gambling with your freedom and sanity, go buy from these clowns. Normal people with functioning brains will stay the hell away from this dumpster fire of a dealership.

Just wrapped up hands down the BEST car-buying experience I've ever had--huge shoutout to Jeremiah…read moreat HGreg From the jump, he was straight-up, no games, no pressure, and actually listened to what I wanted (rare these days). He made the whole process smooth, fast, and honestly... enjoyable. Every question I had, he answered. Every detail, handled. No runaround, no surprises--just solid, professional service the whole way through. If you're tired of the typical dealership nonsense and want someone who actually has your back, go see Jeremiah at HGreg. Dude sets the standard. 10/10 experience--would absolutely buy from him again.

Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.

I came to Acura from trying to purchase a Taos from Volkswagen next door, where I was treated…read morehorribly, and met Ben. Ben was an angel from the start. He told me he'd get me in the car I wanted today that he would do whatever in his power and I thought yeah yeah sales pitch. But boy did he come through for me like no salesperson has ever done before. The finance manager Vicente and the manager Leo were phenomenal as well. At the end of the day, I left with my dream car. Needles to say I hope to continue a professional relationship with Ben and associates. Thank you so much guys!

Avoid going to this dealership. These guys are not honest. Specially the salesman Ben - Bahman…read morePishgou. He list the cars from dealserhip on his facebook account for less money and when you call him he does not mention anything and ask you to come to dealership to make the deal.. I found a car on his facebook page and asked him about it and he made me come to the dealership. I drove an hour to get to the dealership and as i was about to get there he texted me telling me that the car is over 50k now , and then i called him on it telling him that i can buy a brand new one for that price so he said go buy new and hung up on me. Not only that but before all this, i spoke with internet manager Adrian Perez and he told me the price too over the phone and told me oh we do work with our customers but you have to be present on site for us to make a deal. Alter all this communication i drove that far and was then told that the price is now higher. VERY Disappointed on how i was treated. A dealership is represented by how they treat their customers but they clearly dont care about their customer service.

Second time I've come to Negro. After the first car he ceramic coated for me I can honestly say I…read morewill never let anyone else touch my car. I upgraded the year and came back for a second time. Now he's using system x which is amazing. Not saying the last company he used wasn't because that came out amazing as well. Negro goes above and beyond for his clients as he sends videos and pictures of the whole process while the car is in his care. Truthfully he is the only one I've ever let drive my car and only one I will leave it to without any worries. This time around he came thru for me and helped me with my vision I had. He used his resources which I must admit are very well worth it. This guys is connected in the car world if you ain't know. Had a kill switch and tracker installed, got my windows tinted and also got my rims powder coated. Everything was excellent as usual! Don't hesitate and give my man a call as he won't disappoint you or anyone you refer. He's been doing this for over 15 years and is certified in ceramic coating. He will make an old car look brand new again. My car came home looking newer than when I left the dealer buying it brand new. He will leave you flabbergasted by the job when he's done. His pricing is well worth it as well. Quality Over Quantity!!!! No job is to big or small the man does cars, motorcycles, or boats....

To begin i am very picky when it comes to others washing or detailing my car. I had been following…read morethis business page on instagram for a while and after seeing several post of how great the work looked i decided to give it a shot. I reached out to the owner who was very nice and serviceable, we set up a date to take in my car to his location and left it there for about two and a half hours. Throughout the whole process i was getting updates such as videos or pictures of before and afters. Once my car was ready i picked it up and it was like i picked up a whole new car from the dealer. It was impeccable, full of shine and extremely clean on the inside. The best part was the smell of new car even my daughter mentioned how she loved how our car looked and smell. It was definitely worth the price and time. Will definitely be returning soon.

The best car buying experience in all of Miami can be found at Doral Toyota when you get to deal…read morewith Gretel Santana in the Internet Sales Department. She is an amazing executive who makes the buying experience a pleasant and easy process. She is no holds individual that gets to the point trying to get the best deal and makes the process quick and easy. Also focused on what your needs and wants are and without the haggle usually associated with car buying. Josh is also a sales person at Doral Internet sales and makes the most efficient and easy process for you to enjoy your purchase. We've been continually renewing our leases with Gretel and her team at Internet sales and would definitely recommend their services.

NEVER AGAIN. If I could give this place zero stars I would. This is a follow up review to my…read moreprevious one sharing my discontent with their lack of customer service. They supposedly conducted a multipoint inspection on my car, which I paid for but I was told nothing of the results. Come Monday morning, my car doesn't start due to the battery. Now, if they really inspected the battery during the multipoint inspection they could have caught that and told me and I would have taken care of it that same day; but no. This man didn't check shit and now I'm late to work because of battery issues that could have been prevented if Doral Toyota employees would be competent and care about their customers. Needless to say, I will never come back to this place and I would tell the public to avoid this place at all costs.

What a joke this dealership is!!! They get you here with straight out lies from a guy named Aline…read more(if anyone wants to see the texts with all the lies feel free to let me know via this review and I will shand then the manager Jorge Vazquez literally tells me I'm wrong and it is the truth! I will tell you the sales girl Lisandra was incredibly sweet!!!

If I could give it zero stars I would. You will get ripped off but any where else. Cars sold there…read moreare dolled up nicely but will break down immediately after purchase. Buy anywhere else.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

I had the pleasure of purchasing a vehicle from here. The customer service was excellent and the…read morelisting was affordable. 5/5

Thank you, Jenny Galvan, for the amazing experience. I am loving my new Hyundai Elantra. Since the…read moremoment I arrived, to the moment I left, I felt nice and hard work people around me. Jenny was able to explain every little detail related to the different autos I was comparing to get the best one for me. I tested many different cars and I have to say I did not feel any mechanical issue in one of them. For me, it was very important that the cars had not had an accident, and since their website is very informative, looking for the stock number in it will give you all the info about the car and the carfax. They were also able to get me an amazing interest rate with the banks they work with. I have to say that the numbers were even better than what I was thinking. They value my trade-in with an unbeatable number and that made the whole process very smooth and I did not feel like in other dealers where you think that Lucifer is coming to fight you to death. When the car was Deliver to me it came with all the details, new oil filter, clean and with "like new" smell. Thank you Superautosmiami!

I am sharing my experience with Super Autos Miami, Alfredo Blanca, regarding serious and suspicious…read moreissues involving my vehicle purchase, the handling of my personal information, and privacy violations involving my Social Security Number and personal data. I purchased a vehicle from Super Autos Miami. After driving the vehicle for approximately five hours, I discovered that the car had serious transmission problems and other major mechanical issues that were not disclosed to me at the time of sale. I immediately attempted to return the vehicle to the dealership, but Alfredo Blanca refused to take the car back. While dealing with the vehicle problems, we had to stop at a mechanic shop. The mechanic checked the VIN number and informed us that the vehicle had previously been declared a "total loss." After discovering this information, I contacted the bank that financed the vehicle and requested help. Following an investigation, the bank informed me that if the first payment was not made, the financing contract would be cancelled after 14 days, and Super Autos Miami would be required to return the funds to the bank. After this situation, I was informed by Westlake Financial that a person identified as Katiusca Coelho contacted the bank requesting authorization to make a payment related to this vehicle. According to the bank, in order to communicate about my account, this person had access to my personal information, including my Social Security Number, financing account number, and full home address. The payment was allegedly made in cash through MoneyGram on April 28. I do not know Katiusca Coelho, and I never authorized her or anyone else to make payments, access my account, or act on my behalf regarding this vehicle or financing account. I am very concerned about how this person obtained my personal information and who provided both my private information and the money used for this payment. One day before the payment was made, I received a message from the same phone number Alfredo Blanca used to communicate with me during the vehicle purchase process, asking for my Westlake account number. I did not provide this information. This raises concerns and suspicion that the payment may have been made in an attempt to prevent the cancellation of the financing contract. While conducting some research on social media, I came across information that raised concerns. I sent all evidence and documentation to the bank. After reviewing the situation, the bank terminated/cancelled the financing contract with the dealership. I fear that my personal information and documents may be used for other fraudulent purposes. I believe the actions committed against me involve fraud, misuse of personal information, invasion of privacy, and unauthorized use of my Social Security information, which I trusted them with during the vehicle purchase process.