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    Tesla - Thousand Oaks

    3.8 (47 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - Tesla - Thousand Oaks

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Tesla - Thousand Oaks Photos

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    Brian L.

    Had my Tesla serviced here for a handful of repairs that I'd been putting off, and the experience couldn't have been better. My service advisor Sydney was absolutely awesome, and the entire process from start to finish was incredibly smooth! 5 stars and 2 thumbs up!

    Christian A.

    Came by here to pick up my Tesla and drop off my trade. Particularly odd that the Rees absolutely no trashbin around. Anyway, got here for my 12pm pick up and everything ran smoothly. Looked over the paperwork, set up my phone key and left.

    Conversation

    Tesla service is terrible at 2000 Corporate Center Drive, Thousand Oaks. I was promised a loaner and then told by Gigi I couldn't have one even though I confirmed ahead of time - she did not care about me as a customer at all. I told her last time o had my car here they would not give me a loaner and my car was there for 4 days and still did not get fixed. Gigi told me the messages in the Tesla app are automated and you can't rely on them!!! I told her that you are saying you can't rely on Tesla automation? The cars are automated!!! I ended up having to leave for my meeting without a loaner and without my car being fixed - I recommend avoiding this service center since they don't care about the customer and have never been able to address my issues and just waste my time.

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    3 months ago

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    5 months ago

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    10 months ago

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    26 days ago

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    4 months ago

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    11 months ago

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    6 months ago

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    7 months ago

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    8 months ago

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    5 months ago

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    5 months ago

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    9 months ago

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    6 months ago

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    9 months ago

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    11 months ago

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    9 months ago

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    9 months ago

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    10 months ago

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    11 months ago

    They were so polite and friendly. I dropped off my car there and they got things done really quick.

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    10 months ago

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    1 year ago

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    6 months ago

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    5 months ago

    Great experience. Very friendly staff. Easy process. In and out in less than 45 min. Staff was very knowledgeable and helpful

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    10 months ago

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    1 year ago

    Experience was smooth and easy. They have a nice waiting area and it's very clean. Will be going back again when my next service comes up!

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    11 months ago

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    1 year ago

    This is my 1st time at this location. Everything was fantastic on receiving my new car

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    1 year ago

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    2 years ago

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    Page 1 of 2

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    Review Highlights - Tesla - Thousand Oaks

    If Gigi ever switches to a different car brand I'd seriously consider selling my Teslas just to follow her.

    Mentioned in 8 reviews

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    Thousand Oaks Toyota - THIS is my new car!!! Thank you Kam!!

    Thousand Oaks Toyota

    (1.4k reviews)

    If your looking for a car ask for Nate he is beyond AMAZING!!! He was incredible throughout the…read morewhole process of finding my perfect truck, and Al is exceptional and a rockstar, I absolutely love this Toyota I would never go anywhere else but here with this team!!

    One name, 3 letters - Kam!!! Kam is the Man!! I'm allergic to Men, but NOT to this calm, cool &…read morecollected car expert at Toyota Thousand Oaks. I bought a car 3 months ago somewhere else & was harassed & treated poorly throughout the experience. Kam heard the story & immediately reacted towards me with genuine concern and determination to help my story have a happy ending. He dug in & sat with me at length and worked through my budget and concerns with the precision and attention to detail that only someone with copious amount of car sales and experience can exude. When you are next in the market for a new or used car, I hope you will trust my review and make an appointment to meet with him and lay out your needs and goals for this huge and important purchase. Kam treats everyone with buckets of respect and patience. He gets what makes a good person and THIS makes him the car God that he's evolved into over the course of his career. Peace!!! One name, 3 letters - Kam!!! Kam is the Man!! I'm allergic to Men, but NOT to this calm, cool & collected car expert at Toyota Thousand Oaks. I bought a car 3 months ago somewhere else & was harassed & treated poorly throughout the experience. Kam heard the story & immediately reacted towards me with genuine concern and determination to help my story have a happy ending. He dug in & sat with me at length and worked through my budget and concerns with the precision and attention to detail that only someone with copious amounts of car sales and experience can exude. When you are next in the market for a new or used car, I hope you will trust my review and make an appointment to meet with him and lay out your needs and goals for this huge and important purchase. Kam treats everyone with buckets of respect and patience. He gets what makes a good person and THIS makes him the car God that he's evolved into over the course of his career. Peace!!!

    Lexus of Thousand Oaks - This is the truck

    Lexus of Thousand Oaks

    (622 reviews)

    After twelve years since our last car purchase, we weren't sure what to expect, but the team at…read moreLexus of Thousand Oaks made us feel right at home. The atmosphere of the facility was warm and inviting. Our sales person, Lorenzo Mendoza, went above and beyond to take care of us. He was very patient and helpful, ensuring all our needs were met without any pressure. The financial manager, Mori, was also helpful with answering our questions regarding the contract. Thanks to the both of them, we're officially driving home in a new Lexus IS350! If you want a stress-free car buying experience, go see Lorenzo and visit Lexus of Thousand Oaks--it's well worth the trip! -Efren and Cristina

    I would strongly advise any families to stay away from this dealership, if you are looking for an…read morehonest, transparent car buying experience this is not the place for you. Our experience started out fine but the moment the final paperwork was signed the entire atmosphere changed we discovered an issue that was misrepresented during the negotiations when we brought it to our sales representative attention they flat out lied about what had been promised earlier essentially gaslighting us once they knew the deal was legally binding. When we reached out to management, hoping for a resolution, the sales manager was incredibly dismissive and rude, and instead of offering to fix the damage on the vehicle, he told us "You shouldn't be complaining about the damage on the car, you got a good deal." There are so many other Lexus dealerships in Southern California, if you value integrity and want to be treated with respect, go elsewhere. We will certainly not be returning.

    Tesla - Thousand Oaks - autorepair - Updated June 2026

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