We had an outstanding experience working with our salesman Genaro! He helped us lease our new car…read moreand went above and beyond throughout the entire process. He made everything easy, answered all of our questions, and worked hard to get us the best deal possible. What impressed us most was how much effort he put into helping us trade in our old car. He handled every detail professionally and made what could have been a stressful process smooth and hassle-free. Very nice dealership and friendly stuff.

My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

I walked into this dealership with the exception of just looking at my options and if it works for…read moreme, then great. But if it didn't, then i'd be okay with that also. Walked in and 3 salesman approached to ask if we needed help, responded no thank you, just looking around. And that was it, no other interactions. As we were walking outside towards the parking lot, we ran into Christy Saephan. She didn't approach us, just simply asked if we were helped or needed any? We told her, no thank you! Just looking around. And she went on to finish what she was in the middle of. She then approached us again a little afterwards with enthusiasm and hospitality. As a first time buyer, I'd say she made my first time experience worth remembering and very meaningful. She made sure I had understanding of my options, didn't really feel that strong salesman pressure most sales reps do. I voiced what I was looking for and how I felt as a first time buyer and she went out of her way to help me as best as she could. She didn't give up. She was taking her time and showing me a few other options I could do when in that moment we ran into what felt like a blessing in disguise moment. She went out of her way every chance she could, to help and attend me. Apart from this, it was her day off! She was dedicated on making sure I left that day genuinely satisfied. On a day she wasn't supposed to be on the clock! All the way through the whole process, Christy and the members that helped along the process were attentive and professionally kind. I cannot express my gratitude for Christy Saephan, for impacting a meaningful and special moment for me. Thank you!!!! Truly, God bless her!

| Refreshingly honest, efficient, and zero pressure…read more I had an excellent experience purchasing a vehicle at Torrance Toyota and wanted to highlight how smooth the entire process was. From the start, Mo (sales) and Jonathan (manager) were straightforward, responsive, and professional. Negotiations were quick and fair -- no games, no pressure, and no back-and-forth that wastes your time. The pricing was transparent, and everything discussed was reflected clearly in writing. Most importantly, there were no sketchy tactics: * No surprise add-ons * No last-minute changes * No attempts to sneak anything into the paperwork What we agreed to is exactly what I paid. The entire process was efficient, respectful, and honestly refreshing compared to many other dealerships I interacted with during my search. If you're looking for a dealership that values clear communication and straightforward deals, I'd absolutely recommend working with Mo and Jonathan at Torrance Toyota.

Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

Had a great experience. Bought a Nissan Rogue for my son. Mike in sales is great to work with. No…read morepressure and great "no haggle" prices.

From the moment I heard Jennifer's soothing voice schedule my appointment, I knew I was in good…read morehands. And then I met Jake. Yeah, that Jake! He's in my emergency contacts now! That Jake! The one the moment I described my issue, gave me a probable known issue in seconds but assured me they'd do a muti-point inspection, check for recalls just in case and check your tires while I'm at it Jake! Yeah that Jake! Jake who called me a free Lyft home Jake and felt horrible he had to keep my vehicle. Jake from Scott Robinson Chrysler's. Jake who's more part of my family!!!! A big thank you for helping me get the issue resolved. Ashley, you rock with helping to get payments over 3 months 0 interest. Jeff, quality H2O baby!!! Thank you for getting my baby back and in top shape. Hot girl summer here I come!

BUYER BEWARE. This place will scam you. Do not trust Eric for car service. I was charged for a…read moreservice that I never received and all the work that was done on my car was never communicated to me. Mechanic did not disclose to me that they were resurfacing. I requested them to replace the rotors. Mechanic advisor did not disclose to me this change upon payment. It was in the receipt but not mentioned until I asked. Mechanic advisor verbally estimated $600 for the replacement of rotors. He charged me even more just for resurfacing. Resurfacing, upon research, should be $40-100 plus labor. $600+ for this work (on one axle) is largely overpriced. I received no written report from $300 inspection. DO NOT TRUST THIS LOCATION.

I've purchased a couple of cars from this dealership, and I've utilized the service center on…read moreseveral occasions. Karim Boutine was a huge help when purchasing my last vehicle, super patient and personable and efficient. Eddie Calderon has always been pleasant on the service side of things. Helpful, accommodating. They are part of the Costco Auto Program, which comes in clutch. I love that they have such a great selection of cars. Some other dealerships have a small inventory of available vehicles, but I have consistently enjoyed the many options here. I appreciate that they have a Starbucks on site, with a nearby seating area where I can work for a few hours and keep my laptop/phones juiced up. This location is down the street from a bunch of eateries, shops and other areas to visit if you need to kill time.

I've leased five BMWs from various dealerships throughout the Los Angeles area over the years, and…read moreSouth Bay BMW is by far the best. I first started bringing my vehicle there for service, and every experience has been excellent. The process is always easy, fast, and efficient, and the customer service is consistently outstanding. Arsen has been fantastic to work with--professional, knowledgeable, and always helpful. When my lease was coming to an end, I scheduled an appointment with Stephen Green in the sales department. There were several different BMW models I was interested in test driving, and Stephen had every one of them ready and lined up side by side so we could easily compare them. It was clear from the start that he was well prepared and focused on making the experience as convenient as possible. During the test drives, Stephen was incredibly knowledgeable and took the time to explain many of the new features and technology available in the 2026 models. He answered all of our questions thoroughly and made the process both informative and enjoyable. Once we decided on the vehicle we wanted, we sat down to discuss the numbers. After having a terrible experience at another dealership on a previous lease, this was a completely different experience. There was no pressure, no games, and no surprises, just straightforward and transparent conversations. We were able to come to an agreement and finalize the lease terms and I couldn't be happier! Love the new X3! I also want to recognize Ruben, the Sales Manager, and Sam in Finance. Both were professional, friendly, and a pleasure to work with. Together, the entire team made what is often a stressful process feel seamless and very pleasant. I can honestly say, South Bay BMW has consistently exceeded my expectations. If you're looking for a BMW and want a dealership that values customer service, transparency, and professionalism, I highly recommend South Bay BMW and especially Stephen Green. You will not be disappointed.

Not a bad experience! I am happy with my car I bought last year. I got a good price and it had low…read moremileage. They could have done a bit better on price, the car does have some cosmetic issues inside we didn't discuss (cigarette burns in fabric). My car also sometimes has a weird smell from the AC unit on start up. I would check this place out again for service. I do wish they had a loyalty program or a deal for writing a review on Yelp or Google Reviews.

Details matter. More…read morespecifically getting details wrong matters. I came to Martin Chevrolet for my first service. In theory, you go to the Dealer for the most knowledgeable and professional services. My expectation was high. When I picked up my AEV version AT4X, I was not provided the multipoint inspection sheet as noted on my paperwork. So, I turned around and asked for the sheet. (First red flag) My first question was did you reset the oil life monitor when you changed the oil. The service advisor said yes. When I asked why that was not checked off, he replied thats not printed on the form. (I guess second red flag) I left Martin Chevrolet worried about the quality of service given to me, but I was busy so I left. Once I had more time to review, I noticed they marked Tire PSI at 40. Did they fill the tires to 40 PSI? Thats actually the wrong tire pressure! Manufacturer recommends 38. (Details matter) Then, in writing up this review I remembered I had damage to the rear right shocks on the truck. No mention or documentation of anything anywhere. Is that actually an issue---- honestly I suspect not, but I also expect they missed it. While none of these items represent anything major, the lack of detail and precision is worrisome for a Dealership. I will see how they respond when I ask for clarification. In the meantime, Where should I go for top notch auto service? Its clearly not Martin Chevrolet.

Today I had the privilege to work with Aly Sewani and the team at Mercedes Benz South Bay. I had an…read moreabsolutely pleasurable experience and I look forward to working with them in the future. The level of professionalism and care demonstrated by Aly and the entire staff made for a seamless process, and I am grateful for the opportunity to have collaborated with such a dedicated group.

I unknowingly drove over a screw & it imbedded into my tire & my tire pressure sensor went on, as I…read morewas losing air... I called my Sales Associate, Emily Anderson & she immediately scheduled an appointment for me to bring my car in for a new tire. When I arrived, Nick, my Service Advisor set me up with an Uber to get home, while my tire was being replaced. When I picked my car up later that afternoon, I had a new tire, a clean car, & a full charge. I'm so thankful I added the tire package when I leased my car. It made everything so easy & there wasn't a charge for the tire. Thank you, Emily & Nick for making everything so easy for me during what is usually a stressful situation.

Fred Beissner he's best sale men at the dealership. He's very nice and good at communication with…read morecustomer. He helps us buy 2 cars from here with a good deal with lowest price. He will take care of you very well. If you come to this dealer, you should look for him. Highly recommend!

Buying a vehicle can be stressful, but Adrian Flores made the entire experience smooth from start…read moreto finish. From my very first internet inquiry, Adrian was responsive, professional, and never came across as the typical pushy salesperson. He took the time to answer all of my questions honestly and worked with me to negotiate a price on my new Grand Highlander Nightshade that I felt was fair and fit my budget. One thing that really stood out was Adrian's communication. He stayed in constant contact, always responded quickly, and kept me informed every step of the way. I live in San Diego and wasn't able to pick up the vehicle for two days because of work. Adrian worked with me to lock in the deal and made sure the dealership held the vehicle until Saturday so I wouldn't miss out. That level of customer service meant a lot. When I arrived to pick up my vehicle, Adrian happened to be off that day, but he had already arranged for Stefan to take care of me. Stefan was outstanding as well. He welcomed me, made the process easy, and immediately made me feel like I was in good hands. It was clear that Adrian had communicated everything to him, and the transition was seamless. I couldn't be happier with my experience or my new Grand Highlander Nightshade. Thank you, Adrian, for making this purchase possible and for providing such exceptional customer service. Thank you, Stefan, for taking over and ensuring everything went smoothly. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend working with Adrian Flores and Stefan. They truly made this one of the best car-buying experiences I've ever had.