I had an excellent experience working with Dako at gerald Aurora Hyundai. He helped me transition…read moreout of my 3-year lease on a 2023 Santa Fe and into a brand-new 2026 Santa Fe Limited--exactly what I wanted, down to the exterior and interior colors. The interior quality is phenomenal, and I absolutely love the car. Dako was transparent, knowledgeable, organized, and extremely efficient. I told him my budget upfront, and there was no back-and-forth--he worked hard to get me exactly where I needed to be. The entire process was smooth, clear, quick, and completely transparent, with no hidden fees. He was attentive, detail-oriented, and very respectful of my time. The whole team at Gerald Hyundai was professional, welcoming, and never pushy. This is my fifth lease with Hyundai, and I couldn't be happier. The 2026 Santa Fe is a completely different vehicle--it drives beautifully, feels incredibly solid on the road, and gives me a lot of confidence. I highly recommend Dako if you're looking for a great, stress-free car-buying experience.

My salesman was pleasant throughout the experience of buying a Palisade Hybrid Calligraphy, but…read morecaveat emptor: this is a car dealership and they act like a car dealership. I'm curious what these other 5 star reviews experienced because this was a toss up with a root canal for how I'd rather spend my time. The sales manager got me in the door with offering me a good discount on MSRP, but he conveniently left out the mandatory and unadvertised "Gerald Protection Package" that's an absolute rip off: $1000 for nitrogen, wheel locks (which they don't actually include?), door edge guards (which are shrink wrap), and VIN etching (with 1 year theft protection "worth" 5k if it gets stolen). It's a dealer markup that's disguised as a useless add-on. Another review mentions this dealership specifically does not do the "skeezy VIN etching" trick, so maybe this is the special treatment they give higher-in-demand vehicles. They kept trying to reason that "all dealers do this" (they don't), and "we're already selling this at a loss" (they're not). The only reason I completed the sale was because they increased the trade-in value and reduced the unwanted "Protection Plan" to 699. I'd already driven an hour from Chicago and spent an hour and a half in the dealership already. No where on the website, window sticker, or in my communication on the phone did they mention this mandatory markup. They were very clear that it was my fault for not knowing about it though. Then when you get to financing it's another hour of extended warranty/prepaid maintenance sales pitches that just makes you want to run out screaming. It was a 4 hour process, and I walked into the dealership with the car already picked out. Oof. Edit: 2/1: Not even a day in and the door edge protectors are peeling off. How are these going to protect doors when they can't even protect themselves?! Edit 2/3: It keeps getting worse: the "VIN etching" they charged me for doesn't actually exist, no windows are etched. Probably worst of all now is what I found under the drivers seat: an unpackaged loose razor blade that I'm unbelievably lucky I found before my 3 year old did.

Stopped in the other day to get a few things. Staff was very knowledgeable and friendly, looked up…read moreparts that I needed, not only for car, but for motorcycle as well. Was an Advanced customer, but after my experience yesterday, I'm switching to O'Reilly.

I just wanted to give Kenny a shout out for being so nice and helpful! Not only did he help me find…read morethe correct oil for my car, he offered to help me out and pour it in for me. I really appreciated his act of kindness, as I know very little about cars and I had my two young kids with me.

Purchasing a vehicle is already a big decision--but doing it as a sole provider, when your only…read morevehicle suddenly becomes inoperable, is a whole different level of stress. I walked into Gerald Ford feeling overwhelmed, pressed for time, and honestly a little defeated. I needed something reliable fast--not just for work, but for my family's day-to-day life. From the moment I arrived, the team completely changed that experience for me. Fabian, my salesperson, was patient, understanding, and never made me feel rushed or pressured. He truly listened and worked with urgency and care to find the right fit for my situation. Josh Rodriguez in financing made what could have been a stressful process feel smooth and manageable--he explained everything clearly and made sure I was comfortable every step of the way. What really stood out was the personal touch. I even had the opportunity to meet the owner, who took the time to check in, interact, and make sure every single need I had was covered. That level of care is rare and speaks volumes about how they run their business. They turned what felt like a crisis into a supported, seamless experience. I left not only with a vehicle, but with peace of mind--and that means everything when you're carrying the responsibility of providing for your family. Highly recommend Gerald Ford to anyone, especially if you're navigating a stressful or unexpected situation.

Do not know why others have posted a mid-review. It's a clean, friendly, fast, and does good work!read more

I was very pleased with the service that I received here. The salesmen were very helpful in getting…read morea new battery put in my car.

My local Autoparts store I love very much! They're very friendly, helpful, and know how to treat a…read morecustomer. Im cool with AAP because they charge my dead batteries with the proper chargers, are always quick plus the prices are fairly decent. I recommend AAP to everyone!

Been doing business with Thompson's since 1984. Local family run parts business that knows their…read morecustomers by first name. Wide selection of parts and lines for in stock coverage whenever you are looking for a part. Will go out of their way to get you a part as quick as possible if not in stock. Staff is friendly and knowledgeable. Highly recommended!!!

I have done business with this site (formerly Thomsons) back in the day when they were one of the…read moreonly shops in town. Until recently, I appreciated thier ability to turn rotors. On Friday Oct 11 I called and asked if they would turn 4 rotors for me on Sat. They told me yes. I brought the rotors in at 8am as they suggested. The gentlemen behind the counter told me NO. They would not be able to turn them. I explained to them I called earlier, was told they would and how I need them. When I returned later they were UGLY. "That will be $90." Inner surface not cleaned for a good seat on the lathe (produce runout), EVERY rotor had LOTS of rust remaining. I asked for a micrometer and measured them. The front were still .050 from min while the rears were .030 from min. WHY DID THEY WASTE MY TIME AND PRODUCE JUNK? Now I was faced with waiting for 2 more days until the rotors would be available. Guess they taught me never to have rotors turned. I went elsewhere to buy new rotors.

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

Mike Goehring and the mechanic were SO helpful in the diagnosis of our jeep. We were traveling from…read moreAZ, and they diagnosed the problem and explained to check our oil every 1000 because they believed we were burning oil. We traveled 1700 miles to Illinois and another 3700 taking the long way home going North through Wyoming and Montana. We bought 3 quarts of oil to take with and used 2 1/2 quarts on the long journey home. Excellent service! SO grateful for their insight and instructions. Thank you!

I had my Ram serviced at River Front Ram, where they replaced my water pump in September 2025. In…read moreDecember, I noticed coolant leaking onto my driveway and brought it back to them. Instead of standing behind their work, I was told I'd have to pay $250 just for diagnostics, and that it would be three weeks before they could even inspect it. They refused to put it on a lift or do a basic check. I took the truck to Naperville Ram, and within minutes they identified the issue: River Front did not install the proper OEM clamps during the original repair. This was a basic installation mistake. River Front refused responsibility and tried to charge me again to fix their own error. If you care about quality work or accountability, take your vehicle elsewhere.

Super friendly, great customer service! Love these guys…read more 10/10. Thank you for helping me Jayden & Danny.

I went to buy light bulbs and wiper blades for my car. I was waited on by an extremely nice young…read moreman named Andy C. He took excellent care of me He replaced the wiper blades and the bulbs. Thank you so much. Big kudos to you Andy and Auto Zone. I am very happy and satisfied with the customer service that I received. Blanca Quinones

What nice people! I…read morehad a bad battery and was away from home. The guy there gave me a discount on a new battery, and loaned me his tools for free while I swapped batteries. A bad experience was a bit better because of the nice people there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

I have brought all of my cars to Garage 31 over the past six years since they opened. I am writing…read morethis in May 2023. I have never had an issue with any work they have done on any of my vehicles. They have even driven me home when I dropped a car off to be worked on. They have have always been knowledgeable, efficient, and reasonably priced. This is the only repair shop that I use in North Aurora (or the entire Naperville/Aurora area). They won the 2023 Small Business Excellence Award from the AURORA REGIONAL CHAMBER OF COMMERCE.