Stopped in the other day to get a few things. Staff was very knowledgeable and friendly, looked up…read moreparts that I needed, not only for car, but for motorcycle as well. Was an Advanced customer, but after my experience yesterday, I'm switching to O'Reilly.

I just wanted to give Kenny a shout out for being so nice and helpful! Not only did he help me find…read morethe correct oil for my car, he offered to help me out and pour it in for me. I really appreciated his act of kindness, as I know very little about cars and I had my two young kids with me.

Do not know why others have posted a mid-review. It's a clean, friendly, fast, and does good work!read more

Purchasing a vehicle is already a big decision--but doing it as a sole provider, when your only…read morevehicle suddenly becomes inoperable, is a whole different level of stress. I walked into Gerald Ford feeling overwhelmed, pressed for time, and honestly a little defeated. I needed something reliable fast--not just for work, but for my family's day-to-day life. From the moment I arrived, the team completely changed that experience for me. Fabian, my salesperson, was patient, understanding, and never made me feel rushed or pressured. He truly listened and worked with urgency and care to find the right fit for my situation. Josh Rodriguez in financing made what could have been a stressful process feel smooth and manageable--he explained everything clearly and made sure I was comfortable every step of the way. What really stood out was the personal touch. I even had the opportunity to meet the owner, who took the time to check in, interact, and make sure every single need I had was covered. That level of care is rare and speaks volumes about how they run their business. They turned what felt like a crisis into a supported, seamless experience. I left not only with a vehicle, but with peace of mind--and that means everything when you're carrying the responsibility of providing for your family. Highly recommend Gerald Ford to anyone, especially if you're navigating a stressful or unexpected situation.

I was very pleased with the service that I received here. The salesmen were very helpful in getting…read morea new battery put in my car.

My local Autoparts store I love very much! They're very friendly, helpful, and know how to treat a…read morecustomer. Im cool with AAP because they charge my dead batteries with the proper chargers, are always quick plus the prices are fairly decent. I recommend AAP to everyone!

Been doing business with Thompson's since 1984. Local family run parts business that knows their…read morecustomers by first name. Wide selection of parts and lines for in stock coverage whenever you are looking for a part. Will go out of their way to get you a part as quick as possible if not in stock. Staff is friendly and knowledgeable. Highly recommended!!!

I have done business with this site (formerly Thomsons) back in the day when they were one of the…read moreonly shops in town. Until recently, I appreciated thier ability to turn rotors. On Friday Oct 11 I called and asked if they would turn 4 rotors for me on Sat. They told me yes. I brought the rotors in at 8am as they suggested. The gentlemen behind the counter told me NO. They would not be able to turn them. I explained to them I called earlier, was told they would and how I need them. When I returned later they were UGLY. "That will be $90." Inner surface not cleaned for a good seat on the lathe (produce runout), EVERY rotor had LOTS of rust remaining. I asked for a micrometer and measured them. The front were still .050 from min while the rears were .030 from min. WHY DID THEY WASTE MY TIME AND PRODUCE JUNK? Now I was faced with waiting for 2 more days until the rotors would be available. Guess they taught me never to have rotors turned. I went elsewhere to buy new rotors.

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

Mike Goehring and the mechanic were SO helpful in the diagnosis of our jeep. We were traveling from…read moreAZ, and they diagnosed the problem and explained to check our oil every 1000 because they believed we were burning oil. We traveled 1700 miles to Illinois and another 3700 taking the long way home going North through Wyoming and Montana. We bought 3 quarts of oil to take with and used 2 1/2 quarts on the long journey home. Excellent service! SO grateful for their insight and instructions. Thank you!

My experience at River Front Chrysler in North Aurora was nothing short of infuriating. If you…read morevalue your time, your dignity, or even basic customer service, avoid this dealership at all costs. I brought my vehicle in under a Chrysler Max Care warranty, and instead of being treated like a valued customer, I was shamed for having the warranty in the first place. The staff made me feel like an inconvenience rather than someone who had invested in Chrysler's own protection plan. Their attitude was dismissive, unprofessional, and completely unacceptable. To make matters worse, they kept my vehicle far longer than necessary, with little communication and zero accountability. Every interaction felt like I was being talked down to or brushed off. There are plenty of dealerships that respect their customers and honor the warranties they sell. River Front Chrysler is not one of them. Save yourself the frustration and take your business somewhere that actually deserves it.

Super friendly, great customer service! Love these guys…read more 10/10. Thank you for helping me Jayden & Danny.

I went to buy light bulbs and wiper blades for my car. I was waited on by an extremely nice young…read moreman named Andy C. He took excellent care of me He replaced the wiper blades and the bulbs. Thank you so much. Big kudos to you Andy and Auto Zone. I am very happy and satisfied with the customer service that I received. Blanca Quinones

What nice people! I…read morehad a bad battery and was away from home. The guy there gave me a discount on a new battery, and loaned me his tools for free while I swapped batteries. A bad experience was a bit better because of the nice people there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!