"I'm in the mood for a steak, lets go to a steakhouse!" At the Texas Roadhouse, my date and I got the steak we were looking for tasty, and cooked to perfection. Further than that though, I was not impressed what-so-ever by my time here. Two star review instead of one because the food itself redeemed this restaurant slightly. Called ahead and were told there was only a 5 - 10 minute wait. We decided to put our names in anyways since we had called, and it was a good thing we did. By the time we arrived, wait time jumped to 20 - 30 minutes. (1) Before being seated we were asked: Have you been to the Roadhouse before? Yes we have. . . and we were walked to our table. (2) Having been seated our waitress comes over: Have you been to the Roadhouse before? Yes we have. . . and we were given menus. (3) Partway into the meal a manager-type person walks over: Have you been to the Roadhouse before? YES WE FREAKIN' HAVE. . . who else could possibly want to know this? Never have I been approached and spoken to so many times during a meal. I can't even recount the amount of times staff came to the table to speak to us about specials or hand out coupons and promote the restaurant. I came for a steak. . . not for continuous advertising and conversation with the employees. To top it off the atmosphere here is that of a crazed, poorly organized rodeo type festival. Current country stars belt it out at high volumes over the speaker system, employees sing, dance, and clap at the bar in an attempt to drive up business, and people are humiliated by a portable saddle and song on their birthdays. I found myself having to literally shout to talk to my date. . . his main response being "What??". Not an enjoyable atmosphere to have dinner in. Like I said, the roadhouse redeems itself through its steak dinner. I devoured an 11 oz USDA Sirloin Steak with a side of seasoned rice and green beans (soaked in some salty solution with bits of meat mixed in. . . strange but delectable). My date got the 16 oz Cowboy Cut and it was HUGE. You have to be really hungry. . . or a trooper to finish this one. Kudos to him. . . the whole thing disappeared. We received a coupon for a free Baby Blossom appetizer. We are considering returning for this one item. Some free peanuts (that we ended up having to ask for) and delicious bread with honey-cinnamon butter spread. Then leave. . . and run far away from this hectic, non-privacy driven environment. read more

Texas Roadhouse - Barbeque Near Me - Cranston, Rhode Island

My husband and I are so impressed with how efficient online ordering, and picking up was!!! Wow. The food was out of this world. He had ribs and I had the steak kabobs with mashed potatoes. read more

The food is terrible .. always undercooked. If you want to be greeted with the smell of weed by the servers this is the place to be I mean all the servers are high everyday. I was leaving and saw a few servers behind the dumpster smoking weed. The manager tries to solicit customers to subscribe to her only fans like how professional is that ? Jasmine one of the servers stole my friend credit card information and she still works there. Stay clear of this place, the servers steal and they never get the order right . One of the heavier set cooks uses no gloves and literally sweats on to the food. It's actually disgusting if you love your health stay away from here. read more

First and foremost they have call ahead seating. That in itself is a great advantage to have. We arrived 5 minutes before our call ahead time of 6:00 pm on a Saturday night and were seated in 10 minutes. I thought that was great. The restaurant is quite loud. It also gets louder when waiters and waitresses start yelling for patrons celebrating a special occasion. There was plenty of parking. We started with drinks and a bucketful of peanuts. We skipped apps because we wanted to appreciate our entrees. Hot rolls were delivered to our table with a cinnamon butter. They were to die for. So yummy. I ordered rib eye, medium with mashed potatoes and ceased salad, the other two in my party ordered a full rack of ribs, mashed potatoes with extra gravy and Caesar salad and sirloin with baked potato, cheese sauce and green beans. Both steaks and the ribs were cooked great. The potatoes and salads were also very tasty. However the green beans were very salty. They have many sides to choose from, so I will try others besides green beans. Our waitress was polite and courteous and while we were eating a manager stopped at our table to make sure everything was good and we had no complaints. I have read other reviews and either we were on a great night or Texas Road House has stepped up their game. We will return. It's a typical chain, but the taste will have us coming back. read more

Texas Roadhouse is our favorite restaurant! I wanted to give a shout out to one server in particular at the Cranston location. Her name is Imani and was the best server we have ever had read more

Service was fantastic 10/10 . Super busy night but this girl was busting her butt. 16oz ribeye was great , recommend getting it medium. Peach iced tea was awesome read more

I ordered the prime rib for takeout tonight. The girl at the pickup window was friendly and everything I ordered was in the bag. The prime rib however was disappointing. It was tender and cooked medium rare as ordered but it had absolutely ZERO taste. The only thing that saved it was that I had the creamy horseradish to go with it. It was a nice cut of meat but so disappointing to have no flavor. Even after adding salt it was just bland. read more

It was shit. Food was cold and not cooked to the correct temp. Texas Roadhouse has truly gone down hill

Had a slight snag with the food but Kamika [sp?] went above and beyond to make sure everything was corrected. She was great. We'll be back!

I don't Know about all these negative reviews but I order a Family pack Meal for Monday at 3:30 pm and it Was Great The Manager Was Berry Nice and she pack My order herself the Food was great nice and hot I got there at 3:20 was out in 10min will order again read more

It was just okay coming here. We were sat at a small booth but had no silverware or napkins--no one seemed to be paying attention or care so I borrowed them from an empty table. Service was not the most attentive as drinks went empty for long periods of time. Cactus Blossom was bland along with dipping sauce. Spare Ribs were dried out. Overall, just average, won't be rushing back... read more

Eff this place! We had to wait in the car and then got a text to come in, just to tell us it was a mistake and that we had to wait a little bit longer like are you kidding me!? After what it feels like an hour went by, we finally got seated just to go another hour of them telling us they ain't got sh**t that we ordered. The waiter who was annoying as sh*t keeps bringing out bread telling us he apologizes and that he'll hook us up with more bread like bruuuh!! The bread is f**kin' free!!! U ain't hookin' no one up!!! Smh! By the time we ate everything we didn't intended to ordered, we got outside and started the car and it sound like a muffler blew up! Look under the car and yup you guessed it, someone sawed off the cat converter!!! Mind you we don't live in Rhode Island so the ride home was f**kin' miserable!! I needed a few shots at this point! I got home and thought about it and it all starts to make sense!! The stalling the kissing ass n apologizing like yup the people that stole the cat converter and the workers are definitely in on it together!! See if I was my old self this place would have been done and I'll leave it at that. This establishment ain't sh*t and I hope it shuts down. read more

Worst experience at a restaurant in my 33 years of life. Making me write my first restaurant ever. Waited 10 minutes to sit down in an empty section. Didn't think much of it at the time. Got our high chair for our daughter right away. Server came over right away and got our drink order and came back for our food order and thought it was gonna be a normal night out for dinner but that's the last good thing of this story 20 minutes later we got a hot with fries and pulled pork with sweet potato. Didn't realize what food was put in front of us until after the food runner walked away. I order ribs with green beans and a baked potato. Wife order a crispy chicken salad. We got a hot dog with mac and cheese for our daughter. Food brought to us was a hot dog with Fries and pulled pork with a sweet potato. Not the biggest deal. Sat there 30 minutes with the wrong food before the waitress came to check on us. Our actual food still no where to be found. Was told that food should of never been brought to our table and never apologized and said our food is being cooked and should be right out. Was asked if I wanted another beer as mine was empty and I said yes. 20 minutes later still not food or another beer we ask for a manager. Manager comes over and we explain the situation and she says she'll Check on our food and apologizes and says she'll correct out bill. 20 minutes later we get our food and still no beer. Says they were backed up on ribs which was clearly a lie. Must of been backed up on beer too. Didn't say anything when I said I was still waiting for it. Not sure what the truth was but 2 hours at a restaurant when people around us were out in 30 to 40 minutes is unreal. Didn't even have the bill discounted or corrected bit Didn't care because we couldn't stay any longer with a one year old. Absolutely ridiculous and pathetic. Never going to this location again. Forget take out. That's even worse and another story read more

Would not recommend this Texas Roadhouse. Whenever I order curbside there's always an issue with my order. Whether the food they give me is incorrect, something is missing from my order or it takes over an hour just to receive my food. Customer service is a 0, everything is a 0. Save your time and money or go to the one in North Smithfield. read more

Keep in mind that I almost never complain. Just cant have a problem free night here anymore. The last time i came in January was for my grand daughters birthday. There were many issues but ill cut to the worst one. The waitress brought over the saddle chair but was unable to get any co workers to sing happy birthday. Five minutes later another waitress came over and asked my granddaughter to get off the chair and took the saddle to another table to sing another girl happy birthday. My 8 year old grandson stated how sad that was. Tonight the food was good, no complaints there. When I paid the check the waitress took it upon herself to keep the change portion. This had never happened before here. The managers usually come over to every table to check on things but not tonite. I waited twenty extra minutes to talk to the manager which never happened. I watched her shoot the bull with a friend for well over 30 minutes including time we ate. Time and money well spent. I will not return to this location. If you want problem free service go to North Smithfield location. read more

My favorite is the lemon chicken And Buffalo chicken nuggets Will try to go every week The only down side was its always busy read more

Went to dinner with my Sister. I would highly recomend this location. Our server Christopher was the best ever. The stakes where cooked to perfection. The sides where also perfect. I also thought it was nice to meet one of the managers Tamica who also came over to say hello. I have not been to this restaurant in over 5 years. I will be returning back soon. read more

Young lady who served us was very nice. The food was good. The bread got cold very fast due to the air vent above my head that was blowing like no tomorrow. This why I give 3 stars instead of 4 because by the time I was half way done with my dinner they finally shut down the vent. read more

Always such a treat to come here. The food is always on point. I love that they give veterans a free dinner on veterans day. read more

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I placed an order online at 3pm for an 8pm pickup and was called just before 7pm that my order was ready and had been ready for quite some time, I'm assuming it had been ready for 5 hours. After I hung up I realized what time it was and hit redial to ask why it was ready so early. The woman who answered scolded me for not calling the restaurant phone and ended abruptly our call. I looked up the number and called the restaurant and after waiting to speak with their manager was informed that the pickup time didn't take and that the order was re-entered. She couldn't have cared less that her employee had been so rude in the phone earlier and made no apologies. I canceled my order and hope that my credit card is actually refunded. I've never had such poor customer service from any Texas Roadhouse before. I'm giving 2 stars only because I was told that my food would be remade. UPDATE***. It's been a week and I called my CC company about the charge and was informed that the restaurant hadn't processed the refund. I called the restaurant again and the manager confirmed that it had never been done. Now I continue to wait to see if I will ever be able to put this horrible restaurant behind me. read more

I have been ordering here during the quarantine and have never had a longer than 10 minute wait for pick up. I just waited two hours after making an online order on Friday. I just picked up the "Mother's Day special" the prime rib that was supposed to be "ready to eat" is still bloody the rolls aren't even cooked. I'm livid. How did my order take two hours to come out uncooked? And the guy next to me ordered an hour before and his was cooked. Literally every car pulling out after 5:30 said they had a 4:00 order from Thursday or Friday! You can get your money back but never your time! Happy Mother's Day to me!!! Now me and my husband are arguing because he wants to eat NOW and I'm not eating this shit if they didn't cook the bread how do I trust this meat? Pics attached read more

Texas Roadhouse - Uncooked nuns in Mother's Day special - Barbeque Near Me - Cranston, Rhode Island

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Went last night (Saturday) with my two kids around 9 pm. We were seated at a table and a side room wait in the corner. The waitress was very nice, brought us bread and drink orders. I ordered the 8 oz sirloin with loaded baked potato and garden salad. It took about 40 mins to get our food. Maybe this was due to the fact that there were quite a few birthdays going on and when this happens most of the wait staff goes and sits the person in a saddle and begins to do some Southern chanting about it being their birthday. The waitress must have realized this and came over and apologized. Then about two minutes later a manager must have taken notice and he also came to the table and asked if everything was okay. My sirloin was pretty salty. Maybe they marinate it in something?? Overall just OK. Took most of it home along with a big handful of peanuts for my Parrott. Even the shells are quite salty. I had been here a few times in the past. I prefer elsewhere but my kids were paying so beggars can't be choosers. read more

Texas Roadhouse - Famous buns with cinnamon butter. My kids had 3 refills - Barbeque Near Me - Cranston, Rhode Island

It's my brothers birthday and he wanted a steak.. so we decided to come here especially for the cinnamon butter! I decided to start off with a Skinny Lime Margarita. I don't like sour mix that much so this seemed to be the prime choice. Unfortunately you could taste the fake lime juice. I still drank it all! We got a free appetizer for my bro's birthday so we ordered the Cactus Blossom. Like always it was hot and consistent. We both ordered the Wednesday night 11oz Sirloin special which was a deal for $11.99 each. The salads are always consistently fresh and come out quickly. Our server Rhea was excellent and she helped make this a five star experience with her nice smile and outgoing personality! We got everything we asked for! We enjoyed our dinner and will definitely come back to this location. read more

Texas Roadhouse - Dinner for two with a free appetizer! Rhea got 5 out of 5 stars for service! - Barbeque Near Me - Cranston, Rhode Island

I got takeout for my family here. The food was great but it took a half an hour for them to bring it to me.

They sold me cheesecake with a chunk missing. Bread with less than 1/4 teaspoon of their cinnamon butter spread, ribs dryer than my elbows on a winter day. For the price I paid for this is so disappointing. read more

Texas Roadhouse - We spent 6.99 on a slice of cheese cake that looks like it has been bitten. - Barbeque Near Me - Cranston, Rhode Island

I never thought I'd give five stars to a chain restaurant, but I totally just did. I used to work right around the corner from TR and drove by it every day. Never tried it. One time I wasn't feeling good and the boyfriend got takeout for me, which was good but reheated food is never amazing. Finally I got around to eating there, and I was 100% impressed from start to finish. The place was PACKED but we got a table in about 10 minutes. Every employee that we interacted with was extremely pleasant and helpful. Yes, they have to give a corporate mandated spiel about certain things and try to sell certain items... that's part of their job, so don't hold it against them. The employees were awesome, friendly, and worked together like a well-oiled machine to create quick and efficient service. PEANUTS. Peanuts everywhere. I did not mind at all. I love peanuts. I had to work really hard to control myself and only eat a handful so that I had room for dinner. And the rolls OH THE ROLLS. They are hot, fresh, soft and buttery and come with a heaping side of delicious cinnamon butter. I could make a meal out of just the buns. The meal hadn't even started yet and I was sold. We started off with some margaritas; I got the Roadhouse roadie (with a kicker of Patron) and my boyfriend got the sangria margarita. Both were HUGE and really delicious. I seriously appreciated the "kicker" option of extra booze on the side because I like my 'ritas strong. For an app we ordered the fried pickles, which were deeee-licious and came with two different dipping sauces. The breading was nice and crispy and the pickles were juicy and crunchy. Next we got some Cesar salads, which were generously portioned, tasty, and topped with lots of freshly grated cheese. Entrees: Steak and ribs. If you come here and don't order these, you're seriously missing out. My steak had absolutely ZERO fat, was cooked perfectly medium-rare, and I could slice through it like butter. It melted in my mouth a little with each bite. I got the "roadkill" style which came with onions, mushrooms and jack cheese on top. So good. My boyfriend got the ribs, which fell right off the bone and slid right down your throat. The sauce and seasonings were perfect. We both got mashed potatoes as the sides and they were awesome; creamy, fluffy, thick, delicious. Absolutely no room for dessert... we had to pass. Under $50 for a massive, delicious dinner for two. I love it! read more

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This was my first time ordering takeout during Covid. The service is great. I would def recommend it. It was quick. They come straight to the car. Polite and friendly. read more

Terrible Covid procedures. No social distancing between tables and no explanation of rules and expectations of customers in regards to mask-wearing expectations for the duration of the meal. Did not feel safe, left as soon as possible, and will not be returning. read more

In-house dining experience is sub-par consistently and take out is HORRENDOUS. I continue to "give them a shot" but I can't do it anymore. $84.00 of food RELUCTANTLY ordered to-go on Valentine's Day (late too! Schedules are a b***h, am I right?) and the spectacle that came home contained nothing but the side dishes- A LOT of applesauce (kids) one combo meal, not ordered, and two other items- steak and chicken- also not correct.. I think this is ACTUALLY it for my family and the roadhouse... best of luck to them bc the potential is there.. they had it. Now it's an expensive, chain like experience where everything tastes the same. read more

Ribs are excellent, everything else is terrible. No COVID friendly, bad steak, bad drinks, bad service. Wouldn't come back here if it was half the price. read more

The steaks were very over cooked not even my dog or cat wanted the left overs, The silverware was super dirty we asked for another set and it came back the same way, all of our dinner players turned out to be finger food, read more

Worst restaurant I have been in for years! Worst service, worst food, smallest portions, worst environment. Hard to believe they are still in business. my son and I told each other we would never darken their doorstep again. A terrible experience. If you want anxiety, indigestion and need to be insulted, go there. read more

I have always liked TRH but they have really proved themselves during this covid pandemic .They started doing a family plan dinner for 4, which is not only affordable but extremely delicious!! it has been my go to dinner for my family when I have long work days. They also found a way to keep things running smoothly during pick up of the food and always bring the food to yowhile wearing gloves and masks. Thanks to all the employees there at this time, you are appreciated!! so now i'm back a few weeks after i wrote this post, they no longer have the take out family meal plan :( read more

It was a nice place nice environment parking looked packed but once we went in we were seated our waiter was awesome on our way out everyone said bye thanks for coming and have a great nite we'll definitely be back. read more

Texas Roadhouse - what we ordered sirloin with shrimp and a ribs all delicious didn't have one complain - Barbeque Near Me - Cranston, Rhode Island

Whenever I am craving steak, I always think of Texas Roadhouse. However, in all honesty, it's all about that darn cinnamon butter they have going on!! I cannot get enough of it. I never have to order apps because the warm rolls and delicious cinnamon butter always hit the spot. The service was good. Since it was a weeknight, it wasn't as crowded as it can get on the weekends. The waitress was young and very sweet. The manager even stopped by the table to make sure everything ordered arrived as expected. I ordered my usual: steak tips with sautéed mushrooms and onions with a side of loaded mash and veggies. The steak tips were a little more on the fattier side this time around and I'm not a huge fan of that. The loaded mash was as good as always however the veggies were a little bland. Usually the broccoli and carrots have a little butter sauce on the bottom but for some reason there wasn't enough to really add any flavor. All in all, a decent meal and the price is great. Can't go wrong. read more

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Choice of cuts to choose from as you walk in was very limited, and the hostess couldn't answer simple questions. The AC at the table made it uncomfortable. Waitress said other customers were complaining too. The meal delivered was all messed up, had to send one back. Waitress was very nice and apologetic, but the problems weren't her fault. Definitely not going back. read more

Been going to this place for years and I must say it has never, and I mean NEVER disappointed. The burgers are the best, their drinks are always on point, their Fries with bacon and cheese are so good, and their sweet bread it's delicious. BTW, Can't beat their prices read more

Texas Roadhouse - 2 frozen strawberry margarita and Malibu margarita - Barbeque Near Me - Cranston, Rhode Island

I made reservations.....went there....never recorded my reservation.....was eventually seated with my 3 adult daughters and their 3 children...bread and drinks were brought promptly....that's when it went into the dumpster !! after about 45 minutes half of our meals were brought out, so 2 adults and 1 child had food. About 40 minutes later we had to ask where the rest of our food was ! when asked the "waitress" replied first thing "I'll get my manager" !!!! to which threw up all kinds of "red flags" for a 67 yr old man like me....customer service is dead.Will never go here again. read more

They have the best bread in the restaurant game. It's easily the main reason I go to eat there. Aside from that their actual food is scrumptious. I usually get a combo either ribs and sirloin or ribs and chicken and it never disappoints. This is a great restaurant for family outings or even dates. Not too much of a draft beer selection but you can find many many's spirits here. I recommend this restaurant to meat lovers and people who love BBQ. read more

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I'm extremely surprised at the reviews of this place it's the best around. Staff is always super friendly and helpful and go the extra mile to make your experience great. Food is always amazing bread is always fresh and wonderful. Beer is always good and fresh margaritas are also amazing with the kicker yummmm. Games are always on but sometimes they are not the game you want and the refuse to change the channel. My father always gets the steak and it's always cooked to perfection with amazing flavor. My favorite is the fall of the bone ribs with baked potato loaded and a salad. My daughter loves the Mac and cheese and the mini cheese burgers. My husband loves everything. Bathrooms are always very clean and stocked with toiletries. Always have ppl coming to check on you and on Monday nights it's called kids night and the kids can go and do arts and crafts pretty cool. They have coupons all the time I get with emails. Highly recommend this place read more

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