June 24, 2026 was our first visit to this Knoxville location; the previous tries near West Town Mall and the former East Town area were pathetic. Although the parking lot was busy at 5:20, we were seated immediately and our server was Lily. What a difference! Lily was quick to take drink orders, and bring water and bread. She was very attentive when taking our orders. I ordered a baked sweet potato, and she was quick to ask if I wanted it topped with marshmallows, brown sugar and cinnamon along with butter. I told her no marshmallows, and she brought the sugar/cinnamon on the side. Lily checked on us frequently, but not so much as to be bothersome. The filet medallions were cooked perfectly. When my husband orders "rare", he means walk the cow around the grill once. DELICIOUS. I had grilled pork chops, and they were moist, tender, and grilled to perfection. We had so much food we each had a "grouch pouch" to go. The only (minor) issue was that the rice was a bit under cooked, but still delicious. My baked potato was served hot, with butter melting on top. Another location is was served so cold the pat of butter wouldn't even melt! The Turkey Drive location was quite a drive from our home, but Lily service was so great and the food so wonderful, we'll visit that location again. It was my husband's birthday, and I was hesitant to visit Texas Roadhouse, even suggesting Ruth's Chris Steakhouse instead. Good thing for him and my credit card we settled on Texas Roadhouse. GREAT JOB Lily! read more

Service was great but the food was only so-so. We ordered the filet and rib combo with a sidekick of shrimp to share. Of course the yeast rolls rocked. I'd prefer plain butter but the cinnamon butter was good. The shrimp was great. The filet was not cooked to order - I ordered medium well. It came medium rare. I cut it in half and sent it back. It came back barely medium. I didn't want to try again because I knew I'd end up with shoe leather. My husband ate the ribs. He was not a fan. At all. Our sides were a baked sweet potato, yum and broccoli and carrots, meh. Over $50 with a tip for a shared meal. The suggested tip was based on the total after tax - this is a huge pet peeve of mine. Also, you pay on a pad that's sitting on the table, you never see your server again. The overall rating of the food was a strong 3 stars; but, I gave Texas Roadhouse a 2 star review because the woman's room was filthy. I asked for a manager as I was leaving but they never showed up. I know we won't be back. It's not worth driving so far out of our way for mediocrity. read more

Texas Roadhouse - Woman's restroom - Steakhouses Near Me - Knoxville, Tennessee

Best steak EVER at this TX Roadhouse today! I'm really picky on steaks. I like mine XXX Rare! Today I finally got that! It was sooooo good! The house salad was crispy, fresh and cold. Sweet potato was hot and yummy. With great thanks to TX Roadhouse HH (hungry hubby) used his free veterans meal coupon. He loved his country fried steak with white gravy. A sweet potato and house salad made that guy super happy! Can't forget JAMES! He was our server extraordinaire!!! He was able to get the kitchen chefs to fully understand my food allergy AND how I REALLY wanted my steak! We will be back ;) read more

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Not sure who answers the phones but they were very ugly and hung up. I simply asked if they had outdoor seating and allowed dogs. I'm not sure what warranted such ugliness but do better. read more

The food is pretty good, but the singing for birthdays is obnoxious and over the top. I'm pretty sure people don't go out to eat to listen to a group of waiters and waitresses scream singing at the top of their lungs. it honestly makes me want to never return. read more

Employee attitude - came in when they opened the doors for lunch Encountered 2 employees and a manager all 3 were rude and unwilling to take my order for 10 meals to go Sad read more

I went to this Texas Roadhouse with my in laws and twins around lunch time. The Early Dine menu had plenty of food items to choose from. Slightly disappointed that the Bacon Cheeseburger is no longer on the Early Dine menu. Our waitress was really nice and kept our water cups filled. I had the 6oz sirloin steak dinner. The flavor was nice but a little more done than I cared for. The sweet potato with cinnamon butter had amazing flavor. I typically only love sweet potato French fries, but the flavor for the sweet potato was comparable. My husband had the Bacon Cheeseburger. My husband thought it was ok; but the burger had been cooled off so much that the cheese remained in a solid American style cheese patty. The burger itself was a little salty and dry; but definitely still audible. My father in law had the BBQ Chicken dinner with mixed veggies and fries. The vegetables were made perfectly. The chicken was appropriately proportioned but kind of generic. His expectation would be an off-the-grill taste; and was thoroughly disappointed but still ate his food. My mother in law had the BBQ Chicken dinner with broccoli and baked potato. She enjoyed her veggies immensely. She asked for baked potato on the side but they put it on her baked potato. The chicken felt very plain and should have had more grill flavor. I went into the ladies restroom to change my son; and while everything was available, the changing table was dirty and looked like it hadn't been cleaned in awhile. Disappointed, as I have been to many Texas Roadhouses, and have never had such an off experience all around. I'm not sure that I will come back for the food; but everyone was really nice that we interacted with. read more

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We've been to the Texas roadhouse many times all over the country. Four of us went and three of us ordered steak two medium, one medium rare. One of the mediums with medium rare the medium rare was medium, and the medium one was medium well not a showstopper, but still wrong. I ordered the fresh vegetables as one of my sides, which is carrots and broccoli. It was as if they chopped the vegetables up, put them in a bowl and poured hot liquid over them. They weren't even close to being cooked. I blame the whole experience on poor training of the employees. The waitress was fantastic. Very attentive will go again, but when we do go, we will make emphasis on the specifics that I mentioned. read more

We come often and this was the worst time. Our waiter was not attentive at all we had to wait forever to even get drinks. He forgot half of what we asked for and we had to ask another server for things. Waited forever for our food while others after us got theirs first. Bummer. Back to long horns or conners. read more

Texas Roadhouse - Bathroom bent.. bathroom was terrible - Steakhouses Near Me - Knoxville, Tennessee

Server was friendly. I ordered the NY Strip with a loaded baked potato, Caesar salad, and margarita. The steak was good I ordered it medium with extra seasoning. The baked potato needed more toppings, and the Caesar salad was decent. The margarita had too much mix in it. Overall it was a good experience. read more

A little disappointing this time. We arrived for a late lunch with our 2-year-old granddaughter and were seated in the back next to the opening of the kitchen. Soon thereafter, 2 servers (one who said she was in training) brought us a booster seat and rolls with sweet butter; however, the trainee brought us no plates. We ate our rolls and laid them down on napkins until we could get her attention and ask for plates and another set of silverware for our grandchild. After taking our orders, she returned with the appetizers called Rattlesnake Bites, deep-fried balls of melty Jack cheese and diced jalapeños. While they were tasty, they also were greasy, so we folded napkins and placed them under the bites in the basket to absorb the grease. The 2 cocktails we ordered to enjoy with the appetizers didn't arrive until our steak entrees came. The steaks were perfectly cooked, and my spouse enjoyed his baked potato, yet our yummy green beans were lukewarm, so the trainee brought me a new and hotter dish of them. We served the cooler ones to our grandchild who also ate my applesauce and pieces of both our steaks. The trainee never returned to our table, although her trainer did check back on us to ensure we had everything we needed. She thanked us as she brought the check and wished us a good day. read more

Food-3.5, service/curbside and ordering process-4.5. I mean, it's a chain, so you expect consistent but not mind-blowing food. My husband was craving the fluffy yeast rolls and all.the.meats. Texas Roadhouse has it's act together with the ordering and pickup process for to-go orders. Super impressive. The app is easy to order from and prompts your every step. The curbside spots are all clearly labeled, our food was ready within 20 minutes (during dinner on a weekend!) and they came to the car promptly with our mountain of meat. Aside from them forgetting the blue cheese on the steak that we had paid extra for, service was a 5-star experience. The food was good. They definitely excel with the steak and the rolls. I got the shrimp and filet combo. The filet in particular was so flavorful and tender, and cooked perfectly...which is hard to accomplish with to-go orders it seems. The shrimp (5) were seasoned really well and came with a side of herb butter. They had so much flavor that I ended up using the butter on the bland veggies. The mashed potatoes were fine. Served their purpose. My husband got the ribeye and rib combo. Guess he is a rib-tastic fan? He said there were some bites of ribs and steak that were tender and good but both were mostly overly chewy. He did really like his steak fries and said they were crispy and well-seasoned. Felt the same about his broccoli. Underseasoned. We will try salads next time instead. Yes to the filet and rolls. The sides...meh. read more

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I have been to this Steak house many, many , times If you want a really good steak house this is it. If you don't like it you have something wrong with your taste buds. Great service good food!!!!!! read more

Off day! Kitchen staff must have been having an off day. Food times were off and behind. 3 gentlemen ordered before us at the bar. Each one of them got their food separately in 10 minute intervals. One gentleman got his salad after the main course came. I order the ribs with load steak fries (topped w/ cheese and bacon). Fries were cold and the cheese was semi melted with shreds of cheese still visible. On to the ribs they were cold and the bbq sauce was cold. Just an overall disappointing lunch. Bartender was attentive and friendly. She said the kitchen staff was short staffed and she couldn't figure out why everything was amiss. Hey manager please check on the food thats being served - bad day or not. Im about giving staff a break but it'll be hard to return for food service if it continues. read more

Texas Roadhouse - Cold fries - Steakhouses Near Me - Knoxville, Tennessee

I went in early when they opened at lunch. Tall heavy dark haired hostess was surely and rude. 1/3 amount of restaurant was full and she sat me in the back in a booth by the restrooms with no server. I went to ask for a different table and was sat in a space with no server. After 18 minutes of no one coming by, I left. Horrible experience. Maybe because I was female and eating alone but that is bad. read more

Our kids really like going to Texas Roadhouse. It's hard not to like the rolls with cinnamon butter that are sitting there waiting to be eaten as soon as you sit down. The menu is huge and doesn't seem to have a lot of healthy food, but there are plenty of American comfort food options. Given this, I opted for potato skins. It's a guilty pleasure of mine. My son had the kid's steak bites which he thinks are great. Friendly service and attentive staff as well. read more

Texas Roadhouse - Potato skins - Steakhouses Near Me - Knoxville, Tennessee

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My husband and I ate here on a Friday night. We made sure we used their website to get on the waiting list while driving to the restaurant. I'm glad we did because we could hardly find parking! It was a busy night, but once we checked-in we only had a 10 min wait. When we eat here, we always order our usual...the 6 oz. sirlion (medium rare, of course) that comes with 2 sides. I always choose the house salad with blue cheese and the baked potato ( $.99 extra to make it loaded.) You get allll this food for under $12 (I think on certain days & times you can get this same meal for $9.99!) We also ordered the sidekick of ribs which came FREE with a birthday coupon. If you love Texas Roadhouse like we do, make sure you sign up for their emails and enter your birthday for free food! read more

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The reason I'm not of fan of this place....the experience is not a priority. Walk a family of 4 adults past large tables (where other parties of 4 are seated), to the smaller table near the kitchen where we can be squished together and hear the kitchen noise. Not a huge deal, but clearly customer experience is not important. Foods good, but not good enough for the environment read more

I would not recommend this business. This is my first time back in 10 years. A bug ran across my arm the last time at a different location . This time, they at least didn't charge me for the bug in my drink. Over an hour later and we get served. Overcooked steak.... Athena server did a good job! read more

Texas Roadhouse - Overcooked New York Strip* - Steakhouses Near Me - Knoxville, Tennessee

First time was an amazing lunch for my 86 year old father. Food and service top notch! Returned for dinner with just the hubs a couple of weeks later and from the time we walked in the door we wished we could turn back time. Not sure who hires host stand personnel but I would choose people with welcoming personalities versus the current apathetic teenagers. Found seats at the bar in lieu of the wait and felt hopeful again. Hope evaporated with our food order: ice cold ribs, under cooked baked potatoes, and a piece of meat mislabeled as filet mignon. I would call it a grisly poor cut of beef and not cooked correctly. Bartender read my face and quickly replaced the steak with a true filet. Too bad they didn't send it out first. Won't be back ever. Cannot understand why this place is so crowded. read more

First, there was a bug in one of our water glasses and one of the bread plates was dirty. Then, one of our meals was somehow completely overlooked so we had to wait for it to be cooked - AFTER the rest of us had eaten. We felt that our waitress should have checked back sooner to make sure everything was ok. We were short one salad early on, so the fact that it wasn't caught then was our biggest complaint. And we think that the overlooked meal should have been compensated. Everything tasted good but the service was terrible! Never had such a bad experience. read more

We ate here on 12/17 at around 7pm. I understand that the holidays are upon us, but this is even more of a reason to stay alert. Our server? Fantastic. This review is not geared towards her, as she notified the manager immediately & comped my meal. The food? See the photos. We will never come back. The kitchen needs to do better. read more

Texas Roadhouse - Steakhouses Near Me - Knoxville, Tennessee

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Can't even do a star. Loved this place last 3 times I have gone summary 1 food cold took forever 2 food took forever 3 order sit for 45 minutes still no food 3 Strikes your out !!! Got the building good place for a restaurant Well it won't let me put no stars read more

Went today for my wife's birthday dinner with our kids, my wife's chicken pasta came out burnt and distasteful, and there was a dark colored slimy piece of chicken that was questionable, so they did offer a remake and take it off the tab which is why they got a 3 star instead of 2. My mashed potatoes were very cold and runny, I didn't eat them no I did not bring it up since I was more concerned about my wife's food, and the smokehouse burger was very mediocre. Not quite sure why they use sautéed onions and fresh onions in the same burger but that's non of my business I won't be ordering that item again. We will be visiting a different location next time. read more

Even with Covid this place was packed in in a weeknight! That may be due to so many other places were take out only. Our party of 9 was seated in about 30 minutes. Everyone was wearing masked and they have plexiglass up between the booth as well as a large outdoor tent to wait in while you were still being seated. The food was great for the most part. Of all the food we had ordered, the inly issue was with the shrimp. It was stinky. It smelled very fishy. We pointed this out to the waitress who was very nice. She asked if we wanted anything different and removed the shrimp from our table and our bill without any hesitation. Thankfully nobody got very sick. I would go back here again, but I would stay away from the shrimp. Prices weren't bad wither. I think we fed 9, which included 4 kids for about $140 with tip. read more

So my girlfriend and I chose to stop at this Texas Roadhouse for some dinner. We were very excited as we don't go out to eat that often. We walk and and get seated right away. Our server asked us what we want to drink. We had ordered a beer, and a fresh brewed coffee. We had also ordered an appetizer- fried pickles. We had received the drinks pretty quickly, unfortunately the "fresh brewed coffee" was cold. We asked the server to take it back and replace it with a different drink. She then says "well I didn't know it was cold". Well I sure hope you didn't know... Then we had ordered the 23oz porter house, rare. The fried pickles came to us about 15 min later, but they were perfect. Then only 5 min later we received our steak. Our server set the steak on our table and asked us how it looked. We said "yup, looks fine to us". She walks away and we cut it to it. I love my steaks rare, but this steak was raw. They had to have put it on the grill for approximately 30 sec each side and called it good. Our server never checked on us after that. After 10 min of waiting around for her a different server noticed us needing assistance and retrieved our server for us. We explain to her that the steak is raw and that we would like a new one. She then says "I can have them put it back on the grill for you" I promptly denied that offer because it had been on my plate for over 10+ minutes at that point. She then makes the same offer to me! I'm sorry but I would want a fresh one at that point for what I'm paying for it. After that we were pretty much done dealing with our server and said forget it, we don't want the steak please give us the bill. Then we left. Overall, our server had a poor attitude during every interaction, I don't think she apologized once to us after all of that. The drinks were messed up, and the steak was mooing at me. Very unfortunate as I do enjoy going to Texas Roadhouse. I just will never go back to this location. Server: Faw read more

Texas Roadhouse - Steakhouses Near Me - Knoxville, Tennessee

Originally we weren't going to get our cheese fries, but I think we would have had a better experience if we didn't. They absolutely massacre the idea of good cheese fries, the cheese slides right off the fry. Our Outback steak house is a good example of how to not only make the cheese fries not only taste good, but the cheese to also be fluid and stick to the fries. Here the cheese is like a panel of plastic set atop a pile of fries. And the rest of the food is just bla. Also my sirloin looked like a chicken leg. read more

Texas Roadhouse - The sirloin that looked like a chicken leg - Steakhouses Near Me - Knoxville, Tennessee

Well... after going there for years loving their catfish Caesar salad with salmon on top.... I believe Monday has changed my mind to everything! Long story short ordered a Caesar salad with the shrimp appetizer to put on top that evening my stomach exploded into the cramps that were good as in having a baby ... I had this once before 30 years ago its food poisoning..... my girlfriends food came out steak potato a full meal to share with her son all good... my salad came out waitress said the shrimp would be out in several minutes!?!?...What can I say .....disturbed.... it's Wednesday and I'm still in bed. read more

we love Texas Roadhouse! we typically go there when we think it will not be so crowded. we love their prime rib. served only Thursday - sunday! we get the Large one, and split it and split potato and salad! it is plenty for us! it is delicious!!we order it rare or med. rare! if you are nor taking advantage of this delicious meal, you are missing out on a delicious treat! go and enjoy! we go on saturday after the ball game starts for less occupants and a very nice meal!! you can eat this for close to the price of two 6 oz. sirloins and have a much better meal!! DO NOT FORGET TO TIP YOUR SERVER WITH CASH! go and enjoy!! read more

Ok, I ordered food for curbside pick up, got a text that said my order was ready and I was in the parking lot already. I texted the number on the SIGN saying I was in space 5 and waited over 15 minutes, I had to call the restaurant and go thru the 5 minute menu and finally when someone answered I told them I had text twice, they came out with the food and I ask why I had to wait now almost 20 minutes and showed them the text and the guy said the number on the sign was was wrong and I was supposed to text the number that told me my order was ready, but that was not clear. I ask him how long the song has been wrong and he said for a long time. So my Q is why a manager does not change the flipping sign, got the food home, barley warm, they forgot the salad and the side of sour cream and cheese for baked potato had a black hair in it. Not Happy at all, too many places to get a good steak in this town. read more

Mason was an awesome server! He was very friendly and made sure we were taken care of without asking. Our food came out super quick and was perfect. Definitely hope we get him again next time. read more

Would not seat me (Party of TWO) until "the other person arrived". Empty tables everywhere. The most ignorant "policy" I ever heard in my life. No table sits less than two.. Not like I was asking for an eight top..... Manager ought to be fired. If he/she worked for me they would be. read more

Service is great. Very friendly waitress and very apologetic for the food we got. My chicken was burned along with my husbands steak. You could just tell the kitchen was either understaffed or poorly run. They burnt my chicken so bad, and we didn't get our full meals, that they took back my plate and it wasn't ready for another 30 minutes. I was so tired I had to eat my dinner for lunch the next day and just ate an extra roll for dinner. read more

the food was horrible chicken tasted spoiled and tons of salt on everything fries were cold when we questioned it the staff made NO attempt to correct it we spent 45.00 only to have it thrown in the trash we could not eat any of it read more

Jose' is the man. He cooks our steaks perfect everytime. The steaks tasted different then the last time we came in here, they didn't taste burnt/charred. They were very good and seasoned well. The salad never disappoints along with the mashed potatoes and rolls with that cinnamon butter, ask for extra butter. read more

This is the first time my mother and I have been to this location, and since I had an appointment at the hospital there, we decided to try it. We usually go to the Kingston Pike location, and we've always enjoyed it. Today's visit didn't disappoint! Sometimes quality differs between locations (Cracker Barrel and Red Lobster are two I can think of right off the top of my head) but not here! Everything was wonderful. I love the fresh rolls (and they were FRESH), best side salads in town, and the entrees... Just all around fantastic, and we will certainly be having lunch at this location too! read more

Beef tips were from sirloin so not tough, mushrooms in gravy with a side of sour cream, Mashed potatoes with brown gravy. The flavor was good but a bit spicey. Hubby got a sirloin with shrimp on top and baked potato. Both came with salads. Our server was great. read more

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Food was great as always, don't believe we've ever had an issue with our meal. It did seem like they were short on wait staff, the bartender was our waitress although we weren't in the bar area, however she was cordial, got our order in, and our food came out soon after. We took advantage of the "Join the Waitlist" on our way and was seated in less than 10 minutes. Ambiance was as usual and we enjoyed our dinner. read more

I went there with my daughter this past week. It was the Turkey Creek site. Things started okay and we had a great server. But the problem was there were about 3 people in our vicinity that had birthdays. The decibels of screaming were off the chart and I had to have my meal boxed up to get out and the speaker with the country music got louder and it was impossible to hear, think and with that said my ability to taste, was zill. My food was not good. The salad was wilted, the potato was overcooked and the Dallas steak was under seasoned and rubbery. My last ever visit to any Texas Roadhouse ever. I'd rather eat a leather shoe than go back .I'd give it a zero if I could. Also the light was burned out over our table. We were asked 3 times if we wanted water with our dinner that we asked to have. Daughter's drink was not good as she ordered blueberry and they were out. It was just a complete no to good dining. I really should call and get a full refund. read more

Service is pretty good. Quality of cuts of steak is poor. I would say not even choice cuts. If you want a good steak around here, go to conners. Also, it could be cleaner. read more