Can I give the waitress Kate 10 stars please? This young lady was so kind. She inquired about a picture I had of my late wife. When I explained that I take her with me she teared up and gave me a beautiful hug for sympathy. She deserves to be recognized for her sweetness and compassion. I can't thank her enough for her kindness. read more

Normally we avoid going out on Saturday night like the plague! Who wants that headache? Well today it happened. We had not eaten all day. We decided on TexasRoadHouse because they have the wait list app. A wonderful piece of technology, we would be seated in approximately 20 minutes, WOW! That place was seriously packed. I was thinking we messed up. We are going to be there for hours and I'm tired. We were seated and our beautiful waitress (Kia) was so sweet. Her section was double seated. Twice the tables she should be waiting on. Again thinking this was a bad mistake. We told her we were sorry because she had so much going on in her section. She said, "Don't worry I got this." And she did, our orders came out perfect and quickly. Kudos to the kitchen staff. I would've taken pictures, but I had no intention of posting a review. But after the service and the food which was delicious by the way, how could I not? If you're ever in the TexasRoadHouse in North Charleston, South Carolina on Rivers Avenue you will be darn lucky if your waitress is Kia! read more

Great spot and great value. Make sure you go online and sign up for the waitlist while you're en route. We were heading down around 2pm on a Saturday and the wait was already 10-20 minutes. The place was packed. We checked in as soon as we got there and only had to wait about 10 minutes. Our waitress was really sweet and attentive. My husband and I both got burgers and my son the little dillo steak. So much! Great value! read more

Very disappointed again with Texas Road house. This is the second time this has happened. In order my meal. Got up to go to the restroom and when I got back my table was cleared and staff was sitting at my table. The waiter brought my drink back which was the wrong drink I order in the first place. I opted to cancel my order. When it happens 2 times in a row. You don't need my money . Shame on you!!!!! Trying to get a quick turnover when I have not even are yet. Last time. I had take. 2 bite out of my steak. Shame on you! read more

Texas Roadhouse - Walk up to go line - Steakhouses Near Me - N. Charleston, South Carolina

I am unsatisfied I order steak half salad half rack of ribs not cooked all the way my mom has shrimp screwers potato skins burnt and server savanna was rude did not fill up refills slammed plates down and cups had to ask another server she was completely rude and say I didn't like u from when u came in and still caught a attitude I ordered desert told her to go numerous times and caught more of a attitude that's when I asked for a manger had to beg her to get her to come to my table my bill was 140 read more

This is my 2nd time at Texas Roadhouse and I love their service, food, and atmosphere. The wait times aren't too crazy despite coming on a Saturday night. I've been dying to try their prime rib but however the two times I've been here they're unavailable. read more

Texas Roadhouse - Ft. Worth Ribeye* - Steakhouses Near Me - N. Charleston, South Carolina

You get a great value for your money at Texas Roadhouse. The food is delicious and fresh. I don't eat steak and my husband typically prefers to grill his own, but he says the steaks here are cooked perfectly. I eat seafood and liked both the fried catfish and the grilled shrimp. The tartar sauce for the fried catfish is different, with a mustard flavor, and all of the salad dressings are signature to Texas Roadhouse as well. Your meal starts with yeast rolls and cinnamon butter- you won't be able to resist them, and you shouldn't, but do stop at 1-2 so you can still enjoy your meal when it arrives. You can see the rolls being made when you enter the restaurant, which is a nice touch. The atmosphere is super casual, and I like that. At fancy steakhouses, the wait staff watches you like a hawk and can be overbearing, but not here. They keep your drinks filled and work super hard, but aren't pretentious. You don't have to dress up unless you want to, and it works for a dinner after a day of shopping in North Charleston. The bar has cocktails and NA mocktails and is inexpensive- less than $10 for a drink. The only negative for Texas Roadhouse is that the Charleston area only has this one. I wish Texas Roadhouse corporate would read this and put a location in West Ashley or Mt. Pleasant. I recommend joining the online waitlist on your way to the restaurant or coming right when they open for dinner so you don't have to wait as long. read more

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Lauren at the bar was patient and cheerful! She made sure we had everything we needed to enjoy our meal. My ribeye was tender, juicy, and flavorful. Baked potato was perfectly salty, loaded with savory goodness. Broccoli was steamed perfectly. read more

Texas Roadhouse - Ft. Worth Ribeye* - Steakhouses Near Me - N. Charleston, South Carolina

Walking in there was only one party in front so it was a quick wait for a table. A lot of energy throughout the restaurant. Dim lighting, televisions around the bar area for customers. The steaks were cooked to our preference. Accessible restaurants in the back of the restaurant. Easy to navigate through. read more

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Very Disappointed With the Customer Service at Texas Roadhouse I have been to Texas Roadhouse many times and have always had a positive experience, which is why this particular visit was especially disappointing. Unfortunately, the way our party was treated was frustrating, and the situation could have been handled much better. We arrived with a reservation for four people, but at the time, only three of us had arrived. We were told there would be approximately a 10-15 minute wait. At no point when we checked in were we informed that all four members of our party had to be physically present before we could be seated. We stepped away briefly, and approximately two minutes after receiving the message that our table was ready, we returned. When the host called our name, she then told us, "Sorry, the whole party has to be here." This was the first time anyone had mentioned this requirement. We explained that we were completely willing to be seated as a party of three and wait for the fourth person to arrive. We were told that this was not allowed and that we could not be seated until the fourth person arrived. We then asked if we could simply be seated as a party of three. The host told us that if the fourth person arrived later, they would not be allowed to be served. When I explained that the fourth person would likely arrive before we had even finished receiving our appetizers, I did not understand why one additional person could not simply be accommodated. The response was that it was "policy" and that the host could get in trouble with the manager if she did so. I understand that restaurants have policies, and I respect that employees are expected to follow them. However, policies that directly affect whether customers can be seated should be clearly communicated at check-in. Had we been told from the beginning that our entire party needed to be present, we would have understood the situation and could have made an informed decision rather than waiting unnecessarily. What made the situation even more frustrating was that our table had apparently been given away after we were told there would be a 10-15 minute wait, even though we returned only about two minutes after receiving the notification. We were then expected to wait again while being told we could not be seated unless the entire party was present. I have visited Texas Roadhouse many times and have never been treated this way. This experience left me feeling that our business was not appreciated. Good customer service is not simply about enforcing policies--it is also about communicating those policies clearly, being reasonable with customers, and treating them with respect. Unfortunately, after this experience, we decided not to stay. It was extremely disappointing to leave, especially as someone who has regularly chosen Texas Roadhouse in the past. I sincerely hope management reviews what happened and considers how situations like this are handled in the future. This entire situation could have been avoided with simple, clear communication and a more customer-focused approach. Unfortunately, because of the way this was handled, I will not be returning . read more

Streak over cooked. Loud to the extreme. Cheering wait staff is a little too much. Really bad steak for what I paid. Green beans too salty. I'm from Texas. Longhorn is a better restaurant. read more

We called ahead and only had to wait 10 minutes when arrived. Our waitress was nice, she was training another waitress. The mixup started with the salad. My son ordered a house salad with Cesar dressing and ended up with a Cesar salad. My husband and my steaks were also swapped on the wrong plates. My son's ribs were dry and burnt. We had to send them back. The second rack brought by the manager was much better. This whole experience ended up taking 2 hours total, way longer than expected for a lunch for 3 people. read more

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Dinner tonight for 2! Busy at 730 on a Wednesday night but the wait wasn't long at all for just us. My daughter loves the rolls & butter at this franchise so please don't ever change it. Our waitress was great! I didn't catch her name but she was on point with bringing out extra rolls, clearing plates and having full drinks before we even were empty on the first ones. Our food was fresh & prompt. Of course we love the rolls, but the Mozzarella Twists and Cesar Salads were also good. She got corn & a 6 Oz sirloin steak which were good. I got Fillet Medallions that came on a bed of rice and green beans. The medallions were flavorful but kinda chewy. The rice & green beans were good. She and I both agreed that The Texas Roadhouse steak sauce is too sweet though. A1 or Heinz 57 is preferred over the Roadhouse sauce. All in all our dinner was good, no real complaints. The restaurant itself is a typical fast paced franchise. Its a little dirty and the floors always feel slippery but it's not bad for an occasional quick week day dinner. The service we got & the food makes it 4 stars for us. read more

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My husband and I visited Texas Roadhouse for our anniversary dinner. My guy was craving a delicious steak. There was plenty of parking. You may want to get there early or add wait time to your schedule because this place was very busy. Luckily we only had to wait 15 minutes for a table. In the waiting area they have bags of peanuts in the shell that you can enjoy while looking at the delicious cuts of meat in the glass case. Our server Dylan was awesome. We told him that we were very hungry so we ordered right away and he quickly brought out our drinks and dinner rolls. He also told us that he put a rush on our food order and that also came out quickly! The rolls were freshly baked and delicious. I love the cinnamon butter! I ordered the Portobello mushroom chicken with steak fries and a salad. The chicken was very tender with cheese, brown gravy and thick slices of Portobello mushrooms. Very good! The steak fries were golden and delicious. The salad was very fresh with sliced eggs, tomatoes and mixed greens. The honey mustard dressing tasted freshly made. The food was very good and the service was excellent. The manager stopped by to check on us. Highly recommend. read more

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Had an early Anniversary dinner with my wife of 40 years at Texas Roadhouse in North Charleston. We arrived and the restaurant was nearly full but we got seated in about 15 minutes. We told our server, Dillon that we were starving and could he put a rush on our meals. He did just that, within 15 minutes we were served. Friendly young man that provided us with great service. I had the 14 ounce ribeye, baked loaded potato and a mixed green salad. The steak was cooked perfectly, juicy and flavorful. No steak sauce needed. It's sometimes hard to find a good steak but I was very satisfied with this steak. Good meal at a very reasonable price. Thumbs up to Dillon and the Texas Roadhouse! read more

Texas Roadhouse - Steakhouses Near Me - N. Charleston, South Carolina

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Great location. Amazing service and great food. The food came out hot, fresh and immediately. Bri was an excellent waitress.

The most consistent restaurant in South Carolina . Food is always what I expect , the servers are always friendly . Steaks taste great and are cooked the way I request them. Don't sleep on the pork chops !! read more

Dear Management, I'm writing to share some honest feedback from a recent visit, with the hope it's taken constructively. First, I was uncomfortable with the bartender repeatedly calling me "Honey" throughout my meal. While I understand this may be intended as friendly or personable, it came across as forced and insincere to me. What works for some guests can feel disrespectful or patronizing to others, and I found it distracting and off-putting. Second, I continue to experience issues with the steaks being either cold or overcooked, requiring them to be sent back. This has happened more than once, and it diminishes the overall dining experience--especially when ordering a premium item. I'm sharing this feedback because I believe attention to these details can significantly improve guest satisfaction. I appreciate your time and consideration. read more

The food is well priced. I do recommend reservations, but the smaller the party the quicker you get in. The restaurant is lively, and busy.

I came in on 3/19 for a dinner. Food and service at the bar by Sara and Candice was excellent as always. They always provided excellent customer service and always made sure I was good. I was not impressed with the Atmosphere on today's visit. I was having to scream at the bar staff for my order. Due to the music being so loud. I had noice canceling headphones on and I could still hear in house music over my headphones audio. Staff asked the mgmt. to turn it down on multiple occasions and the audio only seemed to get louder. Did not make for a good evening. read more

I'm pleasantly surprised! I'm in town visiting family in Goose Creek. When we go out to eat we usually go to nearby areas, like North Charleston, Mt Pleasant, downtown or Summerville. I haven't tried Texas Roadhouse. I guess I kind of thought it was like a Golden Corral and that's not my jam. But this was more like the way Outback or Western Sizzler were back in the day. My mom and I both got a small sirloin, I got medium rare and my mom got medium well. Both were cooked perfectly. She got a baked sweet potato with just butter and the steamed vegetables (broccoli and carrots). I got a baked potato and green beans. They also give you yeast rolls with cinnamon butter. I enjoyed everything, even the glass of red wine! Our server was Morgan and she was friendly. I used the waitlist option from their website and we got a table right away while others waited to be sat. I'll visit my mom 3-4 times per year for a few weeks at a time so we will definitely be back. read more

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Its been a long time since we've stopped in. 1pm on a Sunday, we checked in through the website so we could get on the waiting list. You don't actually get on the list until you're in the parking lot when you text back HERE. We were notified our table was ready and we were seated. Our drinks were ordered and then she came back for our food order. The snake bites were flavorful but had WAY too much cheese in them. It tasted like a fried cheddar cheese ball. I cannot say I would order again. I ordered the pulled pork plate and my husband ordered a burger. They gave me enough pulled pork to make 4 sandwiches but only one small roll. If they hadn't cut the roll in half I wouldn't have questioned it but it was clearly to make a sandwich. The pulled pork was by far the worst I've ever eaten. It was dry and looked like mashed cardboard. My baked sweet potato was hard in the middle and my steamed veggies were hard. I had my one year old with me and I ordered sides specificially for her to eat and she couldn't. Beside from the food, our waitress only checked on us once and brought the wrong drink back. I can only imagine the service during rush hour.... read more

Terrible service food had to be sent back waitress was not friendly food still came back WRONG this is why it's so crazy that waitresses don't write things down they cannot remember the simplistic of request and really you have the cooks bring out food to make the meal worse because all they delver is attitude my option skip then and go to long horn better food better service read more

Texas Roadhouse - 30 for this - Steakhouses Near Me - N. Charleston, South Carolina

I have read many of the reviews and was a little hesitant about going here, but please don't pay a whole lot of attention to them, go here and Decide for yourself. I checked in on the online waiting list, when we arrive I texted that we were on site, within a minute I received a text to go to the hostess stand, we were seated immediately with rolls and within maybe 2 minutes our waitress was taking our drink order. She returned with the drinks and then took our order. The food was delivered within 20 minutes and all was cooked to our request. I have paid a considerable amount more for a meal at many restaurants and have not received a better cut of meat and as good of service as we received here. read more

Ordered catfish well well done meaning cridpy...and when it came to table, it was like mush..waiter took it back and manager came back with and it was worse and said they couldn't cook it any longer....per the cooks...Been getting it there for years and have never been told they couldn't cook it any longer or it will be black...I want it crispy hard.... read more

Rude as hell workers. It's okay if one's brain isn't clicking as much as it should. but attitude? i mean what am i expecting, it's north charleston. Received our food without silverware, had to ask two employees and finally got silverware after 15 minutes. like are we just going to eat our bread and appetizers, and our entrees like animals?? hello? and in the new year?? gag it. read more

My husband and I tried to visit TR a few months ago, but the wait was over two hours! Today, I registered to get on an online waiting. By doing this, we avoid the long wait. The friendly hostess, Julie, escorted us to our waiting table. Ethan was there within seconds with the fresh yeast rolls, whipped cinnamon butter, and charming gentleman smiles. Ethan took our order and even made a few suggestions. The Island Cooler was refreshing without being overpowering. Texas Roadhouse smells like home cooking. read more

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The food was good, but I got up to go to the restroom and our table started getting bussed, and they began throwing our food (that we were still eating btw) away, not only did they throw our food away but they also threw away my needoh, which is my personal belonging. Our server was sweet but I think it's insane how you can't even trust your food to be left alone for a few minutes to use the bathroom. This was really disappointing. Yall gotta do better read more

Always my first choice for a franchised type dinner. Reliably good service, atmosphere and food!

Have eaten here over 25 times, last time was family lunch on Sunday ! Time before was the worst ever, nothing was right and over an hour to get chicken tenders to go after spending $100. This time perfect from food to our server KAMAEHA who was great ! She has served us in the past and knew she was good. She made our whole day and hope she is working next time ! read more

Food food food.......AMAZING SERVICE.....AMAZING ATMOSPHERE.......AMAZING WE had a wonderful date night with great service. We will definitely be back and highly recommend. read more

Delicious food! Rolls are amazing! Try to go there with my family at least once every two weeks.

I'll always be in between 3-4 stars with Texas Roadhouse. It is incredibly hit or miss. Sometimes you'll go and the food will be great but you wait 2 hours for food. Sometimes you'll wait 45 minutes and it'll be undercooked. Lately they've really been doing well, and I hope they continue it that way. The price will always be great for what it is and hopefully they continue to improve. read more

New review from a year ago! Best dinner ever! Food was cooked to perfection and the service was excellent! Of course the ambiance was great. was cooked perfect and the shrimp was on point too! We picked Texas Roadhouse to celebrate our 52nd anniversary and we were treated fantastic! We'll be back soon! read more

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Disorganized and chaotic stuff. Extremely long wait.... We purchased the $500 gift card with the promised of getting a VIP card for no wait times to get a table. The waitress that sold us the gift card said that it will help with waiting during holidays and special occasions. Well, that was a lie! we came to celebrate Father's day only to be turn down because they will not accept the VIP card due to high volume of costumers and the wait time is 2.5-3 hours. Isn't that the point of VIP card?! We drove an hour hungry and ready to eat but was told to wait almost 3 hours to be seated. For those who wonder if it is worth purchasing the gift card? it is not worth your while. read more

Found hair in the food & then they took over 28 min to make a new steak because they forgot to remake it! When they brought out our steak it was raw. Manager dropped the steak off and ran never taking the time to even really talk to us ! read more

Okay truth be told I'm not a big Texas Roadhouse fan but my family seems to enjoy them. I say this because I find them very limited on attentive servers. Now I'm the first one to always pay attention to how many tables I see that server go to before I say anything and this time was no different. I just hate inconveniencing other servers to get us things like refills and their signature bread after watching three tables who came in after us get their bread first. If the server didn't tell me that the bread was in the oven and she would get it the second it came out I would not have thought much about it but looking around and not finding her while seeing others taking care of their tables was a little disappointing. They were a little busy so I guess I can understand it taking an hour for my food to come out and when it did it was just above room temperature but since we were in a rush, we just inhaled it and left. It's a shame to see customer service go far down that servers would much rather have conversation between each other than be bothered by tables. I know there are some great people that work there because I saw them being very attentive to their tables but ours had other things on her mind. read more

Texas Roadhouse - Chops, green beans and sweet potato! - Steakhouses Near Me - N. Charleston, South Carolina

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Excellent as usual. Love the Newk's Club and coconut cake. Excellent atmosphere and the service is always amazing. Open a location in Goose Creek please read more

Good luck with this place. It's a roll of the dice, will you get good service and have a good meal or will it be another lousy experience. I give up on them. And you can forget about trying to share your bad experience with a manager. Poorly managed, pretty much being ran by kids here. Do yourself a favor and drive on down Rivers Ave if you want a half way decent meal and a better overall experience. This place just isn't worth it. read more

Awesome service and the food was fantastic. The bone in rib eye was amazing. I can't wait to try it again. The place was bit crowded and the bathroom was dirty and needed cleaning. But the overall experience was good. read more