First time doing takeout with this location and was nowhere near satisfied. Missing items and overcooked food in almost all of the meals. My ribeye (ordered medium rare) came out tough and closer to medium well. Our ribs came out so dry we didn't even bother to finish them read more

DO NOT ORDER TOGO i did and got my food cold when i was early for the pickup got none of my sides and no rolls my steaks where cooked completly wrong and didn't get my extra mac and cheese read more

We joined the wait list and sat down pretty fast. Great service! Our waiter was amazing! He was fast with our food and drinks! A lady was making balloon animals and it was how much you wanted to tip! Overall great experience definitely recommend this location! read more

Have had issues here with dine in as well as togo either the cooking of items, missing items, etc. However we ordered curbside yesterday and everything was on point. Friendly, knowledgeable and quick staff and food was awesome too. Had been craving a chicken fried steak and this Roadhouse location did not disappoint! Everything (including my sons steak temp) was right on the money. Good job executing great service and having the right cooks in the building during a difficult climate. We will return and truly appreciate the food and service (albeit curbside service). Thanks! read more

Typically we love Texas Roadhouse, but this location is something else. As I read other reviews and compared them to my experience, I noticed many of the same issues. The first time we came here, the air conditioner was dripping on us and two other tables. One table got up and left. We told the waiter & manager that it was dripping on us and instead of offering a new table (which there were plenty), he moved our table back some. When it dripped in my daughter's food, I was pretty upset. How gross is that to have nasty water from the ceiling drop into your food. The manager apologized. Despite that incident, the waiter was decent and the food was good. Later we found out from the waiter that the AC had been dripping for months and he feels bad when people are seated there. We waited 2 months before returning...only because we wanted a good steak. It was busy and we were seated relatively fast. We ordered steak cooked medium. Mine and my daughter's two orders were cooked correctly. My husband's on the other hand came out nothing close to medium. He was unable to eat it. We showed the waitress and she said she could put it back on the grill. That upset my husband because he felt she should have brought a new one out. A couple of pieces he chewed had to be thrown out. He asked about how that was sanitary to take a steak that he has already eaten on and put it back on the grill. What if he was sick? You're going to take his germs and put it on the grill where you cook other steaks. Umm no. He never ate it. Do you think they took it off the bill? NOPE. My husband asked if that was normal operating procedure and the manager said yes. So, we paid $20something for his meal that he did not eat and that they did not replace. read more

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May 4th, 2016, 8:45 PM The waitstaff does a wonderful job at this Spencer & Pasadena Blvd. location. This time we were served by Dakota, but we have enjoyed excellent, polite, quick waiters the past five or so times we've been here. I often order the Veggie Plate and always leave satisfied without feeling bogged down. They make nice, fresh House Salads! The Fried Catfish and the Roadkill are also excellent with a baked sweet potato side and green beans on the side. Kirk orders steak every time, & he is always been pleased with its flavor and char. Tonight, he ordered the Choice Sirloin topped in Monterey Jack cheese and sautéed mushrooms with a side of mashed potatoes with bacon bits, and he left happy happy happy. (See my picture above of his delectable dinner.) read more

Texas Roadhouse - Choice Sirloin smothered in Monterey Jack and sautéed mushrooms and mashed potatoes sprinkled with real bacon bits - Steakhouses Near Me - Pasadena, Texas

Don't order the burgers. Their standard is to cook them medium rare. Research shows this is not a sufficient way to cook ground beef. My son got food poisoning after eating 1/3 of the All American Cheeseburger. Manager was polite and had a standard speech assuring me I was his only call "that day" concerning food poisoning. read more

Texas Roadhouse - All American Cheeseburger - Steakhouses Near Me - Pasadena, Texas

The food is some what good but the service sucks especially with there new seating policy really stinks. " Attention Roadhouse Guest, as a courtesy to our guests we will no longer be seating INCOMPLETE parties. We will need your ENTIRE Party here for you to be seated" Well this really stinks if your waiting on one other person which I am. Just wanted to come relax, sit down and have a beer and wait for my GF to arrive. But I'm being punished by waiting in the wait area with other unhappy guests who are waiting for their COMPLETE party to show up. On top of that the hostess girl was exceptional rude. Peace out Texas Roadhouse, wont ever be returning to your restaurant as long as this policy is in effect! read more

Texas Roadhouse - This is the stupid policy for a restaurant. This will be our last time to roadhouse. - Steakhouses Near Me - Pasadena, Texas

They lost a star for not being open for lunch :( But the food's great, I love the ribs and the bites of steak I've sneaked off my family's plates. The grilled chicken is really tender if you're wanting something slightly less artery clogging. Mmmmm the bread and cinnamon butter that comes before the meal...mmmmm! ok, stop drooling! read more

Texas Roadhouse - Steakhouses Near Me - Pasadena, Texas

Moseyed on up to the Taste of Texas at high noon on Sunday. No wait and we were seated right away. They start you off with complimentary fresh baked rolls and cinnamon butter that is absolutely wonderful. We had the smothered chicken topped with melted cheese, mushrooms and onions. It was moist and cooked to perfection. I tried the green beans and you can tell they are vine fresh, with pieces of bacon and onion cooked in. The chicken fried chicken was pounded thin, lightly breaded and perfectly seasoned. It comes with two sides. I had the house salad, very fresh and served in a chilled bowl. I also had the steak fries and they were hot, fresh and cooked perfectly. Service was great. They keep you glass full and are very attentive. One of the most enjoyable lunches I've had. read more

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The To-Go service here is horrible! I order 2 bacon cheeseburgers with fries and was told the order would be ready in 30 minutes. After waiting 55 minutes, they bring my order to the vehicle, cold and without fries. The guy asks me if we want to substitute fries for corn or green beans!!! I, asked to speak to the manager, Marc, and provided feedback as to the order taking almost double the time provided, the order being cold and why no one told us while we were waiting regarding the fries. Manager did not care regarding feedback, he just stared at me like I was stupid and asked "is that it ma'am? Yup, you have lost a customer that will now take her business to Webster TX location. read more

Texas Roadhouse - Steakhouses Near Me - Pasadena, Texas

My boyfriend and his daughter wanted steaks tonight. I don't eat beef so Texas Roadhouse is not my first choice. But I do like the Chicken Critters. And of course the warm, fresh bread and that cinnamon butter! Soooooooo good! We started out with fried pickles. I have to say they were delightful! Perfectly battered and fried. And even better when dipped into Ranch dressing!! We ate every single pickle slice in the basket. I ordered the Smothered Chicken. I wish I had gotten my usual Chicken Critters. The Smothered Chicken wasn't bad. But first off, they forgot the cheese on the chicken. It was marinated well and it had onions and mushrooms but NO cheese? I mentioned it to the waiter and he offered to take it back to the kitchen so they could melt cheese over it. It was definitely way better after that. I think it was supposed to come with gravy on it as well which they also forgot. WTH??? I ordered the loaded sweet potato and house salad as my sides. The loaded sweet potato was delish! I always enjoy their salads too because they are very fresh. My boyfriend and his daughter split steak and shrimp and they both really seemed to enjoy it. It was cooked well done like they requested. I've had their shrimp before and they're really good. They serve it over garlic bread. Our server was sooooooo nice! His name was Ruben. He was very friendly and courteous. The restaurant itself was not as busy as I thought it would be. We went at around 7:00pm on a Saturday night and got seated right away. That NEVER happens there. We were wondering if it was because of the new restaurant down the street Bubba's 33? Maybe they are losing business. Hmmm, not sure. I noticed the table next to us ordered the Cheese Fries as an appetizer but it didn't come with bacon. They brought the bacon after the fact. It seems like the cooks were being really forgetful or lazy tonight. They forgot my cheese and gravy and their bacon in a matter of minutes! Seriously?? Get it together! The manager stopped by our table as well. And he was friendly and helpful. Overall, we had a good dining experience but I don't think their food is anything extraordinary. read more

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Great family place to eat at. Service is amicable and servers are checking in several times as you dine.

What can I say. Great as always. Our sever Jocelyn took good care of us the whole night.

Chewy ribs, poor steak quality. Nice service, though. Really loud. I won't be back.

This place is da bomb. Amazing tender ribs and perfectly seasoned sirloin. Great salads w ranch dressing, ice cold beer, delicious rolls w a sweet butter. My mouth is watering just thinking about it! Hopefully hubby will want to go for Father's Day lol read more

I like coming here to dine in but not take out. We're supposed to get rolls with our togo orders but didn't. Paid $4 for salad and got a couple of lettuce, and didn't get utensils when we specifically asked for it. Going to wait until after the pandemic so we can dine in. Will not be doing take out anymore read more

Ordered to-go and when arriving went inside to be told that I had to go to the "To-Go pickup area in the back of the building " go to the back of the building park in a spot closed to the small shed and said there was no more parking in the "to go parking" and they told me I had to wait till one was available in able to get my food. Really disappointed! When I did manage to get a parking spot it took 25-45 min to get my food after it was done. My food was cold and will never come back to this location! read more

Ask for Cydni, great waitress, friendly, attentive and always asking if we would like a refill. Ordered chili with him, we both liked it. They put cheese and onions Then our salads arrived, he orderedCaesar and I had house salad. Both were good. Next our our sirloin and chicken fried chicken arrived with rice, mashed potatoes. My sirloin was medium well and tasted delicious. The meat was soft and tender. I tasted a few bites of chicken fried chicken and liked it. read more

Texas Roadhouse - Chili - Steakhouses Near Me - Pasadena, Texas

My wife and I were there Saturday around 4:30. The food was average and the service was average. The problem was we noticed a server (not ours) that had a sucker in her mouth, taking it in and out and playing with her hair. What made this more odd was there appeared to be management there talking with the group not saying anything to her. I took pictures and videos for proof. I called the manager from my phone, she would not give her name, with what was going on and explained how unsanitary this was and she acted as though I was the problem not the server. I am now beginning to question the sanitary conditions of the rest of the restaurant. I then found my server, asked for to-go boxes and took the food home and gave it to the dogs. I am sending the Pasadena Board of Health the pictures and videos today. My question is why is this behavior not only allowed by your wait staff and when brought to the attention of the manager why was an apology given? read more

My experience was one for the books! Customer service at its best, from the host to our waiter. The food was superb l mean unmatched. I loved everything about my visit read more

Was looking forward to having dinner here all day only to be disappointed when speaking with the hostess who asked where I would like to sit. When I responded that the bar area would be fine she ignored me to have a conversation with her colleague about their schedules. She completely ignored meAnd didn't even notice when I walked out and left. Fortunately there's an Outback a mile from here. read more

Have always had great service and Jeremy the manager is so sweet and precious ! Their rolls are the bomb and that cinnamon just makes them perfection !!!! read more

Bad overall reviews, patrons disappointed with simple easy to make food. It's a steakhouse, act like on! Shame!

This location gets a two for the wait. I've been to locations in Rosenberg, Pearland, League City and even Brownsville and never have to wait more than 15minutes for a party of two. We always have to wait more than 40mimutes for a table. This is the last time I eat at this location. read more

I have been coming here since I was a kid. Pretty good food and the service is always friendly and quick. Would recommend the fried onion for a appetizer read more

Texas Roadhouse - Fried onion - Steakhouses Near Me - Pasadena, Texas

I love Texas Roadhouse went to Perry's today and was upset with the Burt today pieces I tasted off the $55 steak Texas Roadhouse has never failed me in taste texture and a damn good steak this location is my main location I go to and waiters are great sometimes the wait for bread sucks but it's all good because it's fresh read more

It wasn't all that good. Sadly disappointed. Food was just okay. Mac and cheese the worst. Service was just adequate.

Great food...just a little slow in service. Friendly waiter and very polite. Oh yeah please put more ice in my iced tea... read more

Texas Roadhouse - Mmm mmm good! - Steakhouses Near Me - Pasadena, Texas

When you can't get thru their website you decide to go inside and the host tells you to go outside to where they're doing to "To Go" orders and that girl tells you they can't take orders but I should sit in my car and call in an order so I said never mind and go across the street to Saltgrass and that host says "We're about to close but we'll take your order" and you spend $100! Way to go Saltgrass! read more

I love their complementary bread and i'm always receiving free appetizers by being a member. They always get my steak just right. I come here often it is always a pleasant experience. read more

Texas Roadhouse - Wild Wednesday - Steakhouses Near Me - Pasadena, Texas

Andres was a GREAT waiter, as far as the meals coming out with high expectations...... don't have any, and the dishes were not really clean. IF you happen to come to this Texas Roadhouse ASK FOR ANDRES!!!!!! read more

When our sons were younger we frequented this chain restaurant because they liked the food here. The ribs and chicken was something I would frequently order because the ribs are almost always fall off the bone good, and the chicken is juicy and tender. Today was no exception.....ribs were good and the green beans were delicious! I didn't have the chicken but one of my coworkers did and he said it was just as I had described. Everyone enjoyed their meal even though we had to rush to get back to our assigned tasks. Service was great and accommodating to our busy schedule. This is a great family friendly food chain and I would especially recommend it to families with young children. read more

Texas Roadhouse - Half Rack of Ribs and green beans! - Steakhouses Near Me - Pasadena, Texas

Me and my husband have ordered from here a few times ..they have yet to learn the difference between medium rare and well done ..I'm not picky but if I ask for medium rare it shouldn't be dry and crispy ..they throw your baked potato in the middle of your meal instead of putting it in a separate container..just tossed in there ..I would not recommend this place . read more

Never disappoints. Always good food and great service, out service went above and beyond to make sure our dining experience was great and she even made a delicious drink suggestion. Try the raspberry Arnold Palmer next time you visit. read more

It's always the busiest on the weekends but we went anyways. Once we got there we were seated within 5 minutes and had the best waitress! Can't remember her name but she was amazing even it being a Saturday! Definitely will be going back soon! Plus the rolls are to die for every single time we go! So so delicious. read more

This was my first time coming to Texas Roadhouse and sadly, I was disappointed. The service was mediocre, considering our waitress sat us at the smallest table available to human kind and only came to check on us once. When I received my food (country fried chicken with a side of mashed potatoes), it looked like it was just thrown together. As to how one can mess up a salad, I can't comprehend. The house salad literally tasted like a blob of lettuce. The restaurant was so loud you basically had to yell in order to hear the person in front of you. This might've been because they were busy but still no place should be like this. Overall, it was an ok experience. I wouldn't come here again though. read more

Normally, I look fwd to coming to dine at the Texas at the Texas Roadhouse. This time not so much. After coming home from work, I decided to make a call in order to pick up. I was asked to hold twice, without speaking to anyone. Usually, not a big deal; as I figured that they were probably busy, because they are usually. Well, I was on hold the entire drive to the Roadhouse and as Im greeted by the hostess, I was asked to the side and wait. I noticed that the staff really werent that busy helping customers, but too busy visiting with their co workers. I was looking fwd to one of my many weekly trips, WAS!! I'm very disappointed and not sure if I want to go back!!!! Dr Danny Rives read more

I placed an order to go. The guy ran right out wirh ny food 2 minutes earlly. when, I got home everything was cold. My medium well steak was bloody. It was very disappointing my first time going back since the one on the Gulf Freeway closed. read more

It is sad when you call and are told to talk to a manager for a large party and are lied to about them being able to accommodate you party. They were told 9 people and 1 which is in a wheelchair. I was told no problem. We get there and we are told that they were going to have to split us up into 2 different booths. The Lady Manager there was rude and really did not care. Your customer service sucks and the General Manager will be hearing about this also. This was for a birthday party so why would you split us up when I had already called ahead of time and was told you could. Needless to say I made one phone call to Saltgrass and we whet there. They took us right in no waiting and we were able to all sit together not split up. read more