Good food but a noise level that is not conducive to easy table conversations for those of us with hearing difficulty. Won't frequent this often as it is like eating on a battle field with so much noise it was not enjoyable. The rolls, steak and desert were great very pleasing to the palate. read more

This Texas Roadhouse took an hour and a half to give us our meals, which didn't have correct sides, and the mashed potatoes were very dry, then they didn't come with gravy we asked for, it, they did not give hand wipes that other locations did, and it was the noisiest environment I've ever experienced in a restaurant. I really am shocked at how back this experience was. Very disappointed. read more

I don't know why I keep ordering to go from this place. Literally forget at least two things every time I order here. Just picked up my food and didn't check it like an idiot. Guess what? I'm missing a whole meal. This place owes me like $300 in forgotten food. read more

Everything was great, staff was friendly and my food came out perfect, will be back soon for sure.

Love the hurricane, the sirloin was the best I've ever had, the country music and the ambiance make you feel like in south. I will come back ! read more

I must say that this is a big disappointment. Obviously hygiene is not a huge concern. First, our waitress set her money on top of our appetizer at our table. She picked the money up off our food but said nothing about it until I complained. Then I observed a kitchen staff member wearing a towel on his head. Perhaps Massachusetts does not have strict regulations for dining establishments? Most of the kitchen staff look like they need a shower, shave and a haircut. Very unclean appearance. Second, the staff seems to congregate at the entrance. Our table was right next to that area so it was very disruptive. Third, we selected two New York strips only to be served God knows what because when we left we seen our steaks were still in the case. When we confronted the manager, he said that we got New York strips just not the ones order. Therefore, what is the point of offer customers the option to select their own steak when your not going to serve them what they ordered. He gave us a $20 voucher and took the price of our appetizer off the bill. DON'T EAT HERE! read more

Texas Roadhouse - A towel on your head when cooking in a dining establishment? Seriously? Employees here need a basic lesson in hygiene! - Steakhouses Near Me - Worcester, Massachusetts

For a chain, i genuinely like the Roadhouse. I have been here many times and can say it has always been a positive experience. The restaurant is a little on the loud side but i feel like that is part of the whole experience. Its spacious, you aren't usually sitting on top of your neighbor. Yes, there are peanut shells on the floor but I mean, they serve peanuts so it is to be expected. The servers here are on top of their game. I have always had good service here. The servers know their menus, their food and their drinks. They are also friendly and efficient.I have never experienced a forgotten or wrong order. The food is excellent as well. This is a great place for myself and my boyfriend because he is a huge steak fan and this is a good place to stop by for a solid size steak without breaking the bank. I usually stick with one of the chicken dishes or steak tips dishes. There is a diverse selection of appetizers and sides. Plenty of parking is available in front of and on the side of the roadhouse. Unfortunately they do share their parking with several other stores in the plaza so it does get tricky. All and all, someplace we will continue to visit. read more

The waitress was great. The blooming onion was good. It's a chain so it's not fine dining. Steak combo with shrimp was good, the steak being the highlight, the shrimp not so much. The rolls that they are supposed to be known for were too yeasty for me. Big portions at least. read more

I made an online order for steak medallions (filet ?) The order was called in at 5:10 for a 6pm pickup. Checked in at 5:55, sat in the car till 6:25 when I had to ask about the order. When I got home everything was cold and steak inedible. REALY sorry I left a 20% tip to have a cold dinner passed through my window... won't happen again. read more

The music was a little bit louder than I enjoy but the food was awesome. The service was very quick and the wait staff was very accommodating read more

Started out on the wrong foot. We walked in and the hostesses literally just stared at us. No greeting. Nothing. They wouldn't seat us until our entire party was present, which I understand, if the place is busy, but anyway. There was a very limited selection of steaks left in the case. Which is somewhat understandable for later on a Friday night. However in the empty tray of where the steaks were was a gift card stuck to what was a meat tray. Kinda nasty. In addition to what already seems unclean, there was an employee sleeping on the bench in the waiting area, unfortunately I was unable to see her name tag. Took a while to get seated, but once we were seated, service was decent, wait time for food was reasonable, Steaks were a little over-cooked. Rare was considerably more medium, but it was still tolerable. They were seasoned very well. read more

Today, I went with my family to enjoy a nice texan styled feast. Of course the first thought was Texas Roadhouse! However, when we arrived, we had been seated after approximately 55 minutes and 23 seconds. The family and I really loved the constant mispronunciation of our reservation name!! Soon, everything started to flow smoothly after the short wait, until our waitress decided to make the situation even better! I truly loved the experience of not receiving one of the ordered drinks. Her long disappearing magic act was also enjoyable. If you enjoy the hour long wait and absolutely horrid service, then this Texas Roadhouse is the one for you! read more

I knew what I was in for, not sure why I came here, dirty, ribs that they said were DEELICIOUS...more than DRY. If you have good taste please don't come here. read more

I personally never likes it here (The Mrs. does though so we make it work). The rolls and butter are great so take advantage of those when they are warm! She ALWAYS get the chicken critter salad when we go and I usually go for some form of a BBQ combo. Everything is engulfed in salt and soggy...clearly frozen. I don't care for the food quality or the portion sizes. The cactus blossom appi is pretty good for the price and we usually start with that. Recently we did our first take-out order there and it was a nightmare. I ordered 2 salads and was told it would be ready in 15 minutes. I arrived about 25 minutes later and was sitting there waiting for 30 minutes. Hmmm...was told 15 minutes (which seems like plenty for 2 salads) instead it took 55 minutes. Here is the kicker...the chicken was cold and soggy meaning it was sitting in the Styrofoam for a while. I followed up after sitting for 15 minutes and was told "Yeah, let me check." Mind you, there were about 6 servers just huddled around the front desk texting and doing nothing. Nothing like paying $30 for 2 salads and leaving pissed. Overall, I was pissed and will never do takeout again there. Oh and Parking here is nightmare! read more

Great experience (mostly) all around! Wait time was what to be expected for a Saturday night (around 35-40 minutes). Our waitress, Emily, was very friendly, funny, and knowledgeable about the menu. Food came out at a reasonable time and all of the food our group had was great. The only suggestion I have is when ordering your steak, make sure you order a step above what you would normally eat I.e. if you want medium, order medium well and it'll come out medium. They tend to under cook their meat. Will definitely be back! read more

This place is great. The beef cooked to perfection. The service is really good. It can get packed sometimes, but good establishments usually do. And, where else can you throw your peanut shells on the ground?? Looking forward to going back!!! read more

If I could give half a star I would. Rude workers and horrible service. One of my favorite places and I've never had any problems or issues with food or service. But I had ordered what I always order and the steak was burnt, so I had asked for it to please be re made and they did and the server said she would remake my sides because by the time the meat was done they would be cold. She did not remake my sides, instead she remade the other person I was with sides... not sure how that made sense. So I had asked for a manager and she did not even apologize all she asked was if we wanted the food or not I had explained that I really wanted the food but it had already been 40 minutes for the food to begin with then another 25 to re make the meat. Manager was rude, so sad because I love this place but definitely will not return with the bad service it just isn't worth it. read more

Used to love this place, but I'm officially grossed out. We went here on 9/18 for dinner. The food and service is always fine, and I do love the steak tips. This particular occasion however, I went to use the men's room. While washing my hands an employee with an apron on (I assume a kitchen worker) came out of a stall and stood at the sink next to me, playing on his phone. I washed my hands longer than usual to see if he'd actually turn the sink on or just leave. When I turned to dry my hands he dipped out of the bathroom and went right back to work. Gross. read more

Great service, decent food. Went on a busy Saturday night, the place was packed and very very loud. We were seated within 15 mins. Ordered the 6 oz filet, it was alright nothing special. The streak fries were good but green beans not so much, too greasy and had too much smoke. My companion had the prime rib with fries and apple sauce. Not bad for $40.00. Will go back, but not in any rush. The service was prompt and attentive. read more

Had a hankering for steak and boy did they hit tha spot! Just a party of one, so I was quickly sat-the place is PACKED btw- but no matter! Upon sitting my waitress Haley came over within moments, was amicable and not overbearing or hovering. Took my drink order which came out sooner than expected (considering the amt of ppl here!) and then my order of food came out- 8 oz Dallas fillet w green beans and veggies. SCRUMDILLIUMPTIOUS! Thank you Haley and thank you TX Roadhouse! Your Texas tea and your Dallas fillet will forever have a place n my heart ;) nxt time you come, sit in Haley's section! She's a sweetheart! read more

Made our first trip to Texas Roadhouse tonight. We were sat within five minutes, all aspects of service were very timely. Onto the food: Peanuts were on the table when we sat, drinks came very quickly, but we had to ask her to bring the bread. If I hadn't read yelp reviews beforehand I wouldn't have known bread was available (with a delicious cinnamon butter). We got the fried pickles as an app. They were tangy and yummy but so salty we were only able to eat a third of the order. Our four year old son got the steak bites and buttered corn. He inhaled the steak bites - absolutely loved them. Small kid sized pieces that seemed to have been cooked as a kabob then taken off the stick. Cooked perfectly medium. But his corn had lots of black pepper on it - not good at all when coming with a kids meal. He choked down two bites. Was glad my child ordered a veg over fries but that was a big disappointment, should've been on the menu as peppered corn instead of buttered corn. My husband ordered a ribeye medium, green salad and mashed with gravy. Salad was fine, pretty standard fare, he said the mashed were good. He liked his steak but it was surely medium rare. I got the pulled pork sandwich, ff, pickle. The taste of the pulled pork was DELICIOUS and I love that that insides of the bun were toasted - but it was cool to lukewarm and very very dry. If it had been hot and not so dry it would've been amazing. Service: Our waitress, Lulu, was attentive but seemed pretty bored. She was nice, checked back in often, brought us half our meal (other half was delivered by a busboy, I'm sure she had many tables, they were very busy). But I work in the service industry and at my restaurant her calmness would be considered lackluster for sure and managers would take notice. If you're not feeling peppy, fake it! Guests enjoy happy servers, not just present servers, we tipped 22% regardless, purely for the speed and fact that she checked in a few times. Atmosphere: My four year old was sitting in the booth next to me and I had to keep asking him to repeat himself. Very loud place. We had a nice dinner, but this will be our only visit to Texas Roadhouse. We will stick with Longhorn in Millbury. The wait may be much longer, but the service and quality of food blow them out of the water. You'll pay roughly the same but Longhorn is higher end on many levels- atmosphere, food quality, service. One step above Roadhouse, one step below 111 Chophouse.bid rather wait an hour to eat there than wait five minutes for the dinner we had tonight. Not awful, but not worth our $60. read more

Well, I read some of the reviews and definitely everybody has their opinion! My husband and I had this gift card in forever... but since we only go to Worcester area to visit my parents in law, we figured to give it a shot this time... It was Saturday night, around 8 pm... not busy, not crowded, no wait...great! We got sat in booth at the bar, which we liked, young atmosphere, music (I didn't think was loud). Our waitress Britt was great, very friendly, always going the extra mile (not pushing to up sell!). The price is very reasonable (from 6 to not even 20 bucks) and we absolutely LOVED the "just baked" rolls with the cinnamon butter... We got ribs and classic country fried chicken, both with 2 sides... good size portions and really tasty!!!!! Some people complain about the birthday parties, sorry but I love those things... why can't you be happy singing "heehaw" to celebrate somebody else birthday?? only your own??? I think is so fun! And also I got to see the line dancing from the waitresses, nice!!!! Overall really good food, great price, great services, place is fun, and for the first visit we got a card with a free appetizer for the next time.... it was nice! If was little closer, we probably would come more often...:) read more

I wish I could give this restaurant and food zero stars. It took almost an hour for our takeout order to be prepared. During that time we witnessed one employee picking their teeth with a toothpick, at the host station, while another applied lip balm with her bare fingers. We also witnessed another customer, who was visibly upset, ask to speak with a manager. The man waited at least fifteen minutes and a manager never came to speak to him. He left enraged with an incorrect takeout order and no word from a manager. Now on to the food that we received... the entire $100 worth of food was cold! One of the steaks was supposed to be an 8 ounce sirloin, cooked medium-well. (I am aware that medium-well isn't a recommended temperature for steak, however I have had plenty of steaks that were juicy and flavorful at that temperature). This steak was about 4 ounces. It looked like it was leftover from another customers meal and recooked with a blow torch. It wasn't edible. The mashed potatoes were supposed to be loaded (which is more expensive) and they weren't. The other steak, ribs, mashed potatoes, baked potato, corn and green beans were all very cold, and we only live a few miles from the restaurant so they should've remained warm. We dine out and order takeout very often and this is one of the worst, if not THE worst meal I have ever had. The food and service was absolutely terrible and we will NEVER eat at this establishment again. read more

Texas Roadhouse - Steakhouses Near Me - Worcester, Massachusetts

My first love with steak happnd at texas road house in midwest I guess but not sure...so wanted to go here once I moved to new england..what a waste of money...asked for medium n still very chewy. Fries is full of salt...not going there again read more

Texas Roadhouse is my favorite restaurant but this place is VERY hit or miss. Some nights the ribs are delicious and fall right off the bone and other nights they're hard and dry and disintegrate in my mouth (yuck). The BBQ chicken is moist, the rolls are always fresh and hot and yummy and the servings are good. The service is good everyone is nice and friendly and the wait is never long because we always call ahead. But I wish this place wasn't so inconsistent. read more

There's just something great about throwing peanut shells on the ground...and having the option to smother anything and everything in cheese. read more

Disappointed with our take-out order. After even tipping the take-out person for making sure my order was correct, I was missing the cream gravy from my country fried steak order, and the steak salad's steak looked like reject cuts which had an excess of fat and gristle. I rang the restaurant to make sure my steak was supposed to come with gravy, to which the manager replied that one had to specify that they wanted cream or brown gravy. Well, I double checked the online and even downloaded the PDF menu, and it says nothing of the sort. Not happy. read more

The worst experience ever! Once we were seated and our waitress came over she did not even bring us any bread or ask if we wanted any. Then we put in an order for appetizers, WHICH WE NEVER GOT! We had to inform the person who bought us our meals that we never got our appetizers, and our waitress was no where to be found we only saw her once when she took our order. She then came over and said she doesn't know what happened to the appetizers. Not to mention we wanted refills on drinks WHICH WE NEVER GOT! But the icing on the cake was that we got charged 115$ for someone else's meal. Yep that's right the waitress used our card to cash out another party. Needless to say that I will rather starve to death then go back there. Good luck. read more

What an amazing restaurant. The food is always great. Most people don't realize that the steaks are fresh cut daily and literally never frozen like most places. You can't get a fresher meal in this part of Worcester. The service is excellent, definitely the friendliest place in town! I will keep coming back for sure. read more

Sorry for the two stars but that's how I felt about our experience. Between my salad never showing up until I asked for it when dinner arrived, to the waitress who just didn't seem to have her head in the game. She had to check on the prime rib availability. We ordered med rare but def got rare. It was still mooing in my opinion. We were too hungry to send it back after waiting for a long time. I did enjoy the line dancing by the wait staff. That is above and beyond expectations for their job. read more

Just wanted to say my friends and I had an amazing time at the roadhouse! Zach really made our day being such a great server! He was able to not only bring us our food at an incredibly fast rate but also join in on our conversations and make fantastic jokes. Thanks to Zach the roadhouse is our new favorite spot :) read more

I think there must have been a change in management or maybe just in policy, but we've been twice in the past month and the service has definitely taken a bad turn. The food is still good as always,but not a fan of the lack of wait staff . Time to bring back the line dancing and management table visits. 6 waitresses standing around talking amongst themselves while customers sit there for 20 minutes waiting for service is just not right. read more

Best steak I've ever ordered. 18 oz sirloin with sauteed onions and mushroom on top. If I had to eat one dish the rest of my life, I think this might be it. Medium rare. Juicy. Didn't even touch A1 sauce. And can't forget their bread rolls! Dip that into the butter and the wait would've been worth it. read more

This was my first trip to Texas Outback... er, I mean Outback Roadhouse... um, I mean Hee Haw: the Restaurant. Honestly, I can't complain too much, because I went in here with very low expectations and it wasn't nearly as bad as I'd feared. It also wasn't half as good as the previous reviews seem to laud it as. My friend was curious about the place and talked me into going there instead of going to Five Guys, which is right next door. For me, if I'm spending more than $15 on a steak, it isn't going to be somewhere that I have to eat it while simultaneously listening to a screaming baby, 'Cotton Eye Joe' at ear-drum shattering volume, and a shitty birthday cheer all at the same time, so I ordered a burger. My friend also ordered a burger, but his was supposed to be well done (his crazy, not mine) and mine was supposed to be medium rare. The well done burger was somewhere between medium and medium well, and my medium rare was pretty close to medium. Otherwise the burger was just bland and kind of tasted like they didn't add any fat to the grind. My basic complaints (besides my friend's undercooked burger) are that this place is ridiculously loud. The music is not only at noise pollution volume levels, but the speaker system is dog-shit, so modern country (YUCK) gets re-muddled and over modulated while you try not to cut the tether to your tongue and swallow it to achieve death's sweet release. Also the place is just an eye-sore of neon beer signs, chintzy faux-southern decor, and brazenly tacky flip-menus and liquor porn. The staff are nice enough, but they're just a bunch of kids and not well skilled at taking care of the customer (note: stop trying to add cheese and bacon to everything i order, and when someone has only taken two bites of their meal by the time you come to clear the table ASK THEM WHY!). This is a corporate restaurant - obviously I knew that walking in here, so I can't blame them for living up to their inherent nature. I can, however, say with sincere sadness that yet another 'theme' restaurant has attempted to fool the public with gimmicks such as 'choose your own steak' and 'bottomless peanuts', and the public has bought it hook, line, and cinnamon buttered sinker. read more

Ok so my wife talked me into going back and I figured it fit well with my low carb diet so what the hell. Here's the deal, the meat is a couple of cuts below "prime" which is an actual grading designation. If this is the best you've had you have not had good steak. The meat is most likely needled to make it seem more tender than it would be. It is also not dry aged so it is not even in the same category of Mortons, Capital Grille or Abe & Louis, but it is half the price so I guess you get what you pay for. The green beans are canned, the salad is bland and the noise of the place and the stupid peanuts make it a place to avoid. read more

You probably can't get a better steak at a better price anywhere else. We used to go to Longhorn all the time, but they have priced themselves out of the market and dont have food quality to equal that of the Roadhouse. The early bird specials in the early week are great, the weekend burger deal is one of the best around, and the caesar salad they serve is just right...in flavor and in portion size. I am just not into the peanut thing.... read more

Ok, so first visit was fantastic!!! Several other visits here were mediocre. Cold chili, one visit we were seated and forgotten about, they didn't even take drink orders. They did redeem themselves after I told them, comped the app and gave me a $25 voucher for the next visit. read more

What I love about this place is that you get a great steak for a more than fair price. The rolls are legendary. The salads are good and my girlfriend loves the chicken sandwiches. It's a bit loud and the wait times are a little long sometimes but it is what it is. read more

I've never had a bad steak here. Although I'm not a fan of chain restaurants, this place has great food and service. Jenn was a terrific waitress and patiently answered our questions, even when we kept her at the table for a few minutes. Our meals were delivered piping hot and the steaks were perfectly done as requested. I had no room for dessert on my last 2 visits, but maybe next time I'll omit the appetizer & leave some room. read more

Texas Roadhouse is about the best place to eat. I love the fact that it is just so loud and happy. We only had one bad expierence in the Worcester location but have gone to Methuen, Brockton, and even Everette. We just love the food and the value. We have even brought our friends and had the most awesome drinks and meals. read more