More like a 3.5. Great Thai, in a place that spicy actually means spicy. The soup dishes are great, the noodle dishes are solid and the green curry is very flavorful. read more

love the green curry and the salad with the peanut dressing. service is fat and friendly. if you go for lunch you can get the salad for free

Foods nothing special and the service is awful. They forgot my appetizer. Food took forever. Couldn't get drink refills. Saw a table walk out because no one came over to greet them even after they complained to woman that looked like she was either the manager or owner. My Pad Thai was good, but it was not worth all of the frustration. So many better Thai places in the area so I suggest you skip this one. All in all an awful experience. read more

This place is ok. I ordered lunch a few times and overall it's not bad. One time, I ordered the Thai basil chicken to go. They gave me someone else's food when I check in the car and went back to correct it. Another time, I ordered the Rice noodles with basil chicken and the noodles were in huge lumped pieces. read more

I stood for 10 minutes waiting to be seated for dinner. That would have been okay, except the entire restaurant was completely empty other than one table, who was wondering where the heck the server had gone. The server was nowhere to be seen and when she did come out, she proceeded to chat on the phone. I waited for her to finish her conversation until deciding this was absolutely ridiculous. Maybe they redeem themselves with their food, but the service was such a turnoff I don't know if I would go back. read more

I ordered basil friend rice and drunken noodles...(VEGGIE)...Horrible food, never had such worst thai food in life.... Unfortunately can't go below 1 star..... Disappointed big time having pre thankis giving dinner.. read more

Any place that adds gratuity regardless of number of people that are dining, should either be amazing at food an service, or is just out to stiff you. Sadly, Thai Basil is just run-of-the-mill at both food and service. The food is average, and the service leaves much to be desired. The waitress insisted that I order a different beverage than the one I asked for..I asked her if she didnt have the other one...but she wouldnt own up and kept insisting and she's giving me good advice! Well, I didnt ask for advice!! The portions are smaller compared to other similar Thai restaurants and the prices are higher. The decor is kind of depressing because the light are always dim without any intent of it being romantic. read more

Terrible food. Slow service. Overcharged my credit card by over $60 for soup and rice! Go Four Seasons or Pad Thai instead!

We frequented Thai Basil for over a year before a sudden change in the customer service. We order the same thing every week and the bill kept creeping up in price. When confronted they would change the bill- with an arbitrary decrease, but would have a sever attitude and not apologize. Our last- and final- experience was being dramatically overcharged ($15+) and then when asking who we take to be the owner's son about the bill, we were given attitude and snark and told that "They're the only Thai place in town" and "I hope I never see you again." We will never be returning to this establishment and hope that others follow suit and take their dining elsewhere. read more

Me & my husband went for lunch. There was only one waitress taking orders and serving for the 3 other customers apart from us. When taking our order, she calculated our bill in our table.when we finished our food, she just gave us the bill without asjing us if we were interested in dessert or anything more. She was surprised to see our empty plates and said that we must have been hungry to finish it rather than saying their food was good. Anyways , it goes to say, would never return to this place nor recommend this to anyone else. read more

Thai Basil has been my go-to Thai restaurant since they opened! The staff are always super friendly and service is amazing! They make the best steamed dumplings!! Food can be a little pricey, but it is worth it! read more

Unfortunately, they are under staffed. They took a very long time to serve you. Not only they serve subpar thai food, they also re-cook dishes that was rejected by previous customers. I noticed this when the other table ordered basil fried rice with chicken very spicy. The customer return it because it was not spicy enough. I ordered regular basil fried rice with pork. I was surprised when took a bite and it was spicy and the meat was chicken. They tried to pass it off as pork but it was not pork. So I complained about it and they then cooked up a new order. Which tasted exactly what I ordered basil fried rice with pork. This is a very unsanitary practice in this restaurant. Beware. read more

Ate here for the second time. The first time the food was okay nothing spectacular. They were a bit slow. I ate in and they were not that busy. This time around i order take out. The gentleman at the counter was super nice and had a bright smile(was having a bad day and that smile made it better) I ordered the basil chicken with rice from the lunch menu and the thai iced tea. I loved the food. They didn't seem so busy. The only reason why I hesitate to give it a full 5 stars is because the service was a little disappointing. There was one person doing all the work while 2 other just stood around both times when i ordered and went back to pick it up. It seemed like that older gentlemen couldn't speak much english but he made up for it with that bright smile. Will definitely go back because of him. read more

Best thai food in this area! Green curry is amazing. We usually do "to go" at least once a week.

After hearing from our friends that this place had good thai food, my girlfriend and I decided to try it out. Everything seemed like a normal Thai restaraunt until we decided to order. Our waitress could not even answer simple questions such as "what's the difference between this noodle dish and that noodle dish" or "what does this noodle dish look like, what color is it?". Not only could she not answer it, she did not offer to get the manager or someone else to come help explain. So, we just decided to get some basic dishes such as pork pad thai and crispy pork pad thai. I also made sure that I told the waitress that I wanted my dish to be "medium spicy" and she nodded, making me think she understood what I said. Well, apparently not. The owner brought out our orders in a very "blah" manner, holding our plates at the corners and swinging them about as if they were TV microwave dinners or something and then proceeding to slapping them down on the table unprofessionally. By now, I kinda lost my appetite already. As I examined our dishes, I realized that we were given chicken instead of pork. I didn't feel like waiting for them to correct it so I started to eat it. Then I realized that it was not spicy AT all when I clearly said i wanted it to be medium spicy. Who wants to eat non spicy pad thai? It was bland and got monotonous half way through. The only thing good about the meal was the quantity. After we finished, we sat there waiting an absurdly long time for the check, during which time we witnessed someone from a large party express extreme dissatisfaction at the owner with these exact quotes: "that is not how you talk to customers" and "just take the menus away, we are done". When I heard these outcries, I knew i was not alone in feeling angry and unsatisfied. In conclusion, I will NEVER come back or order from this place again and definately don't recomened it to anyone. There are plenty more thai places out there with better tasting food, with better service, and without overpriced pad thai that isn't spicy at all. read more

If you want authentic Thai food then avoid this restaurant. Instead go to Queens, NY for better choices. Both My wife who is from Thailand and I who grew up in Queens where there are half dozen Thai restaurants in walking distance, agreed that this is probably the worst Thai food we ever had. read more

This is 1 of my favorite rest. I order take out so often that the people know my voice and name when I call. I usually stick with the same things. My kids like their apps. Ch wings, satay, crabragoon. I usually order their tilapia entree and get basil fried rice as well. My wife usually mixes it up trying different things. Her fav has been the noodles dishes. I like it that they will custom our order if we want to include or exclude ingredients. This Is a place to check out if our not in the mood to cook and want great Thai. read more

Very bad experience!!! I use to love that place. I was a regular but one day I received my food with hair in it. Shit happens so I told the server and asked for a new order and instead of trashing the food I had received with the hair they brought it back to me 5 minutes later. Tsk... Not only was it the same plate the same food, it was cold!!! AS if I wouldn't be able to tell!!! Poor services and disgusting!! When I mentioned it to the server she had the audacity to yell at me!!! Needless to say I will never go back or recommend this place again! read more

Authentic Thai and good customer service. The food quality isn't always consistent but ranges between good and great. Can't really go wrong.

Never go here. The guy cleans up the trash and waste without glove will also server you water and food. So disgusting you end in throwing if you see the way they serve. read more

I had been frequenting Thai Basil in Piscataway, NJ on a weekly basis with co-workers since it is very close to the office and the food is usually pretty consistent. We started to detect each week that the bill would go up slightly each time we dined there, although we all would order the same items and menu prices had not changed. We noticed that oftentimes we were being mischarged out of careless error...mathematical miscalculations of the bill. On one occasion, we noticed that for a single pot of tea each person at the table was charged (bringing the grand total for a pot of tea to a whopping $10!) On another occasion, a person in my party was charged for her meal along with someone elses at the table and was told nothing could be done to solve this conundrum. After week-after-week repeat mischarges of this nature, my co-workers and I gave Thai Basil one final attempt before we swore it off for good. Our last visit was by far our worst when the freezing cold temperature inside the restaurant caused us discomfort. When bringing this to the attention of the wait staff, our waiter proclaimed, "Your bodies will adjust eventually." After a semi-satisfactory meal, we were handed our bill and surprise, surprise we were again mischarged (however this time it was upwards of $15). When we raised concern to the waiter, he said gratuity was included in the bill (despite not verbally telling us nor indicating this fact on the check). Since Thai Basil's menu neglects to mention that gratuity is automatically added on checks with 6 people or more, we raised concern. A verbal dispute ensued with the cocky waiter proclaiming "I hope I never see you again" and "were the only Thai restaurant in the area so too bad." Well cocky waiter, we WILL take our business elsewhere and we sure as anything won't be seeing you again... Any business that can be so negligent of their customers and that shadily mischarges their guests shouldn't be in operation. So, anyone out there know of any other Thai places in the area so we can put this place out of business immediately? read more

we had organized a private party out there on 11/22/08 1) they said that they would not let anyone in after 9.30pm & the restaurant would be all ours after that....instead the last people that they took in were @ 10.15pm. 2) secondly, we are completely vegetarians, but they placed sauces with fish oil on the table. 3) we had booked the place for about 25 people approx & decided that we would do head count when we arrive & charge accordingly, but when the guests arrived except 5 of them, they come to us & say that they would charge us for minimum 25 people as we requested.....as if we were going to argue in front of our guests & make a scene......so finally we ended up paying for all 25 guests, even though only 20 of them came. 4) third, the food was decided for 2 appetizers & 5 main courses....they would give only 1 dish between every 10 people, so that people would have to wait for the second order & just eat what is there on the table, while it was told that there would be enough for everyone. when there was curry, there was no rice, when there was pad thai there was no vegetable & so on. 5) finally they charged us 18% gratuity after such awful service....which should not be mandatory 6) overall the food was good, but the service was awful...... read more