This store is massive, even has a second floor! And that's not always a good thing. The footprint…read moreis a maze, making it difficult to find what you are looking for without asking for help. Yikes. Came here to buy some Oregon Ducks gear and a Blazer hoodie I saw someone wearing at the game. Two specific items, and 10 minutes wondering aimlessly to find the items or an employee to help me. They do have a huge assortment of clothing, and in every color of the rainbow, not just basic black. I appreciate that. But I'm not a fan of bigger is better, and prefer shopping at smaller Dick's locations like the one in Lake Oswego. so much easier to find what you need, and get in and out of the store quickly.

I had a great experience with Hyoung, a retired PGA instructor who went above and beyond to help my…read morewife and me choose the perfect first bike for our 4-year-old -- even though he doesn't work in the bike department! His professionalism, kindness, and genuine customer care really stood out. Great service is rare these days, and I'm glad I found it at Dick's Sporting Goods. There was another individual who helped me at the register that was helpful as well. Unfortunately I didn't catch her name. I thank both of them for their efforts. P.S I first went to REI and Cascade cycling or something and had a sub par experience and left those stores. That was for you Hyoung, get it?

Got PROPANE camping containers exchanged for the Butane ones I bought ‍…read more I originally stopped here on our way to Lost Lake because our propane tank for cooking was out. I was panicking thinking I'd have to go way out of my way and be even later to the lake than I was to begin with. But my boyfriend saved the day because he said just stop at Fisherman's. I said "what's Fisherman's." Lol. He told me where it was and immediately I knew WHERE it was but I had never, EVER seen it. Thankfully it was SO easy to find the tanks (albeit I bought butane vs propane...and had to go back to exchange it) and I was in and out. As I said I bought the WRONG tanks. But it was SO easy to go back and exchange them! I even saved a few dollars since the ones I needed were less! I'll definitely be going to Fisherman's for camping needs going forward! Their pricing is close to the big online retailers OR equal. And the employees were friendly and made my shopping and return experience easy.

Thus place is awesome. Nice dude with dreadlocks took a great deal of effort to build me the…read moreperfect trout rod and reel combo. I will only buy sporting goods from this store going forward. That guy needs a pay raise!!!

Genuinely strange vibe here. Yesterday I was in looking for a sleeping bag and a few other items…read more One of the employees, who I imagine was a shift lead, had a child running around the store. Clearly just not a great environment for him and who knows how long he had been there that day, he was very loud and chaotic and just being a kid. I kept hearing the staff member who was the kids caretaker harshly reprimanding him, borderline yelling. I get it's stressful to have to bring a child to work with you but it's not his fault. There were like no customers in the store and it was pretty quiet in there so hearing him being a crazy kid & then this woman loudly reprimanding him was very hard to ignore. I looked at bags for a really long time, and no one offered to help. Many of the hanging bags were missing identifying tags, so I was going back and forth trying to match the samples to the shelved bags for sale. Eventually I pick one, buy it and leave. I go home, open it up and it's just not what I had expected. It was huge, and very heavy. Today I brought it back for a return and had no problem. I went back to the sleeping bags to reassess what was available and that same woman who was yelling at the kid the day before, (who was not the employee to process my return) likely didn't realize I was the person who brought in the return and with a very nasty and annoyed tone she said something about how the sleeping bag policy she be like the air mattress policy - which is that they won't let you return it if you opened it. Her energy was terrible two days in a row, just totally drab and on edge. I maybe would have stuck around and kept looking at other sleeping bag options, probably would have bought a new one if someone stopped leaning on a counter talking shit about other employees to ask if I needed assistance, but instead I left. I didn't want to hear her drone on about how annoying everything is, customers/policies/coworkers alike (major projection) The pink haired woman needs training on customer service Big 5 has an opportunity to get some new regulars with the closing of next adventure - which had inherited many regulars from the outdoor store when that closed a few years back. It would be wise to have employees who are passionate about outdoor gear and the experiences customers have with the gear and in their stores, because that's what keeps people shopping. Reliable return policies are how you get customers to try things out and find what works for them. You retain those customers by showing some effort, curiosity and really helping them. That's how you sell products. Guess I'll be going to REI.

4/30/22 @ 10:32am Store 00233…read more Just came back from Big Dirty 5 No customer service sporting goods!! Wow where to start. Well store opened at 9am my husband and I were literally second customers of the day!! First customer was greeted by Jacob "store manager". We walked in and no greeting seemed like he forgot how to speak or was shocked by our high vibration. First thing I noticed is HOW DIRTY THIS PLACE IS!!!!!! Stuff unorganized and on the floor boxes are opened. Trash everywhere I mean everywhere like they had no vacuum cleaner so they said F it. I got some items asked if I can try them on the girl that was working with the manager was also rude didn't ask if we need help I had to go up to both of them while they were chatting away. I asked to try on the items I found. As she opens the door to the fitting room I was literally like WTF!! Fitting room looked like musicians crashed a hotel see posted photos. Mirror was grimey as heck something broken on the ground a piece of wood idk. Litter on the floor. That whole store was just ewwwwww... as a former manager of retail stores I would never have a store like that or let my employees walk around not doing anything they had so much things they could've been doing. There store needs to get checked up on by DM or a RM. They also should be trained on customer service, attentiveness, knowing products. Will not be coming back to THIS location again!!!!

Today I decided to figure out what size/width I needed before my son's baseball game (which he won…read morebtw). So in a nutshell my needs have gone from stabilizing to neutral. Back when I got my last pair I was advised that the stabilizing was the way to go. Possibly because I was approximately 20 lbs heavier? Now I was told that I just needed the neutral shoe. That was good to know. I told Celia that I only had 30 minutes and she was able to fit all her info/advice in. I found one pair that interested me, but I am gonna do a little searching and see if I can find some other options.

I called on probably the busiest day of the year because my gift card wasn't working online. Cody,…read morewho answered the phone, was so friendly and helpful and called me back to process my order and take my gift card over the phone. Cody's customer service was EXCELLENT. I'm so delighted to support PRC with my business every day of the year!

Today was the day i decided to up my cooler game. I was gifted a 20 oz Rambler tumbler a few years…read moreago and while I never would have purchased it myself, it has totally changed my coffee drinking experience. It keeps my Java hot for as long as I need...usually not very long. I went to the Washington Square location because I was checking to see if an online purchase could be picked up in store. Turns out it can't, but that didn't stop me. The store was a playground of tumblers, coolers, and accessories. I officially have a $200 lunchbox now. The dorm room fridge at my work is so small, i decided to buy the 8 can soft cooler as my portable lunchbox/refrigerator. I can put my drinks along with an ice pack or two and my beverages will stay cold without having to jam them in a cramped mini-fridge. I also bought a 32 can rolling cooler for my upcoming pilgrimage to The Gorge to see Dave Matthews Band on Labor Day Weekend. It will allow me to bring all of my drinks and snacks I need to satisfy my munchies while I am there without having to worry about buying ice for $10/bag. After being lucky with a nice ice sharing neighborhood I will be able to pay it forward this year. Finally the service was top notch. Not only did I receive free ice packs with my items. The sales person was nice enough to allow me to split my purchases individually and benefit with ice packs for both of them. I was very considerate...and she was training someone. So she was passing this excellent customer service concept to him as well. Now the price of the "Lunchbox" was $200, and the 32 can rolling cooler was $375. Not a small purchase, but seeing the quality, durability, and usefulness of the items, I had zero problem making these purchases today. Not to mention, the free ice packs I received probably had the value of close to $100+ at least. I am 100% satisfied with my purchases and look forward to repping YETI with

Great selection on hand. The prices are the same at any other Yeti store or online retailer. We…read morewere greeted immediately when we walked in the store by very nice employees. Great addition to the Washington Square mall!

Slightly overpriced for what it is, clothing. I'm docking the star because of that, even though I…read moreknow they have to deal with professional sporting licenses as well as NCAA licensing, and hence somewhat overpriced tee-shirts are born. I came in late on a Wednesday night and received excellent service from a friendly young guy who helped me find what I was looking for. Excellent selection of all sports teams (not just the Oregon schools / OR and WA professional teams) and this includes college teams! Definitely the place to go if you're looking for gear from teams outside the West Coast!

This place is closed. I went yesterday hoping buy a hoodie but it's closed. They moved to another…read morespot in the mall but it looks like it's still being built.

Worst shopping experience ever. Gabe who claims to be the manager was very rude and arrogant,…read morecould care less how customers feel. There was a dirty pillow with hair on it on the checkout desk, among a bunch of other junk. NEVER shop this brand again.

I have been looking for a new coat that's not black and was in the mall for the first time in…read moreforever and saw they had a north face store after not finding a jacket anywhere and didn't find one there either till I saw the boys rack, youth buys and a super cute jacket and can wear a large boys since I'm small and not blessed with long arms or body parts even if chubby and have boobs! For great and super cute and bonus much more affordable value than the adult ones which is super helpful to me financially. Service was friendly at check out.

Good little business. Nice assortment of high quality leather. Friendly and courteous owners.read more

I've been an Athleta customer for several years. I love their clothing mostly to wear to work or to…read morelounge in because they have stylish and functional basics that aren't covered in logos. Their outwear is great, especially the jackets and vests, with the quality to match. I wear my items often and I've had them for years. Athleta always has great sales and if you're a card member you get great incentives and discounts. Their forever fleece line is my current fave for winter, super cozy and functional with pieces you can mix and match. This location at Washington Square has recently been updated, so it's light, bright, clean and fully stocked. Customer service is always friendly and attentive.

I'm giving 2 stars based on my experience today. The more I think about it, the more irritated I…read moreget. I bought pants and a quarter zip top back in November from the Seasoft collection. Expensive, but it was 40% off. Still over $100 for the set but I really liked it. This is leisure wear-not daily work wear-so it's worn occasionally on weekends. I probably wore the pants 4 times and when I took them out of the wash, noticed the back seam was disintegrating and about to fall apart! I knew I'd had them awhile, (4 months) but decided to take them back to the store. Even if they wouldn't take them back, I wanted them to see the poor quality. They easily found my receipt with my phone number. The short story of it is that the manager took them back and gave me a store credit, which she said I HAD to use right then, today only. Ok. However, she seemed to find it necessary to admonish me and acted like I had done something wrong. Her words were "Technically, we should not be returning these" because it was past their 30-day return policy. She also decided to tell me she had the same pants and hers were in great shape atter 3 years. So- is she saying I damaged them or it's my fault? Is she saying I don't know how to properly launder my clothes? The tag said cold wash, tumble dry low, but I hung them to dry because I do that a lot anyway. I have many items from Athleta that are 5 or even 10 years old and still look great. I've spent money in this store for years and have rarely had to return anything. This manager was rude and should have said either that she couldn't honor the return, or be gracious about it. I don't need your lectures or you talking down to me.

Terrible service - no one is bothered to help you and you have to ask for help. Only one staff…read moremember was helpful

Love this store and the people are very nice. They greet you right away if they're not already…read morehelping out other people. Great selection too. I will keep coming back to get more sneaks.