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    The Bistro on the Hill

    3.9 (10 reviews)
    InexpensiveAmerican, Mongolian, Delis

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    The Honey Baked Ham Company

    The Honey Baked Ham Company

    3.6(38 reviews)
    12.4 mi
    $

    I placed an online order for an 8-pound holiday ham and arrived at my scheduled pickup appointment…read moreexpecting to receive exactly what I had purchased. Upon arrival, I was informed that all 8-pound hams had already been sold and that the only option available was a 10-pound ham. It was frustrating to be put in this position, especially since I followed the ordering process correctly. The inventory issue was clearly not my responsibility. However, being on a tight schedule and needing the ham for the holiday, I felt pressured to pay an additional $17 to upgrade to the larger size. This situation could have been handled much better from a customer service standpoint. Offering the 10-pound ham at the originally purchased 8-pound price would have been a reasonable solution and would have avoided unnecessary frustration. Unfortunately, there wasn't time to debate the issue in the moment.

    I always recommend med HBH over Panera to everyone. Their sandwiches and salads were reasonably…read morepriced but now they're been bought out by HBH corporate, I guess?? The staff is friendly but the new management is terrible. I went the other day and what I normally get (1/2 salad 1/2 sandwich) is now $2 more and no longer comes with chips. They also got rid of the ham sandwich special :( The employee told me that now, since they have the rewards app, that's how customers can save money. Won't be going recommending HBH for a quick lunch anymore!

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    The Bistro on the Hill - tradamerican - Updated September 2026

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