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The Broken Spur Steak and Seafood

3.7 (29 reviews)
Open • 4:30 pm - 8:30 PM

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Carrots - no one was eating them. Baby carrots at that. At a "fine dining" restaurant.  Cmon now at least do a maple glaze or something
Angela R.

First off, it takes a lot for me to do a negative review. That is not my style. But here it goes: Save yourself. This place is horrific. We ordered a $100 bottle of dry red wine and it was served in small white wine glasses with a broken cork and a black napkin wrapped around the label of the bottle that was already open when she brought it to the table. When we asked if baby carrots were the vegetable and we joked about how many people have been throwing them away (because we had sat at the bar waiting for a table and heard others complaining about the baby carrots) and said we don't like baby carrots , no substitute was offered Then the waitress forgot our salads. Worst filet my husband has ever had. No flavor at all. His filet and my prime rib were at room temperature at best. (We did not report this. At this point we knew we were somewhere that no one cared!) . When we ordered our meal, there were several potatoes offered to us, one of them sweet potatoe fried, so we went with that and then we were upcharged for it with without being told so. We were not offered dessert, although a good time to offer it was when I kindly asked that our bill reflect the fact that we didn't receive our salads. Server came back and told us there was nothing she could do about it, that the salad was part of the price of the meal. That would've been a great time to offer us a free dessert or a discounted dessert but dessert was never offered. We very rarely write bad reviews and we tip very well normally 30-50%. Our bill was $218.18. For decent service we would leave $50! Not tonight. It pained me but I only that $20. This was a sh$t show! Oh we also sat there with our empty plates until we left. No one bussed our table. The assistant manager didn't ever offer to bus our table as we complained about it. We watched our server bus another table nearby, an 8 top. We also got to sit and listen to another table complain about the service. We ended up talking to the assistant manager before we left because I wanted to give them an opportunity to make this right. She offered a gift card for us to return there. We explained that we live six hours away and that we would not be returning. She offered nothing else. When asked what she would've done differently to make sure we had a better experience she really couldn't come up with anything other than she was going to be talking with her servers because she had some new servers. She did say that if someone was rude to her she wouldn't come back to bus the table although I assured her that I was not rude to the server at all. The assistant manager didn't even bus our table when told that was something that had bothered us. Seriously this place is a joke! If they consider themselves to be a steak and seafood restaurant or some sort of fine dining, they need to go back to pub & grill and hope for the best. Oh, on a positive note the shrimp appetizer was delicious!

Black and blue ribeye, baked potato and veg
Mark H.

Dude. Massive cheese curds ap. French onion soup. Killer ribeye, walleye was massive and cooked to perfection. This is easily the best dining experience in this area. Really reasonable prices too. Fantastic.

Sirloin, Ribeye Oscar
Amanda J.

My family has been here 5x and it blows us away each time. The food - phenomenal. Venue - pristine. Staff - supreme; superior to all others. We recommend Broken Spur to all who don't even ask for recommendations. The food is 100x better than it looks. The chef, waitstaff go out of their way, the extra 20 miles, to make sure you have a great experience. If you want food so good, all you can do is moan and not even speak, and service so good you leave with a smile on your face - THIS IS THE PLACE. To add, with a son who is very sensory sensitive - this place is amazing. The lighting is perfectly dimmed, no ballasts (no light hum), tables are perfectly spaced so you don't feel crowded, it's never too loud and you never feel like you're being too loud. The staff is kind and patient. Chef Tony is SUPER accommodating and you don't feel guilty for asking/requesting. This place is for sure Special Needs friendly!

14oz ribeye with hash browns and fire-roasted corn

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4 years ago

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2 years ago

Great atmosphere! The food is amazing ! Steaks, seafood , ribs and specials! The service is friendly and efficient!

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2 years ago

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4 years ago

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5 years ago

Service was great, food was average, however very overpriced. The cheese herring plater was fantastic!

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6 years ago

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