We've been using this pest control company since we moved into our home in August 2025, and I…read morehonestly can't say enough good things about them. They've always been reliable, professional, and incredibly responsive. If I text with a question, they text back. There was one time I was accidentally charged, and they refunded it immediately without any hassle. The owner has always been kind and easy to work with, and every technician we've had has been respectful and professional. One thing that really stood out to me recently was when we got a new puppy. A technician accidentally left our gate open, but instead of ignoring it, he personally texted me to apologize and took full responsibility. That kind of accountability says a lot about the people they hire and the culture they've built. As for the actual pest control--they do a great job. We rarely see spiders or bugs throughout the year. When summer rolls around and the ants start showing up, they come out and handle it quickly. If the ants get especially bad, they'll even come back for an extra service. Honestly, our biggest ant problem comes from neighboring properties, so that's not something any company can completely control, but they do everything they can to keep it under control. I get pest control companies knocking on my door all the time trying to earn my business, and I never even consider switching. Good customer service is hard to find these days, and this team consistently delivers it. Highly recommend.

Caleb was great. He coordinated my treatment with 4 other neighbors so our whole unit could be…read moresprayed for ANTS!! He gave us an amazing price, which we all appreciated as seniors.He was so polite, friendly and and professional. I would highly recommend Caleb. It's only been one day, so not sure if the ants are really gone, but he said he will come out again if we see any ants after one week. Guarantee is good for 30 days. Thanks Caleb and God bless your day.

I had to sit on my thoughts from my inspection yesterday before writing this because I wanted take…read moreas much emotion out of this as possible. We live by the Fullerton water stations and they sit right behind our home. Any every time they work in the that field the rodents run, this last start of construction lasted a few weeks. So we now have rodents in our home- We have been in this home for over 25 years and only 3 times had an issue with rodents, years apart mind you. This is the first in just over 10 years we have had an issue. I had tried on my own to catch them but finally gave up and called for help. I have NEVER ever been told to cut all the trees down and have nothing near the home at a minimum distance of 16 feet. I have NEVER been told to get rid of all our animals. I have NEVER been told to get rid of our cars- classic cars by the way that are probably worth more than this guy makes in a year. I have NEVER EVER been called Hoarder or even remotely compared to one. Seeing that he upset me, he was quoted to saying, "I don't mean to upset you but I want to be honest and anyone who tells you they can help will just be taking your money." As he proceeded to walk through the house, I explained that the only proof of activity was in our bedroom, the closet and mostly likely the attic. He looked around the house, literally huffing looking at the walls- he pulled the attic ladder down said ya, I see rat poop, I'm not even going to go up there- closed it checked some stuff in the kitchen and bathroom. Then again made a point to say, Ya i can't even get to the walls to see if they have come through the drywall there is so much stuff. I replied telling him that I had already moved everything along the main walls of the room and there was no holes in the wall or the floor. He went outside, looked around said he wasn't going under the house because a brach of a bogadega plant was by the entry and "it would tear him up." I was more than willing to cut the branch but saw no reason to do so when he said he wasn't going under. During the time he was at my home, it was clear to me that he didn't want to be there, nor had any intention of helping or offering a solution other than saying, "well we might be able to do some traps but it's probably going to cost you a $1,000 dollars and around $375 a month for us to keep coming out to remove them and that could be a lot for you. AND we won't warranty it because of all your stuff. The final straw was him telling me, "you're gonna have to live with them. He has no knowledge of our financial situation and what we can and can't afford it wasn't his place to assume. If you need support with rodents, call a place that specializes in them- it would have just been better had he come by and kept driving. As one final side note- he was more than 30 minutes early for the appointment and failed to call me, so when he arrived I had to cut a work meeting. I will be posting this review everywhere I can because your treatment of me was beyond degrading.

I chose Southwood Pest Control to fumigate my mom's house for termites as well as repair fascia…read moreabove the garage that had termite damage. Dirk Reynolds was the inspector and project manager. He was very knowledgable and the inspection report was very detailed. He was able to resolve 2 issues that came up very quickly. He made sure everything was completed in a timely manner at a reasonable cost. I would highly recommend asking for Dirk if you need an inspection, repair and or fumigation.

Kudos to Jim Hines & Taree Hiraga of Enviro-Care! I've been using them for over a year, recommended…read moreby my brother who has used them for much longer. Taree is always friendly and knowledgable, and handles my requests quickly. Jim is the tech who is also friendly and knowledgable. I've learned quite a bit from talking to him and he's always on time. I have monthly service for rats and roaches, and have never had a problem with rats or mice. Roaches took a while because it was a bad infestation of a vacant unit in a 5-condo structure with a common attic space, plus the whole complex is bad as it's not uncommon to see roaches outside. It's nice to have them under control. I highly recommend Enviro-Care, great service and reasonably priced for my peace of mind.

Our family highly recommends using Enviro-Care Pest when needing to fumigate your home!! Their…read morecompany is extremely professional, thorough and preparing you for the process, and the quality of their work can't be beat by any other company!!! I was so stressed about having our home fumigated leading up to hiring Environment-Care Pest Control. They walked me through the process step-by-step. Any questions I needed answered. They were there to answer. It was a wonderful experience for something that is usually so stressful. There was no stress involved when said and done. Thank you to Enviro-Care Pest and their entire team!! Sincerely Steve & Amanda Brookhyser

Villa Hills Pest was incredibly responsive and did an excellent job resolving our ant problem. I…read morecontacted them in the morning, and Jeremy came out that same afternoon to identify the source of the issue and take care of it. He was professional, knowledgeable, and efficient throughout the process. If you're looking for a reliable local pest control company, I highly recommend Villa Hills Pest!

I recently had a rodent issue and Jeremy went above and beyond in getting it resolved. Friendly…read moreservice, great pricing, and so much knowledge he shared about rats. He was able to start taking care of the issue long before our HOA finally got the ball rolling on their end. He was great at adjusting his plan until we were finally able to sleep through the night without hearing anything in our walls. 10/10, would definitely recommend!

I requested a consultation for a rodent issue, scheduling an appointment for a 3:30-5:30 window. I…read moretexted my information as requested during the phone call, never hearing back whether the appointment was set. I came home from work early to make the 3:30-5:30 appointment. Absolute no-show, nor any calls/texts regarding the reason. I tried calling and texting without any response. Edit: Acclaimed says they sent cancellation messages but I have no missed calls, texts, or emails. If I somehow missed them, I am happy to remove this review. I also called and texted more than once the day of the appointment and received no response. Only when I posted a critical review on Yelp did I receive communication.

I've been meaning to write this... great service from…read moreDaniel. Very informative- he gave us options even when my dad wanted to try it on his own. In the end, Daniel was able to catch and kill ratatouille. Good riddance. If I'm in need again in this area, I will contact him!

I highly recommend Bully Pest Control! Their services are outstanding, effective, and professional…read more Joaquin is extremely knowledgeable and takes the time to explain the treatment process and answer any questions. His customer service is excellent--he is friendly, reliable, and genuinely cares about providing the best results for his customers. I also want to recognize Teresa, who was very friendly and helpful when I called to inquire about their services. She made the process easy, answered my questions, and provided excellent customer service from the very first phone call. If you're looking for a pest control company that delivers great service and effective solutions, Bully Pest Control is the one to call. Thank you, Joaquin and Teresa, for your exceptional work!

Joaquin was great to work with. He worked really hard to identify the issues, took time to answer…read moreall my questions, and went out of his way to share other things I need to be thinking about. I'd happily recommend him to anyone!

We've been a customer of Herstine's since 2014 when we had our 1st home. We moved 20 miles away and…read morewe brought them with us. We've referred them to anyone that we talk to who is having any issues because we're so happy with the results. We have kids and pets so what they use is safe. We had ant problems when we moved into our two houses and since those move-in days we've never had an ant problem again. We've had random things come up like wasp nests and they're responsive and quick at helping us out. I can't believe it's taken me 11 years to leave them a review. Thanks, Brian and Katherine for being so amazing!

I can't believe I haven't reviewed Herstine's yet! I LOVE Brian and Katherine!! They have serviced…read moreour last two homes and have been with us for at least 8 years now. Their company is old-school, service-first based. They have bent over backwards to help be sure our home is critter free!

Every few years we have our home treated for termites, and I was honestly surprised by how much…read moreprices have gone up since the last time. After getting several quotes, I found this company through the Nextdoor app, and I'm so glad I did. I first reached out around 11:00 p.m., not expecting a response until the next day, but Matthew replied that same night. He was able to schedule me quickly, and I only had to wait a couple of days for the treatment. Matthew was absolutely wonderful to work with. He was incredibly knowledgeable, thorough, and took his time to explain everything to me before getting started. He never made me feel rushed, answered all of my questions, and was genuinely kind throughout the entire process. You can tell he takes pride in doing quality work. One thing I especially appreciated was that he wore protective booties over his shoes while inside the house. It's always a thoughtful touch, and as a bunny owner, it gave me extra peace of mind knowing he was helping keep things clean. On top of providing outstanding service, this company was hands down the best price I found. I also love supporting smaller local businesses that truly care about their customers, and this experience reminded me why. I ended up signing up for the yearly plan because I felt so confident in the service I received. If you're looking for someone who is honest, responsive, professional, and does a thorough job, I highly recommend Matthew. It was an excellent experience from beginning to end, and I wouldn't hesitate to use this company again.

I found FamilyGuard through ChatGPT actually, and I added key words - Friendly, Reliable,…read moreAffordable, Community. And I'm relieved to say that is everything Matt has shown. We texted about my cockroach infestation problem and he informed me about the type of roaches I have and how he will execute his plan. Gave me a price and what to expect as well as how to prep my space. He's very communicative, punctual, and respects my home. He's super communicative as well. Whatever questions or concerns I had was answered. My cockroach problem became less stressful and more manageable after Matt's treatments. I would definitely recommend his business! Thank you again Matt!