First, we I live near this casino. I have been to the "Cafe" about 10-15 times over the last few years. I am 1000% gluten intolerant (and that is NO ONES FAULT...let me say that now. I have an inability to eat very salty foods as well, due to health issues...so I needed a gluten free food that's not eggs, bacon, etc.).
But in the 3-4 years that the cafe has been open, they have never sold ANYTHING without wheat flour. Why not buy ONE loaf of (Canyon) gluten free bread or bagels? PEOPLE WILL ORDER IT. The only other options are their oatmeal, which they only serve for breakfast (from 7am - 11:00am- during the casinos food rush. Haha). (We went to iHop, instead, and they have a plethora of gluten free options, including pancakes!!!)
There are no windows or clocks in the casino. Why not serve breakfast, lunch, and dinner all day? The second and only option that is gluten free is their "bowl of fruit," which is almost always musk melon only (hard and bland...not ripe yet)...and maybe a grape or two if it's a special occasion.
So, we tried AGAIN today to get something with no gluten in it (wheat or trigo). There wasn't anything, but I'd just finished ordering a water and a coffee while we figured out what I might be able to eat. When the waitress came back we told her what we were trying to order. She was like, "sorry about your luck. I can just ring you up for your coffee, and you can go somewhere else." I hadn't even taken a single sip of the coffee.
So, we took the coffee and the ticket to checkout, and I kindly told the woman checking us out that I hadn't had any of the coffee; I hadn't taken a single sip, (they could give it to the next customer, lol, since they are so cheap that they needed to charge us for a coffee I hadn't touched, bc they are inconsiderate and noninclusive to those with very common food allergies). I was going to refuse to pay for the coffee regardless, bc we followed our "waitress" to the checkout counter as she "debriefed" the staff about the situation (the "coffee" they believed we owed them money for, and their lack of menu options). THEY STILL TRIED TO CHARGE US FOR THE COFFEE ANYWAY. SMH. CONSIDER THE OVERALL SOURCEs At HARRAH'S.
ANOTHER MAJOR ISSUE AT HARRAHS:
Everything is the casino, food wise, closes at 8pm on weekdays, and weekends are like 9pm. Starbucks and the bars will be your only options after 9pm. The casino looks "nice," but it is VERY SUBPAR. The hotel rooms are often only halfway clean. The bathroom still had nasty stuff on the counter that came up when I wiped it up. The table in the bedroom portion had nasty sticky stuff on it also.
Robeks, which is closing for good, soon, is the ONLY place in the casino that sells gluten free options, and THEY ARE SHUTTING DOWN FOR GOOD. THATS WHY THEY ARE ALLWWAAYYSS OUT OF IMPORTANT FOOD ITEMS, SUCH AS "AÇAÍ." (What their brand revolves around). They often run out of strawberries, blueberries, and/or yogurt and peanut butter, leaving staff with no way to do their jobs.
In general, if you want to go hang out in Harrah's, go for it. But if you are hungry, or want something to drink other than liquor, maybe consider eating dinner elsewhere first. You may think Hell's Kitchen is great... And you may think you want to go there... But four of us went, and I didn't order a meal, so for three meals and a few drinks, set us back $550.00! Trust me when I tell you there is nothing at Harrah's that will be worth your time or money. read more