Everything is excellent!!!! Love all the dishes but a few of my favorites is sadly discontinue. But many great new items to try. I love the Asian cucumber salad read more

The Cheesecake Factory is always regular favorite to celebrate events and milestones. With the wide variety of food options the large menu provides everyone with something they could enjoy. We ordered various dishes each time the individual choice. Pasta, sandwiches, as well as a few classics. We also enjoyed 3 different cheesecakes. The dining experience took much longer than we expected 2.5hrs and the overall service was very slow and disappointing. Our server was very friendly. read more

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Came for dinner the Saturday after the winter storm. It was packed, which was expected with everyone wanting to get out after being inside for a week. It was great to see people enjoying themselves with great food and conversation again Our food was amazing! Our server, Jadon was exceptional. read more

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Everything I eat here is always bomb! You can't go wrong with Cheesecake Factory. I advise for you to always make reservations on their website, days ahead. On the same day, make the reservation 3 hours ahead. The wait is always crazy. read more

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Customer Service was a little lacking. Never did we get checked on to even refill our drinks. Food was good to great. Appetizers macaroni balls were absolutely delicious. Shrimp was delicious. The white pasta was incredible. My caesar salad was just okay... to much vinegar or lemon. My chicken spaghetti meal was good but only for the moment as once I finished and took it home, I had no desire to eat again. Was a decent experience. Atmosphere was so amazing. We were placed by the window and it was a great relaxing view. read more

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The Cheesecake Factory just didn't hit like how it use to for me this last time around, especially like how it did when I was back home In California in high school in the early 2000's. Going to the Cheesecake Factory back then was a huge thing, and meant you were boss lol versus these days it can be compared to chili's or Applebees, and I'm referring to the whole experience ( the food quality, the service, atmosphere, etc). Not that that's a bad thing, but simply just not the experience that I was use to. We came here to have a small birthday dinner celebration . Per usual, this location was packed with plenty of people waiting to dine in and those whom had already been dining and I truly love that for this establishment. The wait time was decent too, we were told 45 mins to an hour but we were seated fairly quickly, We were thankful for that of course. For our party of 3 we were sat in the back of the establishment at a large rounded booth, we also appreciated that as well. It felt very VIP- ish lol . Our server was kind and friendly, and got our order out to us quickly with no problems at all. The food was good, decent size portions, and reasonable prices. For my appetizer I got the cheese burger spring rolls, they were good . As my entree I got the Herb Crusted Filet Of Salmon with light Lemon Sauce, Asparagus, Mashed Potatoes and a side of sautéed spinach. Which was also good. One of my girls got the Bacon Bacon cheese burger and fries while the other got the Fettuccini Alfredo With Shrimp, both were pleased with their meals and had no complaints. They both each chose a cheesecake (celebration cheesecake and a strawberry cheesecake) to go which they demolished them in the car on the way home, the cheesecakes here never disappoint . Overall, we had a good experience and are very likely to return. read more

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Still one of my favorite places to go to since I was a kid. We got the tamales, cheesecake and a mudslide, which wasn't on the menu, but the bartender was kind enough to make me one. read more

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I went to Cheesecake Factory for lunch. Overall had a decent experience. We had the avocado egg rolls as an appetizer, not the best choice, would definitely recommend something different. For our entree I had the Louisiana Chicken pasta which was a little greasy. Good flavor overall. Service was great, we had Jacobe as our server. Portions at Cheesecake Factory are MASSIVE , considering we ordered off the lunch menu and unfortunately did not have room for dessert... read more

The Cheesecake Factory - Louisiana Chicken pasta - American Near Me - Arlington, Texas

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I had a really frustrating experience here. While we were dining, our server told us that we could redeem our free cheesecake by going to the counter after dinner. When we finished and went up front, we were then told it actually needed to be ordered with our meal. We explained to the manager, Tim, that we had followed our server's instructions and were just doing what we were told. Instead of trying to resolve the situation, his response was very condescending. He insisted we were in the wrong and even said he didn't understand how we could have made that mistake, which was honestly frustrating considering the confusion came from their staff. To make matters worse, he still made us pay for the cheesecake that was supposed to be complimentary. The whole interaction felt dismissive and rude, and it left a bad impression. Better communication between staff and more respectful customer service would go a long way. read more

We ordered for pick up. Everything was packed when I got there with 2 half-loaves of the French bread & 2 half-loaves of the brown bread & butter. Only got 3 sets of utensils for 8 dishes. The portions were decent, probably enough to split for typical appetite. Our favorite was the chicken Bellagio, the fish was tasty, juicy inside with crispy outside, the pasta was flavorful. The fish branzino had the least flavor, almost like no seasoning. I read the reviews about the Louisiana pasta & Cajun salmon not having enough flavor, so we requested spicy in our order. They were ok, but not as spicy or flavorful as typical Cajun/Louisiana food. The shrimp & salmon were cooked just right & juicy, but the jambalaya pasta was bland. We enjoyed the chunkier mashed potatoes, not watery. The Tex Mex egg rolls were always one of our favorites, flavorful, with juicy flavorful chicken chunks & crispy wrappers. Served with guacamole & pico de gallo. The interior is classy with glamorous feel. I'm torn with the stars. This place many varieties of food, you'd find something for everyone but pricey! There's hardly dish under $24. read more

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i dont make it to this location often because of the wait time and lack of parking, the food and the menu were good though a bit pricey. or wait was 30 minutes and then we were seated in the bar area which was very noisy and difficult to hear. Our server was great just a bit of a challenge to communicate of all the noise. I wish the greeter would have asked us. we probably needed the old folks section. read more

Ordered food to go and mid way through eating a salad, I found vegetable waste and trimmings, including rotten lettuce leaves, stems from the top of a tomato. Spoke with Darcy the manager here, regarding the issue who proceeded to make the situation worse in how she handled the situation. The fact that their kitchen serves vegetable scraps as food and managers knowingly further inconvenience customers is crazy. Find another place to eat. Tons of better sit down dining options you can see from the parking lot! read more

The Cheesecake Factory - Large stem from lettuce, tomato stem and rotten lettuce found in Cheesecake Factory salad - American Near Me - Arlington, Texas

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The service was great. Food wasn't as seasoned this day but everything went well. The server was attentive and the manager checked on us. read more

The Cheesecake Factory - Fish tacos - American Near Me - Arlington, Texas

The food was good and hot. Tried the tex mex eggsroll,delicious. Service was good for the most part. The ambiance was nice wasn't too crowded. read more

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Haven't been here in awhile! I ordered the spicy chicken sandwich which was pretty good! The fries came out cold and old however they exchanged them which took awhile! My son wanted to order the Chicken parm pizza which they said they were out of but they still had chicken parm so that's weird! Our waitress was pretty good the atmosphere was nice but here is the worst part I ordered Strawberry shortcake which came out with 3 stone cold hard as a rock biscuits and a little dab of strawberries and some ice cream! Literally the worst dessert I've ever had! I'd stick to cheesecake if I were you! Good Eating everyone! read more

I'm not sure what's up with all the bad reviews for the Cheescake factory but I like it. I really like that they are consistent with their food. You order what you've been ordering and it tastes like it's supposed to taste. The food quality is still the same while some of these other chains have started purchasing the same type of food, but the quality is not as good as it was previously. I don't find that to be with Cheescake factory. I don't find that they have taken shortcuts to use alternative ingredients that have sacrificed their taste or quality. So that's one thing I like about Cheescake factory. I know it is rather expensive but again they are delivering a standard high-quality food that is consistent. Some of the chains around where this is located I've gotten food from and it's just gone down like they don't provide as much food. It's not the same quality ingredients and I cannot say that about Cheescake factory. So this time I ordered salmon with Cajun sauce that comes with mashed potatoes and corn. It was quite delicious. My salmon was cooked blackened as it should be cooked. It was flaky and soft and had a very good taste to it very fresh. The potatoes were good and the corn. I am a corn and potato connoisseur. So I really loved this dish and it was a departure from what I normally order which is the factory meatloaf, which also comes with corn and potatoes as well. I do really like the locations of the Cheescake factory that offered the barbecue salmon with the corn succotash and the mashed potatoes so this particular dish which appears to be new was very similar to that dish. It was well executed even in a DoorDash delivery and I received both the sourdough bread and the brown bread which is very good. I also ordered Tex-Mex egg rolls which were like they normally are and they had a great taste. My son had the kids chicken tenders and he really liked both those plus the fries. So no complaints here. I have ordered several times from this location and I find it to be good and much better than surrounding chains nowadays. I will definitely continue to patronize this location as well as other Cheescake factory locations around the world. read more

Service was so slow. They were out of so many things as well. We waited forever for our food after ordering, then it came out in pieces and not all at once. And, one of my family members got their food towards the end of our visit, once the rest of us were almost done eating. We decided not to stay for cheesecakes because everything was moving so slow. read more

Good service and good food. Love their chopped salad and avocado lettuce wraps. The cauliflower bowl is yummy, too.

Out of half the menu for the hundredth time. 'Hot' chocolate came out cold. Food tasted like trash and service was slow and not good.

Been a very long time since I went to Cheesecake Factory really no reason. We got a gift card so we went for lunch during the week. Not busy at all but food and service was very good. The restaurant is big and very nice inside. I got the small plate meal which is still very large but cheaper. I had Louisiana Chicken Pasta. Very good great chicken and flavor. You get bread and butter before the meal. The bread was very good as well. We took half our meals home to save room for cheesecake. You have a lot of choices for cheesecake. I finally pick one I do not think any of them are bad. I made a good choice but I was very full afterwards. I ate the whole thing. I will be back sooner next time. read more

All the cheesecake delicious and the chocolate bread & butter ufffff the mojito is other level!

Chicken Bellagio is new favorite. Surprisingly don't give military discount. White chocolate raspberry is best cheesecake. Chocolate mousse is good too. read more

I like the Cheesecake Factory at Parks Mall. We always get good service and my mom loves family time there. Our waitress was really great, very attentive, gave really good service and recommendations. There was a small 10 minute wait, and worth it because we live for the gumbo, chicken carbonara and of course - cheesecake! Pretty decent crowd, not overly busy and spacious. The bread was warm & soft and you have to try the cucumber lemonade! I can drink it by the gallons! The Bellinis were great - we only needed one & it hit the spot! We had the calamari as an appetizer and it was very good. My sister had the Cajun jerk chicken & shrimp (I think it's the bang bang) and we ordered the key lime cheesecake and pineapple upside down cheesecake to go which are always splendid! read more

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Ok here me out! I know five stars might seem like a stretch for Cheesecake Factory, but it was the employees who made the experience more than the food ever will. April and Gina, especially Gina made it such a memorable experience. I would have picked many other places to go but we were close and hungry. The food even tasted better because of the service we received from Gina. She was personable, friendly, funny, attentive, and she should really be managing the location. April made sure our drinks were to our liking which made it even that much better. I'll go back if Gina is working and if you go, you should really request to sit in her section. You won't be disappointed. read more

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Dropped in Sunday after shopping, long wait but we were able to snag a seat in the bar area. Everyone enjoyed their food and the portions are quite generous leftovers were taken home. I unfortunately left my debit card and made it home by the time I received a call it was found. Returned the next day to pick up lost card and had a seat at the bar since I made it during their HH. HH has great food and drink deals! Beet & Avocado Salad 5/5 will order every time I come. I tried it simply because it sounded different and it indeed was, but in a good way. If you're an arugula fan I suggest you try it. Calamari- 2/5 wouldn't order again. The batter didn't stick to the calamari. Cheesecake not pictured - Lemon Meringue 3/5. Wouldn't order it again but I did finish it. The top (meringue was very hard and crunchier than I'd prefer). The cheese cake half was great. Good cheesecake. Just need to give another flavor a try! Bistro shrimp pasta 5/5. So good! Both times service has been attentive and nice. Recommend trying, they have everything on their menu, if dining as a group everyone should be able to find something. If shopping send someone over to get a table. Their wait times can be quite long. Or if you see a high top in the bar area, grab it! read more

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The whole experience was drawn out. We haven't been in years but we couldn't make a reservation for a party of 11. When I called, they could've make a reservation over the phone and couldn't tell us wait time without speaking to a manager. Then, upon arrival said our party could sit at two tables near each other. That didn't happen. We waited 25 minutes for drinks and over an hour for food. Our food came out in two stages. 2/5 received their food first then ten minutes later, the rest received theirs. We thought we would be better off getting cheesecake to go and after twenty minutes, we finally spoke up after standing at the counter. For a $100+ meal, I'd expect it to be run like a factory. It was extremely slow. read more

Service has been horrible from the beginning we got here they cannot accommodate a group of 8 Manager was very rude, not accommodating read more

Horrible! I am a small business owner & if I treated my clients like this place treats patrons, I would be out of business! When it first opened, the service was great. I tried to go a week ago & was told it would be an hour wait. I left and so did the lady in a white Mercedes & her rather large family. This is a large place! Why such a long wait? Yesterday I went to get 1 slice of cheesecake at the bakery. I paid $10.77. A lot I thought, but the slices in the glass case were rather large as were the 2 customers in front of me. I get halfway home & my slice is about the width of my finger. I call them to request a refund, & am placed on hold for 20 minutes only to be told that the mgr will call me back. They never did. I call again this morning & after being put on hold for 51 minutes, a mgr comes to the phone. I tell him my story, mainly the terrible customer service at this point & he asks for the # on my receipt, requests my email and tells me he will send me a gift card. Almost 12 hours later, nothing. If I get nothing by tomorrow, my husband will be going in there to talk to mgmnt. Please when there are SO many restaurants to choose from, go where you are treated with respect & at a place that values you! read more

food was terrible, chicken romano with white sauce felt dry, chicken had no flavor to it. steak frites was dry, medium well felt like well done. tables were tiny, we had to watch that our dishes wouldnt fall off the side of the table. only good thing was the service. dont recommend at all, expectations have dropped. read more

This rating is only for the cheesecakes as that's all I ever get from there. They have a huge selection, which makes sense as they're named for this dessert. I recently tried the pineapple upside down cheesecake and it was amazing. White chocolate raspberry is also a really good one. The slices are slightly pricey but it's worth it when you're craving quality cheesecake. read more

We had dinner at the cheesecake factory, and we took our leftovers home. The next day we were eating the shepherd's pie and found a large metal rivet. We called the restaurant and spoke to the manager. He asked us what our last four of our CC was and he said he was going to give us credit. He told us he will call when it was done. Crickets!! read more

Everything we ordered was wonderful! Chicken piccata was perfection! And my husband loved the spice in his dish. Well portioned servings. Our server was polite and attentive! Love the ambiance of the restaurant. read more

The Cheesecake Factory - Cajun Jambalaya Pasta - American Near Me - Arlington, Texas

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Great location at the Parks Mall food was fresh and hot and the quantities of food was very large. I would say this place is a little more than the average restaurant but so worth it. The staff were friendly and fast also. This place offers indoor and outdoor seating read more

The Cheesecake Factory - Orange Chicken - American Near Me - Arlington, Texas

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I have not been there in a long time. The last time I was there the food was good but I thought the price was little high. I did enjoy the cheesecake. read more

The customer service here was amazing! Our server Heaven was on top of it with all her guests. The food was hot and delicious. We felt very welcomed and taken care of. This place deserves more stars! We will be returning to this location. read more

What happened to the cheesecake? Salty,definitely scaled back on the ingredients. $13 down the drain.

Food was fine but it took 45 minutes before we even received our drinks. I asked for a particular brand of alcohol. 10 minutes later the waitress came back saying they didn't carry that liquor. I went to the bar to see what they did have. Another 15 minutes later and I told the waitress what I wanted. Another 10 minutes and the manager (?) brings the BOTTLE to the table and asked if I had requested a different brand other than the second one (in her hand) I asked for. Yes, I did. The manager said they actually did have my first request. That was very weird. 1. Why bring the bottle of my second request to the table. 2. Why not just give me the drink using the second brand which was more expensive? Restaurant was freezing and I wore long pants! I asked the hostess to lower the music since it was competing with people trying to converse. Didn't happen. Two different large groups of people were seated (one after the other) near us and were so loud in their celebrating, my guest and I could not hear each other across the table. It wasn't just the size of the groups, they screamed Happy Birthday and and "sang" several choruses! I was also surprised to see that the restaurant allowed people to bring OUTSIDE deserts (Bundt cake) to be served. Isn't that like people bringing their own liquor into a restaurant that SELLS liquor? This was the worst restaurant experience I have ever had. I will not return. read more

Me and my friend came here to eat and we sat down at our table. It then took about 10-15 mins for the waiter to even come take our drink order/ appetizers. We ordered fried calamari and waited for 40 mins before they decided to tell us there was no calamari. In addition to that, our original waiter didn't even have the decency to tell us herself she had to go out of her way to get another server to tell us they didn't have calamari and when she saw him talking to us she just said did you tell them. And walked away to the table across. She was clearly behind but she had enough time to look for another server for us making us wait even longer. We never even got the complementary bread and butter which that waiter kept saying she was going to get. Terrible communication and very unprofessional. read more

I haven't had the opportunity to return to Cheesecake Factory. Today I did! And I'm so glad I did! The service was fantastic. Shout out to Delario for the great experience! The vibe was pretty chill, the decor is a crazy mixture of styles. You're in Texas what would anyone expect right? I ordered the Tuscan chicken. Definitely would recommend to anyone to try it. 10 out of 10 for me. The beet and avocado salad was also delightful and fresh! read more

Celebrating my birthday here with my mom turned out to be a delightful experience! Although the place was busy when we arrived, we grab a to-go order. the service was attentive and friendly. What caught my eye were the food being served around us they looked delicious. I'm definitely! I do plan on coming back and sit-down to eat with me and my mom. read more

The Cheesecake Factory - Strawberry cheesecake - American Near Me - Arlington, Texas