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    The Cheesecake Factory

    3.4 (2.3k reviews)
    ModerateDesserts, American
    Open 10:00 am - 11:00 pm

    Order The Cheesecake Factory Takeout or Delivery

    The Cheesecake Factory Photos

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    THE CHEESECAKE FACTORY ATMOSPHERE

    What's the vibe?
    Moderate noise
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    Casual

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    Nette B.

    Cheesecake Factory all over the United States have always been good. In this case, I was in Hawaii and decided to eat here after shopping at the mall. Service was good and I enjoyed my dishes of course with a glass of wine. The bang bang shrimp is always a hit. Stop by and give them a try.

    Cheryl G.

    Came for a special birthday celebration..... My daughter checked our family in... keep in mind the restaurant opened at 10am on a Saturday... She was told the wait was about 30 to 40 minutes. Of course we waited and understood the wait time being that it was the weekend. Not so good... She was then told they are waiting for servers. Hmmm Standing there hearing their hostess say that to the other customers made believe Cheesecake Factory turned away business. I witnessed families with children that left the restaurant and most likely found other places to dine. The good... Our waitress was efficient with our service. She checked in on our table, making sure our drinks were filled and food was good. Not so good... My sister ordered the Lemon garlic shrimp pasta. She noticed the shrimp didn't taste right. We mentioned it to our waitress, she knew exactly what we were talking about. The good.. The waitress asked if she wanted her meal replaced with another dish. Our waitress had gladly taken it and replaced my sister's meal with the shrimp scampi. That my sister requested. The good... Our family enjoyed our lunch, portions are generous we were all to stuffed. We ordered our cheesecakes to go. I ordered the lemon raspberry cheesecake cake. Which highly recommend. Check out Cheesecake Factory Upcoming offer- July 30th is National Cheesecake Day! Dine in only-Half off any slice.

    Thai Lettuce Wraps with Chicken
    Madeline R.

    At Ka Makana mall Kapolei. Directions show you it's in the courtyard but it's actually right off the road on the outskirts of main parking. Made morning reservations. Small line, no crowd. First time here so husband wanted to try a lot. If you plan to do that then ask for a double table. [[HIGHLIGHT]]Tables for couples are small for normal two plate dates.[[ENDHIGHLIGHT]] We tried: Thai chicken wraps - good Farfalle pasta - good Old fashioned burger - not a lot of flavor Egg roll sampler - avocado just ok, cheeseburger was plain, texmex egg roll - very good, chicken taquito egg roll - very good Meatloaf - corn was really good, mashed potatoes were good, but the meatloaf was greasy Fried Mac and cheese balls were good but prob wouldn't get again. I am lactose intolerant but wanted to try the cheesecake. We took four slices home. Peach perfect - very good, fresh strawberry - very good (husband fav), I think Godiva chocolate - very good (my 2nd fav), and a Hershey chocolate - very good (my fav). Took days for us to eat because they are big slices and rich. They package everything nicely for you to take home. Wait staff were super friendly as well. We will be back to try more of this very extensive menu.

    Jasmine G.

    I don't think I've ever received phone service as good as this. From start to finish, Faith was incredibly hospitable. I originally wanted to dine in somewhere, but there wasn't really anything open nearby that could serve me. So, I decided to order takeout from The Cheesecake Factory. They were closing in just 19 minutes, and I wanted to celebrate tonight, so I ended up ordering quite a bit. I wasn't sure what I wanted, so I asked for recommendations, and Faith gave me several great suggestions. I was hoping to get the Fried Mac & Cheese Bites, but they weren't available tonight. A lot of the items I chose were actually inspired by photos I saw on Yelp, and now I'm even more excited to dig into everything. One thing that really stood out to me was that Faith even offered curbside pickup. I loved that it was an option and appreciated that she proactively mentioned it. It's little touches like that that make the experience feel thoughtful and guest-focused. I'll be sure to update everyone on the flavors in a future review. For now, this review is solely about the ordering experience and how delightful Faith was. Kudos to The Cheesecake Factory and the team, you got it right when training Faith. Exceptional hospitality like hers deserves recognition!

    Santa Fe Salad
    Jackie W.

    Cheesecake factory is always good. The carbonara is always comfort food for me and makes great leftovers. Don't forget to ask for Parmesan cheese. Today the wait was not bad for a party of 6- only 10 min. The wait can be long sometimes, especially at dinner. Service was great. Waitress was kind and helpful.

    Chicken and shrimp gumbo
    Terence N.

    I've eaten here countless times for, family dinners, friends catching up over food and drink and many times just the wife and I. Menu is vast tho some dishes are misses, many are well executed. We usually enjoy the warm crab dip to start but we skipped the apps today. My wife had the chicken madeira (her go to) and I order chicken and shrimp gumbo. Both dishes are tasty and are not common dishes served in restaurants on this island. We got dessert to go cos meal portions are substantial. Service and wait times can be hit or miss like most places. I find it helpful and convenient to make online reservations. Place is good for families, everyone can usually find something on the menu they'll enjoy.

    Angela M.

    Service- 5 stars Ambiance- 3 stars Food- 4 stars My first time visiting the Cheesecake Factory at Ka Makana Ali'i and let me tell you, as soon as I walked in, all I wanted was that Cheesecake ! The service was exceptional here! We chose to sit at the bar (perks of not having kids!) because the wait time was about 45 minutes for a table. We were immediately greeted by the bartender who served us with such detail and care the entire time. I forgot to snap pictures of the appetizers we ordered but my favorites are the Crab Won Ton, the stuffed Mushroom and the Reese's Peanut butter Cheesecake. Oh my! They do not take reservations so you will need your party to be present with you in order to put your name down for a table. Lots of parking spaces nearby. [[HIGHLIGHT]]The only thing is that you may have to walk because of how crowded the mall can get especially Friday- Sunday.[[ENDHIGHLIGHT]]

    Oreo Cheesecake
    Erica H.

    Always a long wait but I understand they take reservations now. Four of us had one for a friend's cheesecake craving birthday dinner celebration. If you can get through the 'what seems like 500 option' food menu, you will eventually make it to the ono dessert. So many choices. There was a French dip burger served with au jus I may try next time... but because we had fried zucchini (one of my favorite comfort food apps) and brie toast, I ended up choosing the fettuccine alfredo knowing I would take most home to share with the keiki. [[HIGHLIGHT]]The restaurant was a bit cold so I continued to order a hot pot of water with sides of lemon to keep me warm. The hot water was never really hot enough so they brought more and it kept it satisfactory. I was fairly uncomfortable. I even had a sweater with me[[ENDHIGHLIGHT]]. The food and cheesecakes were tasty. We had two cheesecake slices to share, one they dressed for the birthday girl. They said they don't sing, which is nice, but we did. Great service. Friendly and attentive. Everyone in the restaurant seemed to be enjoying themselves, no one rushed or complaining. It was a nice evening.

    cobb salad
    Katherine S.

    We decided to try the Cheesecake Factory for our little date night. We had a reservation but needed to wait about 10 minutes before being seated. Which is fine! [[HIGHLIGHT]]The atmosphere of the inside of the restaurant is relatively dark, as you can see in my photos of the food, lighting is dim.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had a hard time reading the menu due to the low lighting.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]While being seated, the floor was wet where I was getting into the booth so I ended up slipping a bit and hurting my back.[[ENDHIGHLIGHT]] Again, not a huge deal, but maybe due to the low lighting, the servers weren't able to clean around the table properly. I enjoyed the free bread, the salad and my partners entree dish. But my burger came out incredibly burnt. Both sides. It was almost un-eatable. I was pretty disappointed. And since we had waited so long for the food to come out, I didn't want to wait again for them to make another burger since I was already starving. So i peeled off what I could and ate. Our waitress was barely attentive even though they didn't seem to be overly busy. It was hard to track her down even for a water refill. The parking lot for the restaurant is large and spacious so you wont have a hard time finding parking. Which is a plus! But I think due to my off-putting experience...I don't think we'll be back.

    Pasta da Vinci
    Amber S.

    [[HIGHLIGHT]]We had a pleasant experience dining in today for lunch.[[ENDHIGHLIGHT]] A lot of reviews said the wait times were long; either we were in luck today, or because lunch time just isn't as busy. Ordered the Asian Chicken Nachos, Crusted Chicken Romano, and Pasta Da Vinci. We ordered the lunch sized portions and it was still a lot. Food came out quickly and everything exceeded our expectations. Sadly we didn't have room in our bellies for dessert, but that just means we'll have to come back again soon.

    Our Cheesecake  Dulche De Leche.
    Richard D.

    Father's Day dinner at Kapolei's CCF. Reservations for 6pm, seated immediately. Those without reservations were told one hour wait time, that's how busy they were. I ordered the grilled Tuscan chicken and the wife got a pasta veggie dish. Both were very good, though my dish only had one single broccoli and one green bean as veggies. Service was excellent. [[HIGHLIGHT]]CCF is nice and chill so it's very relaxing.[[ENDHIGHLIGHT]] Interestingly, when we left at 7:30pm, there were lots of ppl waiting outside for a table, but the outdoor lanai was completely empty. Thought that was odd.

    Moala P.

    Love the food here.Great service and the company and family gathering is best here.Desserts is yummy to.Its right across the Kapolei mall.

    The food quality was not great, and the service was just standard. Even though we were sitting outside, [[HIGHLIGHT]]the lighting was way too dark, which made our overall experienced less enjoyable.[[ENDHIGHLIGHT]] Overall, I expected better.

    Reese's Peanut Butter Chocolate Cake Cheesecake

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    24 days ago

    Always good here, this was my previous visit. It may be busy, but service is always friendly.

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    Page 1 of 57

    The Cheesecake Factory Reviews in Other Languages

    Ask the Community - The Cheesecake Factory

    Does cheesecake still offer curbside pick up?

    Yup. Just call them and tell them !

    How come making a reservation won't allow us to put more than 6 people?

    I honestly am not sure. As for open table most restaurants I know don't take rsvp for more than 6 people, but they prefer you call to reserve and they take your credit card info as a deposit and will charge you if your party doesn't not show up or… 

    Since the State dropped the vaccine or negative Covid test mandate, does Cheesecake Factory still require it though for dine-in?…

    No they don't require you to show anything!

    Is there outdoor seating and what time do they open tomorrow?

    What time is happy hour till?

    Happy hour is 4-6 pm. If you get there before 5, you can also take advantage of their lunch specials.

    Is the vaccine required to eat here?

    Yes proof of vaccination and your id is required if dining in. If take out or curb side pick up not necessary

    Could we do walk in for 6? The reservation times are too early and it won't take my number.

    You could, but it all depends on the time of day you go. This location (especially at peak times) can be very busy. Reservations is highly recommended!

    Can I still go in to order cheesecakes, for takeout only?

    Yes

    Gluten free pasta?

    Yes, they have a few gluten free pasta dishes... Maybe like 5-7.

    I have made many attempts on the computer to make a # change ever since I first made reservations. For Feb 13 from 2 to 3 people. Can u make the change for Me now Or can I wait until Feb 13 when I arrive?

    I would suggest to call as a table of 2 is not always easy to extend to 3 unless it's a table made for 4; Cheesecake has many tables for 2 and you might end up with a table that fits only 2 & end up waiting anyways.

    Hi I have a Reservation for Saturday Jan 16 at 6pm for 5 I'm trying to do additional 5 more to that reservation but it won't let me do the same time what can I do to fix it?

    According to the Hawaii COVID tier system… 

    Today I went to Cheesecake Factory for lunch and had to take home the leftovers. Why did they charge me 15 cents for the take out bag?

    It's Hawaii mandated that stores charge 15 cents for bags.

    Okay this lady said people waited 5 hrs for a table?

    I know if you don't make reservations online you just might have to wait! Would suggest making one before going there! Service and staffs are always helpful and friendly! My favorite restaurant in Ka Makana Alii!!!

    What safety measures are being taken regarding Covid? Are there temperature checks being done, is seating spaced out and being limited, are masks required for everyone, etc.?

    There are no temperature checks. Seating is spaced out. There are no menus, you need to scan a QR code. Everyone is wearing a mask. The utensils are not disposable.

    How do I cancel a reservation? I called the restaurant and they refused to cancel for me.

    Cancel reservation Cheesecake Factory Chestnut Hill Mar 24 1:45 Fri for 3. Davis

    What is the menu for Happy hour?

    Feel free to look through my pics for the happy hour menu, it's extensive. Plus, if you go for the first hour, you can take advanced of the lunch specials, too. You do have to sit in the bar area to take advantage of happy hour pricing.

    What time does Cheesecake Factory open?

    There's a section on the Yelp app that gives hours, etc.

    Taking reservations for Mother's Day?

    This establishment doesn't take reservations...so sorry! They are very popular and the wait times can be lengthy on special occasions. I would suggest to go 30 min prior to opening, to be one of the first get in the door so you can get seated… 

    Is Cheesecake Factory doing the free slice with $25 gift certificate purchase this Xmas?

    Yes they are providing a free cheesecake slice with every $25 gift card you purchase. FYI during Black Friday it was 2 cheesecake slice for every $25 gift card you purchase.

    Can you do a call in reservations here?

    No.

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    Underrated local dinner spot…read more The entry to this restaurant is so easy to miss because it's so narrow and it blends in so well with everything. I don't know if they want to keep it hidden, but I guess you could consider it that. We went in on a Saturday night with reservations and I highly recommend it since the place was full when we went in and more people kept wanting to come and eat. Service was great from beginning to end, I especially love that everyone accommodated my stroller and my baby. There were four of us and we each got something different, but to start I highly suggest the steamed shrimp and pork wontons and the lechon style Brussels - I would've double-ordered those for my entree if I could have! For entrees we ordered the garlic noodles, misoyaki butterfish, seared catch-of-the-day, and the burger. They were all amazing, and after we all started letting each other try we started making our own "flights" because everything just hit different spots and flavor profiles. In summary, this is one of those places that doesn't care about aesthetics, the decor is casual, but the food is soooo ono. They focus all their energy on food and service, and that makes a winner winner chicken dinner in my book.

    Great happy hour deal with unique fusion dishes!…read more Food - 5/5 Sooo good! We mostly ordered off the happy hour menu - Brussel sprouts, mushroom pizza, fish tacos, and ume whiskey sour. We also got the strawberry matcha. The flavor combos were so unique and interesting! Service - 5/5 Our server was so friendly and attentive! Ambiance - 5/5 Slightly fancy vibes but still casual!

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    Monkeypod Kitchen

    Monkeypod Kitchen

    4.0
    (5.5k reviews)
    4.4 mi
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    Good solid experience with nice food and nice ambiance and decent service…read more Caesar salad was good and fresh 9/10. Siamin was maybe my favorite dish, smokey the noodles extra al dente and the pork was flavorful 9.5/10. Pesto Gnocchi was pillowy and soft and the pesto sauce was light and flavorful and was one of the few vegetarian options. I would get again 8/10. Side of broccoli was spicy and zesty 9/10. Cocktails were also very nice way to start. It's a tradition to always hit the minkeypod when in hawaii and will continue. Don't forget the pies! Overall, definitely a touristy vibe but pretty good quality overall.

    Came here while staying at Aulani. We weren't too hungry yet and mainly got appetizers and drinks…read moreduring happy hour. Majority of the appetizers we got were good. - truffle fries..well...their truffle fries and cant really go wrong - taro dumplings (i forgot if thats what we got but they were good but not blown away either) - corn chowder was good - brisket pesto pizza? (Im overdue with the review so forgot what pizza it exactly was) but i remember this was good. It was in the happy hour menu is all i can remember. - wings but unsure about the goat cheese dip. I prefer plain ranch - the kids pasta was good. Well, one kiddo loved it while the other didn't. So it depends on preferences on this one. I will say i did taste it and it was meh... - another kiddo got the shoyu noodles and its plain. So if you got a simple palate plain jane child, they will like this one. For drinks, it depends on taste and preferences. I was bummed on this one. Mainly looking fwd to the drinks and it didn't satisfy my tastebuds. It was too twisted, fusion, modified etc. i prefer a mai tai a plain old fashioned mai tai without the fixings. The orange foam was too strong it overwhelmed the dark rum im used to and prefer. So i decided to try the ube rey instead which was much better but still not as much to my liking/preferences. Went back to Aulani a but bummed and decided to get another at Aulani the next day instead and I will say, i liked it better as it followed the more traditional way of making it. So if you prefer traditional ways, this may not be for you and if planning to drink, simply keep with the simplier generic drinks, wine or beer. If you prefer to try different ways and flavors, then you will love this. Service was great and our server was attentive at all times. Thank you. Ambiance was good but outdoor seating may be a bit of a nuance due to flies swarming around you often. The swinging table fan helps but are still annoying plus the tropical heat also didn't help.

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    Village Bottle Shop & Tasting Room

    Village Bottle Shop & Tasting Room

    4.5
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    Im not usually fond of burgers but wife has wanted a burger since maybe Sonic's opened but we…read moreweren't ready to commit to going since the wait was likely still long for Sonic's. Also, did I really want a Sonic burger? The answer was an easy no. Did a quick search and found this place which I had no idea existed but now I know they exist in an excellent way. People come here to drink, I'm not a drinker but there was plentynof alcoholic beverages on the back wall for your choice that it could be overwhelming. This is a bar with indoor seating and a World Cup game was on. I think there was outdoor seating but it looked like a different restaurant to me. We ordered dirty fries, a sweet tea, the simple smash, village smash, and sweet tea. I have to admit, I'm overly harsh on burgers but from the first bite, this hit right to me. The dirty fries were good also. We washed down that salt with their mildly sweet sweet tea. That's the only miss for me as I like deep sweet tea thanks to some time spent in Mississippi earlier in life. Their food put themselves on my radar so we will definitely be back as we didn't even scratch the other meats they had on menu.

    I placed an online order for pickup with a scheduled pickup time of 8:15 PM. I arrived a few…read moreminutes early, checked in, and the employee told me it would be "just a minute" before walking away. Since the restaurant looked very busy, I waited another 25 minutes, until about 8:45 PM. I then asked for an update on my order, and I was told it would be another 20 minutes. At that point, I asked if my order had even been started, considering it was only two Smash Burgers and an order of fries. Given the excessive delay and lack of communication, I requested a refund. The long wait and poor updates were very disappointing, especially since I had placed my order in advance for pickup.

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    The Cheesecake Factory - desserts - Updated August 2026

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