We love going to Cheesecake Factory for special occasions. My mom ordered steak Diane medium rare and she got it medium well. When we mentioned it to the server the server just said the bites are always overcooked because they continue to cook after being off the grill - we understand, but then take them off sooner so it is more to our order. We were disappointed, especially for a nice restaurant. My sister got the Baja shrimp bowl and said it was okay. Wasn't amazing and wasn't terrible. We got fried pickles to share and they were good! Just a small portion size - even for just 4 of us. My daughter got the kids spaghetti and meatball. It was a good portion size and she liked it. I got the four cheese pasta and it was okay. Not much flavor. I probably wouldn't get it again. The server was okay- she made up for it by bringing my sister, mom, and daughter each a birthday sundae since we were there celebrating their birthdays. Of course we got cheesecake and always love the cheesecakes! - just not the price of them for one slice. read more

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Root Beer Float: 9/10 delicious but i finished it super fast and there's no refills for it Cucumber Lemonade: 8/10 my friend really enjoyed this. personally I did not like it. Fried Mac & Cheese: 7/10 good but a little too heavy for me Ahi Poke Nachos: 10/10 i think this is the perfect appetizer. it's not too filling and delicious. everything was great from the taste to texture. Ahi Tuna & Shrimp Ceviche: 1/10 tasted bad and off Herb Crusted Salmon: 2/10 the herb crust tasted very strange to me. the only good parts of the dish were the sides, especially the gravy. Farfalle Chicken & Garlic: 8/10 good classic carbonara taste Americana Cheeseburger: 8/10 good but fries were bad Shrimp Scampi: 9/10 shrimp delicious and pasta was good. not sure if worth the price. Italian Tiramisu Cheesecake: 10/10 we all loved it. Tiramisu: 9/10 delicious but personally, the chocolate taste got overwhelming eventually. Service: 9/10 she was great but forgot utensils for our dessert [[HIGHLIGHT]]Ambiance: 10/10 seated next to a window and the surrounding decor was beautiful.[[ENDHIGHLIGHT]] read more

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I ordered four cheesecakes on Mother's Day at this location, and I never picked them up. I was under the impression the cheesecakes were sent to Orem. I ended up calling and speaking to Brooke the manager she reassured me that there was no orders that were not picked up, which was a complete lie. I am writing this comment, not about the 4cheesecakes rather than her being a manager, not being honest when clearly I didn't pick them up. Being honest is what I care about not the 4cheesecake absolutely horrible She said that I close that night and there was nothing left behind. Well, maybe you took it home then honey again honesty goes a long way. read more

The Cheesecake Factory - Desserts Near Me - Murray, Utah

Placed a to go order earlier 4522490071652761 Farrell chicken garlic pasta. You freaking forgot the garlic. None. What a joke.The ingredient is in the name of the dish and you forget the garlic. Lost a customer. I would love my money back. Horrible experience and waste of gas and my time read more

I came in and placed a to-go order, and when I picked it up, the food was still hot and fresh. The portions were big, as most things are on the menu. Even though it was a very busy Saturday, the server who brought my order out was quick and efficient. I didn't have to wait long at all, which I really appreciated. [[HIGHLIGHT]]However, I think the music was a bit too loud so it made everyone have to speak louder to hear each other.[[ENDHIGHLIGHT]] I would definitely come back again! read more

The Cheesecake Factory - Factory Nachos - Desserts Near Me - Murray, Utah

I love the Cheesecake Factory! The food is really good and the portions are huge! We came for lunch on a Wednesday and it was pretty busy, but we were able to get sat pretty fast. We got our order in pretty fast. The food did take forever to be bought to us. It might have just been so busy in the kitchen. Other than that the experience was very good! Our waiter was very sweet and nice. [[HIGHLIGHT]]We also got sat at a booth which is my favorite. They have a few different table options.[[ENDHIGHLIGHT]] read more

The Cheesecake Factory - Desserts Near Me - Murray, Utah

We were there today in the afternoon and ordered a salad and a club sandwich. 45 minutes later no food. Waiter was not attentive. He then had the manager come. Our food would soon be out the manager said. By then, we no longer wanted to stay. Other people by us said they waited close to an hour. We requested to pay for our drink. Manager said ok and left. Don't feel like going back ever again. read more

Waiter was wonderful and on the ball. Salmon is so easy to overcook yet this was perfect. Steak tacos were nicely seasoned with a hint of cilantro and the fish and chips were nice and crunchy. I've been critical of this location in the past and today everything worked together read more

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Party of 2, horrible experience. My mom ordered bkfst, I ordered steak. Mine came out 5 min before hers. Once hers came out, it was the wrong benefict. She also requested that the poached eggs have the whites cooked. It to 25 min for her "new" order to come out. In the meantime, I slowly add, ordered a drink and ever shared my food with her. The waitress offered to comp us cheesecake, we were grateful for this offer. Then, after almost 30 min (gave my mom rest of my food), her order comes out any the eggs were completely raw inside, the yolk completely detached and the whites were complete, runny slime. I then found waitress and asked if she could just comp the dish, we had to go and my mom didn't want to place another order and wait. She agreed. Then, moments later manager comes to table to apologize and find out what happened. When we expressed the wrong order and runny whites, she proceeds to tell us "that is how our poached eggs are prepared" and began to recommend that we order scrambled at their establishment, to avoid this. Wtf? After going on a long tagent and justifying why their eggs are prepared that way, she they said she'd take this off. I confirmed that we could get a piece of cheesecake, per the waitress and the manager looked at me shocked and said, "absolutely not, I won't be comping your order AND cheesecake, that's a manager decision". I replied, "wow, ok... then scrap that order, we don't want one, and you better chat with your waitress then since she offered this". Really? You can't make this situation right with an $8 piece of cheesecake for my mom, who was unable to eat a meal with me, but rather had to wait, get a wrong order, then wait even longer and share my food, before then receiving food that was completely unappetizing and wrong AGAIN...petty and absolutely ridiculous. The manager was named Geri, under GM Elena, at the Fashion Place location in UT. Due to this lack of leadership, resolve, attention to detail and absolute lack of courtesy, I will never be going back, and will encourage everyone around me to contribute their funds to small, family owned breakfast businesses that are surpassing this restaurant in all areas. This place has just become another cheap, yucky franchise in UT....no integrity or authenticity here. Take your money elsewhere, there's so many better restaurants out there. read more

The Cheesecake Factory is one of those places you go to if everyone in your party is craving a different type of cuisine. I prefer their appetizers over the main dishes, and the avocado egg rolls are my favorite thing on the menu. During this visit, we luckily found a 4 top in the bar area and got served quickly! I ordered the spicy rigatoni pasta and it was decent, but I didn't feel like it was spicy at all. [[HIGHLIGHT]]Overall, we had a great girl's dinner here![[ENDHIGHLIGHT]] read more

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This location is in a mall so parking is kind of a pain but I thought it would be okay because they have a curbside pickup section. Unfortunately, there are only four spaces and the location and size of the spots make it very difficult to maneuver. The woman who parked next to me had to pull in and out four different times to get her car in. The young lady who brought our food out was very friendly. I ordered my usual shepherd's pie and my husband tried the new chicken katsu bowl. The food was good overall; my shepherd's pie was a little more oily than usual and the chicken katsu was a little dry but still both good. I also got my usual cheesecake which the white chocolate raspberry truffle but my husband decided to try the triple berry. This was our first time trying this particular one and I think I like it even better than my favorite. The cake layer makes it fluffier and even more delicious and the flavors are sublime. It will definitely be my new go-to from now on. read more

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Let this photo speak for itself. Only reason I gave it two stars is because my waiter was a decent guy and the manager took my meal off the price without question. What disturbed me more than the image itself is that the manager told me that where they cook this is near a back door or something, so he wasn't surprised. This probably is a regular occurrence at this location, maybe all locations? All of a sudden I am grossed out about eating at Cheesecake Factory. Guess we won't go here anymore if this isn't a surprise. read more

The Cheesecake Factory - The Orange Chicken Plate - Desserts Near Me - Murray, Utah

This location is always quality! The food is tasty and is just like other cheesecake factories. Their ranch dressing, though, steals the show! It is unlike other ranches as it seems to taste of garlic and perhaps sour cream or something that makes it delightfully unique. The service is always good: efficient and friendly. [[HIGHLIGHT]]The ambiance is fun and definitely leans into the maximalist decor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This place is excellent for celebrations of any kind and can accommodate parties of any size.[[ENDHIGHLIGHT]] read more

It is always a good experience at The Cheesecake Factory. It always takes a few minutes to decide what I'm really in the mood for. The menu is a literal book. Several pages. But the food is good. I had the blackened salmon this Valentine's Day. It was good, the salmon was cooked perfectly and was moist. Of course, their mashed potatoes are always a hit. My wife had a gigantic Thai salad that she enjoyed. All portions here are large. My server was attentive and friendly. [[HIGHLIGHT]]The decor of Cheesecake Factory's are intriguing, sort of this Egyptian style of thing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But the tables and booths are comfortable.[[ENDHIGHLIGHT]] Busy, busy night. We got on the waitlist and it was already an hour and 20 minute wait. We missed our text that our table was ready. (Pro tip: Ask them what the phone number will be and put it in your contacts.) Ironically, I find their cheesecakes to be only so-so. I don't know. Oh well. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

The Cheesecake Factory - Cajun Salmon** - Desserts Near Me - Murray, Utah

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The Cheesecake Factory is overrated. This location is all over the place. The food quality is so poor. The food was all maybe (slightly) lukewarm tonight. Everyone's food was cold, portion sizes were small (especially protein), and just not good. Our waitress was forgetful as well. read more

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Chicken Santa Fe salad- the quality of the chicken in the salad is the kinda of chicken you find in a grocery store prepackage salad! Do not recommend - better off getting a chicken salad from costa vida. read more

Well, they have a huge menu if you can't find something on that that you'd like that's on you. With that said, I don't think that they execute on all the items on your menu equally. We've gone there for dinners. Those have always been pretty good this time we went for breakfast and tried their brunch and I was very very not impressed. The choices of food were mediocre for the brunch and they got two of the items wrong on the order service was so so there's better places to go. read more

We came here recently for an engagement party with a large group. I was very impressed with the quickness of the service and how accommodating the staff was considering that our table was booked rather at the last minute. As always, the food was delicious. I've especially been on a corn cake appetizer kick lately--highly recommend! The cakes are a compelling mix of fresh and savory flavors, and--I believe--vegetarian. read more

The Cheesecake Factory - Skinnylicious Grilled Steak Medallions - Desserts Near Me - Murray, Utah

5 stars for the service, Jose, provided. I ordered Jambalaya and he recommended it go with rice instead of pasta. His recommendation was great. [[HIGHLIGHT]]The waiting was short and the restaurant was very comfy.[[ENDHIGHLIGHT]] read more

We went to order a gluten-free strawberry cheesecake for my grandson's 5th birthday party, which was a children's gathering. I made it very clear that it was extremely important for the cheesecake to be gluten-free because my grandson has celiac disease and cannot eat anything containing gluten. Unfortunately, we were sold a regular cheesecake instead. After eating it, my grandson has suffered from stomach pain and inflammation that continue even today. This is a very serious situation because customers trust that they are receiving exactly what they ordered and paid for. A child's health was put at risk because of this mistake. I am very disappointed and concerned about the lack of care regarding food allergies and celiac disease. I hope this issue is taken seriously so this does not happen to another family. read more

Customer service and not making a party feeling like they are being discrimated against and also the consistency of the policy that you have regarding seating and wait time . read more

Honestly, I am still kinda a fan of the Cheesecake Factory. I know people are hating on it lately but I really enjoy it for what it is! It gets the job done for the expectations I have of The Cheesecake Factory. As long as I have my delicious Dr. Pepper in a tall glass with a black straw, my white and wheat bread with butter, and a yummy cheesecake slice to end the night, I am a happy woman. Service is pretty good despite this place always being busy. There is always a wait so this place still seems to bring in some traction! read more

The Cheesecake Factory - Chinese Chicken Salad - Desserts Near Me - Murray, Utah

Not a place to go if your party is larger than 6 people - PERIOD. Just don't even try, trust me. Called well ahead of time would not accept a reservation for 14 people. Ok, so we all go there and wait, are told the wait is 1.5 hours on a Tuesday night. After 1.5 hours told 12 minutes. Time goes by, then told 20 more minutes. Then we start to get irate and the first apparent effort to find a table is made. Point to drive home: THIS WAS A TUESDAY NIGHT! Any busy time would be far worse! We are finally seated after 2 hours it was busy but not enough to justify the wait. All the smaller parties were nearly immediately seated while we waited. Our server was very good (5 stars) the main reason this not a two star review. She graciously handled our large party with 0 errors. [[HIGHLIGHT]]The place was cold where they seated us with several in the party complaining and two going to the car for blankets.[[ENDHIGHLIGHT]] The food was decent but it was apparent my dish was prepared as one of the first as it was cold when brought out which made it less appealing, potatoes were too salty. The soup brought earlier was very good. Most at the table enjoyed the food once we finally received it. Price was on the higher end but honestly would not even be as much an issue if wasn't annoyed by the other things. Most of the negative reviews are also with large groups. Our birthday celebrations tend to be larger with groups of 8 to 16 people and these are mostly adults not kids. I can tell you with certainty that this restaurant will not even be a consideration for future events as they clearly cannot handle that party size even though they have exceptional servers that can and we tipped well to show our appreciation. My suggestion to management: it is completely clear to me now that you do not want large parties. The person at the front seemed more annoyed than helpful. (No apologies, no reassurances, no contact) if I could Un-tip the establishment or manager I certainly would and would give you 0 stars. Just TELL people up front that you don't accept parties larger than 6 so you don't have all the angry reviews. Suggestions to patrons: This was a freaking Tuesday night where smaller parties were just walking in and being seated, it's not going to get better than what we experienced. If your party is larger than 6 just go somewhere else. This establishment does not want your business, you are an annoyance. read more

We visited on a Sunday about 1:50pm. We ordered a club sandwich and fettuccine Alfredo. It took an hour and 15 minutes for the meals to get to our table. The Alfredo had little to no taste. It could have come right out of a jar. The club was dry. We paid $62 and wished we had eaten at home. And...We were not offered any refills on our water or $5.95 lemonade. Ridiculous read more

The Cheesecake Factory - Club sandwich waiting on its fries. - Desserts Near Me - Murray, Utah

Lots of great selections. Would recommend. Had a birthday dinner for wife and she loved it. service was great.

Had nothing but problems with my order there was so many things that happened I can't even tell you . My daughter's entire meal was done and she was sitting there waiting while I was still waiting for my food. Was told by the server that she would give us free cheesecake because the problems were just ridiculous. Manager (Geri) came over to the table and said that she would take off the meal that I never even got to eat. Then when my daughter said that we'd like to order the cheesecake that the server was going to get she said absolutely not. She was not going to give us the free cheesecake and that was the servers problem. She said she was the manager and she makes the decisions . We could take it up with the server . Unfreaking believable!!! Geri, the MANAGER, should absolutely never work in the restaurant industry! We were absolutely astounded when she talked to us like that and told us that. She then left and the server came back over to apologize again with our credit card . She said that she was going to personally pay for the cheesecake. We told her absolutely absolutely not !!! Evidently The Cheesecake Factory at Fashion Place Mall does not need your Patron or your money they do not care about your experience at this restaurant. DO NOT eat here! Lots of places in Salt Lake that have amazing brunch. The Cheesecake Factory at Fashion Place does not care about your experience . And evidently their management doesn't either. read more

The Cheesecake Factory is overrated and overpriced. $90 for two is pretty steep, especially when you can go to a Texas Roadhouse for almost half the price. The Jambalaya pasta was not as appetizing as I would have hoped. The best part was the fried Mac & Cheese - which is a great but very heavy appetizer. [[HIGHLIGHT]]The atmosphere is anything and everything - just a hodgepodge of randomness.[[ENDHIGHLIGHT]] Our server was average. read more

Ooof. I think the Cheesecake Factory has officially gone downhill. The last few times I have dined here, I feel like the quality just isn't there. It seems to be a quantity over quality sort of menu. On this particular visit, the service was very poor. The front desk staff made check-in more awkward than it needed to be and our server was overly chatty and unhelpful. We asked for brunch recommendations and he couldn't give us one... It's a shame to think this ole American classic is no longer a reliable dining option. But who knows, maybe we walked away unsatisfied because we didn't order any cheesecake. (Haha) read more

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I love having there pretzel bites! Their food is amazing. But the price isn't the best thing I've ever seen. Or maybe because it's from a restaurant but I don't know if the cheesecake is worth all 11.50$ read more

No curbside spots available, so I parked close by and called. They left me on hold for 7 minutes. Total wait for 2 slices of cheesecake was 33 minutes. Then they brought it out all sloppily made.... If you want cheesecake, go somewhere else... no apologies or anything. read more

We LOVE Cheesecake Factory and it's always been one of our favorites. It makes me sad to even leave a review like this. We have never had a problem with this restaurant before in general. We went to this location a few weeks ago during the last football game before the super bowl and it was slammed. They had a 3 hr wait time which was a huge turn off. We ended up walking out that night and not eating there. We did talked to the hosts though when we were there and they said they recommend doing reservations ahead of time. Well we went to do reservations this last week and they only reserve up to a group of 7 total and our party was 8 people if you count an infant who won't eat anything. We called them and told them the situation and they were so rude over the phone and said they wouldn't accommodate us. read more

We came here on a Sunday afternoon & did the reservation with the Cheesecake rewards . We were able to get right in. Our server was nice & attentive. The bread was hot & fresh . We ordered the Louisiana chicken pasta - the lunch portion. This came out fast & was hot & delicious . Very good . We also ordered the Crab wontons . These were hot & crispy full of crab meat . We ordered the Classic Basque cheesecake this had fresh berries over the top . Very delicious ! We also ordered the Very cherry Ghirardelli chocolate cheesecake this was amazing . We loved our visit here we will be back . read more

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What good is a reservation at The Cheesecake Factory? Even with a reservation we still had to wait over 45 minutes. Hostess was terrible, rude, short answers and very unhelpful. Food is very average if not below average. People must like the large portions which explains why Utahn's like it. Service was extremely slow. Normally we appreciate taking our time and not feeling rushed which is unusual for most people in this state but last night was ridiculous. Very over priced for below average food. read more

The menu is quite large but after ordering the meal it takes the wait for the food to decide on which dessert to select. Our table couldn't decide and we were so full so we each ordered our desserts to go. Yummy food and delicious cheesecake. [[HIGHLIGHT]]This Restaurant is clean, wait staff is friendly, and the bathrooms are spotless - so I highly recommend this location.[[ENDHIGHLIGHT]] read more

Got a table pretty quickly despite how crowded it was at 12 on a Tuesday. Waitress was very nice. My kids and I ordered and the food took awhile, which makes sense. When my pasta was handed to me I said "this is gluten free, right?" And the person said no it's not, I don't know what happened." So my kids had food and I didn't which is fine, at least I didn't eat gluten. Then my waitress came out and apologized and said it was in her notes and everything. She said if you ever order gf pasta at Cheesecake Factory and it's not rotini, it's not gf. She gave me a free salad to eat while I waited for my food which was really nice. Since I got to see both, I have to say the gf order is significantly less food. Which I understand, but it would be cool if they had calorie info that reflected this. The "farfalle with chicken and roasted garlic" was fine. Didn't rock my world. So I was a little bummed I'd paid so much for it. My kids LOVED their fried macaroni and cheese and double smash burger though! (They split each thing in half.) read more

The Cheesecake Factory - Gluten free Farfalle with Chicken and Roasted Garlic** - Desserts Near Me - Murray, Utah

Food great but understaffed sometimes. Great food and servers really try to take care their tables but not enough servers and too many tables. read more

Okay we love the food. Steak tasted like a good dead cow. Salmon tastes a bit fishy. Best asparagus money can afford. Cesear chicken salad, all hail Cesar. Waited an hour with half the state of Utah. Suggestion is free cheesecake to all who wait longer than 15 minutes. Eat on fatties! read more

Out of over 20 items - specials, fish, steak. kitchen was slow food was not good- not worth the hour wait. read more

The low ratings shock me. We went there for a special occasion and I loved the entire experience. We had corn ribs, chicken enchiladas for appetisers and they blew my mind. The main course had chicken gravy and rice and the flavour was so good. The drinks were great too. And the best part!! The dessertttt. We ordered Godiva cheese cake and it was heaven in mouth. The long crowds and time taking serving are the only drawbacks to this place. read more

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The cheesecake is never disappointing! I prefer the red velvet because it's bigger and my inner fat girl always wants a lot!! It is very delicious as well. I also like the lemon meringue. The service was horrible, we went to the take out and it took over 10 min just to get someone to the register. read more