A reliable staple. Went on a busy Friday night and only had to wait ~ 15 minutes to be seated. Service was fast. Our waiter was very kind! Food is good; their skinnylicious menu has a decent variety which is great. Obviously their regular menu is amazing, albeit overwhelming! read more

So Instagram and TikTok keeps saying that this is a made from scratch kitchen that's why everything takes so long. I was like huh why not I haven't eaten here in almost a decade. But I learned, just because it's made from scratch doesn't mean it's good lol. Maybe I just have a higher standard because I was very unimpressed by my meal. For $200 for four people I feel like I could've gone somewhere else and had a way better experience. Also our food literally took 40 minutes to get out like come on. I was starving. No amount of bread is gonna make me satisfied. But I will say the cheesecake is so darn good. It is so good. I come here for the cheesecake and I actually love the skinny cheesecake. read more

Met up with friends at the Cheesecake Factory for happy hour and to celebrate the January birthdays (cheesecake was non-negotiable). I went straight for the chicken fettuccine alfredo... rich, creamy, and unapologetically indulgent. Yes, it's a little pricey, but once your fork hits that sauce, all financial concerns magically disappear. Naturally, I followed it up with a slice of strawberry cheesecake because that's just good decision making!!!! Always hits the spot!! Shoutout to our server Jessica, who was an absolute gem.... super friendly, attentive, and constantly checking in with a smile like she genuinely wanted us to have a good time (rare and very appreciated). The vibe was classic Cheesecake Factory: a little too dark, a little dramatic, but this location feels a bit bigger than others I've been to. Overall, a solid hangout spot with good food, great service, and cheesecake that continues to be the main character. read more

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So my last few times here I was very disappointed in service, cleanliness of bathrooms and food. Came in for happy hour on a Friday night. My go to on the happy hour menu is the burger which is great value at around $10- sat down right away and after 20-25 minutes after ordering our server apologized because my burger was late. My wife's dish was ready so we asked that it be served and I would wait. A few minutes later the manager came by to apologize also and asked if I wanted a soup or salad while I waited at no cost. I said I would wait and my burger was out 1 minute later. It was so much bigger and better than before. Manager wanted us to have dessert on him due to the delay. We took it to go but was very impressed how they communicated, food quality, provided great customer service and the free dessert was just a bonus. Best experience ever at this location. read more

The Cheesecake Factory - Happy hour burger - Desserts Near Me - Pasadena, California

I have been to this location many times and this is just a food review via delivery app. The online menu has linch versions so we split the Cobb Salad and the Chicken Parmesan Sandwich. Even though this was a delivery order they still include the two kinds of bread and butter. The chicken parmesan sandwich was good, chicken was still crisp, lots of cheese and a type of focaccia like bread and comes with fries. The Cobb salad was also very good, generous portion enough for two. Overall, the food traveled well and was packaged nicely. Still a class operation, to paraphrase The Boys, "this aint Arby's, we're the Cheesecake Factory." read more

The Cheesecake Factory - Cobb Salad** - Desserts Near Me - Pasadena, California

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Service was great. We came just before it started getting crowded for lunch on a Tuesday. Our server was very nice. They have a huge menu, a lot of choices but salad was my only option as a temporary diabetic, also steaks but with modifications. I had the chicken cobb salad and it was really good, not the traditional ranch dressing but with a delicious vinaigrette. My husband had the three green chicken enchiladas with rice and black beans which was just ok according to him. The ambience is always nice and nicely decorated inside. The cheesecake displays are so tempting, they all look delicious! read more

The Cheesecake Factory - Cheesecake displays. - Desserts Near Me - Pasadena, California

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This is my go-to Cheesecake Factory. The food is always great and the service is fast. Say what you will about Cheesecake Factory but this is one of the better locations I've been too. It's a bit smaller thank most, but still a good meal. read more

Was a busy Sunday afternoon when we decided to come here. We didn't have reservations so we were told we could sit by the bar area ! Well aside the counter bar seating, there were 2 round counter high tables with high chairs and we combined them to fit our group!! Our wonderful server took down our beverage and cheesecake orders! We had more than enough cheesecake slices that went around for everyone to taste: Mango Key Lime Godiva Chocolate Adam's Peanut Butter Cup Salted Caramel Everyone were all sugar high for sure !! Will have to try other flavors next visit! We just wanted to have a taste of the cheesecake !!! read more

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What can I say, I had to take my son to the cheesecake factory after he's been begging me to take him to Pasadena to visit where the "Big Bang Theory" took place. Although it was filmed in Burbank, California, we still had to go. Even though we did not see Penny or Bernadette, it was cool to see my son light up when he spotted the cheesecake factory. The greeter was very nice and gave us a table over by the front glass, and our waitress took our order very quickly, and we had both of our cheesecakes within a matter of minutes. Both were very good! My son got the Oreo cheesecake and I got the banana cream. Although prices were a little too high for the cheesecakes, I will still do it again. The ambience was nice, and my only critique was to have the AC on a little more since the sun was shining through the glass, and it was kind of warm where we sat. read more

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Busy spot, so make a reservation!! The bread kept us satisfied until the food came out, maybe 20 minutes later. Peruvian bowl was filling, chicken was a little hard but rice and everything else was good. Cajun jambalaya had much softer chicken but for the noodles plain, no flavor. Chocolate mousse cake was very chocolaty and rich read more

The Cheesecake Factory - Peruvian bowl - Desserts Near Me - Pasadena, California

Food was bland tasteless, bland, and pricey. Service was ok. I would not recommend going to this branch. I've gone to other branches and the food was a lot better tasting than what we ate here. read more

The Cheesecake Factory - Desserts Near Me - Pasadena, California

This location let me down. Came on a Wednesday afternoon around 3:30 and waited about 20 minutes to be seated. It wasn't crowded but they had blocked part of the restaurant so only certain areas can be serviced. I think they were short staffed because from the time of our order to receiving drinks, bread, and the food was a long period of time between each part of the meal. Getting refills took forever, getting extra sauces, asking for boxes at the end, the check... the service was so slow that it wasn't an enjoyable experience. read more

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I got the chicken picotta which was so good and delicious. The dish was so refreshing and full of flavor. They were quick to bring out the food and we were quick to be seated. The bread and butter was a great starter. Inside is dim and cute and a great way to catch up. read more

The Cheesecake Factory - Desserts Near Me - Pasadena, California

Of all the times being in Old Town Pasadena, this was my very first time at this location. I've been to loads elsewhere as it's a major chain. Sunday afternoon, it obviously was busy. The restaurant isn't that big compared to other locations. There were a good amount of people waiting outside as well as inside. We walked in to see how long the wait was for two which was about 20 minutes. Instead we asked if it was open seating at the bar which it was. Bar area isn't that big. You have the counter with about 8 to 10 seats. Then 3 hi-top tables and 3 tables along the wall. Not sure if that's part of the bar area as we kept seeing people being seated by the waiters. There was a hi top available but it needed cleaning up. It took a couple of minutes for someone to come clean. Well, I'll just get to it. Service was so slow. After sitting down, we didn't know who the waiter was as we were trying to get a menu and some water. It took some time till some came over to talk to us. The guy was sweet though. After ordering, the bread came out. If you know Cheesecake Factory, you know the bread. Of course their menu which basically is a book...lol... There's pretty much so many items on there. But I did notice that some things have been taken out. I don't know if it's seasonal or they replaced it with something else. Oh well. We ended up going with the Cajun jambalaya pasta. That was with fettuccine, bell peppers, onions, shrimp and tomatoes in VERY spicy sauce as noted. Well, let's say it wasn't all it's cracked up to be. There was barely any sauce and it was pretty bland. It's only a full portion available which seemed more like a half portion. It was whatever. It sounded good but in reality, it was a miss. Second pasta dish was the chicken Parmesan pizza style. You have the chopped chicken breast which was VERY thin. I don't even know if it was chicken as it looked a bit odd when you take the sauce and cheese off of it. It's layered as that would be the crust of the pizza and on top was the pasta. Angel hair pasta in Alfredo sauce. I don't know what's up with both dish but there was barely any sauce on this as well. You couldn't taste the sauce instead it was more like buttered pasta. Even with loads of Parmesan. Both dish was skimpy on sauce. Chicken didn't seemed like chicken whatsoever. Between the two, I don't know which was better. Overall, I do like Cheesecake Factory. But this location, service was very slow. Seated in the bar area which was pretty small and it was still slow. The waiter was nice though. But the meal was whatever. read more

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I came here with a large group and they were able to accommodate our request, which was great. The service was attentive and helpful. I ordered the steak Diane medium rare but it came out fully cooked and dry. Definitely used to taste better. It used to come with asparagus! But now the plate looks even smaller than it use to be. Since it's old town, there isn't free parking. Either parking at the structure or meter parking. read more

The Cheesecake Factory - steak diane, mashed potatoes, & shrimp - Desserts Near Me - Pasadena, California

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Typical cheesecake experience - complimentary bread and their pastas are good. I typically order their pasta de vinci and it's delicious everytime. Mushroom forward and a bit on the sweeter side when it comes to pasta dishes. read more

The Cheesecake Factory - Desserts Near Me - Pasadena, California

After shopping around old town for a bit we decided to stop and get lunch at this location. We ordered meat ball sliders, a chicken quesadilla, and a burger. Everything was shockingly good. Not one miss. It's been awhile since I've eaten here, but it seems like Cheesecake Factory is getting better with age. The service was exceptional as well! read more

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We came only for dessert. Cheesecake Factory cheesecakes are always solid (in my opinion). This time, we got the Cinnabon cheesecake; it was delicious! You definitely get the cinnamon roll type consistency and flavor, and it pairs well with the creamy cheesecake. Our server was really the star of the show today. Karlee was so friendly and patient. She told us to take our time even though we were only there for dessert. She even brought us bread when we asked for it. She was the true MVP! read more

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Got seated promptly. Our server Matt was really nice, quick, and attentive. Our drinks were refilled without us having to ask. He also packaged our food to go for us. read more

The Cheesecake Factory - Fettuccini Alfredo Spaghetti and Meatballs Margherita Flatbread - Desserts Near Me - Pasadena, California

Came here this past Sunday night for dinner to celebrate my mom's birthday! Place did not disappoint. As expected since it was the weekend there were lots of people waiting by the door for the table so it was a little crowded. However I had made a reservation online the night before so they let us in no problems. One thing I really appreciated was that they were very accommodating. Since I was running late, even though reservation was under my name they let my family get seated and adjusted the size since two of our party could not make it. (Originally reserved for 6 people). Overall ambiance of the restaurant is alright. It can feel a little crowded and dark lighting like most cheesecake factories. Since it's busy expect to have to wait a little bit if you need anything extra from the waiters Food wise I have no major complaints. I ordered the miso salmon which I thought was pretty well seasoned and sweet. (If only the portions were bigger!) I tried some of their steak too which I thought was cooked pretty well, probably prefer ordering their steak over salmon next time. Or just some pasta dish. It was also really nice of them to provide a free strawberry cheesecake and birthday sundae for my mom's birthday! Even though we celebrated it a day after her birthday the waitress was still kind enough to provide us it for free. I prefer the cheesecake over the ice cream but both are delicious. read more

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Service was great. We were a party of 8 and felt like service was good with great attention. Food came out as you would expect from Cheesecake Factory. Good location. read more

The Cheesecake Factory - Desserts Near Me - Pasadena, California

I made reservations for cheesecake factory Pasadena for a party of 6 , celebrating my father-in-law's birthday. Checked in at 6:32 pm was told that they were waiting for a party to get up and we should be seated soon , unfortunately we were not seated until 45 minutes later I had to go upfront several times asking for an update as we had two elderly people in our party and there is no seats for them to sit down and wait. Once seated, our waitress was very friendly, but unfortunately, she was delayed with everything from our drinks to our bread to our appetizer , food , and dessert . The overall experience was unfortunately not good . I Regret not going to a different location , especially for the amount of money we spent for horrible service. read more

During my most recent visit I ordered the chicken shwarma off the specials menu and it was delicious and tangy, packed full of flavor. My friend had the shrimp scampi pasta which was actually moist for once. My biggest gripe is usually how dry the pasta is at Cheesecake Factory, but this recent experience was great. read more

The Cheesecake Factory - Shrimp Scampi Chicken shwarma - Desserts Near Me - Pasadena, California

Steak medallions were great and one other thing I tried the fries with ranch and the ranch here is actually incredible. Service was good our waiter was nice but forgot some things which is fine even tho I never got a straw that I asked for. I always love the ambiance here the low lighting is just really nice and ya. read more

The Cheesecake Factory - Spicy Chicken Chipotle Pasta** - Desserts Near Me - Pasadena, California

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Menu was really extensive with at least eight pages. The menu ranges from Chinese to Mexican to Italian to Thai etc. We settled on the sandwich & soup, flatbread pizza, & chicken enchiladas. Service was fine, but food was meh- mediocre. They also gave free warm bread with butter, and it was good, especially on an empty stomach. The ambiance is nice and comfortable . Prices not terrible because of the portion sizes. Overall certainly not bad & worth the try. read more

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Walked in at 9pm & was seated right away. Our server took a long time to take our order. Tried to call/get his attention a couple of times. Even the couple next to us had a hard time. Either our server was ignoring us or he couldn't hear. Me & my husband's go-to order is Pasta DiVinci and the fried calamari . My daughter ordered a flatbread pizza for the first time & enjoyed it. Would recommend this place read more

The Cheesecake Factory - Pasta da Vinci Fried Calamari Margarita flatbread - Desserts Near Me - Pasadena, California

Shane helped with our whole cheesecake order today. He was very helpful, kind in explaining the handling and very very efficient. We called 15 mins ahead to order our cake and gave some specific, when we got there cake was ready to go, we were in and out! Coz he was so efficient and helpful we were not charged for parking at the structure. It is nice to have a reliable and have the best service when in a hurry and celebrating a special occasion. Thank you!! Oh and of course everyone LOVED the Tuxedo cheesecake read more

So I went in for a quick bite before class. I ordered the "Asian cucumber salad" and the spinach dip with tortilla chips and iced tea. The seasoned waiter was polite. But I waited a long time. The "salad" arrived. I was stunned. I was thinking about something delicate and got these huge chunks. I was pressed for time, and kept asking for the dip. The waiter replied. Oh . I thought you would be, he made a cutting motion, the salad. Three items: $41 plus tip.$4 , 12, 20 plus tax. Just for me. It was quiet and I didn't have to wait. 5:20 pm Monday I took the dip home. Heated it up, it was nearly inedible. There was way too much spinach and too dense. It needs more cheese. read more

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Service is good. Other dishes might be ok, but that aweful ribeye steak. Barely half an inch, lowest choice meat, for 45 is not something I can let go. See for yourself. read more

The Cheesecake Factory - some parts not even half an inch - Desserts Near Me - Pasadena, California

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They need to clean the floors everyday, don't think I'll go to one in Pasadena! There's something wrong with place when things aren't looked after properly. read more

I ordered their sliders and each one had a burger smaller than a 1/2 dollar. It was all bun. I couldn't send it back because it was with door dash but who in their right mind who made that would send it out ? Waste of money read more

The Cheesecake Factory - Desserts Near Me - Pasadena, California

Don't order the Brussel Sprouts they don't have any brussel sprouts in them. Only dry skins! When we complained that our two orders of brussel sprouts had no brussel sprouts in them, the manager said that's how they come. Not true, when we ordered them at the Cheesecake Factory at the Americana in Glendale they came with brussel sprouts and not just dried skins!!! Not going back to the Pasadena Cheesecake Factory ever again. They weren't even ashamed of themselves from serving us an appetizer that was empty of the main ingredient. Shameless and scandalous!!! I wonder if their onion rings come without the onions? read more

Yesterday, 12 of us went to the Cheesecake Factory for lunch. We had the most wonderful waitress, Priscilla, and the most delicious food! Everyone in our group was really impressed by the service... Priscilla never lost her temper with all our requests and even remembered to refill glasses without prompting. We had asked for 12 individual checks... And we got them! At the end, we all gave her a round of applause. I would highly recommend this Cheesecake Factory in Old Town Pasadena. You can't beat the prices for the small bites and the meals and of course, there is always delicious cheesecake for dessert. Stop on by, grab a window seat and enjoy the experience! read more

Chicken piccata is amazing!! Super friendly waitresses, beautiful area , lively location. read more

My croutons were stale :( . I love going to different Cheesecake Factory locations since I work for the company ! I love seeing others work just so I can improve my serving skills . It's important to me . Nine times outta ten I don't write anything negative . In fact my server made an excellent drink . Didn't catch his name though ! He rang in tossed salad with my sub arugula . My runner bought out my dish and my protein cane shortly after ! He even let me know it be behind because he put it in fast ! My croutons were just super soft no crunch .. yucky read more

The Cheesecake Factory - The Well-Mannered Dirty Martini - Desserts Near Me - Pasadena, California

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First time visiting the Cheesecake Factory in Pasadena and I have to say, the experience was incredible. Our server, Jessica, absolutely made our night. Her service was so good that my friend--who normally only tips around 10-15%--ended up tipping 30% without hesitation. Jessica was attentive without being pushy, super friendly, and genuinely made us feel taken care of. The food was delicious and full of flavor, but honestly, her service was the real standout. This was hands down the best service we've ever gotten at any chain restaurant. If you come here, ask for Jessica. She's amazing! read more

So so disappointed, ordered my favorite Pasta Da Vinci, the chicken was pre cooked and hard. I've never had it prepared this way. Chicken not freshly cooked like it usually is. This is the only location that prepared it this terrible way. read more

I didn't try Cheesecake factory until maybe late college or grad school. I remember being pretty decent, especially the free bread. But for some reason, when I came back here, it just wasn't that good. Service, at least here was slow and not that great. Food tasted ok. Nothing really special. Probably wouldn't come back again, especially, now you can get their brown bread at supermarkets and costco. read more

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Today's (Thursday late morning) lunch experience was a great reminder of why I hadn't dined at the Cheesecake Factory in 5+ years. What used to be a nice restaurant is now a rundown, over-priced spot that serves low-quality food. I ordered the California omelette and specifically asked for no cheese or sour cream to which the waitress repeated back to me correctly. When the food came 20mins later, the omelette had cheese oozing out of the sides and sour cream on top. I did not let the plate touch the table before pointing out to the waitress the flawed meal. She brought a new order 20mins later and my party had finished most their meals. Didn't realize an omelette took 20mins to make! The omelette barely had any of the fixings it was supposed to come with. And did you know that their egg mix contains sour cream already in it?! It'd be nice to know what other hidden ingredients are in their food and what other meals are "pre-mixed." To add to this dining experience, there were many little black flies/gnats flying around our table. And the final blow to all of this was that we were charged for TWO omelettes. We kindly pointed it out to the waitress and she fixed it. However, I wonder how many people pay without reviewing their receipt and are paying for the restaurants mistakes. It is very sad to see the Cheesecake Factory become such a poor quality yet expensive restaurant. This has ruined the restaurant chain for me and I will not willingly go to another location. read more

Order to go often, usually great, this visit pretty poor! Ordered a club sandwich on sourdough and got slices of turkey with tomato on their teeth breaking Sourdough baguette! It was a shocker the kitchen tried to pass this thing off as a "Club Sandwich" terrible! Come on guys, I rave about you, as we are there at least once a month! read more

The Cheesecake Factory - Beautiful "To go" order - Desserts Near Me - Pasadena, California