Keep in mind you are paying for the experience and great desserts. The service is always great. The restaurant is always clean, friendly and enjoyable. The food is ok but priced high, again you are paying for the experience. I found a new favorite cheesecake today- Red Velvet!! Oh so good! read more

First things first, our waiter was fantastic. Very attentive as well as knowledgeable on the menu. I believe his name was Jason! He has been there for 5 years and it shows :) This is a great place to always make reservations during peak seasons. Being that we were there on New Years it was a madhouse with crowds of people waiting to be seated. Thankfully we were escorted to our booth immediately. Make that reservation! Upon sitting down I was shocked to see all of the silverware sitting right on the table and not wrapped in a napkin or sitting on top of one. That's a miss for me, I don't care if the table was just wiped clean! Every single utensil had water spots, making them look dirty.. some quick polishing would fix that! I ordered a Bourbon & Honey without looking at the menu, and was heartbroken to find out that has been removed!! That was one of the best drinks ever, and I don't drink! I opted for a Georgia Peach instead, and it was delicious as usual. I believe this was my 5th visit to a Cheesecake Factory, so I already had some things in mind! Cheeseburger Springrolls are a must, they are bomb every single time. Not sure why they started serving them with queso in addition to the Thousand Island-esque one? The cheese doesn't please in that case. The Korean Fried Cauliflower is absolutely delicious as well as the dip for them. The Chicken Potstickers could have been hotter, temperature-wise! Everything was satisfactory, but pictures are lacking on my part. (sorry!) Truffle-Honey Chicken was my meal & it was enjoyable! I wish there was a stronger truffle flavor though (personal preference). Chicken was hot, crispy, and fresh, mashed potatoes were garlicky and creamy despite the skins being included, & the asparagus was charred beautifully with great flavor! I decided on the Fresh Banana Cream Cheesecake for my free birthday slice & it was so light and scrumptious! I ended up packing up a White Chocolate Raspberry Truffle slice for home which also was a hit! read more

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It was a rather long and drawn out event. They kept seating other same sized parties before us. The waitress herself was stellar, kind and attentive and gave good suggestions. The drinks were tasty but cheap. I thought the food was overall okay, but didn't come out fresh. read more

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Food was excellent, waiter was great. Ordered cheesecake to go. When I opened it at home, it was SO SMALL that it actually flipped over and was a mess. $11.50 and ridiculously small. Cheesecake Factory should be embarrassed to serve this !!!! read more

This was 3 rd time come to this restaurant. I had a gift card. The menue has to much in it 1st off. I didn't like the seating. The food, nothing special. read more

Big menu, great desserts, The Cheesecake Factory doesn't leave you bereft of choices to pick from. Many steak, chicken, burgers, apps to choose from. And what they're fortay is, a huge list of cheesecakes to puck from, as well as ice cream treats, and milkshakes. This night, I had the Beef Shepard's Pie. Ground beef, peas, zucchini, carrots, and onions, in a mushroom gravy, covered with a mashed potato, Parmesan crust. Absolutely delicious, beef was plentiful, a very flavorful gravy, and the mashed potato, Parmesan covering was delicious. For dessert, the Strawberry Shortcake. Three shortcakes, with vanilla ice cream in the middle, covered by strawberries, and a strawberry sauce, absolutely yummy!! read more

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Solid 4 stars. Bartender Zach is friendly, and we have returned quite a few times to sit at bar due to enjoying the bartender. Fave dish is chicken Romano. Ambiance is fun (and hasn't changed for 25 years lol). Good happy hour. Ross park location has def improved in past couple of years. read more

We've been to several locations of this restaurant chain. We've always had a good experience. The food might not be super original, but it's quite edible. The service in this chain was very good. We wanted to order a salad in addition to the main course, but the waiter warned us that the portions were quite large, but if it wasn't enough, we could always order more. Of course, we also ordered a cheesecake (tiramisu cheesecake), one to share between the two of us. read more

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I thought I was here before , I guess not??? I never really liked the Cheesecake Factory. I find the chain is nothing great. I was there with a group, my wife and daughter and a few friends. 7 total. First off the menu is too big there is literally too many things not he menu and too many specialties as they say. There is no way that a restaurant can say they specialize in so many dishes???????? I was going to get a hamburgers that is generally a safe bet. At the last minute I decided to go with the shepards pie. The food was terrible, definitely the worst shepards pie I have ever had in my life. I ate about half mostly the mash potatoes and then asked the waiter to wrap it to go, Not sure what I was thinking as why was I taking home something so bad. I ended up tossing it in the garbage outside the restaurant. I do not think I would ever go there again. I do have have to say that the service was excellent. read more

The Cheesecake Factory - Desserts Near Me - Ross Township, Pennsylvania

We ate a late lunch at one of the high top self-seat bar tables and had the most wonderful server, Mike. He was so attentive and nice. The grilled fish tacos were okay, nothing great, and the rice and beans were pretty bland - seriously white rice without any seasoning at all. We had a side of sweet potato fries that tasted good and came with a chipotle dipping sauce that was a little spicy and tasty. They also came with ... wait for it ... ketchup??? So bizarre. I mean, I know Pittsburgh is a Heinz Ketchup town but on sweet potato fries?! Our server Mike and his big beard gets their own star added to this three star meal. He's a gem! read more

The Cheesecake Factory - Grilled fish tacos - Desserts Near Me - Ross Township, Pennsylvania

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Dined in here the week before school started and it unfortunately wasn't the typical Cheesecake Factory experience. I ordered a lunch pasta and it was good, however my daughter ordered a dinner pasta and it was smaller than my lunch portion. That was extremely disappointing for the price paid. We had been starving when seated and were looking forward to the fresh bread however we didn't get any for while. Apparently they were out and then when we finally got the bread our food came a few minutes later. Our waitress wasn't the most friendly and the service could have been better. The restaurant was busy and loud. After this experience I am not in a rush to return. *for the record not too loud, I meant it was busy and bustling with people! read more

My mother, sister and I went before doing some shopping on New Year's Day. It was about 2:30pm. We were greeted and seated within 5-6 minutes. Our server Ali approached our table quickly and was very knowledgeable about the specials. We all ordered Caesar side salads no which were a perfect start. I also ordered the Strawberry Spritz. It wasn't my favorite but I got through it just fine. It was a steady pace of guest coming and Ali handled all of his tables efficiently. Mt sister ordered the Truffle honey chicken. Ali brought out a taste of the sauce to make sure she would enjoy it before ordering. He was right! It wasn't her favorite so she choose to order the Fish and Chips instead which is cooked with Mahi Mahi. She enjoyed her meal. My mother ordered the Chicken Madeira which she throughly enjoyed and was enough for leftovers. I order the Grilled Steak Tacos. The tacos were really good. Loved every bit of them. It was served with white rice and black beans. They were just ok, my beans came out cold and the rice was tasteless. Ali did quickly get me a new side of beans. For dessert I opted for Linda's Chocolate Cake. Sooo soo good!! Overall we had a great lunch here. For d read more

The Cheesecake Factory - Linda's Fudge Cake - Desserts Near Me - Ross Township, Pennsylvania

This was my first visit to Pittsburgh in nearly 15 years. I lived there for 5 years. I was a huge Cheesecake Factory back then. Unfortunately, there isn't any in West Virginia. I made it a point to stop by during my visit. It was just as delicious as I remembered. Service was great. My waiter was Michael. He was very prompt, knowledgeable, and friendly. There should be a Michael at every restaurant! The food was delicious. It came out fresh and tasteful. I left full and a smile on my face. read more

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My friend found a random piece of green stuff in her spaghetti (it looked nothing like parsley) It's still good, but I wanna know what that is read more

Wanted to take my daughter here to celebrate her graduation. I called a week in advance and attempted to make a reservation for 8 people. I was told they don't accept reservations for large parties and would need to just stop in and add our names to the waiting list the day of. We showed up at 4pm after driving 90 minutes to get there and were told that it was a 2 hour wait if we split up our party into two groups of 4 (2 booths sitting back to back) or a 3 hour wait to sit together. I was not going to make my 85 year old grandmother wait 3 hours to eat dinner, nor was I was going to split our party when we are there as a family to celebrate my daughter. Extremely disappointed in the lack of customer service. We ended up at the Olive Garden and had our food served to us before I ever got the call that our 2 booths of 4 were ready. Clearly they do not accommodate larger parties here. read more

Went around 6/6:30ish and we were seated in 5 mins, this is honestly the shortest amount of time we have ever had to wait. Our waitress was phenomenal. She was very attentive and personable. We tried the ahi poke nachos and they were delicious. So glad we went out of our comfort zone with it. As an entree I got the warm crab dip and I absolutely licked my plate clean. The ratio between bread and dip was great. read more

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On a rainy Sunday we spent 30 minutes debating where to eat lunch. Finally we picked the Cheesecake Factory. Haven't been here in a few years. We knew it would be a long wait, there never isn't a long wait, but you go expecting it. I think we ended up waiting only about a half hour as we were able to snag a high top at the bar before we were ever called to be seated. Our server was decent. The menu is the typical lengthy menu. Despite all the items on the menu, I ended up ordering the same thing I always do , the club sandwich. My wife got the Louisiana Chicken pasta lunch sized portion. My club was the typical club sandwich, can't really screw that up. My wife liked her pasta and had so much she brought a large portion home. We always like their brown bread in the bread basket. The sourdough however was so tough you could barely bite through it. I was however surprised what the club sandwich price had gone to. We both left satisfied. read more

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I'm a big fan of the other Cheesecake Factory in southside works. This was my first time at this one. It's much smaller so the wait was really long. We were quoted 30 minutes and it ended up being about 50. Food was decent like always but not as good as I would expect from a Cheesecake Factory. Bathrooms were small and hard to get in and out of. Service was okay, a little slow but it was quite busy. I do not think I'd return to this specific location. read more

I can't lie, every once in a while I love a visit the The Cheesecake Factory. It was a busy Sunday afternoon but they were able to sit a table of 4 in 30 minutes & our server was incredible. I had a Caesar salad and the four cheese pasta. All was really good & I had enough for leftovers. The table split the fried cheese sticks and nachos. One of the cheese sticks was hallow inside! But they tasted good. The nachos were average. We got their new chocolate chip cookie dough pecan cheesecake to take home and omg, it was SO good. I'll be thinking of it for days to come. read more

The Cheesecake Factory - Desserts Near Me - Ross Township, Pennsylvania

the hosts were so rude. gave a nasty attitude from the beginning and were no help when our spot in line didn't move for an hour and a half

My mom, sister and I always take a Christmas trip over to Ross Park Mall. Yesterday we ate at the Cheesecake Factory, 1000 Ross Park Mall Dr. The wait was an hour! Very busy, nice to see...The restaurant was clean, the hostess was friendly, the food was fabulous, but the star of the night was Mike, our waiter! He was charming, attentive and knowledgeable. Always nearby and available, we never wanted for a thing! They are definitely lucky to keep such wonderful help, we will surely be asking for Mike's section on our next visit! read more

Festive atmosphere, great food choices including skinnylicious options. Servers are always attentive and helpful.

Went to the Ross Park location. We had the best experience. Our server Mason was fantastic! We were celebrating my mom's 89 birthday. Mason made it super special. He did everything right and then some--went above and beyond. The food was great as well. He suggested many of his favorite food items and was a true delight. It was beautiful inside and clean. I just cannot say enough about Mason...If you are going to this location, ask for him. Again, FABULOUS!!!!!! read more

Fantastic food and service from our waitress Isabella last night All of us were very happy read more

We are not frequent "big chain restaurant goers" but we had a gift card to the Cheesecake Factory. We brought our two kids, 2.5 and 10 months, arrived at 4:30pm and there was already a 40-50 minute wait. It was loooong for the little guys, but the LL bean boot outside kept one of them entertained for awhile at least. Haha! I ordered the Chicken Bellagio--spaghetti pasta with crispy chicken, and a strip of prosciutto. My husband ordered a southwest/Mexican chop salad, with chicken...except he only got three tiny pieces of chicken in the whole salad...we shared a tempura shrimp appetizer and we each got a lemonade, peach/strawberry. The kids shared a mac and cheese. We also received the complimentary bread, which is so nice, especially after a long wait with kids. Haha! Everything tasted great, though we were disappointed by my husbands salad that had basically no chicken. The kids couldn't get enough of the bread and the pasta! My meal was enormous and I was able to bring home a whole other meal worth of leftovers. The lemonades were good, but the peach one was a liiiiiittle on the strong side. Way too much peach syrup. We ordered two slices of cheesecake to go--my husband got banana cream--I only had one bite but the Bavarian cream seemed like it was a little "gritty" not the smooth creaminess you get in a donut--and I got the lemon raspberry. No complaints, it was so yummy! The service was relatively quick, though we did order our food with our drinks so we could get the ball rolling and get our kids to bed. Our server checked in once or twice but was very rushed each time. I get it, the restaurant was obviously busy. read more

The Cheesecake Factory - Chicken Bellagio - Desserts Near Me - Ross Township, Pennsylvania

Yesterday we were held hostage, sort of. My wife and I went to the Cheesecake Factory for dinner and I dont know if it was not ordering drinks........or the fact that we asked the waiter to come back (needed more time - menu is huge) but it took forever for us to be waited on and when we finally put our orders in, the waiter said "your orders are up ill go grab them. FIFTEEN MINUTES LATER I got a cold chicken sandwich and my wife got tacos with avacados hard as rocks. BEST part was...asked for a salad instead of fries..had him list the dressings, i picked one......know what i got? Fries. Worst part was we couldnt leave after a bad meal because it took forever for us to get our check. Got there shortly after 6. We didnt get into the mall until well after 8. Mall shops were closing. 2-stars in Yelp means "could have done better". 2nd star was generous. read more

An American classic at the convenience of the Ross Park Mall location! The menu can go on forever! And has something for anyone. There's Asian fusion, Tex Mex and American dishes! The wait on a Friday night was about 1 hour long. But it's easy to walk around the mall or nearby shops with their text message notification system. The restaurant is super busy and crowded with diners. The ambiance is loud but casual. I ordered a classic mushroom burger with a gluten friendly bun! And my friend ordered a fried chicken sandwich. Each with a side of crispy fries. The server was okay and trying her best with multiple tables. The cheesecakes are always worth a try! tldr food 3.5/5 service 4/5 ambiance 4/5 read more

The Cheesecake Factory - Mushroom Burger* ** - Desserts Near Me - Ross Township, Pennsylvania

I had a late lunch here with my mom and sister after a long day of shopping at Ross Park. We had to wait about an hour for our table, the restaurant was very busy for the mid afternoon. I want to give a huge huge shoutout to our waiter, he said his name was D!!! He was AMAZING!!! Despite the restaurant being packed, he delivered stellar service and never skipped a beat with getting us what we needed! He needs a raise!!! I had an espresso martini which was delish and my mom had a raspberry lemon drop which was super refreshing without being too sweet. We love the brown bread. For entrees we had korean chicken, orange chicken, and chicken bellagio. my mom's bellagio was amazing, orange chicken was pretty good, korean chicken (mine) was kinda blah. Huge portions though! Thank you again D for a great lunch today!!! read more

The Cheesecake Factory - Desserts Near Me - Ross Township, Pennsylvania

One thing I love about The Cheesecake Factory is that it's always consistent. Everyone here is always so sweet, and knowledgeable about the menu (which is 20+ long). I had an awesome espresso martini, had the Cuban sandwich, and tuxedo chocolate cheesecake. It's good, it's consistent, it's a tried and true classic. Great spot to go after a day of shopping, the decor is cozy with its low lights and dreamy ambiance. read more

The Cheesecake Factory - Chocolate Tuxedo Cream Cheesecake - Desserts Near Me - Ross Township, Pennsylvania

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was a bit expensive, but really good food and cheesecake. the server was incredibly nice and had great customer service. i would come back.

I went here a few weeks ago with some of my friends. When we put our names in at 6 they told us it would be an hour and 45 minutes. We walked around the mall for about an hour, then went back to the hostess stand and they told us our wait would still be about an hour. An hour later at 8pm we went back inside, they told us it would be 10-15 minutes maybe less. It was now 8:30 and we were still waiting. At 8:40 my friend complained and they claimed they had texted us but we must've not gotten the message cause of the bad service. Mind you we all had four bars and completely fine service and she was receiving texts from her family members. They continued to make excuses, they clearly just have no idea how long the waits are. This place is so poorly run, multiple people around us (with same # in party) got seated before us when we were there for longer. The food is good here (maybe because we were literally starving) and our server was fantastic, but those hosts have absolutely no idea what they are talking about and very rude, the mangers did literally nothing. Very disappointing and honestly frustrating as we wasted almost 3 hours waiting and didn't get seat until 9pm. Most likely will never return. Do better!!!! read more

Came here for Sunday lunch and appears to get quite the wait! I have never been to this location and really never go to CC factory in general but had an overall good experience. The service was great, atmosphere was pleasant despite being packed, deco was nice and welcoming. I love the bang bang shrimp! I just don't think it comes with much for the price and the coconut mojito tasted like no alcohol at all was in it so my only gripes. Avocado egg rolls delicious! My friend's food was over cooked. Would come again but not my favorite type of place, kinda rushed. read more

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Nice experience for a first-timer. Yes, first-timer. Beautiful interior, nicely lit, comfortable seating, and surroundings. I was all prepared for viewing their elaborate menu. Pretty sure they even downsized it, but it still qualifies as being pretty special. Knowing it would take some time to decide, we ordered their Korean Fried Cauliflower to help us get by until we ordered. Excellent decision! I highly recommend it. Our server was extra kind and very patient as we continued to change our order with each flip of the menu. It was helpful to see the calorie count next to each item but I am thinking calorie counting at a place known for cheesecake is probably useless. We passed on dessert this time, but as we were leaving, I noticed a lone guest seated in a comfy booth, reading a book while savoring an absolutely beautiful- looking slice of cheesecake. Great idea for my next visit! read more

The Cheesecake Factory - Oh mg. Korean Fried Cauliflower. ( what's left of it!) - Desserts Near Me - Ross Township, Pennsylvania

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Good food, longer waits, pricey a tad but usually worth it overall. Use Yelp every time if we can help it to set reservations ahead of time. Food is decent, set as a upscale restaurant, prices set to match. Usually good, not much that's not tasty here. The service tends to be good and the waitstaff is attentive and friendly. Dessert, well who doesn't want dessert from the cheesecake OG. Always tasty even if it does require selling a kidney to pay for it! JK!! read more

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We had a great lunch on Saturday at The Cheesecake Factory. As always the bread was great! I ordered the chicken tortilla soup and the chicken taquitos. The soup was good but not exactly what I was expecting it to look like. I did get no cheese so that might have had something to do with it. My taquitos were wonderful! I could have had two orders of them. My husband had a salad and thought it was good and very filling. We sadly didn't want cheesecake at the time, but I am famous for not having a wedding cake but have Cheesecake Factory cheesecake at my wedding. We got 14 cakes and asked each piece to be cut twice! It was a hit!!! read more

The Cheesecake Factory - Chicken Taquitos...great! - Desserts Near Me - Ross Township, Pennsylvania

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You get a one star review because the ordered cheesecake slices (3), took 45 minutes to be given to us. Not the waitress fault. Your$15 long island iced tea that was more ice than I put in a regular tea. Overpriced. The "manager" was "helping" the cheesecake ladies to catch up because they're "backed up". We literally sat in our booth with coats on, leftovers packed up..... Waiting for our $30 in cheesecake. You didn't have to bake it!!!! Just put the dang slices into a container. That's it!!! 45 minutes. And didn't even make it right for us?!? Waitress went over to counter three times. Nothing. We don't live in Pa. Here we are stuck at your mercy because you took our money. Hello owners, time to question your hiring choices! Our waitress was great. And stops there. Waiting an hour and a half at 4pm was expected to be seated Waiting that long and having a waitress who couldn't just get the slices for us. Really?!? Don't recommend. Stop being foolish. Make your own cheesecake and save yourself this craziness. read more

I came for Happy Hour and decided to place a to go order. The Long Island Ice Tea is excellent and a second one is just as delicious without being too buzzed. It's one of the many things I like about this place. A French Dip Cheeseburger and Dynamite Shrimp are on the to go order tonite. I will try to post pics before I eat the evidence! read more

The Cheesecake Factory - A Delicious Long Island Ice Tea @ The Cheesecake Factory @ Ross Mall. - Desserts Near Me - Ross Township, Pennsylvania

Alex Z was the best server! good food and good people. we will definitely come back and ask to have Alex. ended with the gluten free cheesecake per recommendation read more

Stopped in for an early dinner as place is always busy and can't get reservations. We started at the bar to wait for a table. Ordered a few drinks. Bar and high tops area are first come first serve.. thus when a high top opened we moved over there and cancelled our table wait . I don't mind eating at bar , but was planning on ordering a lot and needed space hah . Started w the tiktok famous mac and cheese balls . Fried and crispy outside, cheesy , hot, savory inside . I had the honey truffle chicken w mashed potatoes . Husband had the skinny menu chicken sandwich . The truffle chicken was savory and sweet and huge portion . Potatoes were red roasted w skins and delicious , also came w a hearty portion of fresh asparagus . Both ordered cheesecake ... I got the Hershey Choc. Divine !! read more

The Cheesecake Factory - Hershey's Chocolate Bar Cheesecake - Desserts Near Me - Ross Township, Pennsylvania

This was my first time at this Cheesecake Factory, as I usually go to the one in Southside. Overall I would say everything was pretty decent. When my boyfriend and I walked in, the hostess at the front was not very welcoming and told us that the wait would be 30 minutes, which was fine. When we came back in after a text to be seated, the party who had just walked in the door without a reservation or without putting their name in first was told they would be sat immediately outside, which was a bit off-putting because that same hostess did not ask us if we would like to sit outside. After we were seated our waitress immediately got our drink order and an appetizer put in. While we waited, we could not help but notice that the group that sat beside us was an incredible pain to their waiter. All they did was complain about everything, so kudos to the waiter who remained professional and was incredibly respectful when the group was absolutely not. The Factory Nachos were good, definitely freshly made and hit the spot after a long day of shopping. The chips were definitely home made which gives it bonus points, but I think they could be better if they made a cheese sauce instead of just melting shredded cheese on them. The pickled jalapeños were very very good, not too spicy. The SkinnyLicious Chopped Salad was nothing special. The dressing was a little too sweet, and the chicken wasn't very seasoned. The Santa Fe salad was very very good, but MASSIVE. I have seen my boyfriend absolutely crush every meal he has ever eaten and he could not finish this, so I would say to order this and split it with two people. The Oreo Cheesecake was an absolute delicacy. I think the icing on the top was a bit thick, but if you really like chocolate icing this is perfect for you. Very creamy and the Oreo on the top gave it a little extra crunch which I enjoyed. Our waitress was clearly very busy, but she came back to check in on us as much as she could and had a funny uplifting attitude. She would walk by and give my boyfriend a thumbs up to make sure everything was good. I would probably come here again, but skip the skinnylicious chopped salad. read more

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