For a chain restaurant, you can't go wrong with the Cheesecake Factory. My kids love it there. And it can't hurt to have a little mommy juice to get us by lol! The Wayne location is so much better than the Short Hills one. You would think Short Hills would be the better option given the location, but every time we've gone there, it's been disappointing, i.e. slow service, cold food, wrong order, you name it! read more

I went there last night for a quick bite and it was an ok experience. I usually get a hit or miss with Cheesecake factory all the time. When I arrived it was roughly around 9/10pm. Here is my personal breakdown. Environment It is simple. They try to do a romantic vibe which it is great for couples or family gathering. They do accommodate to large groups but the majority of your group has to arrive to be seated and you can't reserve table if you are planning to come with a large table. Food: It was okay. We order steak taco and resiling chicken with a red sangria. My sister enjoyed her resiling chicken because it was moisted but the con to the dish was the seasoning. It was pretty salty where we had to drink our waters and drinks dry. The steak taco was interesting, not in a bad or good way. It wasn't what I was expecting but I was content with my meal. I didn't care for the sides that it came with which was rice and beans, my sister mainly ate it. The beans seem bland so it wasn't interesting to me. Maybe some onions and garlic would have make it more interesting. Overall it was okay, it is a nice option because it is in the mall but it isn't a wow factor. Service: It wasn't the best. I always have an issue with the service with this franchise company. Since our food was salty we were thirsty and by the time we wanted to get a refill in the water we needed our check. It took over an half an hour for our food to come which seem too long since a lot of the seats were empty. My food was room temperature which my sister food was piping hot. Not sure if it usually like that but I was okay since it was tacos that I was having. Our server wasn't really there to serve us and I think we only saw him 4x times out of the entire service. We would have like to have better service but I guess that is what we get for sitting in a booth late at night. Overall It is a mediocre location and same with the food. It is nice to go to when you want to sit down after doing shopping within the mall or just happening to be running errands for the day. However, it is not the place to go out of the way for in my personal opinion. read more

It was very difficult to make a reservation here for my party of 7. I tried online & failed, called and they said we could only make a reservation online or in person, so I went there to make it in person and they said I was given false info. Luckily the manager (his name starts w/ an M) came over and was very accommodating. The difficulty of booking a reservation is the only reason I give this place 4stars. Everything else was great! Our server Stephanie was very pleasant and funny. She was on top of everything & very organized too. She fit in perfectly with the group we had. And the food was phenomenal with huge portions. read more

Excellent service, food is always on point, it gets very busy, I usually like to sit at the bar are for fast service..... bonus tip... book a table even if you're already at the mall for a table faster. read more

Service is always good at the Cheesecake Factory....the food is delicious and seasoned well.... and of course if you like... Cheesecakes there cake's is out standing.... read more

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The food portions have drastically been reduced on takeout orders. Chicken Madeira and Steak Diane* $24.50.... . Not worth the price and portion read more

Delicious and Amazing! The only thing is the wait time, they said 20 and we waited 30min. The waiter was very attentive and made sure to check on us from time to time. The food made it worth it! I had the wine and the jambalaya pasta , it was so delicious and the spices woke me up. Can we talk about that perfect bread!!! It tasted so fresh and fluffy, plus the butter just puts it over the top (we had two servings). We also ordered the red velvet cheesecake.... omggggg it was soooo good. Sugar overdose for sure! Coming back and definitely recommend a visit. Be sure to make reservations. read more

I basically eat here with family and friends all the time and I never have a bad experience with the food or service. Majority of the time there is a 20-45minute wait which gives me an excuse to go browse in the mall. They give you a buzzer just in case you don't hear them call your party. When you're seated, the host/ hostess let's you get settled and your waiter/waitress comes to take your order. I always ask for unlimited whole grain bread. That's my favorite. In addition to the bread I always order the egg roll sampler without the Tex Mex and Crispy Cuban and they always get the order right! read more

The Cheesecake Factory - Desserts Near Me - Wayne, New Jersey

Great experience and great food! Granted, it was on a Tuesday at 11:45am, so I can't speak to weekend wait times/experiences. Our server was amazing and drinks were refilled. The sliders were tasty, but is there an upcharge for adding cheese? The menu listed the sliders as $9.99 and we were charged $11.50. I had the skinnylicious chopped salad. It tasted great, but I could have used some more chicken. My husband had the fish and chips and he was satisfied with his meal. read more

Always a pleasant atmosphere with great service! I enjoyed my avocado egg rolls though a bit on the salty side, but if only they had more choices without meat and/chicken. Cheesecakes are always hard to beat here with huge portions. Our server (Andrew If I'm not wrong) was great. Also, I think they should start accepting Apple Pay. read more

Such a huge menu, I always have a hard time deciding what to have. Recently had the Mac and cheese burger and wasn't impressed at all. Same with the spinach dip app, it was just missing something. Both items lacked flavor. Have also tried the hibachi steak in the past with was very good, a couple a pasta dishes which seem to be my go to here. Also their salads which are huge! read more

The Cheesecake Factory - Bland spinach dip - Desserts Near Me - Wayne, New Jersey

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We ordered for takeaway today, the estimated time for pick was between 7:25 to 7:35, we were there at 7:25, the chicken in the Thai chicken salad had a rubber texture, dry, we couldn't eat it. The Fettuccine Alfredo was cold, the sauce was thick and had a sand texture, few shrimps again like rubber, nothing to justify the price. The only average meal was the shrimp with angel hair. Apparently the food was ready at 7:07, the shrimp angel hair was still a bit warm but not the other pasta dish. Our guess it wasn't freshly cooked, only heated, which is unacceptable. You don't get the value for the price you pay read more

I honestly went in for the first time to get some for the cheesecakes factory's famous cakes and let me tell you they did not disappoint. Will be back again sometime this month. read more

The Cheesecake Factory - Yum - Desserts Near Me - Wayne, New Jersey

Back for our annual Christmas lunch today. Peppermint Bark Cheesecake is back! We were seated promptly. Our server came quickly. Her name was Ebony. She was excellent. She was very professional. We were visited to see if we needed anything just enough without being pestered. Her service was very timely for desert, clear table, check, and exit! Very good! The food was great. My daughters burger was well done which is not how she prefers. She was so hungry she didn't care. She took her Peppermint Cheesecake to go. For me the lunch size Cobb Salad was huge and naturally I ate the whole thing. I also ate half the complimentary bread. I sit right there and enjoy the cheesecake! I had the Vanilla Bean which is now one of my favorites. By the time we left around 1 PM the place was packed and people were waiting for a table. They still don't have turkey. It doesn't matter, I can always find something to go with my Cheesecake! read more

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Love the food and the desserts. The drinks are great here too. Always a great experience every time I come.

First time to Cheesecake Factory for brunch.. They open @ 10 AM for brunch.. we were seated right away.. No wait at the cheesecake factory can you believe it! We try to eat at different places on Sunday for brunch.. Cheesecake Factory only offers brunch on Sunday.. I'm not a fan of lemon anything.. but I did decide to try lemon ricotta pancakes topped with fresh strawberries. They were so delicious! I would get them again in a heartbeat! My husband had create your own omelette. (you can put up to four ingredients in your create your own omelette). The omelette comes with either tomato salad or breakfast potatoes.. He had goat cheese & avocado omelette & with breakfast potatoes and bread.. The omelette had a wonderful taste as well! Would definitely recommend going for brunch! Not to mention it's so pretty inside Cheesecake Factory! The service was very good too! read more

The Cheesecake Factory - Desserts Near Me - Wayne, New Jersey

Damn, Cheesecake in Wayne. I've given you ample chances. Compared to the other Factories, you failing, bruh. I need you to make sure you don't burn the sweet potato fries and act like they are supposed to be charcoal. I realize it's weird to order breakfast at 9pm but I'm eating for two, me and my over the belt buddy. When I ask for an omelette with chicken, I didn't think I had to say I wanted the chicken IN the omelette but apparently I do. My bad. Water must be at a premium because I asked for two and only got one. I need you to do better, Factory. Seriously, you expect me to give you flambé money but you feeding me Walmart tater tots. I gave you a two because the shorty that waited on us laughed at my jokes. Prolly cause I'm hilarious. read more

The Cheesecake Factory - Watching the #Yankees and US Open - Desserts Near Me - Wayne, New Jersey

Stopped by for dinner today. I ordered our steak Diane and the flavor was awesome... but my steak was very undercooked (I ordered medium and it was completely rare). Raquel was an AWESOME server and because of service I will definitely give this another shot. The manager, Sean, stopped by to apologize and make things right. read more

The Big Bang Theory keeps putting this place in my head so I tried it for lunch. I had the chicken and shrimp dish over rice and - hard to believe - I didn't finish it. Flavorless. Then I tried the basic cheesecake and it was dry and kind of flat. Expensive with uninspired one star food. Friendly servers added one star. All she wrote. Can't recommend. But I'll still watch Big Bang! read more

Service is great. Food is excellent. I love going to the Cheesecake Factory more than Drake

It was delicious but my mom said she didn't like that the spring rolls had oil in them and they weren't rapped properly but overall it was very good. read more

Tonight I was given the choice of where I wanted to eat for a birthday dinner. I, of course, being a fan of Cheesecake Factory, was more than excited to choose your restaurant. Unfortunately dinner tonight left me wishing I chose somewhere else to eat. I decided to go with the angel hair shrimp pasta (one of my favorite dishes). The pasta was bland; the only thing that had some taste was the tomatoes, which were abundant in this dish. Unfortunately the 5 pieces of shrimp (yes only 5 pieces) was nothing to brag about either; although they looked tasty, they were tough and overcooked. My food left me very upset and it's sad to say that my once favorite place to eat is now going to be the last place I would chose to eat moving forward. Sadly, this isn't the first dish that's been disappointing but I've finally reached the last straw and will never Eat at Cheesecake Factory again. PS. This wasn't leftovers but the entire content of my meal. read more

The Cheesecake Factory - This wasn't leftovers, this was the full meal. - Desserts Near Me - Wayne, New Jersey

How good the service is definitely can vary, but the food is always good! The parmesan crusted salmon salad is amazing, as well as the Jamaican black pepper shrimp. It is apart of the mall so don't expect to find parking right in front of the restaurant. You might have to park a ways away depending on what time you go. read more

The Cheesecake Factory - Parmesan crusted salmon salad - Desserts Near Me - Wayne, New Jersey

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Overall, it was nice, the food was good, the service was quick and we were seated in no time and had very attentive staff.

Made the mistake of ordering delivery from these morons in the hopes of not having to deal with their stupidity. My DoorDash guy literally sat and waited 24 minutes for 2 pieces of cheesecake after I had ordered it 20 minutes prior to his arrival. Seriously, these Cheesecake Factory employees people are the epitome of retarded. Referring to this staff as "dumb" is a grave disservice to all dumb people around the world. "Stupid" does not even come close to describing the servers and wait staff. Slow, ignorant, zero etiquette and zero people skills. Everything is difficult for these morons. Took 20 minutes to get a glass of water. Never again. read more

Who does not love cheesecake? I know I do and my scale after going here will vouch for that. Located right in the Willowbrook mall the Cheesecake Factory is a great alternative to typical food court dining. I find that the menu is very extensive and they have almost every food on the planet. After your meal comes the really fun part......Dessert! There are so many choices of cheesecake to pick from. I think I have eaten every one they have. If you happen to not like cheesecake or feel like something different fear not. They also have a assortment of other desserts to pick from. They do get busy during the holiday season and weekends. I have done take out a few times and they do a nice job packaging. read more

The food and cocktails sucked !! We wouldn't recommend The Cheesecake Factory located in the Willow Brook Mall Wayne, NJ. The cocktail were 90% ice watered down. The food was horrible, bland no seasoning. How do you screw up a hamburger (order one at The Cheesecake Factory). We ordered cheesecake to go, upon arriving home our order was incorrect and the Adams Peanut Butter Fudge cheesecake was "BURNT" covered up with whip cream. This was one horrible expensive meal..... Upon trying to reach management to share our dismay I was on hold for at least 45 minutes no manager picked up. I tried to contact corporate with my complaint but they ignored my complaint filed. read more

Plenty of parking. Great food. Awesome service. Extended variety of options and prices. Love the skinnilicious menu and allergy options. In-door and outdoor seating available. Call before you go to know the wait time. read more

I showed up 1 minute late for my reservation after having To look for parking for a while and they turned me away and cancelled My reservation so needless to say we couldn't wait the extra 50 minutes. It's just ridiculous - no where did they say that you'll miss your reservation Slot if you're a little late. They were rude and have terrible customer service read more

Terrible service and food was not very good. We ordered a entree and came out wrong too. All out Fries were hard, cold and not edible. To get water or anything took forever including our order and the food wasn't good. We have tried other locations when in other towns which were much better. read more

Had lunch with my girlfriend. The dining are was clwan and neat. I had Chicken Chipotle Pasta which I liked the taste of it. It was midly spicy Chipotle taste. It would be good for the people who likes mild spice. Grilled Salmon was nothing special. Too me a while to get the food after ordering but the Waiter gave us free warm bread while we wait for the entree which was good. It's bit pricy for the college student like myself for the food even though it was a lunch special. read more

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The food and drinks are solid like they always are at Cheesecake Factory; I can always rely on that. There guacamole however could use a dash of salt and line. Our server was great. She checked in on us at just the right amount of times and the bussers always asked before removing our dishes. We never felt pressure to order more than we did and to leave after we paid the check although when leaving we realized there was a long wait. I appreciated that kind of service for sure! I also love the loooooong booths. read more

I've been to cheesecake many times and it's just like any other chain you know what you're going to get whether you like it or not.

Service was not attentive and good was deliver cold . Also when we arrived with our reservation we were asked to wait until more servers reported for work read more

I was eating a delicious American burger is juice meet the potatoes were cronchis and the waiter very Friendly and the bill was not very expensive read more

The Cheesecake Factory - Cheesecake Factory so good - Desserts Near Me - Wayne, New Jersey

Food & drinks were delicious. Wait time was 2 1/2 hours, the seaters are rude & not helpful or friendly. They do not take reservations which is another factor to the 2 stars. read more

This was my third time here and I can't say I've really ever been impressed at all it was just ok. Today we were all disappointed with our experience. One of us had Shrimp and pasta and the pasta was ice cold but tasted ok. Another had fettuccini alfredo which wasn't cooked enough and tasted VERY bland almost like noodles in milk. I had chicken breast with lemon sauce that was also very bland. I asked for more sauce and I drenched it and still blahhh. Two of us got cheesecake, the plain one was just ok and the chocolate peanut butter one was dry. There were 3 of us and we had no alcohol only 1 ice tea and 2 sodas and the bill was $115. OUTRAGEOUS! The waitress was ok but the manager was very nice. We didn't complain but we are just not going back. read more

Love Cheesecake factory but this was a terrible experience. Place was ICE COLD inside, if you didn't have a Woolrich coat on you were going to have a rough go. We were a family of four, sat down at 8pm didn't get our food for over an hour. Waitress blamed a "fire in the kitchen" ordered a steak cooked medium. Came back well done and I suspect they buy steaks with meat glue. Was super salty and weird looking not much better than an Applebee's steak except double the price. I will take a long break from Cheesecake Factory and re-evaluate things. read more

Swinging by on a winter's eve, I was lured by the friendliness and overall good rep of this place. Thrilled that the franchise has finally added a skinnier menu, and a generous one at that. I ordered the pear endive salad and paired it with mint tea. My other guests ordered chicken teriyaki and the other stuffed mushrooms. Wasn't thrilled with the butterflied uncut chicken breast on the teriyaki dish. The mushrooms were 5 to a plate, small but tasty. Be careful on the floors, even in my sneakers they were slippery. The refill of our iced teas was done wrong. We got the regular iced teas instead of mint. Also, the servers rush around, not exactly giving you room to maneuver. We were seated near the kitchen, so this did not make for a pleasant experience. Also, we overheard the servers conversations and they said some negative things about guests--obviously not aware that they were in earshot of guests. Ordered dessert to go, service was so good we tipped extra. Want to give it 3.5, but can't go with 4. read more

The Cheesecake Factory - Pear endive salad. - Desserts Near Me - Wayne, New Jersey

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First of all, the menu at Cheesecake Factory is mind-boggling. So many great foods to choose from, but including things that are healthy and lunch sized. Decor is classic Cheesecake Factory, with wide aisles and spacious ceilings, the only downside being the level of noise. I chose a green salad followed by the shrimp with angel hair pasta. Both were absolutely excellent! The large unsweetened iced tea was nicely made and clear, so different from the murky made from mix drinks at other eateries. Service was outstanding, and attentive but never intrusive. I just wished that Cheesecake Factory weren't so noisy. read more