I do not go to Coffee Bean and Tea Leaf very often, but I absolutely loved this visit. The woman who took our order was fantastic and gave us recommendations that were spot on. She made my coffee perfectly. Truly one of those experiences where you feel taken care of. The ambience was relaxed, chill, and welcoming. They also have a shaded outdoor patio that is so peaceful and perfect for a Saturday or Sunday afternoon. It is the kind of place where you can sit for a while, enjoy great coffee, and catch up with friends without feeling rushed. Overall just a great spot and a really enjoyable experience! read more

I was racially discriminated against by the man in this photo. I want the manager and corporate to contact me immediately regarding this employee's behavior. My stomach was in pain, and I needed a large cup of ice. I came into the store at 10:03 PM because there was still a group of customers inside. I politely asked the gentleman for a large cup of ice, explaining that I was feeling ill and needed to take medicine. He yelled "no" at me and said he was closed, even though the doors were still wide open. It would have taken less than 10 seconds for him to get me some ice. He then told me it would cost $0.25. I agreed to pay, but instead, he turned away from me very rudely, handed me a tiny children's-sized cup of ice, and forced me out the door. I don't know who you all are hiring, but his behavior was completely unacceptable. He embarrassed me in front of other customers and was extremely aggressive. I took his photo at the door and informed him that he was being disrespectful and that I would be contacting corporate. read more

The Coffee Bean & Tea Leaf - THE EMPLOYEE WHO RACIALLY DISCRIMINATED AGAINST ME & SHOULD BE WRITTEN UP FOR HIS BEHAVIOR! - Coffee & Tea Near Me - Los Angeles, California

I go to the coffees Bean & Tea Leaf, quite a bit, for my lunch break. The wellness Blend tea is my favorite. I enjoy taking a break there because of Martin and Cesar's great customer service and the high quality teas and coffees they carry. Martin and Cesar know how much I enjoy the Wellness Blend tea, they let me know that it comes in a 20 tea bag canister. Thanks to them I also enjoy it at home while watching a movie. read more

The Coffee Bean & Tea Leaf - My Wellness Blend! - Coffee & Tea Near Me - Los Angeles, California

(Shopped 06/17/25 TU @ 3:00pm): Yes, there were plenty of coffee beans, tea leaves, and more! Los Feliz's Coffee Bean & Tea Leaf's location was the closest to my hipsterhood neighborhood to buy some tea for myself and a dear friend I was going to visit. If you knew me, I didn't drink coffee nor was I a caffeine person, but I loved tea of all flavors (yes, I drank some teas that had low levels of caffeine which was unavoidable) and its inherit medicinal purposes. I felt their tea was sort of a luxury for me, so this was kind of a special purchase for me as well as a gift for my friend. I could do without their coffee and beans, but how were their tea and leaves!? PURCHASE Mango Cold Brewed Iced Tea Large ($5.75): On this hot day, this refreshing drink really hit the spot. Its lightly-sweet mango flavor was present throughout, but I could've used less ice so I had more to drink. I also thought this might be even better if it had boba! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=uLriG6Ht9qj3FE4c6qLqXA African Sunrise Flavored Herbal Infusion Caffeine-Free Tea 20ct Tin ($12.95): A bold reddish orange color, light citrusy vanilla aroma, medium body, mild honey vanilla flavor, soothing finish, and orange peel vanilla aftertaste. This was a beautiful tea! Jasmine Dragon Phoenix Pearl Whole Leaf Green Tea 20ct Tin ($21.95 x2): An olive oil pistachio color, jasmine aroma, full body, delicate jasmine flavor, calming finish, and gentle jasmine aftertaste. A relaxing elixir! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=9zQmk1cX_7fLcvKNroyPQg SERVICE I was warmly greeted by a gentleman behind the order counter as I immediately went to the area where the items I came in were located, he quickly rang up my purchase, asked/offered if I had their app for a potential free item based on my purchase, and wished me a good day - easy-peasy! PARKING (FREE) They shared a large parking lot with Albertson's and Yen Sushi & Sake Bar - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A very clean and modern space with plenty of tables also to be used as customer work stations, shelving areas for various products, a long order counter that included a display case of grab-and-go items with the price board directly above that, an inviting outside patio to enjoy your refreshment, and some light decorations hung on the walls. Plenty of natural lighting entered through the large glass doors and windows (some were shaded) while electric ceiling lights filled in the rest. There were no TVs nor any background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Coffee Bean & Tea Leaf's Los Feliz location fulfilled my needs and would certainly shop again. If I had to choose, I'd say this brand was my favorite of the coffee/tea industry because of their variety of teas and snacks. I enjoyed their flavorful teas, the prices were reasonable (although the Jasmine Dragon Phoenix Pearl Whole Leaf Green Tea at more than $1.00/bag was a bit pricey), and the service was the best. Plus, your furry family member was allowed on the outdoor patio. I found complete value based on the prices, service, and experience noted above (TOTAL paid experience was around $69.00 BEFORE any discounts/tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS read more

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The parking lot is vast as it is for a grocery store and a few small shops as well. The outdoor sitting area is nice, but beware of bees. The most recent time I went the behind the counter. Staff was super nice and someone even came around to clean up an area that someone had been sitting at. They were very patient with me as I placed my order for a large group Didn't get any food just got drinks and they were all correct read more

Luisa at Coffee Bean looked personally devastated when I asked to add whipped cream after the order was already entered. You would've thought I had announced a national emergency instead of requesting dairy foam. Then came the "for here or to go?" question. I didn't answer immediately because, clearly, I was there in desperate need of caffeine. She repeated it in a tone that felt less like a question and more like I was being disciplined by a strict headmistress. No "thank you," no smile, no asking if I wanted the receipt -- just an overwhelming sense that my whipped cream request had permanently altered the course of her day. Thankfully, the drink was amazing. read more

Very clean location and parking is super easy! Food was delicious and workers were so kind! read more

The Coffee Bean & Tea Leaf - GreenMatcha Iced Tea Latte - Coffee & Tea Near Me - Los Angeles, California

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Typically love Coffee Bean and Tea Leaf, so we scoured it out specifically instead of Starbucks. Upset though with the fact that when we stepped into the store with no line, it still took 10 minutes for them to get to the register. We had a coupon, but the cashier just stared at us and said she didn't know how to use it.......okay....We ordered and waited 5-10 minutes for our drinks. Drinks were good, but energy was weird and very hectic and unorganized. read more

WiFi: fast Seating: ample outdoors, limited indoors Outlets: some outdoors but not much Coffee: nothing fancy but the dark roast (served before 11 am) is awesome Other things: free parking in the Albertsons lot, metered parking on Hillhurst, and some curbside spots are usually available in the neighborhood read more

I've visited this The Coffee Bean & Tea Leaf location recently. On my first visit, I ordered an Ice Blended Mocha and a grilled cheese. On my second visit, I ordered just an Ice Blended Mocha. Each time, my orders turned out fine. The wait time wasn't long to recieve my items. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

It's not a good feeling when you go somewhere to spend money then the barista who takes the order is completely and unnecessarily rude. Luisa acted like we were bothering her and she had no capacity to help us. Please change out of customer service-you do not represent the brand or the neighborhood. read more

I frequent this store 5 days a week! The customer service (Cesar) is wonderful (5 s). He always has a great attitude and is very helpful when I ask questions about new drink and food items. Cesar is one of the reasons why I come to this location read more

The coffee is just so much better than Starbucks. That's really all you need to know. Folks who work here also always super nice. read more

The Coffee Bean & Tea Leaf - Iced FlavoredOrchard Peach Iced Tea and Vietnamese Cold Brew Coffee - Coffee & Tea Near Me - Los Angeles, California

Come with me to this amazing event introducing milk tea at Coffee Bean & Tea Leaf. This is the first time they have boba. Amazing! As more bobas can be found near you! Items of the boba menu: 1. Japanese matcha cream strawberry latte 2. Oolong tea with strawberry cream cap 3. Ceylon milk tea with brown sugar boba 4. Chai latte with salted caramel cream cap read more

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It's okay. The store is clean and the ambiance is nice to walk into and the baristas are nice and friendly. The team is really patient too if you tell them your order is wrong and they will fix it right away. I usually order their ice blended drinks, especially their Hazelnut Ice Blended with whipped cream, however, it just tastes like a regular ice blended drink and there's nothing too special about it. The wait time isn't too long and I usually receive my food items right away. read more

I've been in this location a few times, the attitude from the store manger is ridiculous. I come in with cups I purchased from CB to get ice and you'd think I was asking for gold bars. Also I've probably been a coffee bean customer longer than she's been employed at coffee bean. How about smile! And or tell me to have a nice fucking day! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

** Dog friendly ** ** on leash ** Dogs welcome inside and out on patio! I Really wish Coffee Bean had more Vegan options. The banana bread and chocolate brownie are delicious treats, but in terms of something more than plain tea / coffee really nothing like Starbucks Dragon Drink. What I end up getting is mango tea - cold brew mixed with almond milk. I was informed that the mango syrup has honey in it fyi if you are a vegan that does not use honey. They do not have coconut milk at this location, maybe others? Inside is always clean, outdoor patio partially covered is always tended to also. Great spot to sit and work for a bit. Free parking in lot shared with next door restaurant and Albertsons. Metered street parking on Ambrose and Hillhurst. Great painted wall mural on Ambrose outside and a monarch mural on outside patio for those IG photos. Always friendly team members. Last time there I was asked if I wanted the banana bread and brownie to be warmed up. Next time I need to ask if they have a Pup Cup . An occasional treat for my girl. read more

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The jasmine peach tea I usually get on the week sometimes really taste like On the weekends which I do already but it two times taste just like water with flavor You can really feel the difference line if they are two different drinks Hope the do a better job Helping the employ with the right recipes so they will have a better rate read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

The place is generally cool. Nice and clean store so that was great to walk into. And the general energy was good at first. But then when I went to order, the barista who took it kept talking over me. As I was trying to give what I wanted, she just kept asking questions as I spoke. It was a little frustrating because I had to repeat myself a few times as she was not really listening to me. Also, when I received my order, the barista shouted my name twice in a matter of 5 seconds as if I wasn't anywhere near the bar even though I was right next to it. The Blueberry Scone that I got and then coffee was great, as it usually is. Also, I like a little (and I mean a little) STEAMED Oatmilk in my coffee. I feel it compliments the flavor of the coffee and brings out the flavor of the milk better than when the Oatmilk is cold or at room temp. When I asked for that small amount (1/4-1/2 in) I was immediately told it would become an Au Lait. I understand that if it's an even blend of coffee and milk, but an extra $1-$1.50 just because I asked for 1/4-1/2 in?? That's seems unnecessary. ESPECIALLY since I ordered a Hazelnut Latte w/ Oatmilk for my friend so they were already steaming it the Oatmilk anyway. I VASTLY prefer Coffee Bean to Starbucks but Starbucks and most of the local coffee shops I frequent all have that option as a button on their POS. I wasn't pleased. I'll give this location one more shot. Maybe it was a rough morning. Also, it would be nice for them to brew decaf coffee so that people don't have to order an Americano if they want Half Caff or Decaf. read more

This location should be at 5 Stars. Always friendly Always clean w great music underscoring and not overwhelming Always great service Always a great place for a breakfast chorizo burrito Always presents a team who aren't pissed off about having to work They call me by name. Gush. read more

I havent been to a coffee bean in so long! I desperately needed coffee and stopped by and ordered a large iced coffee. It was refreshing and not bitter at all. I forgot how good their iced coffee is. I'll have to start coming here again. read more

I really liked my experience here! There's a big parking lot in front of the cafe, so that's really nice. It opens until 10 PM, which is enough time for me to wait until the traffic has died down. The staff is super friendly! I got the cookie butter blended smoothie and it was super delicious! I was afraid it would be too sweet but it was actually fine. I would probably get that again the next time I come back. I also really want to try some of their pastries too! There weren't that many seats or plug outlets but luckily I didn't need the plug outlet. The music was kind of loud though, so it was a bit hard to study. Overall, I had a positive experience here. I think I would probably try to get here earlier to get a seat. They do check for covid vaccine cards, so make sure you have that on hand if you plan on dining in! read more

The Coffee Bean & Tea Leaf - Cookie Butter Ice Blended drink - Coffee & Tea Near Me - Los Angeles, California

My reliable caffeine stop. Smooth espresso, creamy lattes, and teas that actually taste like the leaves they're named after (the Jasmine is ). Staff is friendly and fast--even during the morning rush--and they're great about tiny tweaks (extra hot, light ice, alternative milks). read more

Great service, great consistency on drink which aside from a comforting setting makes this place my go to for Coffee! I been coming here for years and will drive and skip every other coffee shop closer to me just to come here because it never disappoints! read more

Th GREATEST COFFEE BEAN to ever exist. The best gem in Los Feliz area. Ran by the best staff on this side of Heaven. Been coming here for decades. God bless this establishment! read more

First time customer here & extremely disappointed.. Came in for the iced tiramisu latte with friends and it was sold out but not advertised that it was sold out anywhere... I wanted a cookies & cream iced latte but was told they only do that flavor for blended drinks. Employee kept insisting i would try the cookie butter drink when I was not interested, and kept correcting my order to that? I ordered a brown sugar iced latte and it wasn't too great... took 10 minutes to make my drink with no line/customers in front of me? There's no music in the cafe and all you can hear is a strong, loud buzzing AC sound. It's very tiny and there's no more than 3 tables. The barista came over and asked us to get up so she could open the blinds in the middle of us sitting and chatting? Overall, as a first time customer, the whole experience was very confusing and disappointing. I'd rather go to Starbucks across the street where the cafe is much larger & ambiance is nicer & they're never out of stock of holiday flavors!! read more

I redeemed a lot of Citi Thankyou points and converted them into a gift card from The Coffee Bean & Tea Leaf Company. I live in New Jersey, and when I tried to order coffee online using my gift card, the website indicated that the company doesn't deliver to my address. When I contacted the company, I was told that I needed to use the gift card at a physical company location. However, the company is California-based, and has no East Coast locations. There was no statement or warning provided by The Coffee Bean company indicating that they didn't ship to New Jersey. Moreover, the company has no customer service number--you cannot connect with a human being there. You can only email with them, and the email responses I received basically told me, in a fake polite manner, "go eff yourself." read more

Alert Alert Horrible service !!!!!! Don't waste your time or your money I work down the street so I frequently go in to have a coffee and a sandwich but I had to stop going because there's this heavyset girl with blue hair that's extremely lazy and extremely rude I asked your A question about the coffee and she looked at me confused and upset because I was asking her about the coffee aside from thatHer customer service is extremely rude and she's very lazy. I used to go in A few times a week but now I don't even bother especially if I see her. I just head to the next coffee shop because she is extremely rude and lazy. I don't know how she even got her position.(side note she in the food industry and her hygiene is very poor) don't recommend at all And if the owner would reach out to me I would greatly appreciate it Karla.. read more

This is always my ultimate study place! They have outlets inside and the workers never seem to care if you're there all day working even if you only order a drink. I recommended to get an iced lemonade with green tea so good!!!! read more

The Coffee Bean & Tea Leaf - Green team Lemonade - Coffee & Tea Near Me - Los Angeles, California

I love the ambiance here! I get greeted all the time when I walk in! I became a regular and majority know my name and my drink orders! I always go in the morning before work the morning team is Amazing!!!! Keep up the amazing work!!! read more

Love coffee bean!! Nice place with good parking. Next to a sushi spot Nice AC temp read more

Worker got an attitude with me cause she made my drink wrong. Poured a hot drink into a plastic cup with ice to "correct" it. Thanks for the watered down, room temp latte. read more

I drive out of the way to visit this location. The people who work here are always so friendly and welcoming. The patio offers a lot of seating and is a relaxing place to spend some time. read more

The service here was awful. Not reliable, no one was friendly. The manager here was not cool at all. Not sure if I would recommend. I like the muffins though. Has a good vibe. read more

I love this Coffee Bean . They are friendly and very nice !! The staff is very helpful and they greet you with a smile .

Horrible customer service. My friend and I walked into the store for a drink and we were taking just a minute to look at the menu and decide what we want. Mind you we were waiting in the back so the barista knows we are deciding but she just kept looking at with an annoyed face and we apologized to her for taking a minute to decide and her response to our apology was a huge eye roll and big attitude on her face and she walked away. The barista is on the taller side with dark wavy hair in a pony tail. She had the nastiest attitude. We decided to go to Starbucks instead after receiving her awful attitude. I'm really sick of seeing these Gen Z entitled workers everywhere with terrible customer service skills. I'm sorry but if you're going to hire someone, train them how you should. I work too hard for my money to receive such shite service..... read more

Didn't appreciate the attitude and poor service. Cookies and cream ice blend, simple drink but the staff made it without whip cream&topping. Their excuse was "we're out of whip cream lids" asked for a larger cup to pour the drink and just add the missing items. In less than 1 min the staff magically had lids but didn't bother to add toppings. Please give costumers what they pay for! read more

The Coffee Bean & Tea Leaf - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Los Angeles, California

Yum Can't go wrong with coffee bean. Their blended coffees are great. I really like the cookie butter one just in time for the holidays. The only downside to this location is the parking lot is really full usually during the day. Other than that the employees are nice here and I enjoyed my visit. read more

The Coffee Bean & Tea Leaf - Vanilla Ice Blended drink - Coffee & Tea Near Me - Los Angeles, California

Let me start off with, I'm never in this area. It just so happened that we had to go to somewhere on sunset for drive through COVID testing and it wasn't far from the office building. We used the app, placed the pickup order and rolled over. The place was crowded but our drinks were ready and I just needed to ask for them. The drinks were good and followed the easy ice and no whipped cream requests Now why a 4 and not a 5? I just wish the pickup spot didn't require you to walk by everyone in the place. The less contact, especially those actively eating and drinking, the better these days. Other than that, solid Coffee Bean. Final Words: We were not disappointed with our drinks. Solid. read more

This review is mostly for Cesar! The second I stepped into this location of the coffee Bean, I was greeted by him in such a genuine way. I've worked in customer service for a long time so I'm pretty good at telling the difference between a forced interaction and an actual just kind energy, and he was amazing. I asked him his thoughts about a specific drink, and he was very honest and helpful in helping me find the right drink for me. I ended up not getting the one I was asking about, so he helped me settle on a vanilla latte. He even had some interesting things to say about milk options, and in the end I settled on an iced vanilla latte with whole milk. Not only was the latte delicious I left feeling like a valued customer. I live nowhere near here and I would come back here in a heartbeat. I even historically have not always loved this chain, but he may have turned the tide! Clean location, lots of parking, friendly staff, no complaints here! read more

The Coffee Bean & Tea Leaf - 32 ounce iced vanilla latte with whole milk. - Coffee & Tea Near Me - Los Angeles, California