Whenever I feel my life falling apart and unraveling, I visit The Container Store. It calms the nerves. The prices are reasonable if you're picking up a few here-and-there organization products. Although, should you decide to go full-throttle in wrangling in your disorder, expect to pay a premium price. read more

So we've been without a closet for who knows how long, due to various remodeling projects. We considered the Home Depot route, but didn't want to end up with particle board pieces of "wood" that would eventually disintegrate with any moisture or time... Came here to check out the Elfa closet systems at the recommendation of a co-worker. We weren't quite sure if our closet would work out, especially at a reasonable price, but we opted for a reasonably basic set up which still looks pretty cool in my opinion. We'll be back for our other closets... :) We FINALLY get to start hanging clothes! :) read more

This has been my 'go to' Container Store for many years. I have several items that I love and can't find anywhere else. Today I was called to the cash register with a wave and no request. I obliged and greeted the cashier with a smile (although we were both wearing masks). No response from her. This is a difficult time for all and while I understand we're all very fortunate to have people waiting on us I do think it's not too much to ask for some kindness and consideration from the person waiting on me. I purchased extra large container bins that I buy for storage. They're perfect for my needs. A very generous and considerate employee had stacked them for me and put them in my cart and taken them to the front while I shopped for other things. The woman at the cashier asked me to please take one out so she could see the bar code. I couldn't get it for her because they were literally stuck together. She sighed and instructed me to 'go to the window so I can come around do it myself' in a very inappropriate tone. The attitude was stunning and rude. I have no idea what kind of day she was having but to present herself to the public as if I was going to infect her without hesitation is difficult to understand, on my part. Her anxiety was palpable and insulting. We all get it...the threat of Covid sucks. However, a mask is a great deterrent and a positive outlook does wonders. I hope she can find a smile and calmness during this very difficult time...for her sake and the customers she's waiting on. read more

Lots of containers, lots of store. I don't like all the plastic crap they have, or the particle board options, but they have some important items for the new college student to keep organized. I do however like to look around and hope for something useful as I love organization.. read more

The first time I entered The Container Store, I felt like I had been kicked in the face, because I could not BREATHE due to total love and obsession. I like to organize things, and I like for things to have their own place. I'm not a neat freak, but I have a weird thing for organizational aids. The Container Store is the Mecca of organizational aids. On every aisle, you will find something you must have. YOU HAVE TO POSSESS IT. My top buys have been floating book shelves, which make stacks of books look as if they are just glued to your wall, and a business card organizer box that I flip through every day. Service is usually really excellent. I don't know how these people know where everything is, but they do. Only black mark is that the check out area is a bit confusing and I've often waited longer than seemed necessary. read more

Organization at its finest! What a great store! This is a place where I could spend hours wandering the aisles for inspiration to arrange all my clutter!! And thats exactly what I do! Now some of us have those times where we identify the need to tidy up our living space, but for me, it usually flows on like a tsunami, where I feel the urge-to-purge and 'GET ALL MY CRAP OUT NOW'. And thats when I visit the container store. Over the years, Ive gotten a lot of great ideas here from the organization of all my holiday decorations and gift wrapping equipment, arranging my winter and summer linens, to carefully storing away wedding items. Unfortunently, this place is pricey (hence the 4 stars). So I usually only purchase items if its a last resort and I cant seem to find it easily online or in another store. And I always hit this place during their big sales to check out any deals. A great place for creative inspiration! read more

I heart The Container Store! I always feel so productive and organized by shopping there! And most importantly, I can justify my spending! I NEED all this crap to sort my other crap and make my house clean! What logic......buying more crap for other crap.....that is up there with my other motto of spending to save! Put something on sale or tell me if I buy 2 I get a better 'deal' and I am sold! That is what it is like when I am at The Container Store. A true love hate relationship! Anyways, bought some cool things to organize my hundreds of pairs of earrings, necklaces, and bracelets (these containers were a bit expensive but they do work and I am enjoying actually being able to find my 'stuff') , an over the door shoe organizer (the jury is still out on this one), some drawer organizers for my socks (working well so far), and my favorite, a couple of purse organizers. Yes, purse organizers! They hang in the closet and have large pockets for purses. LOVE IT! I can see all my purses and helps me remember what I have. Tend to forget what I have and use the same things or buy more of the same because everything is piled on top of each other and I forget about them. So see I did NEED it...LOL!!! Downside of this specific store: after I buy all this stuff I have to walk a million miles to my car in the underground structure. Hummmm....obviously I didn't think ahead. I find The Container Store in the OC with it's parking right outside of the door and the ability to take a shopping cart out to my car much more convenient. Ahhh so much to buy and organize but so little $$$$!!!! read more

This place has a lot of stuff to choose from. The prices were middle of the road I'd say. I think the location was hard to find if you're relying on yelp and your GPS to get here tbough. Having never been and not being familiar with the Westfield mall in Santa Monica it was a chore but I figured it out. I found what I was looking for in the end. I called over the phone and talked to a Lisa. She was very informative and helpful. I asked for her when I got there and she was just as helpful in person. The customer service I received was surprisingly good. I would definitely return to shop here. read more

Love The Container Store in general. I don't love this location. It seems like every time I'm there the one particular thing I need is out of stock. I needed a new piece for my Stackable system for my jewelry. They had every other piece in every size, color, and combination. The one piece I needed wasn't there. It took about 5 minutes to find someone who worked there to confirm that they were sold out of that one piece. I then moved on to another part of the store. I needed help again and had to search for about 15 minutes before I found an employee to help me (again, the one thing I was looking for was out of stock). I did find 1 thing I needed and went to checkout where there was only one person working, but 3 people behind the counter just staring into space. Honestly, I'm thinking I'm just going to order online from now on. The Container Store has some amazing things, but this store's negatives outweigh the company's positives. read more

This store is great. This mall is a mess for doing all the construction but the container store is huge and has amazing things. They have things to fit any kind of need for containing, organizing, storage, beautification, and other odds and ends for home, office and life in general. I can't say enough good about the store itself. A little hard to get to. A little hard to fine from the parking garage. Not a lot of staff of the staff that is there is very good. They are very helpful and really another product. I understand the owner of this company is very smart and good also. Apparently he has a book out that I might like to read. I understand this is a great place to work also. A company whose employees have great attitudes like this is a good company to shop at in my book read more

Customer service is definitely dead. Don't bother trying to call here to ask a question. They don't answer and then act like a*holes when you ask them why. The El Segundo location is better. Screw this store and the staff here! read more

A store of just containers? I had no idea such a thing existed... but it does! And this is possibly one of the most useful stores in the world... We have bough just about everything here... from dish shelves and wine glass holders to put in our kitchen cabinets, to the lunch bag I bring to work every day, to a very stylish-looking recycling bin to separate paper and glass and plastic in our kitchen. Not to mention our hampers, shoe racks and hangers... And water bottles, plastic food containers, and the little bottle with a built-in straw that I drink my juice out of as I walk to work in the morning... Okay, I'm going to stop listing our purchases because I might go on all day. But if you do want a detailed list of everything in our home from the container store, just ask. I'm sure I could compile a complete one. The people here are nice and always ready to suggest the container you need to suit your needs. Don't go in here if you're on a budget, or really to spend your money on food and shelter, or something equally as important, because you will find 20 billion things that you NEED as soon as you step through the door. And the list will only grow as you walk down the aisles. read more

This is a DANGEROUS store for me. They have helped me organize pretty much my entire house, and because they are very pricey, and because I like almost everything in the store, it's hard not to go broke here. I can always find things I NEED, and I can always find things I WANT........hence, it's a dangerous place. But OUTSTANDING. This is the ONLY place to come for organizational and/or storage items. Also, they have very helpful and knowledgeable staff, who walk around asking if you need help. They don't wait to be asked. I like that. They helped me fix a bathroom storage issue that I never thought could be fixed. They're awesome. Oh, there is ONE thing I dislike about this store......THEY AREN'T CLOSER TO MY HOME. Boo-hoo. read more

"One of the best dates that Stedman and I ever went on was when he took me to The Container Store." -Oprah Winfrey As usual, I agree wholeheartedly with Oprah. Fantastic, amazing...I might even go with magical, here. If you have any appreciation for good organization, The Container Store is one of those rare little straight-up-addicting pieces of heaven. This particular location is great. The staff is the good kind of helpful, where they are openly available if you need them, but they don't harass you constantly. That, combined with the rows and rows of nifty little organizational treat makes it the perfect place to spend a Sunday afternoon. read more

I love this place! The organizational freak in me gets so excited everytime I step foot here. I only wish I had an unlimited supply of money so I can shop til I drop, since stuff here can get pricy :( But ANYWAY, I love this location. It's awesome because if you order online and do pick up in store, you get one hour free parking validation. Free parking at Westfield Century City is a gem! Last time I made the mistake of going to Container Store in Pasadena and I struggled to find parking (and had to pay). They're pretty quick with online orders, too, so not to worry if you're impatient like I can be. :) I've only been to two Container Store locations, so I can't say much about how it compares in size. It seems huge to me, and I've never had any problems looking for what I want to buy. Customer service is always great also. On a closing note, I will share with you my favorite Container Store purchase. :) It's the Oh! Chair by Umbra in surf blue. Perfect addition to my bedroom. read more

We hit up this Container Store several times over the course of a few days and ended up spending quite a bit of money. The result? A very clean and organized closet with drawers for everything. The best thing about this Container Store is the staff. They were super helpful when I was getting my Elfa closet stuff and even gave me a 20% discount off of everything because they had some "College Night" going on (which I was clearly not a part of). Better yet, when I came back to exchange some of the things that were the wrong size, the manager still gave me a 20% discount! Everybody was extremely friendly and I'm sure I'll be back to buy a lot more stuff. read more

The store is really big. They have all the furniture that you can ask for. This store has a lot of varieties of things they can buy. It is located on the second floor of a Westfield Century City, right next to the escalator by the Santa Monica entrance. The service here is great and the employees will help you find something when you need. read more

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Once I found out this container store was inside of the Century City mall... I was very turned off because of the hassle I imagined. I THOUGHT WRONG! - When you make a big purchase like I did(full of bulky stuff too), they have flat carts and etc and their employees help you take your stuff down to your car!!! - The elevator to the garage is right outside their store! - To top it off, they help you put it inside your car. They don't just wheel it all out there and then leave you hanging. lol I WAS SOO RELIEVED! - Prices are reasonable, and the ON SALE or marked-down items rock my world - I had 5 different employees help me at different times. - They were all pleasant and knowledgeable or helpful. - I love how this store upholds strong teamwork. One of the employees was singing out loud and I thought it was amusing as well. haha He also gave me 60% off some things that were "discolored from the sun" and was going to be trashed(because holiday's coming and they can't fit it all into their discount corner) I always dreamed of going into one of these stores and now I finally have and I'm glad I did! !!!!Thank you to all the wonderful employees of this Container Store:)!!!! read more

I am a big fan of Container Store. But recently, I placed an online order and came to pick up at this store. The pick up time is at 12.30pm, I arrived at 11 am. I realized I was way too early for my pick up time. I politely asked one of the sale representative if it's ok to pick up order early or should I just cancel and pick the items out from the store and check out at the counter. The guy informed me that it wouldn't be a problem and it should take 30 minutes. So I stayed and shopped around for 35 minutes. Came back, they told me to wait for 25 more minutes before I got my order. I could have canceled that order and just shopped in-store and went home by then. I understand that there are many orders they have to fulfill. However, I would expected a honest response that would not waste my time. I am still a loyal customer of Container Store but no longer at this location. They opened a new location at the Grove and I love the service there much better. read more

Funny story. My dad gave me a white gift card for what I thought was The Container Store... it was actually for Crate & Barrel... my bad. Helvetica font confused me... Anyway, I needed hangers and since they have a such a lovely display of colorful hangers in the front window, I knew this was the spot to do some damage. I picked out a variety 172? hangers that way it was .25 p/hanger versus .29 when you buy less than that... or something. I also needed a few containers for my excessive jewelry collection and they had an amazing selection of tackle/thread/misc. boxes! At first I couldn't find them but the saleslady that was helping me knew exactly what I was talking about and lead me to the right location, she amazingly helpful and super informative. I also picked up a shoe rack and a step stool, why not, I thought I had $100 of free spending! When I got to the register and slid the lovely white gift card and the guy at the register said it wasn't working. When I handed it to him he looked at me like I was crazy but hey, I guess I am... I was soooo embarrassed but he was super nice about it and urged me to put some stuff back, so I surrendered the step stool. Despite my silly, embarrassing mistake, I highly recommend The Container Store for all of your organizational needs! read more

The first time I went in here I hyperventilated. I managed to escape with my life, and a few 3-ounce plastic bottles. I was so completely high from lack of oxygen that I started yammering to the checker about how I travel a lot and can't EVER find 3-ounce bottles and how excited I was to find them! She looked at me blankly; obviously SHE doesn't know about the TSA's "3-1-1" Rule. Really, though, the bottles are fucking awesome. They don't leak with changing cabin pressure or nothing, and they also have fun neon-colored caps so you can tell your shampoo from conditioner from liquid soap. Heaven help me. read more

The staff was very helpful. As soon as I walked in, I was asked if I needed help and I found what I needed in 5 minutes. I purchased what I needed and left the store to continue shopping around the mall. When you're ready to leave, you drive to the pick-up area and call, and someone comes down and helps you load your car. For being located in a crowded mall, they have great service. read more

The Container Store - Home Decor Near Me - Los Angeles, California

They have a container for EVERYTHING, even for things you didn't think you needed containers for. Don't forget to drop by their sale section in that back corner - they usually have some gems there. The location is great because you can easily take your stuff down their huge service elevator to your car in the mall garage. read more

I LOVE the Container Store & have gone to a few locations, included this one (Pasadena & San Diego too). The layout of this location is nice & spaciously laid out. It's within the Westfield Century CIty shopping mall, which may be a little inconvenient for some regarding parking. I'm also glad they give teacher discounts too! I wish there was a location in my area. read more

The Container Store just feeds my OCD tendencies like a drug. Thankfully this location isn't close enough to my home to let me visit as much as I could. However, since it is part of a mall that has a tendency to get very crowded (ESPECIALLY in the parking structure....even more so during the holidays) it's not my favorite location to visit. read more

There's a container for everything and I'm an organization fanatic. Need I say more? In my world, everything needs to be in some sort of container, preferably square or Hello Kitty. And in my world, there is the container store. It is often my paradise. I always spend over a $100 when I'm there. If I'm only there for a filing box, I still manage to spend over $100. read more

I guess we can't help but accumulate more and more stuff we don't need. That probably explains the reason for the junk takeaway service 1-800-GOT-JUNK? and The Container Store--a whole store dedicated to keeping you organized. A lot of this stuff you can find at a Target; however, the selection here is pretty good so instead of Target-hopping to find that organization piece you need, you can make one stop at The Container Store (located at the Century City Mall next to Borders). Their prices are competitive. read more

The Container store has always been hit-or-miss for me. I come here alot yet I never buy anything. Mostly cause I'm so overwhelmed by all the different choices and storage ideas that I leave here more frustrated and scattered than I originally came. CS is a great place, if you want bins, storage ideas, little knick knacks I always find something new here that I "couldn't live without" which seems to happen alot. I recommend checking out their used section, sorta like Ikea's AS-IS section container has it's own floor model samples discount for quick sale. I've found many great items here hella discounted because of minor wear and tear issues. Bargains are my friend. I'll always be back, especially since I love the mall here but I'm still debating what bins to buy from last year, great for choices, bad for indecisive people like myself. read more

I like organizing things. No, I love organizing things. Closets, email inboxes, books, writing utensils... you name it, I'll try to organize it. So I pretty much almost peed myself walking into this store. The options for organization made me dizzy. It was all I could do to keep from draping my hand across my head and fainting onto brightly colored stable containers. Sure, there are a lot of items that made me turn up my nose and go "hmph, I could get this for 1/4th the price at IKEA" but overall it was still breathtakingly impressive. read more

I love The Container Store. I've never been to this one before, but I have been to one in the past. I don't usually go to Century City, though I will go more often because of this store. When I went to The Container Store I came with my mom, since she needed some, well, containers. I don't know how long we spent there, but it felt like a long time. We went our separate ways and got "lost" in all the items, my mom took the cart. When I met up with my mom again I saw her cart full of stuff. I didn't buy anything myself, but my mom surely did. I'll definitely come back for a lot of different things. Though I should remind myself to come with a list so I don't go overboard, since I found that it would be so easy to do so. read more

Love this store! The staff is very helpful. Prices are good! It's inside the mall so I had to be mindful of how much stuff I bought because I would be walking through Bloomingdales with my bags. They might have some kind of service that brings your stuff to the garage but the person who rang me up didn't mention it and I didn't see any signs. I'd go back but not if I need a lot of stuff. read more

Horrible customer service. I called numerous times for my order pick up and they picked up the phone just to hang up every time or just didn't answer at all. If you're that unhappy with your job work somewhere else. I can understand if it's busy you can tell me to hold and I'd gladly wait but who the hell picks up the phone and hangs up ??? Get your customer service together !!! Such a sad first experience shopping here read more

I love my label maker and that says it all. Being organized is a necessity in my life and The Container Store makes it easier. Usually their service is great, but my last trip was not a positive experience. If you ever go, don't ask Tamara for help. She obviously hates her job and will give you wrong information. Story here: I walked in and asked a man at the register if I could use my Pop discount in store. I showed him my phone and the discount as applied on the website. He said yes so I began to pull everything I needed, which was 14 items. When I arrived the register, I was "greeted" by Tamara who yelled at me from a distance, with her back turned, that she'll take me at the register. Not sure which register she was referring to, I just walked to the one that she maybe was pointing at. As she walked over (no hello, no eye-contact), she said: "not that register, that one." Frankly, she just seemed quite annoyed to be there. Then, I showed her my phone and said that I would like to use my "Pop discount". Her reply: "That only works online." I told her that the guy told me that I could use it when I walked in, otherwise I wouldn't have bothered to pull all the items. Her reply: "who told you that? what's your number?" After she pulls up my number, she says as though I was the one who made a mistake: "Oh yeah, you do have a Pop discount. That's different." She clearly wasn't listening and paying attention, because not only did I refer to it as my "Pop discount" but I also showed her the site which says "Pop! 15%". The icing on the cake was when I asked her if they validate and she said (again in an annoyed voice): "No, it's $1 for every hour." When I asked another sales rep at the store about that, their reply was much more informative and friendly. I was informed that actually Gelson's and Bloomingdales validates and that Westfield customer service validates if you spend $100+. I spent almost $200 at Container Store so that would have been something she should have told me. read more

I had a really bad experience here today. Last week I purchased a desk organizer to be delivered to the store today by 1:30 pm. Upon my arrival to the store, the cashier checked with the employees in the back and confirmed that my item was in. The cashier instructed me to step to the side of the cash register and stand there until 1:30 as it was now 1:11 pm and my receipt stated the item would be available to me at 1:30 pm. I thought she was kidding but she was not. I could understand if the item was not ready but that was not the case. I guess it's the only power this cashier will have all day. I will never shop at this location again. I've never heard of a business holding your purchased item hostage. read more

This store is very well stocked with a wide variety of containers, organizers, and office implements. They could use more helpers on the floor but the cashiers are very knowledgeable and helpful. They also assist you with heavy items by taking them to your auto. Parking in their marked spots in the Westfield Century City Town Center garage. read more

I atypically write reviews for stores but this on I thought was appropriate. I have never been here and found what I wanted. Yes the store is well organized (but few visible pricetags). It's the container store, of course its organized. However, the things i wanted to contain, pictures, dirty clothes etc. I haven't found anything here that was worth the time or the money buying. I like the concept but maybe this branch just needs to be a bit bigger to contain all the things I would like. read more

Regrettably, this Container Store is in a mall. Which usually almost always means that it's smaller than a stand-alone store. Also, you have to go through said mall to get to the front. I'd rather vomit into a bowl and eat it than wade through a mall. (There IS an elevator that can take you directly upstairs but bleh.) Lines can be long. The store is arranged a bit differently than all the other Container Store locations I've been. Luckily the people who work here are super nice and even had time to give us driving directions over the phone. If it weren't such a hassle to get here and park, I'd probably come to this location more often. For what it's worth, to naysayers who claim the Container Store is overpriced, I almost always spot the same items at Target and for some strange reason they're always more expensive than the Container Store. If you want a plain stack of hangers, yeah, go to Target, but if you want super nice hangers (non-plastic, sleek wooden ones) or want individual differently coloured hangers (*raises hand* guilty of colour coding my wardrobe according to hanger colour), go to the Container Store. read more

Not that I am all that organized or enjoy organizing that much but if you have to do it this is a good place to do it. I have a small bookshelf that folds up that I bought here that I really like. Also I found some magazine holders to help contain the mess and a magazine rack for my bathroom. I have never found the staff to be particularly helpful on the floor I think i have been mostly ignored by them there. But the cashiers were friendlier than the average large retail chain employees. If money is not tight and you need organizing supplies this place will make your life easier. read more

This place has EVERYTHING in it that you NEVER knew you needed until you went in and saw it there! I now have little plastic rings that keep your socks together when being washed so the washer nor dryer will leave you with one sock without a mate. I have them in 3 different colors. I have luggage tags for my luggage and I hardly ever check my bags. I have a cute little mesh "lunch box" that has no purpose except I thought It was cute. I have also gotten storage bags for my linens, for comforters to sheet sets to dust ruffles. I have gotten more things but I think you get the idea. The major downside is that the items can be a little pricey. read more

I'm a professional organizer, so I basically live at this place. My favorite part is that I can order things online and pick them up at the store. They have their own parking spots so when you get there you just call and they will bring your order down to you - so you never even have to get out of your car! Also, they just have every different shape and size imaginable. So, even though its pricier than BB&B you have more options here. And if you have a space that is awkwardly shaped, I highly recommend you try to find a good product here. And the Elfa systems are great. I recommend them to clients regularly! read more