Consistent visits later and this dental office is the best I've been to... probably ever. Dr. Wong is really great at explaining any issues or potential issues that could arise for whatever reason (i.e. old sealants from childhood, teeth slightly shifting after being out of braces for years, etc.). He's very thorough and takes his time explaining everything & answering any questions you have, which is really appreciated. Jo is the best hygienist. She'll make your day and put you at ease every time. Check in is quick, I have never had to wait more than 5 minutes, and they have a lot of Covid-safe practices in place. The hygienists and doctors and staff wear masks (some double mask/mask + shield), there are extra hand washing precautions, and more. Highly recommend. read more

This dental office is the best I've ever experienced. They are kind, gentle, and thorough . No surprise charges. I've never waited for more than a few minutes to be seen and I always come early. Each visit is consistent with care and I always leave feeling happy! read more

They need to stop administering dental x-rays every time you show up for a cleaning, the recommendation is every 2-3 years, read this NYTImes article. they are just trying to make more money and are not thinking of their patients exposure to radiation. https://www.nytimes.com/2025/01/21/well/dental-x-ray-health-risks.html Article says recommendation is for dental x-rays to be administered 2-3 years. read more

I've visited here several times for cleanings (and, on one occasion, re-cementing a crown), and on each occasion I've received excellent care and friendly service. read more

I don't normally review dental clinics but when I do it's because they're amazing. Dr. Wong is super friendly and helpful. The hygienist, Jo (I think) was very detailed and explained every single step of what she was doing, what she was checking for, what part of my teeth she was examining, heads up on what might hurt a little bit. If every dental exam experience was like this, everyone would be a little less scared to go to the dentist. Also front desk staff explained costs very clearly to help me decide and know what to expect. On top of that, I went to a new dentist recently (I moved out of town otherwise I would have gone to exchange dental til I die) and forgot to transfer my documents over. I called exchange dental, they picked up immediately (in December btw, every dental clinic's busiest month), sent over my X-rays within a few minutes (despite saying it would take up to 24 hours) and I was able to forward the documents to my dentist while I was still in the waiting room. Thank you Exchange Dental for saving my disorganized ass!!! read more

I went there once a few years ago, but still retained unpleasant memories about their practice and it was enough for me to realize that all they care is profit. After getting a full-moth X-ray Olga Sobol advised me that I need to treat at least 8 teeth if I want to save them. I was suspicious and told her I won't be treating them today but will come back next time. She insisted on starting treating them anyway because it's unlikely I'll come next time. She almost force-treated 2-3 teeth that were not problematic at all and I still regret not insisting on what I wanted. I sure didn't go back to that office and when I showed my x-rays to two different dentists they all advised that I only needed to treat one tooth and there were no issues with my other teeth. Even after informing them that I'm not interested in their services I still kept getting endless messages from their office. read more

I found out about this office during a health fair at my job. They have out free consultations; the staff and doctors are great! It's a full service office... so good I kept going. Even got new retainers read more

I've been going to The Exchange Dental Group for almost 3 years. My orthodontist Dr. Weeman, my general dentist Dr. Young and their assistants are all excellent! Very through and caring. Thank you for keeping me at ease. I highly recommend them! read more

This review is NOT about the dentists or hygienists there (Dr.Wong is actually very nice and professional!) This review is about one of its office staff/receptionists. Got a call from the Exchange Dental group to confirm my appointment on November 9 around 11:50. I was told the out-of-pocket cost for the root canal treatment is $375, which is bit high for me. I've never paid this much before. So I told the lady to cancel the appointment for now, let me get some quotes from other dentists, cause it is too expensive. She actually sneered out loud and said "okay bye"...... what kind of cold-hearted person would so blatantly laugh at the misfortune of others? There're lot of people out there who're struggling financially due to the pandemic. We're forced to forego non-urgent medical treatments in order to feed the family. Yes, your office is located in financial district, but not all your patients are hedge fund managers. Such a snob! Karma! It always gives you back what you give to other. read more

I have been coming here for six years. Your teeth are in good hands here. I've seen three hygienists, and they've all been very thorough, professional, and friendly. When I say thorough, I mean it's like they're digging for gold in your teeth. In the last year, they put in place some protocols for COVID that have made me feel very safe and comfortable. They ask you to wash your hands and have put single-use protective tape over the faucet handles and the soap dispenser. Talk about taking safety seriously! They're also now giving everyone a protective eye covering (looks like sunglasses, but they're stick-on and single use) to wear during the teeth cleaning. I really appreciate this since I don't like the spray of water that sometimes gets into my eyes or the glare they shine into your mouth. Now that they do this, I look back on the Stone Age of when we didn't wear these things and think, man, how did we get through that? My hygienist was able to remove an annoying stain in the little nook between my teeth, and was very knowledgeable in answering my questions. I appreciate that she always tells me what she's doing as she's cleaning. I've seen a few doctors here, and they've all been excellent - very knowledgeable, honest with their professional opinions, and attentive. Highly recommend this place to anyone who takes their teeth seriously. read more

I was so grateful for the support and guidance offered by my dental assistant, Elisa. She took extra time to really explain a diagnosis and implications for me. She provided practical and easy to understand information about my the risks and benefits of several different treatment options. She provided specific product recommendations and detailed instructions on use to take the best care of a healthy tooth at risk of future removal. I left feeling like I finally understood what was going on and what was and was not in my control. I strongly recommend working with her if you can. read more

The doctor I met with I think his name is doctor wong, was cruel and insensitive to me. I had a major filling that needed to be handled immediately and he refused. I had to beg him for help because I couldn't leave his office with a big gaping whole in my mouth. He talked alot about what is able to do but was I didn't believe anything of what he was saying. Instead of trying to save the tooth he talked about all these nightmarish things like having a dead tooth which it is not dead and about extraction. His manner was off putting he stood above me with his arms crossed and spoke to me in a militant tone. I always expect that dentists will be compassionate but I don't think this man ever smiled a day in his life. read more

Mary Jean is very thorough and is the best Dental Hygenist. Dr.Young and Anna make a great time and deliver outstanding service on dental procedures. I highly recommend all! Darlene read more

What an AWFUL experience! The worst dental group I have seen. After the fillings a year ago, my teeth is painful all the time, and then they adjusted my bitting and had a new filling, I have a irreversible bitting problem, my teeth and my face suffer the pain several month till now, they didn't find any efficient solution and the worst part is that they told me my teeth had a light cavity but they suggested me to have fillings!! Because of this, I suffer all year pain and now it can't be fixed. They charged me three time for the same teeth, overcharged as they could each time and recharged me the first time from my new insurance again. Ridiculous! The reply said you couldn't search my record. Due to the privacy, if you could ask Dr. Wong about what I said above, you will have the name. He looks nice in person, and I couldn't believe that I suffer the pain till now and put a review after one year suffer. read more

I loathe the dentist but I LOVE The Exchange Dental Group. The entire staff is so kind and friendly that they make the dread of going to the dentist that much easier. There is virtually no wait time, if your appointment is at 1pm, you will be seen at 1pm. I love any business that honors your time. Daisy is the best, she is always super helpful and kind! Dr. Goldstein and his team are super professional and help put me at ease during all of my procedures. I have been going to The Exchange Dental group for many years and plan to continue for many more. I highly recommend them. read more

After my long-term dentist, retired, I spent a few years searching for a new one. When I finally found Exchange Dental, I didn't find an ordinary practice, I found a haven! Dr. Aggarwal,Dr. Dleiman, Dr. Song, and Fiona McDonagh have gone above and beyond to provide expert care. Robin W. read more

I've been a patient here for the past 2 years. Nice clean office. Convenient location. Thoughtful COVID safety protocols. But by far my dental hygienist Jo is the standout reason for my 5 star review and why I keep coming back. She is friendly, knowledgeable, and remarkably thorough in her assessments and cleanings. Jo's unique ability to deep clean with a gentle touch leads me to believe she'd be an excellent hygienist for patients with dentophobia. read more

What a great experience!! I was sad to leave my old dentist when my insurance plan changed, and found this dentist through my insurer. Today's visit is the best visit to the dentist I can imagine (I really didn't mind spending an hour of a sunny afternoon in the dentist's office). The receptionist was friendly and efficient, the hygienist was very professional and kind, and the dentist was complimentary and also very quick and to the point. And, since I was a first-time customer, I got a cute mug in my swag bag! I'll be back. read more

I've been going to Exchange Dental Group for over 5 years now. I absolutely love this office. I never have to wait when I arrive to the office. The office staff is amazing and friendly. The medical staff is knowledgeable and super friendly. I do not plan to ever change my dental care because this place is great! read more

As someone who works in customer service and restaurant hospitality I understand how important reviews can be, and that's why I'm writing this up because of the experience I had with the receptionist Rose, if that's even her real name. I called to schedule a simple cleaning and I was promptly hung up on. Thinking it was a connection issue, I called back to only be met with attitude. It's safe to say the cleaning was never schI'm sure this dentist is a great facility and the other staff members are great, but something should be done about the receptionist and her attitude read more

Jo & Dr young were incredibly informative and nurturing as I have a terrible fear of the dentist. I have never felt cared for and at ease under dentist care. A true judgement free environment! read more

Dr. Kleiman has been my dentist for many years and I am very happy with her work. She is professional, and caring, and I am very pleased with my results. read more

Always professional and making improvements to their practices. Updated corona virus protocol was appreciated. I would and have reccomend this dental practice to others. read more

I've never had a problem with the hygeniests (otherwise I'd give this place 1 star) but twice now I have seen the office charge for line items that I never agreed to have. Some dentist offices will opt to falsify the type of xrays the patient received for a higher claim from insurance and this office is no exception. Be wary of the type xray you agree to and double check the claim that was the exact procedure they did. read more

My dental hygenist was amazing! She was very friendly and personable. I will definitely come back.

Great service! I was able to schedule a last minute appointment and all workout perfect. The staff was friendly and helpful.

Dr Wong is great. Great bedside manners. He's also very comforting; I have always been scared of dentists. Not anymore. Mary Jane is also very comforting. She made sure I was comfortable and constantly checking if I'm in pain. read more

Such an amazing practice. They are always on time, always efficient and always accommadating to my needs. The general dentists are very professional as they explain any treatment. This also goes for the front desk, they break down all information about my visits and my insurance. They also give the BEST goodie bags! Definitely recommending this practice to my family and friends. read more

I hadn't been to a dentist in TWO years (I know, I know). I came here because it was right near my work and the office seemed ok. Well, it was better than ok! The waiting time was minimal and all of the staff was nice and informative. They weren't annoyed when I wanted to check which was and was not covered by my insurance. I am very excited I chose this dentist and will definitely be coming back for my future cleanings. And if that wasn't enough they had a generous welcome package :) read more

Used them for several years. Quite happy with results. Personnel are quite friendly. Service is timely, almost never have had a delay.

I love this place. Straight up great dentistry and lotsa extra dental floss... gift with purchase! Dr Albano is awesome.

I've been a patient here for a decade and have already received great care. There's never a long wait or a sense of rush, and I've never felt pressured to take on extra procedures. The hygienists and dentists are thorough and caring. read more

Unfortunately, my preferred dentist left and I haven't found a replacement dentist here who I trust. It's really a shame, because the staff is great and billing has been easy and correct. My hygienist, Raquel, is so nice and great at her job. read more

I hate the dentist.. Always have. This was by far the best and most enjoyable experience I've ever had in my entire life. Two people recommended this for me and heard nothing but great things. I've had some poor dentists experiences so was looking to make a change and decided to take these people's words for it given I trusted them. I was not disappointed. Not only was setting up an appointment extremely easy, the office is conveniently located. Additionally, all of the staff, from the reception, to hygienists, dental assistants, and the dentist himself (Dr. Wong), were all incredibly friendly, nice, welcoming/inviting, and just all around amazing! 11/10, highly recommend and would definitely be coming back - found my new favorite dentist! read more

I had been going to my previous dentist for years and it took too long to finally leave them but I am glad I did. I had my first visit with Exchange Dental today and realized I had been missing phenomenal service from receptionist greeting through care and closing out with billing. I appreciated the knowledgable staff overall and received clear and helpful advice / tools on how to better care for my teeth. Raquel L. worked on my cleaning and it was best I've received in NYC. Thanks for taking care of me today! read more

This one of the first dental office that doesn't make you wait in the waiting area, when you have an appointment. The office is clean and very organized. Treatment is wonderful they treat with care and comfort. Highly recommended to come for all oral treatments. read more

Dr. Olga Sobol and The Exchange Dental Group are very personable and provide a professional environment. Unfortunately, something seems to have changed. For over one year, I visited the dentist because my wife told me that I had an odor in my mouth. They continued to say that there was no problem. Finally, I sought another opinion. This resulted in a diagnosis of Periodontal disease. Ultrasonic deep cleaning was performed, and the problem was immediately resolved. If the problem had continued to go undiagnosed, it could have posed serious health risks to me in terms of inflammation, heart disease and other factors which follow periodontal advancement. In addition, I was told that my insurance card didn't include dental - when in fact it did - just not at Exchange. For this reason, because of the misdiagnosis, and costly administrative error, I must vote them a 2. read more

Dr. Zibuts is the best! She has been my dentist for years and makes getting dental work done not quite as bad. She is very friendly and professional. I trust her judgment and she does great work. She also has a great assistant Marjorie who really knows what she's doing. The Dental Exchange is very nice as well, great space, convenient location, friendly staff. I've never had to wait more than 5 minutes to see Dr. Zibuts. Highly recommend! read more

Great experience! Felt very welcomed after years of not going to the Dentist.

Everything is great. No waiting time, great receptionist and billing dept, good hygienists, and excellent doctor! Never felt like I was hurried or pressured to do any procedures that I didn't want. read more