I went there for the first time and just needed to get my hair straightened . Mischelle did a fabulous job !

I've never had my hair done here but I do buy shampoo and conditioner here. The girls at the front desk are always really nice too :)

Let me just get this straight before my review: 5 stars to both my stylist, Gina and colorist, Banessa (and I have commented so on the Gates Facebook). 4 Stars to the actual Gates Salon. Can I just say how much I love my Hairstylist, Gina, who I've been seeing for over 15 years. She also styled my hair for my wedding almost 12 years ago so we've been through a lot together. I also can't say enough positive things about my recently acquired Colorist, Banessa. She is so flexible and I feel very special being one of her clients. I get so many compliments for how healthy my hair looks after Gina cuts it and just as many compliments for my hair color/highlights when Banessa does her magic. Thank You Gina and Banessa for making me feel so confident with the way I look walking out of The Gates Salon. You 2 are very talented and the Gates is very lucky to have you as I am to be your client. As for the Salon itself, there was a change of hands in ownership a while ago. I agree with one of the reviewers that there is a different "vibe" in the place. It has lost it's flair ... something! Even their very cute petite bathroom doesn't have that European touch to it. Sorry, it might sound strange, but I was always impressed with their bathroom because for such a small space, it had personality to it. Now it's just a bathroom. It's like the old Gates had that cool personality to it, now it's just a salon in San Marino. THANK GAWD for Gina and Banessa ... they are the only reason why I drive over 40 miles to get my hair done. read more

Went to The Gates for a manicure. Deena was incredible! She really took her time and was so pleasant and sweet. The front desk girls were very friendly and overall I really enjoyed my experience. read more

It seemed all of these years I'd been subject to basic, lackluster cuts. You know, the kind where they spin your chair around to reveal their work in large (Garbage Pail Kids) stickered mirrors and all you can conjure up is 'cool...looks good.' The words are there but the enthusiasm's choked to death. Oh yea, we're getting real here. You see, you're content, satisfied..you know, a 'basic' response. I already had these simple words forming in my mouth, as Jerry, confident in his work, took a step back and raised his mirror. I had no words. During the cut, it didn't take long to realize I was dealing with not only a stylist, but an artist. (Think of that scene in Edward Scissorhands). He didn't speak much to me (take note, stylists) which I prefer. Instead, the task at hand enchanted him- he was in his own world... and I was simply fodder. Between cappuccinos and dozing off, I'd catch him calculating... almost as if he would think before each cut- though it was so timely and fluid. His delicate yet meditated moves. His dance. No clippers. Seriously. This fade that I'm sportin' is 100% clipper free. All scissors. Who knew, right? Who knew. I genuinely enjoy surprises and it's very rare that I'm found speechless in my life, so thank you for that Jerry! :insert praying hands emoji: A lot of folks ask me about my hair, wanting to know more: I tell them it's a Jerry Cut. read more

Highest recommendations for The Gates! Michel has been cutting my hair for years, through both my long haired phases and now in my current short hair phase. He is the only person who knows how to cut my wild, unruly hair so that I can wash 'n go without blowdrying, and I always get compliments on how well his cuts complement my face. Everyone is SUPER nice and professional. Parking is actually very easy--I park for free at the public structure on Raymond (next to the Armory Center for the Arts) and exit the parking structure into the rear alley. The Gates is right there at the end of the parking structure alley, on Holly. read more

Go see Pilar for anything having to do with waxing, she is caring and professional. I have been going to Pilar for years and I can not recommend her enough. She always does a fantastic job with my brows and my bikini area. read more

It was my first visit at The Gates Salon and I loved my new hair color and cut by Jerry Wang! He's very passionate about the way he cuts hair and he's a sweetheart. Jerry makes you feel excited and great. The way he styled my hair was perfect and the balayage is gorgeous. You can tell he has had years of experience and that he never fails to amaze his clients with his works. His assistant Hayley is very helpful and sweet and makes sure you're comfortable throughout the time you're there. I will be sure to come back next time and be a regular from now on! read more

The Gates Salon - Hair cut and color by Jerry Wang! - Skin Care Near Me - Pasadena, California

I went to The Gates for a facial. It was the best facial I have ever had! I will definitely go back. The atmosphere was beautiful and calming, the staff was really friendly and helpful, and my facial was FANTASTIC! read more

I've been going to the Gates for over 15 years--ever since my husband told me to find the best salon in town because he was tired of hearing me complain. Gina and Leslie have been cutting my hair over the past 15 years and I always walk out with a cut that is manageable by someone like me--who doesn't know how to manage a cut at all! I notice that young and old--conservative and trendy/cool cuts walk out the door all looking terrific. I've seen the Gates under the management of two generations of owners--the Bells and now a younger couple headed by master stylist Michel. Both couples were and are dedicated to a place that makes you feel like you're truly taken care of the way you want it--each time. I highly recommend The Gates. read more

I have gone to Banessa ever since I decided to go from my natural brunette to a blonde. Going to her was the best decision I made. My hair was already damaged from previous things I had done to my hair (not with her).. and it is also not the best hair to work with (super curly hair), she began the transition and I love it. I couldn't have put my hair into better hands. I definitely recommend her to my friends or anyone who compliments my hair color. read more

I always have a great experience at this salon. Found this place over 13 years ago and have been coming here since then. Arielle is a great stylist who always listens to what I want and does a great job. I always get compliments when I get a cut from her. Even my kids have gotten their haircuts from her and always with great results. Rosalie is great at her job and offers great advice on which color to go with. She is very detailed and makes sure you are satisfied. Today was my first time with her but it definitely won't be my last. read more

Before flying off to Monaco for a family wedding the two of us made an appointment here for hair cuts and styling ~ wow!!! This is a MUST stop for women who love to be pampered !! read more

I have been going to the Gates Salon for years. I get my hair, nails, and facials there. I love the customer treatment there They have the best service a person can ask for. I give them five stars! read more

I have been coming here for 7 years now and have never had a bad experience. Incredible service, I wouldn't trust anyone else with my hair.

I have been coming to the Gates since I was nine years old (I am 29 now) with my mom. Vicki has been my hair stylist for all this time. She knew me when my hair was naturally the color blond that we keep it as now. Vicki is an expert. She can answer any question I may have, no matter how off the wall. She treats me like a member of the family and is always excited to know how my family is as well. When my mom was sick with cancer Vicki even helped us learn how to pick a good wig that she subsequently dyed and styled to help my mom look as much like her old self as possible. I have always been impressed by the salon. They have gone through many changes and updates through the years, but have always maintained there sense of quality and elegance. In addition to Vicki, the Gates also has an excellent massage therapist on staff named Dorothy. She is always able to help me relax, and she is willing to take direction from her clients as well. I have refered many friends and family to the Salon over the years and I am excited to continue to go there for years to come (even though I have moved pretty far away in Whittier.) read more

Received the "split end treatment" from Priscilla and I love it!! She's been cutting my hair for 5+ years and is absolutely fantastic. Her and Banesa(colorist) are my hair team! They are the best! read more

I've been going here for years to get my eyebrows waxed by Kristine. Her services are worth every dollar. She waxes my eyebrows better than anyone I've ever known. She also gives you a vanity mirror when she's done to see if you want any adjustments. My eyebrows are very difficult to shape, but Kristine will take her time her design them to perfection. Kristine does not do a rush job. I noticed that rush jobs give me sloppy eyebrows. Kristine is very precise. She is my go-to person from now on for eyebrows. read more

I called at the very last second - at 8am on a Saturday- for a blowout and curl at 9am. The Gates amazingly managed to fit me in and did a gorgeous job as well. My photoshoot at 10am turned out beautifully because of The Gates. Will most definitely be back. read more

Banessa is hands down the best colorist I have ever been too, She listens to what I want and gives me her opinion as well. I went to her wanting a crazy red hair makeover. I just wanted a new look because I was in a funk lol. She was completely honest which I loved. She told me how it was a difficult color to maintain and how it might now be a good idea going so bright. She gave me suggestions, on how I can go red but not to drastically. She did such an amazing job I love my hair color! It's red but not bozo the clown red how I wanted to begin with. If I would have gone anywhere else I would have come out looking like an idiot because other colorist just do what there told. But Banessa listens and knows what looks good on a person. She takes into consideration every detail and comes up with the best color for every individual which is what I felt She truly has a gift. I have seen her with other clients and she's attentive to every single one. I will definitely be coming back. read more

highly recommend ! it was a pleasure having my hair done by Jerry!

I highly recommend Kristine as your choice for skin care at the Gates - esthetician there for the past 5-6 years. My personal experience with her is that she is a caring, honest esthetician who truly wants to provide your best experience. She has has post graduate training with Dermalogica and knows her craft. She provides an extremely relaxing and effective treatment and gives appropriate at home skin care recommendations which are very important if you really want results. They offer high quality products at the Gates for your consideration. read more

I have been floating from salon to salon trying to find the right colorist...thank God I've found her! Rose is a frigging wizard!! She managed to get red box dye out of my hair and turn my grey/dark brown/box red hair blonde. WITHOUT DAMAGE!!!! HOW? HOW IS THIS POSSIBLE??? Honestly though, she really listens to what you're looking for, and is not afraid to ask questions or suggest something that may look/work better for you. You can tell she cares about the work she does and she's one he'll of a nice person. I love love LOVE my hair now thanks to Rose. read more

Banessa is still an amazing colorist!! I am always so happy when I get to see her and she refreshes my color. It is always a wonderful, natural blonde with highlghts and lowlights. She takes meticulous care in doing her work and I can't say enough good things about her! read more

My stylist Jessica is awesome at the BRAZILIAN BLOWOUT,it's the latest thing in hair straightening with NO DAMAGE!!!!!This is SO important to me! I love that my hair looks & feels so healthy!!!! one of the most wonderful stylist i know,she's been in the business for over 13years!!!!! she makes me feel so amazing with every thing from her Haircuts to UPDO'S. I love it. You won't be disappointed , i promise!!!!!!!!!!!! This salon has been around for over 45 year's, not many places can say that these days!! read more

Susan is the best colorist I have found in Pasadena. I tried several people before finding her and she got my color absolutely right. Very natural. Thank you for the years of getting it right for me! read more

I'm a mom of two young boys so getting my hair done is always a fun experience and I enjoy my time at The Gates. Juliana is an awesome colorist. I completely trust her with my color because she is so knowledgeable of the color tones that will work best and most naturally with my skin tone, hair color, etc. Gina is great with my naturally wavy hair and gives me just the right amount of layers with a modern cut. I have experimented with my look a few times now and they both listen to what I want and help me to achieve a cute new 'do but also one that fits with my lifestyle. I have seen them both now for a few years and would not go anywhere else. :) read more

I love the Gates. I've been going there every 6 weeks, like religion, to have my hair styled, for over 8 years. I always see Lanette. She makes my unruly hair look wonderful. Everyone there is extremely helpful and friendly. Some places I've been in the past made me feel uncomfortable. Here I feel like I'm one of the family. I really like The Gates and highly recommend it. read more

Love this place! Love my stylist & colorist Beverly! She is the best & The Gates is a salon that is pure classy! Used to go to department store salon, however, The Gates is far better as they offer extensive beautiful up to date coloring & styles, plus they pamper their clients with extras such as delicious cappuccino or other delightful drinks. Found my Salon & Stylist for life! Thanks! read more

Coming from out of state to attend a wedding, I was at a loss as to where to go for make up and hair. This salon was recommended to me and any apprehension I felt at the thought of going someplace new for an important event completely disappeared when I contacted them because the people were so polite and accommodating. The salon was able to make appointments for our foursome and we all felt comfortable and enjoyed our experience. Our group all had different hair types and each of us was given a stylist that specialized in that particular type. I unconditionally recommend them. I only wish they were out East! read more

I've had my hair done here on and off for five years. Great jobs from Vicky, Lanette and Leslie. The colorists are great also. Nails first class. The only problem I've had is with the skincare woman Kristine. She does not seem to know what she is doing and seems really phony if you ask a question. She tries to sell lots of skin products. Can someone say "commission"? Other than her, the place is really good. read more

This salon is a total joke! I had to get my hair done because I had a "big photo shoot" with the Times the next day. So, I get in with a "color specialist." This girl, put color on my hair and did foil highlights. From past experiences, we all are used to a little hair dye around the hair lining area, which your stylist will remove with special solution. This girl, put so many foils in my hair that one of the foils rubbed along my cheek and it left a big brown stain in the shape of Cuba on my cheek. I was devastated. She rubbed,and rubbed trying to get it off and said, "Just use scrub when you get home." She let me leave the salon with this big mark on my face and then had the nerve to charge me $200.00. This girl was horrible and should not be a "specialist." I was not impressed at all. This place is so over priced and the salon is very old school. It needs to be remodeled. Don't go there whatever you do. I wish I could get my money back! read more

this place is a joke... its out dated... its old and it just has a bad vibe... when i was a kid my parents and grandparents use to take me there for hair cuts... fun place to be at... and the owners were very very nice... now i dont know who owns it... i came to it to get a blowdry while visiting from School... dont get my wrong the service was great and the girl who did the blow out was amazing... (Pricilla) & the Front desk people were nice also....(points on having a guy work the front Desk.. woman want to hear how great they look by a guy not a Woman.. that was a wise move) .but the place was not the same... it was sad.. and it put me in a Funk for the rest of the day!!! they just dont make things like they use to!!! o well.. time to find a Newer & maybe just a bit more HIP place....! read more

I have been going to the Gates Salon on and off for over 7 years. Even when I haven't gone for a lengthy period of time, I go nowhere else, and save up for this salon. Priscilla has been the only person who I trust to cut my hair. She has taken from waist length to bob, and now I'm back to waist length again. She is amazing at cuts and style, and is honest with her clients. She will tell you what works and what doesn't for your hair type and face. I love her! Banessa is my colorist, and can I just say she's amazing! She can take my hair from blond to red and back again, and color correct without any issues. My natural color is blond and Banessa gives me the most incredible and NATURAL highlights. Both of these women are extremely nice and work with their clients to get them the best cut, color, and deal. Although, the salon is a bit pricey, they are worth every penny. After all, you get what you pay for and I rather save for a few months to get amazing results then go to a chop shop. read more