We rented 3 houses on The Great Island neighborhood in Narragansett this summer and it was The…read moreBest! Durkin set us up right! All three houses were perfect. 31 Abalone Rd., 37 Spindrift and 48 East Shore. I can vouch for these three properties. All three houses were nicely furnished, the beds were comfortable, had awesome patios, the neighbors were great, each house had TVs with Roku, so that's rad. There is a separate service to rent linens for the beds, Durkin will hook you up with all that info. I have been going to The Great Island since I was a kid, it's an awesome vacation spot for us. This is the first time we rented through Durkin and we already have plans to go through them again. Durkin makes the whole process easy and stress free. 5 stars to Durkin.

While I did not stay at the Durkin Hotel at 87 Narragansett Ave, I toured it after 2 cultural…read moreexchange students invited me to view it as they were very upset with the condition of the rental and the owner. I heard the testimony from two cultural exchange students, and they were emphatic on the very bad living conditions they were subjected to while living in this so called hotel. In all honesty, if this hotel was part of a national hotel chain, it would have been shut down. I too could not believe a multimillionaire would allow his hotel to be in such a rundown condition. I also reached out to the Stop and Shop management as the students worked at Stop and Shop and Stop and Shop was involved in obtaining the hotel for the students. The management at Stop and Shop told me they reached out to Mr. James Durkin to clean up and repair his property, but he refused. In addition, Stop and Shop had to try to do some cleaning on their own. The young ladies were intimidated to file a complaint as they were cultural exchange students, and James is on the Narragansett Town Council. I voted for James Durkin on the Town Council, but sadly after I found out he was a slumlord, I am sad I voted for him. I any event, please watch this video. https://youtu.be/NlLpLNkRVZU?si=4j26fv6wrHx4dW4d

Horrible customer service to book property. They acted like we were beneath them to book when we…read moreasked if that was best price for preseason short term rental. We told them we had a funeral and needed to book asap. No sympathy. Bottom line agent said she would not let us book the property because we did not have the right attitude. Her boss went along. The agent hung up on me 4 times when asked to speak to manager. Even in our grief that would not rent. So they did not care to miss out on $3500.00 in rent for their client because they did not like us. Wow! They are very high and mighty in attitude. Don't bother trying to book with them you might not be good enough over the phone.

We have rented a vacation house in Narragansett, RI for the past three years that Sunrise…read moreProperties manages. They are a locally-run, boutique property management company that provides extraordinary customer service. The owners run a top notch company that excels at communication and meeting the needs of their clients. They are knowledgeable about each property and the area. The rental process -- contract and all -- is handled efficiently and with expertise. Their website is organized very well! They promptly answer my questions before the contract is signed, prior to arrival, and while we are in the rental home. They take care of any concerns or needs you may have during your stay. They are available if needed. We just arrived home after a memorable week long stay in wonderful Narragansett. It was a great experience in a rental home that is a perfect floor plan and location for our annual family vacation. We are ages 9 months to 78. Much thanks to Sunrise Properties! We would not trust arrangements for our annual RI vacation to anyone else.

Absolutely DO NOT recommend renting through Pier Realty…read more Back in March, my husband and I booked a beach house rental for the month of July. We were planning for some downtime during my maternity leave with our two-month old son, and my husband would be able to work remote. THREE days before our rental starts on July 3rd, we get a call saying that our booking fell through due to a "glitch with the booking software". We had booked with a paper contract and a check, so not sure how it was software that screwed things up... Pier acted like it would be no big deal, they could find us another house to rent, which was definitely not the case. This was high summer in Rhode Island, only a few days before the July 4th holiday, not to mention the rental market has been insane due to the pandemic. They sent us some shitty Airbnb listings and hotel rooms that were nothing comparable to what we had originally booked. We weren't about to spend a month in a tiny, kitchenless hotel room with our two-month old... Last but not least, we were counting on this rental for our main housing for July. So, instead of spending a lovely month close to the beach during my maternity leave, we ended up having to squat in my grandmother's apartment back in hot, noisy NYC. I will say that Pier did give us our money back, but regardless of that fact, obviously this isn't a real estate company that you can trust. Highly recommend going elsewhere for your vacation rental.

Avoid Pier Realty and especially the South Pier Road property…read more I would give this zero stars if possible. I have never in my life experienced a more disorganized management system between Sandra and the home owner. I rented this with 2 other students for the academic school year. Since September, we have put multiple work orders in and none of them have been fixed (it is currently February). we have kept up with this constantly, asking when each issue would be fixed, and the reply would be "___ has been fixed" when clearly still not working. Our door knob was broken preventing us from entering the house, so their "solution," after threatening to notify the fire department about the safety issue, was to remove the doorknob completely and put a piece of tape, yes I said tape, over the hole where the door knob was. not to mention this was in January when temperatures were sub 20 degrees. On top of this, the door was fine until the "management came" over break to fix the shower door which we also waited months to be fixed. Again we put this order in September and it was fixed in January. *** The biggest problem has been our dryer squeaking so loudly that we cannot be in the house while it is running. We have put multiple orders in, even had a technician come and order a part, however the owner refused to repair it because it "still works." We were told he is waiting until the dryer breaks then it will be repaired. Lastly, the driveway is destroyed. it is filled with pot holes at least 4 inches deep so with any type of precipitation the entire lot floods. Again we addressed this in September, has still not been fixed, so if you're into ice skating, come down for a nice skate when its cold. To reiterate, each reply is some sort of excuse and none of the issues are addressed. Don't waste your time, or money. Save the stress, and avoid being scammed.

Great service! Was quick to respond to my request to set up a date and time that worked for me…read more Michelle was very friendly and professional. Cleaning was very thorough. She had all the cleaning supplies that were perfect for my home that includes children and pets. Would highly recommend and use again.

From the owner: Whether you need a regular scheduled cleaning service, a one time deep clean service, move in or…read moreout or a vacation rental cleaning we have you covered! We strive to make sure our customers are always satisfied, no matter the job.

We walked into our rental and their were dirty towels in the bathroom. I had to clean before…read moreunpacking. The air conditioner cover panel was on the floor so we didn't dare use it.The toilet seal was not sealed. The toilet moved every time we used it. They didn't show pics of bathroom but it is smaller than a closet. To take a shower you couldn't move, you had to take the shower head up and down to rinse. I didn't call Until mid week when I finally had a melt down. My guest came and she had dirt on her sheets and being the first good grilling day and I took off the grill cover and no propane.Now I called ahead to see if grill was propane. When I made the call to complain they said I should have called in beginning of week but I told things were just going down hill.They asked if I wanted them to come over so they can show me there was propane making me feel stupid so I had to take a picture of the NO PROPANE UNDER THE GRILL!! MY BIGGEST COMPLAINT WAS THEY CHARGED A PET DEPOSIT FOR BOTH DOGS AT 300 DOLLARS AND A 50 DOLLAR CLEANING FEE PER DOG. I Told them I wanted those deposits back and cleaning deposits back seeing I did the ckeaning.I asked them what was my 500 dollar deposit for? They advertise 162 dollars a night and gouge you with all the extra deposits and they did nothing to compensate us.We got our 500 dollar deposit but nothing else.I had to wash the sheets in spare room because of sand. This is my first rental and probably my last because I have stage 4 breast cancer.They could have given me our pet deposits like asked. Kristen was so unprofessional and not willing to listen .She said it was my fault because I didn't call first day. I tried to tell her it was a snow ball effect. I WOULD NEVER RENT OR BUY ANTHING FROM THIS REAL ESTATE AGENCY EVER. I WOULD NOT EVEN GIVE 1 STAR IF I COULD!!

This is a review of STEPHANIE BASILE at the agency, I have no real experience with the agency…read moreitself. ABOVE AND BEYOND. Stephanie handled a long distance (we live out of state) sale for us. We were able to meet in person at the beginning and I was so impressed with her professionalism, her understanding of the market (and the particular property Medway Place) and her enthusiasm. She gave us great advice about what should and should not be done to prepare the unit for sale, even going so far as to suggest well-priced fixtures we could use for some of the updating. At the same time, she wasn't pushing us to do unnecessary work, so she was sensitive to the economics. Before the opening season of Covid, she immediately got going to market the unit, holding open houses and getting sale materials out to the appropriate market. This sale required jumping through an unusual amount of administrative hoops, both before and to complete the sale, all of which she handled efficiently and effectively, as she kept us well-informed about her progress. Our sale price was just where we wanted it (a good one!!). The closing went smoothly, her office staff took care of the paperwork and she kept us advised all along the way, coordinating with multiple sets of lawyers, probate, etc.. She doesn't set up unrealistic expectations and knows her market)- we could not have been happier. The cherry on top is that Stephanie is also a really friendly, helpful, genuine and a delightful person!

Everything about this B & B wonderful. A beautiful building loaded with history from the 1700 and…read more1800s. The owners are incrediably hospitable, friendly, and excellent cooks. The breakfast is absolutley the best I have ever had anywhere. I felt spoiled by their hospiabtility. I will definetly be going back with my husband in tow.

Wonderful B and B. The owners are friendly and excellent cooks. The breakfasts are sumptuous and…read moretasty. Rooms are very clean and the entire Inn is worth putting on your list if you visit the area.

This was the dirtiest and most run down place I have ever stayed! They ended up having to move us…read moreto another room. The pull out sofa bed was so bad my husband had to drive to Walmart and get a foam topper and some bedding for us to use.

September 2023-stayed for a week. Older time share units. Buildings need to be repainted and we had…read moreto call twice for things to be fixed in our unit. Units are two story with a lot of stairs to climb. You can take the elevator up, but your key won't work on the door. You have to have someone open it so they will have to climb the stairs. There is a small bedroom downstairs. The view was the best thing about this place plus the people were super nice and helpful. There is no restaurant on site so you have to go off property unless you bring food and use the kitchen in the unit.

Renters beware. This company DOES NOT REPRESENT YOU. They will claim they do and show and rent you…read morehomes but when landlord violate lease terms , rent houses that go under construction mid lease- the company will not defend your rights. they will back away and it is up to you to hire lawyers etc. I would never use this company again.

They communicate poorly. We have had many problems with our property, and they were very, very slow…read moreto answer our issues. We had to reach out multiple times to get a very short and snippy response. Overall, they are not helpful people whatsoever. It is interesting because they are only helpful and attentive when you are interested in renting out a property, but once you have signed the lease they are MIA. It is frustrating when all we want is to feel comfortable in our house. I would not recommend ever renting an academic property through these people. They are unprofessional and rude.

Excellent service, amenities and food! Would highly recommend to anyone visiting Narragansett and…read moresurrounding areas.

I really enjoyed my brief stay here. The room was clean, the people were friendly and helpful, and…read morethe little perks like a free mimosa, cookies, and to go cups for seltzer, were all really nice! Heated floors in the bathroom, nice products, and a fireplace were an added bonus. I stayed in the Sunset King for reference. Only thing I can comment on that could be better was the sauna - it's really tiny! But it wasn't an issue during my stay.