Definitely not what it use to be. Many other home depots it's much easier to move around. This one it's tight. Hard time finding anything. Never have what you need. Not many registers open. read more

I came to this Home Depot because they are always pleasant and helpful at this location. I stopped in here to pick up paint, spackle, paint brushes, light bulbs, and caulk . I did need help and the employee didn't hesitate to help me which is always a good thing. I hate going to other Home Depot's because workers usually hide or walk right by you and act like they don't see you. I do recommend this Home Depot because I am usually able to get in and out in a short amount of time. read more

The Home Depot - Cherry cola paint - Nurseries & Gardening Near Me - Bensalem, Pennsylvania

This Home Depot is pretty spot on! The parking is a little annoying because they are angled spots, so depending on which way you go down the aisle will determine which spot you can get, but we went at night an hour before closing so it wasn't too packed. All of the employees are SUPER helpful, my husband and I were looking at appliances, cabinets, countertops, flooring, and backsplash/tile and in EACH section someone asked if they could assist us and were super friendly. At the other Home Depot locations I have been to, no one has offered to help, you had to approach them for help. I also saw more variety and options than at the other locations I've been to, so that's also a plus. I'm a fan of this store and will be back soon once my husband and I are ready to pick styles for our kitchen remodel! read more

The staff have always been very friendly and helpful. They usually have whatever you need.

I would not even give it one star. The full-time bookkeeper here runs the whole show at this store. I have never in my life been so disrespected and made to feel stupid while I was an employee. And to top it off I have A disability & she and the store "manager" we're both of aware of it. I busted my A** working 70 hours with no breaks and she was still allowed to come in on MY SHIFTS just to try to make me look stupid. This is am awful company and I am so ecstatic that I quit even though I really needed the paycheck being a single mother. It is a literal crime what this woman gets away with only bc she's been there long. I will never shop Hone Depot & I suggest you all go to Lowe's. read more

Dont get me wrong, i love Home Depot and especially the one in Bensalem. I always am there when i need an appliance, tool, instillation, or paint. But there bathroom is absolutely disgusting. I mean I never leave reviews anywhere but my god.... There bathroom. Is. GROSS. From blood, feces, needle wrappers, toilet paper, and graffiti all over the walls. read more

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Easily the best Home Depot I've been to in Philadelphia. Within a minute of us walking in not 1 but 2 employees asked us if we were finding everything alright. Very friendly and helpful staff and clean store. read more

This is about your average Home Depot. I come here for the convenience. It is the closest one to me. The aisles are kept well maintained for the most part. Sometimes it's a mess. There is always plenty of parking and the lot is kept up. The staff for the most part is very professional and helpful. Sometimes you run into someone who really is just collecting a paycheck. For the most part I've never had a problem at this Home Depot so I will keep coming back. read more

I purchased a refrigerator and had it delivered. The delivery company damaged my floors. I did not notice the damage until they left since there was styrofoam all over my floors from inside the refrigerator that I had to clean up. I called the delivery company and Home Depot immediately. Home Depot was no help no matter how much I contacted them. The delivery company is a third party vendor and the delivery men are independent contractors so I got nowhere with anyone's insurance company. I also found out from a Home Depot customer care rep that the contract with that delivery company was not renewed. So the delivery company had no incentive to help me since their contract with Home Depot was not renewed. During Covid I had to get three estimates and had to let multiple people in my home during a pandemic. If they were never going my to pay the claim or reimburse me anything for my damages I am not sure why they put me and the contractors this process during a pandemic. I wrote emails, made phone calls and sent letters over and over and nobody would help me. I have Brazilian cherry hardwood floors on the entire floor that now have damaged consistent with where the wheels are on the refrigerator. It rained the day of delivery and they had the fridge out on the ground while they where unwrapping it. There is no doubt in my mind that they rolled it on the street and sidewalk at some point and picked up stones. I still cannot move my fridge (with lopsided doors) since I fear it will cause additional damage. I will NEVER use a Home Depot for major purchases. You think you are covered when you use a big box company but really their insurance does not protect you. read more

I am so thankful to Home Depot and Frank (Kitchen Counter-top Dept). I went to Home Depot to check out the various counter-tops that Home Depot had to offer. It was the final thing we needed after re-doing our kitchen. I made an appointment online to meet Frank and when I arrived at the store, Frank was readily available. I had explained what I wanted and showed pictures of my kitchen from my iPad. I had also brought my measurements (following the guide that Home Depot offers online). After going through the various counter-tops with Frank's guidance, I decided on granite. The order and payment process was simple and easy. A week later, a gentleman came to my home from (Colonial Marble and Granite) to make the template for my counter-tops. This process took about 20 minutes and my appointment for installation was for the following week. Colonial Marble and Granite asked me to come to their factory to check out my granite piece and it was gorgeous. (This was 3 days before installation). Home Depot then contacted me because my measurements were just a few dollars off from the professional from Colonial Marble and Granite measurements. I went back to Home Depot to pay the difference and was all set. Our old counter-tops were easy to remove (Colonial Marble and Granite will remove them but for $11.00 a square foot.) The installers arrived and did a fabulous job. My kitchen counter-top and island look beautiful. I would highly recommend going to Home Depot (Bristol) for your kitchen counter-top projects and make sure you ask for Frank. read more

Kellyanne from the plumbing department is a tireless, helpful, endlessly capable person who helped us save a boat load of money on a project -- all while wearing a smile and making us feel both heard and appreciated! We came to this Home Depot with the intention of buying enough pipe for a small part of a project, and were planning to buy the rest of the materials online. Kellyanne approached us, asking if we needed any help, and offered to help analyze the cost-benefit of one-stop shopping at Home Depot versus ordering online from another supplier. Then, fresh into her shift, she spent a considerable amount of time getting covered in grease cutting and threading pipe to custom lengths. While making sure every piece was measured properly, she even continued to (seemingly effortlessly) answer questions about custom piping and solutions to other customers! She is the bomb dot com and is the best and most helpful associate we have ever met, at any Home Depot, ever, bar none! We will be seriously reconsidering ordering anything online when this location is not only close to our shop, but also has a person like Kellyanne!!! Mark Oat Foundry LLC read more

I frequent this particular Home Depot as it's closest to my house. This past week I ordered some appliances with Pauline. She was very helpful through the process. I normally order bigger ticket items from Lowes. It's just so happens that HD had a better sale and prices. My appliances were delivered this past Thursday at 8 am on the dot. The delivery guys were extremely nice and pleasant. Unfortunately the stove delivered was damaged. They offered a credit but we opted to swap it out, going to take over a week. The microwave and dishwasher were perfect. Overall it was a good experience and I would buy from HD again, depending on the sales. My biggest issue is when a product I purchase from HD is damaged the store should be able to help. They make you go through the factory to get a replacement, that's a bit of a hassle as is the wait time. Solid 3-4 stars read more

I frequent this location for various things, since I'm big on home projects. They always have what I'm looking for. The prices on things are debatable, but the stuff is generally good quality. My only issue with this place is the customer service. In my experience, the people here are very passive and not eager to help. I don't mind, unless I actually need assistance. I came in to get keys made today. I had to ask 4 different employees for help. 4. Not counting the first two that ignored me while they kept on their conversation at the returns area. The next two I approached at the customer service desk were carrying on until I politely said excuse me. The girls both looked at me like I was bothering them. I asked where I go to get keys made. She points and says, "Down there." OH okay. DOWN THERE. I guess I'm going to Australia, the land freaking down under. I still didn't see where she was talking about...I wander around some more. I ask this elderly foreign guy who does another point and says, "Down there." You've got to be kidding me, right? I'm only being an ass about that because I work in retail, and that is a huge no-no. Off again I go and AH HA. A little end cap at aisle 12 where you get your keys made. No one was there, so I asked the closest dude how I go about getting keys made. He told me someone would be over. FINALLY, someone came over to make my keys. He was very friendly, so that made me happy. He made me 4 keys extremely quick. I thanked him. Off I went. I just felt like that was a lot of effort for such a small task. I get it. Not every day is a great day, but in retail... you're getting paid to help people and leave your problems at the door. I'm not asking for a party when I walk in... I just feel like if someone is asking such a simple question, it shouldn't be an issue. I wanted to use some f-bombs while writing this review, but I didn't. If you people don't want your job at Home Depot, give it to me. I love manhandling shit with a smile on my face. read more

Never enough cashiers. They try to round everyone up and force you to go through the self checkouts and half the time they are broken.

Does this store ever have anything? 3, count em 3 times in the past week they've sent me to another store because they couldn't locate their "in stock" inventory. Save time. Go somewhere else! read more

I have been a loyal customer at the Home Depot store located at 1336 Bristol Pike, Bensalem for 10 plus years. I can admit that not all of my experiences have been horrible. However, over the last few months I have encouraged 2 extremely disgruntle employees from plumbing and customer service. I thought the experience that I had with the guy from plumbing was horrible. That was until last Saturday when I had unpleasant encounter with Chrissy from customer service. Her overall conduct is unacceptable. I have observed her behavior on numerous occasions and she is rude to everyone; including customers and colleagues. Her behavior is provoking. As I mentioned I have been a customer at this specific store for 10 plus years and have experienced rude behavior from employees on numerous occasions. Yes, its my fault that I keep going back. But, who feels like going out of their way to go to another Home Depot. Through out my experience, I have spoken with several store manages and corporate representatives. Needless to say... much has not changed. If it did, I wouldn't take the time to write this review. To be honest, the service at the Home Depot located in Neshaminy is not much better. From this point forward, I may become a devoted Lowe's customer. If you looking for a great customer experience and assistance with projects; I recommend that you not go to store 4103 1336 Bristol Pike Bensalem, PA 19020 215-638-3510. read more

nothin great... we go there for lighbulbs and tools... some of their paint is cheaper than other companies... i like their paint selections.... very big store... gardening section... lawn mowers, grills, light fixtures and lamps, carpeting and rugs, kitchens and doors... pretty much everything. read more