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The Home Depot

2.7 (26 reviews)
Open • 6:00 am - 10:00 pm
Updated 2 months ago

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The wood my husband loaded 29 pieces

All of the staff are not wearing masks, today there was a lot of staff loitering... my husband and I came for supplies for a home project... needed 2x4s ... whew ... 29 of them (excluding cracks and holes). Several feet away from us were 3 young men standing around chatting each other up. My husband never considered asking for help (ugh ... men) ... no disrespect to our men A nice gentleman seaming in our age group who began loading a cart with thick and heavy particleboard, immediately a young man appeared and ask him if he needed assistance ... who would turn down help lifting heavy wood?? As it goes he received help, we continued to load our cart and moved to check out. I was livid! My husband was indifferent I wanted to find a manager but didn't have time, so I am writing to ask that this be used as a teachable moment. Serve ALL OF YOUR CUSTOMERS... STAND FOR SOMETHING OR FALL FOR EVERYTHING.

Pup shopping for flowers
Sara W.

Okay, to be honest, I hate going to the Home Depot unless it's spring and the flowers are out. But hubby loves going and we almost always find what we need. Yes, the check outs are usually a mess and I don't like checking myself out. Today they had several lanes open and we got right out, so no complaints today. The cashier was very friendly and efficient. It's spring, so I'll be going lots to get mulch, plants and flowers.

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Lowe's Home Improvement

Lowe's Home Improvement

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The Appliances Associate on duty Angela, is an excellent ambassador to the Lowe's Corporation. She…read moreis extremely knowledgeable, effective, and engaging with customers. She should be given the immediate opportunity for leadership and advanced training. (She is 2 stars of this review). She guided us to the products we wanted, and we bought, without any hesitation or concern, based on her consultation a washer/dryer, and refrigerator. We got good reputation products at a very fair price. I have been to Lowe's often in the past, and usually leave with something I wanted/needed. I did however feel alone and uncared for, unsupported in my purchase. Even if an associate helped in some way, they weren't knowledgeable or pleasant about it. Today was a totally different experience.

I wish we would have seen the rest of the 1 star customer service reviews before ordering our…read morefridge from here. Their management team was an absolute joke in helping us with a damaged delivery and eventually promised a discount when the new fridge arrived. Then for 5 days I got bounced around to over 15 different people between the warehouse, different customer service reps, different lowes employees, and different managers all saying that the next person can surely help us only to be told by that next person they in fact could not help. I wanted to rip my hair out by the end of the week. Emailed corporate who responded that the store higher ups would be calling us in 24 hours. They never did. We won't be returning. Good thing Home Depot is across the street!

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The Home Depot - gardening - Updated July 2026

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