Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Dryer fix- technician Amir was very professional and did a very good job . I was very impressed and…read morewould recommend his workmanship to my connects

Our dishwasher started leaking badly. The technician was able to come out the next day. The special…read morepart was ordered that same day, although it took a week to come in. The technician returned and made the repair in less than an hour. The technician was very pleasant and professional in his manner. Everything seems to be fine. We're satisfied so far. The cost was half the price of a new dishwasher (installed).

I don't write a lot of reviews, but Paul really came through for us on short notice for an oven…read morereplacement. He showed up when he said he would, he had great communication, worked with us when the replacement oven didn't quite fit the cut out (the oven was too small). Came up with a a quick solution and it worked out great. It's not often these days you find this kind of service and care. I'd definitely recommend him and his crew - super professional and provide quality support.

Paul and his team did an excellent job in installing a combo wall oven and microwave . They had to…read moreinstall it in a custom cutout by making modifications to the cutout. They charge a premium , but the work is premium quality and completed the work exactly on time. They also made suggestions on the best combo oven + microwave ovens that would fit in the cutout with minimal modifications to both furniture and electric connections.

Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

My freezer stopped cooling properly and I was worried I was going to lose all the food I had…read morestored. I called Abdul and he was able to come out sooner than I expected. He took the time to diagnose the issue instead of just guessing,, explained what was wrong in simple terms, and gave me an estimate before starting any work. The repair was completed the same day, and my freezer was back to normal within a few hours... It's been working great since then with no issues, I appreciated that Abdul was professional, punctual, and didn't try to upsell anything I didn't need. Finding an honest appliance technician can be difficult these days, but my experience was very positive, If you're having freezer problems and want someone who knows what they're doing... I would definitely recommend Abdul.

They were able to come out the same day, which I really appreciated, and their diagnostic fee was…read moresignificantly lower than other repair companies I contacted. I really appreciated the Abdul's honesty and willingness to help. He explained the situation, gave me some helpful suggestions, and even recommended that I contact the manufacturer directly to see if there were other options before spending a significant amount on a repair. He didn't have to go out of his way to do that, and I appreciated that he was more interested in helping me find the right solution than simply trying to make a sale. Abdul was friendly, professional, and straightforward throughout the visit.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

On 7/1/2026 Mike came to repair my GE Microwave Oven (Model JVM3160RF4SS) and he was very…read moreprofessional, fast, and did not waste my time. Within a few minutes he had the Microwave opened up and showed me exactly what the problem was. He then advised either repair (provided estimate of costs), or, replacement with a new model (my microwave was 9 years old). I highly highly recommend him for any appliance repairs!

I am very satisfied with Michael service. He arrived on time, was able to identify an issue with my…read morewashing machine and order broken part to my address. When part came, he install it in professional manner. Also, he is servicing my appliances for atheist 5 years. Thanks Michael.​

Zero stars. I purchased a used Speed Queen for $500 plus $60…read moredelivery. The machine worked when the installer set it up and then I could not get it to work any more. We are a yoga studio and go through a lot of towels in a day. *I* troubleshot the machine myself and discovered that there was an issue with the coin box. I did a work around with some duct tape to hold down the open switch. Problem solved. Then on the first run after the repair, the washer starts smoking. I thought there was a fire. I call the owner of Arroyo up. He says he can fix it or replace it. No returns. I have had the machine three days and it has only worked once. I am still paying to wash the towels at the laundromat. Avoid this business and its' shady practices. I wish I had looked here before buying from Facebook marketplace.

If I could give this business zero stars I would. The business is not BBB accredited. I cannot…read morestress enough how awful this business is. The manager is beyond rude and completely unprofessional. They refuse to answer the phone, which is already frustrating enough, but will reply to texts -- and then proceed to blow up your phone like an obsessive ex if you don't respond within minutes. Completely unhinged behavior for a so-called business owner. The way they operate feels shady at best and downright illegal at worst. Nothing is transparent, communication is a nightmare, and trying to get a straight answer from them is like pulling teeth. The entire experience has been nothing but stress, wasted time, and regret. Save yourselves the headache, the hassle, and the risk -- take your money anywhere else. You've been warned.