I had the pleasure of shopping there today and their associate Adam, was in the garden section and I asked where the sand was. He walked me to the location and loaded the cart and then he offered to have someone help load in my car. He was running cash register and nobody showed to help so he helped me load my car with a smile! And thanked me for coming in. It's customer service like this that makes me want to shop at a store! Thx Adam! Your awesome! read more

We stopped in Home Depot to look for Beach Chairs ! Unfortunately they did not have what we were looking for but they did have an amazing indoor plant selection and so many choices of hoya's. I could not help myself i had to purchase one ! Every store has different varieties and here in Cali they are way different than in Vegas ! read more

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It's Tuesday and I'm back already. YAHIR offered great customer service ya hear me?! I got a Venus flytrap and another tomato cage. This location has a plethora of pots for gardening. All sizes. It's also the only location I've been able to find large cages for my tomatoes. Their Gardening Center seemed immaculate. I didn't find dust anywhere that I visited. I even picked up two little cute yellow cactuses. Never thought I'd own a cactus, but I bought two! The store is large, so I'm sure you'll find what you need. And the staff is great. I can't remember his name but on Monday night he was the only one working the gardening section. I want to say his name is Neal or something close to that. He was very helpful!! read more

Tucked in the end of the street with big parking lot. Clean, spacious and airy. Friendly & very helpful staff. Got my stuff with plenty of selection and choices from different companies and from reasonable to slightly high prices to pick from. Easy checkout since I used self checkout. Overall great place. read more

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Customer service was pleasant. Karen was very knowledgeable of this home depot. I asked about a specific tool and she directed me to the exact location of the product. My product was locked up and required me to scan a QR code to request for help. The only reason I gave this a 4 star rating was because receiving service seemed to be pretty slow for the amount of individuals who were in Home Depot buying products. I felt I could have been helped much quicker. read more

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Go to Home Depot to fulfill any and all home renovation or design needs. There is only one wrinkle with meeting those needs though: Home Depot Orange Tabby Cat. Imagine being in a panic trying to find that one sink design, pipe, lock, or power strip, and then seeing a tabby cat deep in a state of blissful peace. Do rugs matter? Does the sky? Not to Home Depot Orange Tabby Cat. Home Depot is aware of Home Depot Orange Tabby Cat. The attention is not reciprocated. This cat does not know the meaning of home improvement. Try asking it what aisle cabinets are on. Tabby cat will not know on purpose. Home Depot Orange Tabby Cat is the best staff member at Home Depot. This cat values a Zen state of detached becoming. Wait in line, if desired. Home Depot Orange Tabby Cat will not give a bleep. I bought a power strip. Home Depot Orange Tabby Cat was too busy making its own energy to notice. I cannot believe I rely on electricity. Home Depot Orange Tabby Cat devotes its life to being its own light source unlike the EXIT sign I passed on my way out. read more

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Whatever you do, do not buy the Allstate appliance coverage. These people are unethical. They denied my claim stating that we had tampered with the lock big liars. When the technician came out. He's the one that opened the machine because it was locked. Will never buy another appliance coverage from Home Depot for Allstate total rip off. read more

The Home Depot - Hardware Stores Near Me - Orange, California

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Came in for job supplies, unfortunately they were out of a few items, but thankfully another vendor near by had them. Otherwise they had what we needed at a decent price. read more

The Home Depot - Hardware Stores Near Me - Orange, California

I visited recently to purchase some new plants and the cashier/worker at the garden section, Iliana, was wonderful. She took the time to answer all of my questions, gave me some facts about plants they had in current stock and made great recommendations. I really appreciated the amazing customer service, thank you! read more

I usually come to this HD to get my plants, even though its out of my way. The garden department staff know their stuff and always gave me good advice. I went this past weekend and it has changed. The older lady and gentleman that usually work there were gone, and no one knew what I was talking about or seemed to care at all. I was so disappointed, I hope they didn't leave this location, they were both great. read more

Since they changed the garden department to new management, it has been horrible. I will not be shopping here anymore. Rude ladies and i was ignored. read more

Make use of their curbside pickup if you can. Like most homeowners, we have been to Home Depot many, many times, sometimes to pick up a specific item, but other times to just browse for inspiration. As I've gotten older, it has become less interesting to me (mainly as I've found that I'm just not as good as contractors who can do it faster and with a far greater professional finish). But as we start on a reno for our bathrooms, we've made great use of their website and mobile app to browse, choose, and pay for bathroom fixtures. For the things that are located further away and could be transported without a truck, we have been picking them via our car. One of those things is a medicine cabinet with lighted mirror, which my wife ordered through the mobile app. It showed that the closest one for quickest pickup was in Orange, which is why we drove down here on a Friday afternoon. Just like a Chili's, there are numerically marked parking spots near the handicapped spots in the parking lot. My wife had let this Depot know that we were coming, and once we arrived, we typed in the parking spot number that were at. Sure enough, in under 5 minutes, Nathan showed up with the packaged mirror and helped me put it in our hatchback. My wife showed him her ID, and that was it. We were on our way. Great experience, for no additional charge. read more

The Home Depot - sign for curbside pickup - Hardware Stores Near Me - Orange, California

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Great service with blinds here at Home Depot katella. He helped measure cut to a somewhat complicated situation for 2 windows read more

The Home Depot - Matt was so helpful, thank you for great customer service - Hardware Stores Near Me - Orange, California

Richard at 435 W Katella Ave, Orange, CA. was outstanding. Super knowledgeable. He knew what I needed based on what I explained I was looking to do. read more

Mayra was so kind!! Saw me walking around with my two kids and she came by to hand us a kids workshop kit and spoke so kindly to them! Thank you Mayra for making their day!!!! read more

used them for green star AC installation that have been to my house a total of 5 times 6 times if they make it today after they installed a new AC unit. The Green Star Company schedules appointments but doesnt show up in the alloted time. Also they still havent resolved the fact that my AC continues to not work. I like this home depot and the customer service is great but i do not recommend using their AC service read more

Urgent: Unprofessional Treatment by Supervisor Marisol - Orange, CA (Katella Street Location) Dear Home Depot Customer Service, I am writing to report an extremely unprofessional and frustrating experience I had at your Orange, California location on Katella Street, involving Supervisor Marisol. I came to the store to return a vacuum cleaner I purchased using Apple Pay. I had my receipt, but when we tried to process the return back to Apple Pay, the system repeatedly displayed "canceled," which was odd. I then told Marisol that since the purchase was made with a debit card, she should simply give me cash back. Instead, she told me, "We can't do that." I asked her what I was supposed to do then, since I no longer needed the vacuum--I had already purchased a larger shop vac to replace it. Marisol flat-out said there was "nothing she could do," which is incorrect. If an item is purchased with a debit card, the refund should be issued as cash. What would happen if I lost my debit card and had to cancel it? In that situation, the only option would be cash, but she still refused. Her dismissive and unprofessional attitude was unacceptable. As a licensed general contractor who spends thousands of dollars at Home Depot, I expect to be treated with basic respect and to receive accurate information regarding your return policy. Instead, I was made to feel as if my business didn't matter. Because of this experience, I will never shop at this location again unless this situation is addressed. I demand a response from upper management regarding this matter. No loyal customer should ever be treated this way. Thank you for your prompt attention to this issue. read more

They are under staffed and are unhelpful the only person who actually helped me is an older gentleman thanks to him for putting a smile on my face read more

This store is truly fantastic and it has the best vibe of any Home Depot I've ever been to, It also happens to be an excellent place to work. My sole purpose for being here today is to share some photographs. read more

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I'm a fan of this Home Depot location. I always find everything I need, and the staff is usually pretty friendly as well. I recently ordered some items online, and found out I could pick them up curbside at this location. Since both items were too large for me to pick up, I'm so glad I could have them brought to my car. When both items were ready, they emailed me a message. I guess great minds think alike because this store was so crowded when I got here. I pulled up to a curbside spot and texted the store. Within minutes, someone brought the packages directly out to me. Although the salespeople aren't always as helpful inside, the gentleman who helped me load both boxes was friendly and helpful. I really this store for it's convenient location and helpful staff! read more

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The guys at the paint section of this Home Depot were so helpful. They helped me get the tone of my paint just right and were insanely nice. Shout out to Noah, Marvin, and Liam for being the best, could not do my project without them! read more

Great service, People here know what they're talking about. Always helpful.. No mater what we go in there for, we walk out satisfied. good people read more

Was being profiled as soon as I came in. Was looking to purchase flowers for my garden and the person insisted that I needed to pay for the flowers right then even though I told him there was still stuff I needed to purchase inside. I do not understand the rudeness to a customer. I'm 55 years old, I don't need to steal $8 flowers when I was going to buy 8 of them. How would I even be able to walk out unnoticed as I'm a big guy. read more

Thank God this place has Damon! Pre ordered got there a lil early. I asked him while waiting in preorder pick up/ return line I'm here a little early app said 2hrs eta... he said wait in line and let them know. I asked an elderly Caucasian Gent that I'm a lil early, then a middle age Hispanic lady chimed in we came to the conclusion I should go get my own product. They sent me in my Mary way rather than getting an additional associate (younger Hispanic lady standing there appearing ti be doing nothing) to personal assist, on my way I asked Christian where chainsaws were. He dropped what he was doing and escorted me, when I got to the isle Damon had my items pulled. Deserves an A+ read more

Beware! All this locations outdoor plants are infested with spider mites or have insect eggs. Really gross, & they want to give u a hard time about returns read more

Nobody wants to help they want to stand around in their aprons talking to eachother. Asked for a simple T clamp nobody could point me where they have them. Left empty handed read more

This review is for Todd at Home Depot #615 on Katella Ave in Orange. About a month ago we came in needing assistance with a little project - creating our own water misting device for a camping trip. Todd was immediately very enthusiastic about our project and went out of his way to help us figure out what parts we needed to complete the misting system. His customer service was really Above & Beyond what I expected. As a result of Todd's help, we had a nice little misting setup at our campsite! We probably would have given up on the idea otherwise. Thank you Todd!! read more

This review is for Roxana in kitchen. She has gone above and BEYOND on helping us out on the remodel of 2 kitchens & will be needing her help on another. She has created beautiful designs and is so patient with all of our questions. We made a few updates and she did them with no hesitation and even gave recommendations that would be better in the long run. She is very knowledgeable and reliable. Thank you so much Roxana for all you do! & I know she treats everyone with this much care because a client personally came to thank her for some help at one of my visits So if you need help designing- please come see her. read more

Customer service is extremely fast and amazing !!! Nate helped me out and was efficient and excellent. read more

Store had everything I needed. The employees were nice especially Tony who helped me pick out a drill! He was quick and knowledgable!

I was in the paint section today. Picking up primer cause I had some other things i needed. Normally I go to paint stores for paint. Since it was primer it was negotiable. We all know everything has gone up in pricing. But somethings like "primer" has not changed. There is no new formula, or fancy can. It has one purpose, to make sure my new finish adheres. I asked for a manager of that dept to see if I could get a discount on it since it was 60.00 a gallon (normally 19.00-26.00) a gallon. Well I politely asked if there was a dept head of paint that I could speak too. A young guy answered by saying what do I need. Well I would like a discount in this material since I know I can get elsewhere for less. This young buck said, then go there. Then he continues to say, we are in a crisis man. And I asked, what kind of crisis are you taking about? He responded with an adult use and said, a midlife crisis. All the while with his phone in his hands. I don't know about Home Depot's Management. But if one of my subs told A customer to go elsewhere, he would be going elsewhere. I told the kid, I would never talk to a customer like that. Shook my head and walked away. The orange Home Depot in my experience has too many people standing around and not doing a job. I'm hoping management sees this and goes through checking on peeps that are standing around. I've seen it many times. Went down the street to Dunn-Edwards got a 9.00 per gallon discount and spent $535.00. Unbelievable to lose that kind of money because of an attitude. That paint dept will never get my business again. Oh I also have a pro account. Licensed. read more

Like all other Home Depot, can't find a help. They are either hiding, or avoiding customers read more

I have to write a review about the Home Depot Christmas Tree Lot this year. As a result of the COVID-19 pandemic, my husband and I wanted to celebrate the holiday season early, so we got our tree the day after Thanksgiving. I was very impressed and pleasantly surprised with the tree selection at this location! We ended up getting the second one we picked, and we absolutely love it. It's a 6 to 7 foot Noble Fir and it's very green, lush, and full. I couldn't believe we only paid $75. read more

The Home Depot - 6 to 7 foot Noble Fir - Hardware Stores Near Me - Orange, California

Best Home Depot EVER!!! Trying to finish up a pool light tonight and they were getting ready to close but they would not let us leave until they were positive that we had everything we needed instead of trying to kick us out as they were closing. Liam stood with us and made sure that we had what we needed the best part is that he wasn't even his department. Since we couldn't find what we needed he came up with an idea to make it work. Almost forgot to mention our cashier Leisy who waited for us with a smile. read more

So I came here to find good lights for my outdoor wedding. I came in to just browse potential options. After I entered the lighting department I was impressed with how quickly a person came to assist me. He could tell that I needed help and I was very lost with what I wanted to do. What I loved is how the man asked me what my "vision" is. He then walked me around the store to show me the proper extension cords, hooks, posts, etc that I would need for this dream to become a reality. Then he went over to the string lights and compared ALL the options. Gave me pros and cons with every kind and I greatly appreciated it! I initially walked in without the intention to buy anything until I get a better plan. With his help I was able to buy some lights and the extension cord today. I really appreciate everything and I'll definitely come back for more help! read more

What a disappointment Home Depot has been my wife's favorite store forever this particular store helped me with sandbags for a charity event I had two years ago at Thanksgiving; Very great experience, great service; as a matter of fact I sent a yelp review back then and gave the store five stars. Today we spent $150 on potting soil and decorative pebbles I basically have a big problem with Kevin, the clerk who checked us out as we wheeled our cart up NOT AWORD!!!! That is correct, SILENCE!! really thought the young man was a deaf mute; Showed him my credit card and he did speak and told me to put the card in the machine. We thanked him and he did say you're welcome and then I looked at him and he looked at me like something was wrong with me. How in the hell can a young man like this get hired and be allowed to keep his job without speaking to the customers??? Wake up Home Depot; really makes no sense to allow anyone not to greet customers and thank them for shopping at Home Depot as we have many choices Agree?? read more

Plenty of staff to help. Plenty of parking. Decent prices but Lowes has lower prices especially in plants.

Ordered water filter for refrigerator I bought from Home Depot 2 weeks later they gave me locker number took the box out they shipped a empty box this was beginning of sept they ordered me another one now still not arrived last time ordering anything on line from Home Depot if their going to sale that brand of refrigerator they need to carry water filters from their it's only 1 year old read more

Very clean store nice customer service from Briana Kimberly very helpful and professional held me to find all I need and also help to scam my stuff hopefully always she's working read more

The Home Depot - Thank you Briana Kimberly - Hardware Stores Near Me - Orange, California

I've always had a good experience here. Helpful staff and the in stock items were pretty accurate with the web. Plenty of parking too.