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    The Home Depot

    2.4 (14 reviews)
    Closed 6:00 am - 9:00 pm

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    Sears Home Appliance Showroom

    Sears Home Appliance Showroom

    3.0
    (2 reviews)
    0.9 mi
    $$

    I will never, ever buy another appliance from this store. In October of 2016, I purchased a…read morerefrigerator here. When it was delivered, the crew pulled out the old refrigerator without making sure the water line to the ice maker was turned off. Water sprayed all over the kitchen and the crew just stood there until I grabbed the line and shoved it into the sink. Our new flooring was soaked and soon buckled. The crew went outside to call their dispatch and report that we had a "non-functioning shut off valve". However, while they were outside, I myself managed to turn the valve all the way off and I have arthritis in my hand. It wasn't that difficult! Then one of the crew told me they couldn't reconnect the line to the new refrigerator and gave me the name and number of his cousin who he said would do it. WTF! I filed a claim with Sears Customer service. It took days to hear from them. I sent pictures of the mold and floor damage caused by the water and inept delivery crew. Another long silence. Finally, I got a voicemail from someone who said she needed "more information" even though my claim was detailed and photos of the damage were self-explanatory. It cost us $1220 to have the subfloor, insulation and flooring repaired. We received a letter of denial for our claim. The delivery crew said the valve was broken and apparently made no mention that me, their little old lady customer with arthritic hands, was able to turn the water off by herself. Right now, right before Christmas, it looks like we're out $1220. I have little hope that this claim will ever be paid. I am considering filing a complaint with the Ohio Attorney General. Stay far away from this place. Go to Lowe's! Update-1/25/17. The end of the Sears Appliance Delivery Debacle. After four months of back and forth with Sears and their delivery company, and being kissed off by both, even after filing with the Attorney General, I finally contacted my insurance. We'll get back about 3/4 of the $1200 spent to reconstruct the floor. Please, guys, stay away from Sears!

    Shopping for any type of appliance can be incredibly frustrating & time consuming. Over the past…read moreyear, I've spend countless hours shopping online & in multiple hardware stores only to leave empty handed & highly disappointed. The lack of selection & unnecessary amount of "special functions" when you just need the good 'ol fashioned basics is beyond exhausting. But thanks to this tiny shop, I found exactly what I wanted in less than an hour! The staff here were friendly but didn't do the annoying "shark" technique or try to pressure us into buying a more expensive dryer. The store was clean, spacious & well laid out. The prices for the appliances were somewhat equal to any other store but fair & they thankfully didn't sell the same junk that other competitors offer, they have a good variety for such a small space. Although I'm not a fan of Sears as a company, I would recommend this store to anyone.

    Renovatech

    Renovatech

    4.0
    (17 reviews)
    8.1 mi

    Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

    I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

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    The Home Depot - hardware - Updated June 2026

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