A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

I have many years of experience with Goodwin House Bailey's Crossroads. My grandparents were…read moreresidents there for many years, first in independent living, and later in skilled nursing. My parents moved there about 12 years ago when my mother's Alzheimer's was making it too challenging for my father to care for her. He moved into independent living (where, at the age of 90, he is still living with my stepmother), and my mother moved into skilled nursing. She received wonderful care there and was treated with respect. When she passed away, the staff on her floor cried and showed us great compassion. One of the things I'm most impressed with are the many activities planned there. Recently they had a Moroccan festival, where they learned about the culture and customs. They had Moroccan food at dinner that night, and they even brought in belly dancers. The units are nicely appointed and maintained. The entire building and grounds are lovely. The staff is friendly, making a point of getting to know the residents. It's comforting to know my father is living in a place where he is safe and will be well cared for.

If you want your family member living in a place where they aren't taken care of and every week…read morethere is a problem then chose this place. It's enjoyable to every week have to question what they are doing there. It was unreal the the excuses, the stupidity and incompetence of people on all levels there from the director of the entire place down to the hairdresser and telephone operator. You could never get anything done by calling just once it required follow up after follow up. It's all very glossy on the outside but it hides rottenness. Ask for information on what services are provided in assisted living they can't provide you with one. *See Angies list for similar experiences as mine. * They like to blame family members for being difficult because you expect the nurses to do their job. For example bathing, clothing not on backwards, proper medication, getting the person down to get their hair done, being treated with respect by physical therapy. Doctors who can't call you back, who have medications being refilled at all different times and amounts. If you want to put your entire fortune down with this place and then continue to pay $5000 a month as well for a place that doesn't have enough staff or proper oversight, management, or procedures come here. Oh, and they also like to use the excuse -- well you know it's the memory - using that to blame or make excuses for their staff who do not do their jobs. One time my family member was waiting for the hair dresser to come pick her up. She say and sat. Thevstaff ciuldnt take tge time to see her sitting on the couch there and tell her they werent coming. The whole management of assisstedbliving which is full of memory issue people is confusing bevause there is no oversiggt, lead nurse, lead manager actively making sure things are done right. And i dont think there thirld world staff is trained well at all in how to deal with memory issue patients. And as for doctors they misdiagnosed what was wrong with my family member giving her medication that made things worse. It's not a good place.

Heatherwood is a such a beautiful community. The staff is friendly, caring and knowledgeable. The…read morewarm environment makes me feel at home.

There has been a lot of good staff leaving and the new nursing director doesn't know what she is…read moredoing. Making bad choices that can be life threatening.

Lovely Mother's Day Tea at the Kensington. We are blessed that our mom found this new next phase…read moreof life family. Daily live music, families welcome to meals and lots of special events! The staff truly cares

Under staffed. Lacks staff training including sensitivity training. Staff are often rude to…read moreresidents. Communication is poor. Management is not on top of it. Has so much potential but Falls short.

Oh my, I never write yelp reviews and hardly ever check yelp so I am not surprised that the last…read morereview of this place was from 2021! This community has the warmest and most welcoming receptionist and other staff. My experience here has been extremely positive. They care staff are so informative and tenative. They offer many benefits like Physical Therapy, which I have started 2 weeks after moving in. They are mostly full but if you find yourself in need of a community make an inquiry fast so you don't miss out on being a part of a fantastic community.

One of the worst receptionist I ever met. No customer service skills, rude and unable to answer any…read morequestions. Purposely put me off just to be nasty. Let me in the building without taking my temperature and saw me wandering around lost, taking her sweet time to help me. It took another person signing in to point me in the right direction. This isn't the first time I've dealt with this place. Some of the worst, unprofessional staff I've dealt with. You need to retrain your receptionist.

ICARE Home is a gorgeous senior living space in Fairfax Virginia. Choosing a senior living…read morefacility is a big decision, but I wouldn't hesitate to trust Ashley and her team. Not only is she a professional with years of experience in the caretaking space, she is a beautiful human being that values family, community, service, and faith. The ICARE Home is a family and they will treat everyone who steps inside their doors as family. Aside from the staff, the property itself is beautiful, modern, clean, and spacious. They host open mic nights and other activities to engage residents and the local community. I also hear wonderful things about their in house chef! If you are considering a senior living space, check out ICARE.

On this the anniversary of our first year at The Woodlands my husband and I would like to express…read moreour thoughts !! From our first meeting at the woodlands we know this was a place we could be happy ! Everyone -- management , staff , dining room servers , maintenance, housekeeping have gone out of their way to be helpful !! We find all of these people to be polished and professional Repairs are done in a timely manor-- everyone doing whatever they could to help us get settled and feel at home ! As this year has passed this helpful , cheerful, supportive attitude has never failed ! Thank you to everyone at the Woodlands for making this a great transition for us ! Tom and Donna Crean

My mother has lived at the Woodlands Retirement Community since January 2015. She has had the most…read morewonderful life there and has made many great friends. My husband and I thank God for her being able to live there almost 10 years now. The food is amazing and the staff is very caring and kind. There are so many fun activities. The heated salt water swimming pool is delightful. I very highly recommend the Woodlands Retirement Community.

My family and I highly recommend Cobbdale Assisted Living. We moved our mom into Cobbdale's House…read more#3 earlier this year from a larger Assisted Living facility when Mom's health began to decline, and it was obvious that she needed more attentive care. Before the move took place, we had a great meeting with owner Joey Lynch-Flohr who explained that he came up with the idea for Cobbdale when his own grandmother's health started to decline. The houses that he has built are beautiful, and perfectly equipped for each resident, as well as featuring a beautiful sunroom where family members can visit with their loved ones. Meals are created by a professional chef off-site and then prepared daily by the house staff. For the private room/bathroom: You furnish the room as you want it for your loved one, and they work with Hospice / Medicare to bring in special equipment - such as a hospital bed, if needed. Our mom's room was large, with two walls of windows, and plenty of room for 2 dressers, a TV, bed, nightstand, and recliner chair. Her bathroom was equally large with a walk-in shower. As for the staff, I can't begin to exclaim how wonderful they all are - and overseen by Atta (nursing) and Gabi (household). The kindness, compassion, and love shown by all of the Cobbdale staff to our Mom in her dying days is something that I will never forget and always appreciate. Thank you especially to Donna and Julie for all that you did for us that final day.

My sweet husband is just completing his first year at Cobbdale. Finding a loving setting is tough…read morefor the seriously ill. But Cobbdale is a cut above. The staff really tries to rally the residents into a community with good care for a variety of individuals with special needs. The nurse is very knowledgeable and can't do enough and also guides the family through the troubled waters of aging. The owner has developed a 3 small 8 residents homes with high standards in the industry. Several days through the week appropriate activities or games or movie afternoons, or bingo etc are offered. I enjoy the beautiful home like setting and taking my husband into the sunroom or outdoor side porch. So grateful I found this private assisted living. I am sleeping nights again ad worry less.