The Melt in Danville serves up a variety of "melted classic" and crispy chicken sandwiches and burgers. While the food generally hits the spot, the overall experience has its ups and downs. The star of the show at The Melt is undoubtedly their selection of burgers, which are well-executed, with perfectly melted cheese and juicy patties. The tomato soup, a classic accompaniment, is rich and flavorful, making for a satisfying meal. While the food at The Melt is comforting, the atmosphere leaves something to be desired. The interior design is stark and cold, with an industrial feel that doesn't quite match the warmth of the food being served. The hard chairs, while perhaps chosen for their ease of cleaning and durability, aren't particularly comfortable for lingering over a meal. One notable aspect of The Melt is the ordering system: customers are asked to place orders via kiosks rather than with a human server. While this system can be efficient, it may feel impersonal to some diners. Interestingly, despite the self-service ordering, the kiosk still prompts for a tip for the employees. This can feel a bit jarring, especially given the reduced human interaction in the ordering process. Despite the kiosk ordering system, the staff at The Melt are generally friendly and efficient, and food comes out quickly. The counter staff are helpful when needed, though their role is somewhat limited due to the self-service ordering system. The Melt delivers on its promise of cheesy, comforting food. The grilled cheese sandwiches and burgers are tasty and satisfying, living up to the restaurant's name. However, the cold interior and uncomfortable seating detract from the overall dining experience. The kiosk ordering system, while efficient, feels at odds with the request for tips. Despite these drawbacks, The Melt remains a solid choice for a quick, satisfying meal. The food quality makes up for the less-than-cozy atmosphere. If you're in the mood for a well-executed grilled cheese or a cheesy burger, The Melt is worth a visit. Just don't expect a warm, inviting ambiance to match the warmth of the food. read more

I recently had the pleasure of visiting The Melt and I must say that my experience was made even more delightful thanks to Luis, the manager. From the moment I walked through the door, I was greeted with his warm and welcoming smile. It's truly refreshing to encounter someone who consistently exudes such kindness and positivity. During my visits to The Melt, Luis has always been attentive and eager to assist. One particular instance stood out to me when he took the time to explain the different dishes on the menu. His detailed descriptions and thoughtful recommendations helped me make an informed decision about what to order. Not only did he provide excellent service, but his passion for the food and his attention to detail were truly commendable. Luis's dedication to ensuring a pleasant dining experience is evident in every interaction. He goes above and beyond to create a friendly and inviting atmosphere, making each visit to The Melt a memorable one. I cannot speak highly enough of his exceptional customer service skills and genuine care for his customers. If you're looking for a place that not only serves delicious food but also provides exceptional service, I highly recommend The Melt, thanks to the wonderful management of Luis. His genuine kindness, warm smile, and willingness to go the extra mile truly make a difference. read more

I recently visited The Melt, and I'll admit, my experience started off on the wrong foot. I ordered fries without bacon, but when my order arrived, it was covered in bacon. I was annoyed, especially since I had been very clear about my preference. It felt like an avoidable mistake and put a damper on my mood. But here's where things took a surprising turn for the better. When I went back to explain the issue, the staff were incredibly polite and understanding. They immediately apologized, made me a fresh order without bacon, and even threw in a complimentary drink as a gesture of goodwill. Their response was quick, sincere, and left me genuinely impressed. The ambiance also played a big role in turning my experience around. The place has a cozy, modern vibe with warm lighting and upbeat music that made the wait for my replacement fries feel relaxing. The cheerful and attentive staff further added to the welcoming atmosphere. By the time I dug into my perfectly prepared fries, I had completely forgotten my initial frustration. Mistakes happen, but The Melt's dedication to great service and a pleasant dining experience more than made up for it. I walked out satisfied and looking forward to my next visit. read more

During my visit to this restaurant, I initially planned to indulge in their renowned grilled cheese, but the sight of their hamburgers instantly changed my mind. And boy, am I glad I made that decision! The burgers were absolutely delicious, juicy, and packed with flavor. I relished each bite, savoring the perfect combination of toppings and a well-cooked patty. However, when it came to the side of garlic fries, I must admit they didn't quite hit the mark for me. On a brighter note, the lemonade provided a refreshing burst of citrusy goodness, and the strawberry milkshake was a delightful treat. As for the grilled cheese sandwiches that my kids ordered, they were tasty, but I must warn you, they were quite greasy. While some might enjoy that extra indulgence, it may not suit everyone's preferences. Overall, despite the minor setback with the garlic fries and greasy grilled cheese, I would definitely return to this restaurant. Next time, I plan to opt for their regular fries and indulge in their mouthwatering cheeseburgers, which undoubtedly stole the show for me. read more

I had such a genuinely positive experience at The Melt recently, and it was entirely because of the kindness and attentiveness of a cashier named Alex. I had accidentally placed my online order at the wrong location, but our cashier, Alex, was really thoughtful and accommodating! :) They went out of their way to remake my order on the spot, all while staying incredibly friendly and calm. It's rare to come across someone who not only does their job efficiently, but also makes you feel genuinely cared for as a customer. Their kindness completely turned my day around. Thank you, Alex, for being such a sweet guy!! read more

Visited July 2025. Popped into The Melt in Danville for a quick lunch. Place looked clean, chill vibe, but the service was kinda meh. Took like 20 minutes to get our food and it wasn't even busy. My burger showed up warm-ish, not hot -- cheese barely melted. Fries were kinda soggy, like they'd been sitting out too long. Asked for sauce and the staff looked annoyed, like I was bugging them. On the bright side, they did greet us at the door and the place was tidy. Maybe I just caught them on an off day, but for the price, I expected way better. read more

I had an amazing experience at The Melt! I ordered the Melty Mac, and it was absolutely delicious--creamy, flavorful, and perfectly cheesy. On top of that, the customer service was excellent. The staff (shoutout to Rolly) was friendly, attentive, and made me feel genuinely welcome. Rolly not only served us delicious food but took time to connect with our group! Highly recommend this spot if you're craving something tasty and want top-notch service! I'll continue to come back for more. read more

At midday yesterday, we had an absolutely fantastic experience at the restaurant! The BBQ Burger was particularly delicious, and the overall atmosphere was so welcoming, making it a great spot for gathering with friends. The staff was exceptional, providing top-notch service with a friendly demeanor. Manager Skinner was especially kind and accommodating, adding an extra touch to our dining experience. We're truly grateful for such wonderful hospitality. read more

Hey there! So, we decided to give their burgers a shot and placed an order for pickup. Gotta tell you, I wasn't let down by my picks: the Melt Burger with some mouthwatering garlic fries. The pickup service really came through, making sure the food was still nice and warm, so we could enjoy it to the fullest. Now, the sweet potato fries were a tad soggy, but hey, all in all, it was still pretty good.:-) I'll come back again for sure! Must try! read more

Omg! literally how can this place be more spectacular than it looks. I believe I saw Charm again she used to work at chick-fil a in fremont I loved her so much that I kept going back she was the best employee there in my opinion now at The Melt she gave the best recommendations I love the mushroom burger,garlic fries, Mc&cheese and steak&cheese All recommended I LOVE IT HERE!!!! read more

I had such a great experience at The Melt Burger! Not only was the food delicious and fresh, but the workers were genuinely so nice and welcoming. They went out of their way to make sure everything was just right, and their friendliness made the whole visit even better. It's always refreshing to see a place where the staff truly cares about their customers. Highly recommend! read more

The Melt on Railroad Ave is a must-visit for anyone craving classic American comfort food. Their burgers are juicy, the melts are perfectly cheesy, and the service is always with a smile. It's a cozy spot that feels like a warm hug from your taste buds. Don't miss out on their delicious shakes, either! Perfect for a casual meal that feels like home. Highly recommend! read more

Wow this place!!!!! Is great !!!! My family and I came in for my 2 year olds birthday on Thursday.. We enjoyed the new manager Lj he said it was his first day with a big smile on his face, he said he loves it here. You can tell he will be a good addition to there team he sang the birthday song to my little Sara thanks again Lj we will be back.... read more

The food was exeptional! I had a great time at the melt in danville and the food is very high quality! The service is great and all of the workers are very nice and sometimes they will give you free cookies. Specifically two of the workers named Rolly and Dante are so nice to us and all of the other highschoolers! I had a great time here read more

I'm absolutely loving The Melt! I'm not usually into fast food, but this place has become my go-to for burgers. Their patties are incredibly juicy and thick, with good variations to choose from. And don't get me started on their garlic parmesan fries--they're absolutely irresistible! read more

everytime i come in everybody is so nice and welcoming. food is really good and the customer service is amazing!! the open door concept is so nice and you get flesh air. the music is always good and it's a very family friendly! rally and dante are so nice!! read more

Today I came in the morning with my family and we enjoyed the food and also the atmosphere was amazing. Also the service provided by Luis was 5 stars we also got offered a free hot chocolate cookie and it was delicious. We will be back again read more

this place is awesome! i come at least once whenever I'm in town. the BBQ burger and snickerdoodle shake are some of my favorites here, and I never leave without one or the other. an incredible spot with great employees! read more

I come here every single day, great food, amazing service, great ambience. The mac daddy and the strawberry shake are absolutely class and if i had to eat 1 meal for the rest of my life i would pick that combo. read more