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    The Pet Advocate

    4.6 (419 reviews)
    Closed 8:00 am - 4:30 pm

    Services - The Pet Advocate

    Dental care

    Dental cleaning

    Dental extraction

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

    The Pet Advocate Photos

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    Recommended Reviews - The Pet Advocate

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    Reviews With Photos - The Pet Advocate

    Cat
    Arcelia H.

    I had a good experience with the pet advocate and so did my cat. The process of getting her spayed was straight forward and organized. I have and will continue to recommend this place to pet owners. It's definitely one of the more affordable options and worth the visit due to the good service.

    We drove from Sacramento for a dental cleaning and the experience was great and the team and was friendly and nice. Great service I'm so grateful I came across this place! Bernie is also 10 years old so I was a little nervous about his age but he did great and the team was very informative and caring with everything from start to finish!

    Enjoying the wind. 1 week after surgery
    Felipe S.

    LLOOONNNG REVIEW SORRY I want to give this place a 5 star review Ladies and homies, because of what they do. So I have a few husky mixes at home and I need to spay 3 of my female dogs(1 is 7 years old and 2 are 3 years old) I've been looking for a spot that doesn't charge a crazy amount, I understand it might make me sound like I don't want to spend on my pupz. It's just I don't want to spend thousands, most places charge up from 500-700 for big sized dogs. *and special clinics have some requirements that don't line up with my schedule My veterinarian recommended this place to me so I checked them out(I reside in Fairfield). The process works by you calling or going online and requesting a procedure. You will have to check their dates, but they aren't crazy booked. They send you the paper work online and basically just fill it out and payment will be due upon arrival. The forms tell you of what you need to do before bringing your dog or cat. Get there by 8 the day of the procedure (it's in a quiet shopping center with parking). You step into the facility,without your pet, and check in take care of the paperwork and payment. It gets busy. Then stay at your car till they come and get you and you fur baby. You will speak with the nurse and surgeon , any concerns and questions answered. They aren't super helpful and polite being swamped with the intakes. After that you surrender your pet. Wait a few hours usually by 3 ish your pet will be back in your care with their medicine and aftercare info. They have cones, and other medicine available. I have spayed already two of my dogs Zoey(7years) recovering currently a week after surgery Rosie(3year) two months healthy and active SO check them out support them. They are here for your pets, so show them some love. They are here to help you with your lil babies. Ps..(((for certain size dogs 65 lbs. is an ideal weight for the surgery)) at least for my dogs. Again they are helpful so ask them.

    SOAKED IN URINE
    Trinity M.

    Absolutely unacceptable care and shady billing. Avoid this place. I dropped my cat off today for a neuter procedure and this experience was a nightmare from start to finish. When I booked online, I paid a $20 deposit, and the website clearly showed my remaining balance would be $150. When I dropped him off this morning, the technician suddenly told me the remaining balance was $170. No explanation. No breakdown. Just an extra $20 magically added on top of the deposit I had already paid. At that point my cat needed the surgery, so I had no choice but to pay. When I picked him up around 3:00-3:30 PM, the technician casually mentioned that he "had an accident" after surgery but that they "cleaned it up." That turned out to be a blatant lie. When we got home and took him out of the carrier, my boyfriend and I discovered that my cat was completely soaked in urine. Not damp. Not a little messy. SOAKED. They did not clean him. They simply put a puppy pad over the accident and left him sitting in his own urine from around 1:30PM until pickup hours later. This is beyond dangerous because post-surgery stitches are not supposed to get wet. We immediately called the clinic, and instead of being concerned or offering a solution, they were dismissive and told us this was "normal." Apparently, in their world, it's totally fine to send pets home covered in urine. They offered no help, no apology, and no guidance. I had to call another clinic in Lathrop just to ask what to do, because obviously we cannot leave our cat soaked in urine. That clinic immediately told me he should not get wet and that wiping him down was necessary. Without me even mentioning the name of where we went, the person on the phone asked, "Was it Pet Advocate?" That says everything. Clearly this place has a reputation for neglect like this. The lack of care, accountability, and basic compassion is shocking. Between the surprise charges and the way they treated my cat after surgery, it is very clear that they do not give a shit about your animals. Do yourself and your pets a favor and go literally anywhere else.

    Dog
    Gabriela C.

    Absolute gratitude for the existence of this community & company! Money saver! Great service, easy online & phone support. Rarely it's Not too good to be TRUE! Thanks from Zen & family.

    Sheree R.

    I brought my female husky, Cali, here to get spayed and had a great experience! Check-in was fast and efficient, and although there was a long wait, they mention that in the email beforehand, so I knew what to expect. The staff was super nice, and I appreciated that the vet talked with me before taking my dog back for the procedure. The only thing I'd suggest is having two separate lines -- one for drop-offs and another for payments -- since it was a little confusing at first. Tip for pet parents: if your dog has a cone, they may have trouble eating on their own, so be ready to hand-feed. Also, hide their meds in food (I used meatballs!) and make sure to finish all the doses. My husky healed really well and was back to her normal self soon after the procedure, which shows how great their care is! Overall, I highly recommend The Pet Advocate -- they truly care about your pets and make the process smooth and reassuring!

    Koshi Berra Chihuahua Rat terrier mix and Chihuahua Cattle dog mix.
    Ramona C.

    I'd be a lot more excited about this vet clinic if they actually inform you that you have to pay $120 to register to put your name on the chip that they charge you $30 to insert into your pet. I would be way, way more excited about this veterinary clinic, but it basically ate the entire cost of me driving out there and getting a supposed discount on neutering when I have to come home and pay an extra $120 just to register the chip that I already paid for that was injected into my dog. And hard pass on the 1 Peter 4:10 religious messaging on their site. With the message being "each of you should use whatever gifts you have received to serve others as faithful stewards of God's grace and in it's various forms" you would think that they could use their lips to share with you that they are going to gouge you again after you get home. I have no doubt that they take a percentage for every registration. I brought this Foster Pet here thinking that I might be able to save a little bit of money because I took this dog off the street so it wouldn't be murdered in a shelter because he has multiple medical problems. They didn't do me any favors.

    This is after a week of surgery. I bought him a jumpsuit because he really didn't like the cone at all
    Anna A.

    I had my 9 month old pomeranian neutered here. The pre surgery day instructions on the email were very clear and precise and it made the process on the day of surgery go smoothly. We did wait for quite a bit but it's not that bad and gave my dog more time to settle in a little bit. Dr. Mike was very helpful and informative. I told him that I'm very nervous for my dog Leo because it's my first time getting a dog fixed. He reassured me and explained the process, he also gave me a tour inside where they prepare them and do the surgery to put me on ease. Pain medication was also optional and I purchased it anyways since I don't want my dog to feel pain at all. My dog Leo came out drooling and groggy but just after 2 days, he's already energetic and never loss an appetite. Today marks the 3 weeks from the surgery and it healed beautifully. Very tiny incision and no blood or anything. They also used a skin absorbing sutures so we didn't need to come back and get it removed. Before coming here, I called so many places and they gave me a quote of at least $700 not including all other extras like microchip, meds etc. I only spent a little over $220 and that's including the cone, microchip and the medication. The price is nothing compared to other places and you get good service as well. This is indeed an advocacy place for pets that needs to get spayed/neutered. THANK YOU FOR ALL THE YOU DO FOR THE ANIMALS PS: my dog also stopped marking everywhere in our house. I thought that it wasn't instant but for him, it was. His energy level is still up to the roof and neutering didn't calm him down

    You can see where they cut her shaving and half the glue at this point had fallen off 12 hours after being home ..
    Christina B.

    Sooo I recused a puppy and had to use this place because of the shelter.. (so not my choice of places ) But my pup went in for a spay . common yes but also Kinda an intense procedure.. they called so I could pay extra for pain meds and a cone ?!?!! Like how in the world do you do that to a pup and not just automatically provide these things ??? Or have it in the initial fee ?? Seems a little crazy /weird to me .. And then when I went to pick her up she didn't even have a cone on ..that i paid for !! ( they get 2 stars because they made it quite simple to get a refund) But then not even 48 hours later and the glue that looked legit packed on already fell off and in one of the spots they shaved her she's alll cut up .. It's sad and disappointing to go and rescue a pup and then they get treated like trash ..

    Resting comfortably in his favorite cloud-puff CalKing

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    2 years ago

    I took my kitten to get neutered and the staff was friendly, they updated me once he was out of surgery. Great experience

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    11 months ago

    Blonde girl who was working aggressively dragged my dog as soon as I handed him to her. Disrespectful.

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    1 year ago

    Everything went very smoothly from the drop off to pick up and the surgery. I would recommend the pet advocate and I give it 5 stars.

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    Page 3 of 11

    The Pet Advocate Reviews in Other Languages

    Ask the Community - The Pet Advocate

    My dog is experiencing pain somewhere. He doesn't let me touch his back end anymore and gets nippy. Does this vet do X-rays?

    I have not needed x-rays at this vet. I looked at their services they offer, x-rays are not listed. I hope that helps. \ . -… Read more

    For spays on small miniature dachshunds, is it a large incision or slit?

    How much on average are teeth extractions?

    I think that it was $50 a tooth after the initial visit, x-rays and anesthesia. My dog needed extensive work so it was over $1000.00. My vet recommended them. They were very nice. I'm sure that if you call them you can find out all the… Read more

    Is this a regular per clinic that provide medical and health services such as pet check up etc?…

    I was there a couple of months ago to have my pet spayed. They only offer certain services: Spay/neuter, vaccinations and dental cleaning. Their website also mentions the specifics on type of vaccines, etc. Services are for cats and dogs.

    How much to neuter a 4 mo male kitten?

    https://www.thepetadvocatevet.com/prices-and-rates

    Does this place do ear cropping?

    No. We are only a spay/neuter and vaccination veterinary. We do not do any full-service veterinary services.

    View All 9 Questions

    Review Highlights - The Pet Advocate

    They are so friendly and communicative and treat your fur baby as if he / she were the most important one there.

    Mentioned in 15 reviews

    Read more highlights

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    DR Thomas R Ross Veterinary Services

    DR Thomas R Ross Veterinary Services

    3.9
    (152 reviews)

    Dr. Ross is very good Professional, very polite, many years of experience. I have 4 dogs going over…read morehe's office, and all the time that's their vaccinations is needed, they send me a reminder tex. Thanks my dear. Julio Pomar.

    I cannot thank Dr. Ross enough for truly helping my kitten when we needed it most…read more Last year, I adopted a kitten who recently developed a severe allergic reaction to something in our environment (either food or a household cleaner). I initially took her to another vet in town, and it was a complete nightmare. They charged me a fortune ($$$) and put her on heavy, unnecessary medications. When I called them a few days later to report that she wasn't getting any better, their actual response was, "Don't know what to tell you." Frustrated and looking for answers, I made an appointment with Dr. Ross. The difference was night and day. He thoroughly checked her out, got right to the root of the problem, and confirmed it was simply allergies. Instead of masking the issue with a cocktail of pills, he gave her a single steroid shot and clearly explained exactly what elements to avoid at home. Thanks to him, my kitten is doing fantastic and we are finally all good! Dr. Ross is incredibly straightforward, takes the actual time to investigate the cause of an illness, and focuses on the right solution rather than just racking up a bill. If you want a vet who genuinely cares and gives honest, effective care, see Dr. Ross

    VCA Old River Animal Hospital

    VCA Old River Animal Hospital

    3.8
    (69 reviews)

    I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

    Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

    Jules Veterinary Center

    Jules Veterinary Center

    3.4
    (241 reviews)

    This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

    Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

    Grantline Veterinary Hospital

    Grantline Veterinary Hospital

    3.2
    (154 reviews)

    Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

    11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

    Banfield Pet Hospital

    Banfield Pet Hospital

    2.1
    (69 reviews)

    Dr. Madrazo at Banfield is the most compassionate, skilled, and caring veterinarian. She has been…read morecaring for my cat (now a senior kitty) since Dr. Madrazo was in Fremont. While it is never easy to see a beloved pet get older, the care they need by such an amazing doctor makes the experience worthwhile. I can tell my kitty loves Dr M. The banfield pet plan is a wonderful insurance plan. It covers a lot of treatments and diagnostics. Anything not covered is given at a 20% discount. Your pet is like your child, money isn't really a consideration. Doing right by the pet is the important part. The staff here are also quite helpful such as Raoul and Rebecca. Thank you Banfield for having one of the best doctors as your staff!

    If only there was a zero star rating…read more In a nutshell, the overall ratings of this location as 2 stars says it all. But here's our story: We took our cat to them for serious issues. Their temp doctor said tests needed to be done, but we should take him to VEG in San Ramon. So we did. VEG took care of him. Then I looked at the paperwork from Banfield before sending it to our insurance. The date of birth was made up because we were never asked. Then a bunch of items were marked as "client declined", which never happened. It's been 3 weeks we've been trying and each time we were told they don't have a way to get a hold of the doctor and he's the only one that can change things. When asked for the manager, we were told she was out sick. Each time it was, "she should be back in a couple of days". After getting tired of this, I called the corporate office. Got a run around and then transferred to a "care team member". I was told that someone should get back to me within 3-5 business days. 6 business days later, yesterday I went there and the receptionist said she was out sick. When I said I wasn't leaving without speaking with someone, she appeared out of the back office. Needless to say, she wasn't helpful, but was rude and said she was going to call the cops. And gave me a number to the corporate office (wrong number). I said she should and I called their corporate office at the correct number I had. The person told me she would escalate the complaint and I should hear back before the end of the day. Didn't happen. I called again right now and got the same 3-5 days story. Apparently the so called "care team" is a buffer to keep customers from voicing their concerns to the stakeholders. I asked the "care team member" what happens if I don't get a call back? She said without hesitation that I'd have to wait another 3 days and call again. If you don't think this is ridiculous, I don't know what is. When you read the above, a lot of questions about discrepancies will arise. The question to each discrepancy is "Why?" Why the refusal to correct? Why the lies? Why no return calls? Why they said they don't have the number to call the doctor they call all the time? Why? Why? Why? Finally, what is it they are trying to hide or avoid? If you care about your pet's health, avoid this place and any Banfield hospital.

    The Pet Advocate - vet - Updated July 2026

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