2 bad bags of dog food in 3 months luckily had antibiotics left over. Manager takes off when I drop…read moreoff the food he doesn't care he's obviously hung over not his business lol. You need to close the store how many large pet stores are necessary when over half the tiny desert community is Vacation rentals and air bnb likely 70% of the city. The staff is trash employees trained not to give a discount on 2nd bag of bad dog food I'm over paying for btw. Why are we overpaying for dog food so they can open unnecessary stores?! The last bag OF NATURAL BALANCE HAD WORMS IN IT NOT SURE IF ITS THE COMPANY OR THE LAUNDRY LIST OF POOR STAFF LEAVING FOOD IN 120 DEGREE HEAT. I filed a complaint with corporate already Manager. I'm the guy who just left about 30 min ago if you see me around town holler at me. Update Just realized this cashier shorted me $20 on the return great work?! Now we're stealing from customers smh. I was obviously concerned with my dog knew something was off but blood was boiling dealing with that trash staff called India twice they are better at their jobs lol. Still waiting to hear back from the DM?? I definitely want my $20 back after all this.

Just wanted to give a quick shout out to David. As a new aquarium owner he's have been gracious and…read moreprofessional with providing me information regarding aquarium set up. Every time I come here to get new fishes or buy new aquarium accessories he have been helpful and curteous as always. Thanks David!

I dont live in the area, but stopped by to take a look around. I had a great experience there!…read moreSuper friendly staff, knowledgable, and eager to help customers in the store!

Stopped by and Rosie helped me out. Brandon was not in but Rosie was super helpful and her…read morecustomer service was great. We chatted for a but about plants and I appreciate that she took the time. I was looking at some of the tissue culture plants and she even suggested coming back as they we're a little sad, which I agreed. I appreciate the honesty and that they're not just trying to make a sale, especially like some big box stores. A great lfs to support!

Came here as an "emergency" appointment after both of my dogs were sprayed by a skunk. Owner was…read morekind and patient and worked well with my dogs, one of them being rather difficult. Will return.

Nancy was very concerned with getting my poodle trimmed correctly, spent time to show me different…read moretrim lengths of fur Result was perfect. She listened to my to my instructions. And Hanna looks very elegant.

No choice but to give this groomer the lowest possible rating. Here's why: I brought my golden…read moreretriever, with his beautiful coat, for a bath and a trim. Instead of a trim, they scalped him! A total buzz cut. The reception girl claims I told her this is what I wanted. Of course I did not. Why in the world would I? But here is the big point: I consulted experts on this topic, and learned that never, ever, should you shave a Golden. If the groomer knew what he was doing, he would have called me to confirm this is what I wanted, rather than take the word of a dingy receptionist who's mouth never stopped moving. Terrible experience for me.

Found this place walking through shopping center I definitely recommend them very nice people and…read morethey do an excellent job on my Berna doodle which just turned a year. They make her look like a new dog and she definitely likes the place. She is not afraid of the place or the people she is excited to go there prices are very reasonable.

Go here if you want quality, well cared for, birds. I was lucky enough to be there the day he got…read morebaby birds and picked one out! During weening I was able to visit the shop and see/hold the baby bird. The shop offers high quality food, treats, cages, and toys. Don't forget the largest millet I have ever seen. Grooming and boarding are provided as well. I can't recommend this shop enough it is a treasure to the Coachella Valley.

Lee is literally an angel. Besides the fact that he is the…read moreonly reliable, ethical and professional breeder in the Coachella Valley, he is also just a genuine lover of birds, Especially our parrot friends! Unlike pet stores that buy their baby birds from huge bird mills, Lee treats every bird as if they were his own up until time to hand them over to their new mama or Papa . Of all the many places that I have gotten cockatiels, the two that I have now are the sweetest most talkative that I have ever owned. I had a friend come in from New Jersey a couple weeks ago, and she has had literally 30 birds at once, all parrots. She also has her college degree in zoology or some other degree that I can't remember that specializes in birds? And she was impressed with the level of love, affection, and attention that my cockatiels want all the time. That is not always the case with this type of bird. When you have to go out of town, it's not as easy as leaving a dog with one of your best friends. Unless someone is a bird person, they are either reluctant or I am reluctant to leave my BIRDS with them because I know that it's a whole other process to babysit my babies . Thank God for Lee and his inexpensive, boarding services. If you request it, he will have your bird with wings clipped, nails trimmed, beak trimmed whatever you need by the time you come back to pick up your feathered friend. I know there are a lot "pet sitters" that advertise that they will watch your bird in their home, but buyer beware. I have heard horror stories of how they let the bird out of the cage and the bird flies out an open window or a cat or a child. has hurt the bird. One thing I love about the new location where Lee is at, it is super secure with double door type protection, and he does not even allow customers to play or visit with your birds that he is watching for you, for their safety. I also love that it's a family business and you see his kids running around and learning the business. And although it's a smaller store, it's plenty adequate to display tons of toys, snacks, high-quality seed and pellets as well as my favorite part, he always has BIRDS for sale , and is always working on his next set of babies. Not to mention, but to my knowledge, he is the only person anywhere close to here that sells something called a helicopter parakeet . I'm about three or four weeks away from moving into my new home, and I've built a little indoor Avery so my birds can jump around and feel free and not be in their cage as much when I'm gone, and I plan on adding one of these beautiful little parakeets to my collection. And I'd like one more medium size parrot, about the size of my green cheek Connor, but a little bigger. He has these cockatoos with the most breathtaking rose colored heads and feathers. Every time I go in there, I see some new type of parrot that I've not seen before, or some coloring on a cockatiel that I've never seen and it's just a wonderful experience. The only problem is he could use more help , lolololol. Because there's annoying people like me that just wanna sit and look at every single bird for sale, and ask 10,000 questions while he's trying to do grooming, daily feed and care of his birds and help customers who are actually purchasing things! He is always so straightforward, his prices are incredibly fair, even less expensive than magnolia bird farms in Riverside, which is quite a hike to get to, and many of their birds are not hand trained despite what they try to tell you . Don't be deceived by people who say oh I hand raised this bird . Taking a baby bird away from its mother and just simply feeding it with your hand is a far cry from actually raising a bird to want to trust and love humans . Lee has certainly mastered that art. Please go by and support him today, we would be in a lot of trouble if we lost EXOTIC BIRDS UNLIMITED

While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

We have been a customer for over 20 years, and cannot recommend them enough. Amazing customer…read moreservice and attention to detail. Our tank is always kept beautiful, and their expertise in salt water fish is incredible.

I had some sick fish infect my tank and Tim C. from Vicious Fishes was very helpful and gave me…read moresome great advice even on Memorial Day. It shows that Tim cares and understand our disappointment and worry that we as customers sometimes have about their fish. Thank you Tim!

Nice Aquatics store. Clean tanks friendly owner. Really enjoyed the tank displays. Prices were…read morefair. Will definitely use them again. Sue and Ken Watts

We were just driving through town on our way home from vacation. We were so happy to find just what…read morewe were looking for. The service was so great, they took time with us and helped us out. We will definitely be back even though we live quite a distance away.