Dawn was wonderful! She is the face and voice of The Rustic Wrench and does a great job. We took the car in for a second opinion after receiving a $1900 estimate from another company. The gave us an estimate within an hour and the quote was less than $700. They repaired the car and we picked it up the next day. They did a great job and we would recommend them to anyone. read more

My 1994 Jeep Grand Cherokee had a fuel pump go out and I'm glad I found these guys! I had three other businesses quote me almost two weeks until they could even look at my vehicle to give me an estimate and rustic wrench took me right in the day after I called them and they even had my jeep finished before the time I was quoted! They were quick and reliable and I would definitely recommend them to others and will use them again in the future! read more

Took my daughters car there because the engine was running rough. They looked at it, however the truck was not worth the repairs. They didn't charge me anything for the diagnosis. Dawn is great and very responsive. read more

It's hard to find a mechanic shop you can trust. These guys are the real deal. I was referred to these guys by a friend after a local dealership didn't leave me feeling well cared for after an oil change. The Rustic Wrench performed additional services that were due and gave me a great price, got me in and out with no problems, and were friendly. What else can you ask for? I highly recommend them. read more

Visited this store cuz I noticed a bad squeaking after I attempted to install a lowering kit myself, they provided such honest and profession business, fixed my cars probably extremely quick with incomparable customer service. Highly recommend for anybody to go, new go to for auto work read more

We took my son's 2000 Camry in recently to get some major work done. It's his first car so I wanted to make sure he was taken cared of. Not only was Rustic's prices the most competitive, but they went above and beyond in every way. I believe we found a new auto-mechanic home. Will definitely recommend to everyone who needs good honest work done on their vehicles at great prices! read more

I had my Honda towed to the rustic wrench after it failed to start one afternoon while at sams club. After determining it wasn't a battery issue the tow truck dropped off my car and the guys at rustic wrench determined my starter went out and had it changed within 2 hours. Its hard to find good honest mechanics anymore. I'm glad I found rustic wrench! read more

I made an appointment to have the brakes replaced on my daughter's Jeep. They hooked me up the next day for a very fair price.

I've been here several times and have always left happy. They are prompt, knowledgeable and efficient. They do the work they promised and inform you of any potential upcoming work. I never feel pressured while there to complete any of their recommendations and I appreciate that they are honest about how soon I should have repair work taken care of. Their prices are fair and their quality of great. read more

They were able to get me in quickly and charged less than the dealership quoted! My car is running great and I will be back!

Honest and fair pricing. They fixed everything I needed and did not overcharge or suggest other things to be fixed.

I finally found a honest mechanic, will be my mechanic for life. Mika and Dawn are very honest. The price never changed from quote to when they finished the work. They were able to do all my repair in a day. read more

There are some things that are hard to find. A mechanics' shop that is honest, knowledgeable and has competitive prices is one of them. The owners of the Rustic Wrench, Mike and Thomas, are hands on owners. They are both very knowledgeable about diagnosing your vehicles problem/s and knowing exactly what it takes to repair them. I have brought them both of my vehicles (on a recommendation from another customer). They gave me estimates on a variety of repairs that were needed on both of my vehicles. I have never had a mechanic tell me "not all the repairs were urgent". I also had brought my wife's car to a dealer, three times regarding the front end, and how bad it rode. They replaced the front strut mounts and shocks. When I got the car back it still rode the same as when I brought it in. They looked at it three times and said they couldn't see and problems. A mechanic at The Rustic Wrench took a look at it and told me that the whole rack and pinion steering system was worn out and had to be replaced. After the repair the car ride like the day I bought it (new). I could not be more pleased or satisfied with their workmanship and professionalism. I have already recommended them to other people looking for a good mechanics' shop. And recommendations are something that I rarely do, unless I'm absolutely confident in the recommendation. Tom B. read more

I had a complete front job done. They were busier than expected when I arrived so had to wait a bit. I wanted them to check my brakes and I wasn't surprised when they recommended a complete front brake job, my car has 104k miles and I use my brakes. Of course they offered a few other things that could be done but I declined for now. Their pricing was fair, worked quickly and used quality parts. I will return when I need car service again. It's nice to find an honest business-keep up the good work! read more

Superb! We are so lucky to have found this shop. Really appreciated the wonderful and knowledgeable customer service. Super thorough inspection with our service and no high-pressure upsell. Very impressed. We will be taking our vehicles here from now on! read more

Great experience from start to finish, friendly, honest, nice to find a mechanic that isn't trying to rip you off!

Great service! Big Shoutout to Dawn, the office manager. She was very kind. I'll be back for sure

Nice place, a little far out but worth the drive. Very friendly staff and good pricing. Will use again.

Took my truck to Mike to have a couple of leaks addressed as well as a new turbo installed. His shop took great care of my truck at a reasonable cost. Picked up my truck and found I had a small air leak that popped up after the new turbo was installed. They fixed it and wouldn't even let me pay for the parts let alone the labor. If your looking for a honest mechanic who stands by his shop's work...drive out East to the Rustic Wrench. Thanks Mike, I'll be spreading the word. read more

I am new to Arizona so I went on a community Facebook page to ask for recommendations to get my brakes fixed. Rustic Wrench fixed them just fine, that is not my problem. My problem is that they came to me with an estimate of over $4000 worth of things my car so-called needed. It's a 2009 and not even worth $4000. I had them just fix the brakes. Then I went and got a second opinion and found that what is only really needed is about $300 worth of work. Needless to say, I'm very disappointed that they took advantage of a middle-aged woman that doesn't know anything about cars and has limited income, (which I told them about), that is how I feel anyway. read more

Based on the service we recently received from the Rustic Wrench we are are happy to recommend them.

They did an excellent job getting the work done on my car. We needed a couple things done and we are very happy with the work. We have been burned by mechanics before, but Mike and Thomas are very honest and straightforward. Having 3 cars total I'm sure we'll be back read more

I live in San Diego and needed a last-minute pre-purchase auto inspection done in AZ. Spoke with Mike and he was pleasant, courteous, professional and flexible with my schedule. Highly recommend! read more

I went there today for an oil change and I have to say Mike worked on my truck and really did a great job. Plus while Mike was going above and beyond for me Thomas called Toyota to check on any recalls(I didn't even ask him to). When I was all finished up, I was sent out with a receipt for today's service and an other print out of recommended services with a break down on prices. Its hard to find a good mechanic you can really trust and I'm relieved that I have one now. Keep up the great work guys and thank you so much for the great service!! read more

Thomas and his team were awesome!! I had just moved here from California and my Air compressor fell into my engine. I was referred to them by a towing service... Thank God they quickly assessed the issue had it bolted back in place .. I definitely will be using them in the future!! Customer service and knowledge about cars is outstanding!!! They have very reasonable pricing!! I would highly recommend them!!! read more

I came to this location looking for a particular vehicle that I knew a lot about into vintage cars so I thought I'd give it a try I was saddened to see young guys not knowing a damn thing about these cars looking at the computer every question I ask to verify not knowing what the hell I'm asking and to put it mildly way way way over price gouging the consumer no wonder there's less cool cars on the road everyone is trying to make a buck this car was a free car given to a family and they end up wanting to make a big buck how sad how rude these guys don't know anything about vintage cars at least my salesman didn't with what I would have to do to this car to make it safe for the road with brakes and steering and basic things would put me 20 K in debt after being gouged 20 or 30 K over what it should be this is a scam and it's rude I'm an avid car person and I find this disgusting and I think that these places should go out of business because they're ruining the vintage car business by overpricing just because it's shiny and looks nice don't go here unless you want to spend 20 or 30 grand more than you should read more

went in a few months ago. they responded quick and got me in fast. they trust worthy and the reviews are spot on. i had a good experience, the staff is helpful and friendly. They got my vehicle in and out the same day. Im satisfied, and will definitely recommend to others. read more

I wish I could add something more to what everyone else has said! Honest, thorough, fast, knowledgeable, accommodating, patient...and coffee and chapstick! Thomas and Mike love their swag. I took my 2005 Yukon there to get an oil change after driving from Alabama I was nervous about passing smog test. Passed with flying colors thanks to the attention to detail on a simple oil change. I have also taken my BMW there for service and have gotten the same level of auto care. The Rustic Wrench is it for me! read more

I want to start off saying this is a good review and a bad review. My trucks transmission went out recently and I took it to The Rustic Wrench to get it repaired, and while it was there I asked them to just change the oil and check the alignment as well. They were very friendly and they rebuilt my transmission in house and did a great job. Unfortunately a day after I got my truck back I notice it had a pretty good leak near the front driver side tire (my truck never had a leak before)... i called they said no problem they would take a look just drop it back off. They said it was leaking from the pressure line on the power steering and also had a leak in the rack and pinion and they never touched them so they wouldn't cover the repair and it would be more than a $1k to replace both the line and the whole rack and pinion after just spending around $3k. The pressure line I understand it was old may have got bumped not their fault there. I would eat that cost it's a $20 part and an hr worth of work, BUT the rack and pinion most certainly gets touch in an alignment and never leaked before (they don't just start leaking when they are bumped).... I didn't expect them nor did I ask them to replace the rack and pinion I just wanted the leak fixed is all. I feel that is fair! Now I will be climbing under my truck in my apartment parking lot and fixing the leak myself! Again my transmission works great and I wish I could give them a 5star review, but I can't do that when I have to be climb underneath my truck and fix a leak in the rack and pinion that wasn't there before. I wasn't asking for a bunch of free work I was just asking for what I believe is right and fair, and I think any of them would feel the same if their own vehicle was leak free and came back with multiple leaks. read more

After experiencing repeated disappointment at the hands of nationwide auto repair chains, we searched for a reliable, local, independent facility not too far from home and found The Rustic Wrench. Online reviews were encouragingly favorable, so we decided to give the company a chance. It was the best decision in this regard we ever made. From the first phone call, we knew we were dealing with people who cared about customer service. Dawn was friendly, informative, and accommodating. And while in the process of bringing in one vehicle to replace its front struts, a second one developed a problem with the alternator. The Rustic Wrench personnel were courteous throughout, handled both repairs quickly, and our vehicles are running just fine thanks to the training, experience, and empathetic people at The Rustic Wrench. People often talk about the importance of patronizing independent, brick-and-mortar companies and this is definitely one you should consider when it comes to full-service automotive maintenance and repair. read more

Decided to contact Rustic Wrench based on other Yelp reviews and very pleased we did. The guys at Rustic Wrench were able to replace an alternator the same day. Very nice and clean shop. Happy we found a reliable shop closer to us in East Mesa. Marcos was great and kept in touch with us regarding the status of repairs and estimates. read more

I'm trying to replace a faulty seat on my Honda Odyssey. The folks at the Rustic Wrench have gone out of their way to get this done. They are out of the way, but well worth finding and going to. read more

I've been to the Rustic Wrench probably over 2 dozen times this last 2 years. I found them as recommended on NextDoor... I am so glad I found them. They are absolutely, hands down, the most trustworthy shop around. They have done everything on my vehicles from suspension work to the common oil change, thermostat, brakes, and even replacing bulbs on my headlights. Their work is far more reasonably priced than any dealership, not to mention they get you in as quick as possible. Every time I visit, I have my 5 kids with and they never give me an issue - Dawn is by far the BEST front desk receptionist I have met in years, and my kids love her (and she treats them like they are the most special kids around!). I rarely, if ever, leave reviews but I feel like these guys deserve accolades for the work they do. To top it all off... they are Veterans. Being a Vet myself, I feel super confident supporting them in their line of work. They are top notch! read more

This is my go to shop for any of my auto repair and maintenance needs. Mike is always straight with you. You may not always like what he has to say but it's honest and you will never be up sold. I have always recommended Rustic wrench and will continue to do so whenever asked. read more

Great work, fast service and the employees are friendly. I would highly recommend this place for any work you need on your vehicle. Mike is experienced and knowledgeable and pleasant to deal with. Give The Rustic Wrench a try, you won't be sorry you did. read more

Mike was phenomenal. They got me in quickly and were able to diagnose an issue that had stumped a few different shops. They explained everything along the way and the shop rate was the lowest in the area that I could find. Definitely will be coming back here for my other cars! read more