Service: 5+ Breakfast: 5…read moreLocation (walk to downtown): 5 Room:4 Jackson is expensive so this was a good option even at $500 a night. Away from the hustle and bustle but within walking distance. Great spot along the creek. The inn has an old world, warm, grandma's home feel to it. Not bad but not my style. Old carpet and decor that needs a refresh. Service was excellent and couldn't have been nicer. They remember names and are so friendly and caring. Good breakfast to start your day with little snacks to take along with you on your adventure. Homemade cookies were yummy. Heated coffee cups were a nice touch.

What an exceptional experience it was to stay at the Inn By the Creek!! We have never stayed in a…read moreB&B before, but the reviews were so outstanding we had to try it. The family who run it have been in the industry for 40 years and are passionate about every aspect of the Inn. The feeling when you enter the lobby and dining area is so welcoming and charming! Everyone was so friendly with outstanding service. We stayed in the Harlequin room which the owner told us that Cosmopolitan magazine declared in 2005 that the view from the balcony was the most romantic in the nation. I'd have to agree. We sat out there every night with a glass of wine. The trees rustled slightly in the soft wind, birds chirped happily and the soothing sound of the creek makes for a very enchanting place. Add the incredible view and you don't want to leave. The room was very large, nicely decorated with every amenitie we could ever think of. The owners are remodeling the rooms, so it could be even nicer when you book. The outside of the Inn is so charming and inviting. Book in advance so you have the opportunity to enjoy this truly unique and amazing place. It's a stay I will always remember!

Stayed at The Rockwell in 2025 & this year and felt very taken care of by every one of the staff I…read moreinteracted with. Not only are the rooms clean and well appointed, all went out of their way to be accomodating and helpful. I will definately book here again. Janice S.

My family and I stayed here during a week long road trip through the Grand Tetons and Yellowstone…read more Although the experience started with a late check in the staff was very pleasant and accommodating. Outler was a pleasure to chat with when we were checking in. Super friendly and had plenty of suggestions for us to do while we waited for our room. Phoebe ant the front desk and Manager Adena were great and helped me to ensure my little ones were happy and had a great experience.

If you are looking for a fantastic stay in Jackson, look no further than Hotel Jackson…read more While the property is smaller and has that intimate, boutique feel, the experience is nothing short of grand. The rooms are beautiful--modern, high-end, and perfectly appointed--but what truly sets this place apart is the service. The staff here provides a truly next-level experience. If you want to be in the heart of town with service that exceeds every expectation, this is the place to stay.

Before writing my review, I read the other reviews. All the good and bad are accurate…read more The rooms are nicely appointed. ALWAYS want double sinks. The staff is very friendly, but not necessarily truly competent. I found that when I asked the staff about different issues, they were very friendly and appeared to be helpful, but really no follow through or accurate information. They made an error on our bill and frankly did not believe us. I had to point out their error after they showed us a receipt for a dinner that was not ours. It goes without saying, they were more than a bit surprised that we were correct. It's so true, if you want to stay in the city, this is a great location. We too wanted to stay at The Four Seasons, but I luckily realized it was way too far away from any Sumner/Fall activity. We were here in October and there's really nothing to do at the Teton Village where The Four Seasons is during off-season. If you stay at the Hotel Jackson you're right in the middle of the town (that was obviously made just for visitors, but still lovely) and you can go look at all the shops and walk to the restaurants. The breakfast were very good at the Figs in-house restaurant. Figs is a Lebanese restaurant which is fine, but if one is staying for any length of time, one does not want to keep eating that same food. There's nothing on the menu like a salad with protein or hamburger that one can order. The bar is extremely small only five chairs. Very inadequate. I was told they plan on adding a restaurant, roof top bar, and more rooms - - sorely needed. They did provide yummy macaroons at night and once while we were staying there another treat. Glad we stayed there, enjoyed it.

Such a great hotel, outstanding service, unique history. The style fits the town and it's history…read more It's the perfect location from shops, coffee, restaurants. I've thoroughly enjoyed it every time I've stayed here.

We came in to check the Silver Dollar Bar and wandered around, admiring the gift shop and the…read morelobby; a very very cool place! The inspiration for The Wort Hotel was Charles Wort, a homesteader who arrived in Jackson Hole in the 1890's. Staking claim just outside modern day Jackson, Charles and his wife had 2 sons. In 1917, Wort bought 4 lots in downtown Jackson, Wyoming. He used this as a corral adjacent to a livery stable. From 1932 to 1940, the family operated what is now Signal Mountain Lodge in Grand Teton National Park. Through the sale of this facility, the family financed construction of their dream; a luxury hotel in downtown Jackson, WY. Original construction costs were approximately $90,000, and the hotel officially opened in the late summer of 1941.

Held our post-wedding reception dinner here and we couldn't have been happier!! Seriously, it was…read morePERFECT. From start to finish, Jen helped me coordinate an evening that was tailored exactly to our own personal requests and the venue/layout/food couldn't have been better in my dreams. While on-site, Carlos was the absolute best to work with as well. He was so professional and friendly to our guests and the whole evening went on seamlessly. We cannot thank your team enough for their exceptional level of service and are only sad that it's over! Next time we are in town we will absolutely be stopping by to pay everyone a visit.

Really loved my stay at The Cloudveil in Jackson. The hotel feels genuinely luxurious and the…read morelocation is perfect for walking around town. The service stood out right away, especially how pet friendly they were. They brought my dog a bed and water bowl for the room which was such a thoughtful touch and made the stay feel even more welcoming. The rooms were beautiful, the atmosphere was cozy and upscale, and the hot tub was honestly one of the highlights after a long day out. Definitely one of those hotels that makes the whole trip feel elevated.

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

What a quaint resort. Set against the Grand Tetons this hotel makes you feel like you are in a…read morecowboy movie. Its a rustic boutique hotel with plenty to do on site or in town. They offer free breakfast and a free shuttle to town.

Rustic Inn Creekside Resort was a great getaway for my husband and I's first anniversary. Overall,…read morethe layout of the property, the lovely cabins, the views and nature and the hospitality were great. Checking in was easy, we were dropped off by our ride share right in front of the lobby doors. We were greeted right away and were given a full rundown, with maps, which I really appreciate. We walked to our cabin and although I didn't request a "creekside" cabin, the one they gave us still had views of the nature walk and creek. This was quite amazing when we woke up early one day for a tour (which we also booked through the hotel) and there was a family of otters in the water. Swoon!!! The room was lovely, decorated in a rustic, Western way. It was very clean and smelled nice. The bed was super comfortable. We like the size of the bathroom and the nice flow of hot water. I will agree that there was a little wear and tear with some wallpaper but I see that all the time, even at "fancier" places than this one. We had an issue with our toilet but it was fixed within an hour. I will say the biggest complaint I would have is the three windows on the wall across from the bed. I thought it wouldn't be a problem for us since we were visiting in the off season but wow does the sun beam down on you through those three little windows. We didn't eat here except for the free breakfasts because, again, off season. I loved the little buffet they had! There were rotating specialty items and an omelet station on weekdays. The food was good for a free breakfast buffet. The people working were also so kind and friendly. We utilized the hot tub and the sauna two of our three nights. We thought it was lovely and had a great time. I will definitely stay here again when back in Jackson.

The Alpine house is a perfect place to stay while in Jackson Hole. A small property with ample…read morespace in the rooms and a beautiful setting. Staying at the Alpine House is similar to staying in a personal log cabin with all the amenities which include a fireplace and balcony in most rooms. The beds were comfortable and clean, the water was hot and the wifi was fast. In addition, the property has a small fitness facility available with a few free weights and ready cooked hot breakfast every morning. A small perk is that there is water, coffee, tea, cider, etc. 24/7 in the lobby. There is also a small workspace with a couch and fireplace for those needing a break from their roommates. The staff are very friendly, helpful and are ready to offer help when needed. Check in and check out are very quick and efficient. They are well trained and have a good knowledge of the area, offering suggestions to eateries and other local attractions. One of the best features to this property is their proximity to the town. Only three short blocks, one can be in the town square by foot in minutes. Staying in Jackson Hole during one of the coldest months (February) can prove challenging while navigating through the snow/ice covered roads and having a proper hot shower. However, The Alpine House shielded us from these issues with the short stroll to town and the consistent hot water flow from the showers. With great service, beautiful rooms, a short walk to town and a reasonable rate, The Alpine House is the best option while visiting Jackson Hole, WY!

I booked this place hoping for a high end experience as it has portrayed on the website, save your…read moremoney and book a motel or Airbnb. Their "chef's prepared breakfast" is just a continental breakfast. Their room is clean, but small and outdated. If you're looking for a luxury experience, it's not here.

Lovely little hotel at the end of the town square. It's one of the first things you see when you…read morearrive in Jackson Hole. Everything during our stay was great. Beds were comfortable, shower had great pressure, the only thing off was the view. One side of the building overlooks a lot that had construction and building materials so we didn't really have a good "view". The front units have a view of the town square and Snow King. They do offer free coffee and have coffee drinks for sale in the lobby. They have s'mores and cider during the winter evenings. Also on the backside of the property is one of the best restaurants in JH-Glorietta. Definitely make a reservation there as soon as you can/ahead of your arrival. It's within steps of the hotel so you can walk right over. We had an amazing meal there. Highly recommend! Overall great place and would stay again!

Loved this hotel as a solo traveler and would absolutely recommend it. Amazing downtown location…read morewithin walking distance to the Million Dollar Cowboy Bar, great shops, and restaurants. Super comfortable bed and the peppermint shower products were a great touch.

This is a great hotel. Good amenities and very friendly and helpful staff in a fantastic location…read more High recommend.

If you are looking for a hotel close to the ski slopes and the heart of downtown Jackson, WY, then…read morethis a perfect location for you! The ski slopes is just a 5 minute walk. And if you go out the front door, you'll be immediately in downtown Jackson and close to the performing arts center. Plus right across the street is a brewery that has daily happy hour. As for the hotel comfort: this hotel is clearly a redo from an old hotel. Marriott has put their stamp on it and standardized to the SpringHill style and expectations. The room provided a couch with a pull out bed, workspace, fridge, microwave and a comfortable bed. Plus our room provided a great view of the ski slopes although no balcony. It looks like some rooms have balconies. The hotel also provides a heated pool and spa. Next to a pool area, there is a small exercise room. Lastly the hotel provides a suitable breakfast every morning: which consist of fruit, rotating breakfast items, cereal and more. As an ambassador member of Marriott, we were provided a welcome gift. Unfortunately they did not provide us a room upgrade.