We had three windows and a slider (Milgard Tuscany series) replaced this summer by Lifetime Windows…read more& Doors and I can't say enough good things about them. Their bid was far and away the best price of all the quotes we received for the same product, and they offered a nice discount for payment in cash. Their employees were hard-working, respectful, and fun - we enjoyed interacting with each of them while they were doing their work, from the design consultant to the installers, and the new windows look wonderful. We have a front door that needs replacement soon, and I definitely know who I will call when we're ready for that project!

I needed a downstairs window and two upstairs windows replaced due to seal failure damage. Design…read moreconsultant Matt came over to do the initial estimate, very thorough and forthcoming with details about the products and services Lifetime offered. I went with the Milgard Trinsic windows. The cost for the one-day job was pretty reasonable, I thought. Seven weeks later, Zack and Jacob came over to install the windows. They were very friendly, respectful, and considerate of the house. The job was completed in a single day, and they made sure to clean up after themselves. I recommend this company and would definitely do business with them again.

This company removed our old insulation from all 3 attics and from crawl space and replaced with…read morenew insulation. They also installed new vapor or water barrier in the crawl space. The work was done as planned without any glitches. It has been 5 years and no problems at all. I have recommended this company to several of my family members and friends who are also happy. Daniel, Mira and Leah were amazing.

Greensavers should be called lifesavers after the solid they did me. I have used Greensavers in…read morethe past for weatherization jobs and recommended them to friends who have also hired them. I recently purchased a home that needed a lot of love and Greensavers was one of the contractors that gave me a bid for work paid for by a home energy improvement loan. Two weeks before Greensavers were to come I called a different mechanical contractor to do a routine furnace maintenance. The tech discovered the unit was damaged. It was possible it could leak gas. I had a negative expereince with the contractor (another company) who performed the service. I did not feel comfortable moving forward with that company to do the furnace replacement so I called Greensavers the same day. I explained the situation, that the furnace needed to stay off even though it was getting colder and Mira came out that same day to work through the options with me. This required a lot of leg work for Mira and the team as supply chain issues for HVAC units, HVAC sizing, schedule and availability, space and electrical constraints, incentive programs and budget all had to be considered. There were so many moving parts! Within a couple of business days she had reviewed the incentives, consulted their HVAC techs, project managers, schedulers and gave me several options that would keep the total project dollar amount at the same level as the original scope of work and with the potential to get the job done soon so that the house would have heat. We walked through all of the potential pros and cons of the new scope of work: full electrification, air sealing, weatherization and ultimately landed on a plan that would improve comfort, energy efficiency, air quality and actually ended up costing less than the original scope. The team actually managed to get both the HVAC replacement and the weatherization job scheduled and completed during the same time frame for which the original job has been scheduled - despite the huge changeup in scope. When Mira handed off the job to Charlie (the project manager) and Daniel (the field crew lead) I was so impressed with how customer service oriented they were: they always asked me about the tradeoffs and gave their honest opinions about whether aspects of the job were worth it. Even seemingly little stuff - like would I still want the door weather stripping if there were a possibility it might damaged the newly renovated hardwoods - showed me they not just there to check a box - they were acting like partners in this project and showing they cared about my house and much as I do. This is a firm that specializes in clean electrification and we went deep into considering full electrification of this home, but due to sizing and supply chain issues it just didn't seem practical to go that route given that the heat was off and it could push the job out significantly. Charlie explained a few future options where an attic heat pump could use the furnace as auxiliary heat during cold weather days. I hadn't heard of this option before but when I checked with my energy efficiency and heat pump expert friends they were all aware that this was a great option for people who for reasons like mine ended up having to go with a gas furnace replacement due to timing, budget or both. Charlie and the crew always advocated for the best solution practical even if that meant that I would end up paying them less for the job overall. I super appreciated his and Mira's friendly and proactive approach to answering questions, explaining options and working with constraints. This week their crews came and did a fast, clean and efficient job of installing the new furnace and thermostat, insulating and air sealing the unfinished basement and HVAC ducts. They thought through all of the little details - they ran the line for the furnace condensate pump to an interior drain. This is a big deal. The condensate pump on my last furnace runs to the exterior of my house (a typical configuration) but this means when we have a cold snap it freezes and shuts down the HVAC completely. Their crew had already anticipated this potential problem before I brought it up! They ran new ductwork where the previous occupant had made some odd changes that interfered with window clearances. Somehow - even given the non standard size of the ducting and odd placement - Daniel and his team fit both the ducting and insulation in a way where the window could be operable. They were respectful and left the job site clean. I am so thrilled to have a warm, cozy home in time for the holidays. Thank you to the whole crew at Greensavers. Appreciate you.

Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Mike's team replaced all the windows in a 100 year old home. The entire team and process was…read moreexcellent; professional and well worth the price.

Although the tech wasn't able to provide the service I needed, they steered me in the right…read moredirection by providing a wealth of knowledge and education on what to "ask" for while searching for a company to help with my windows! They taught me how to "fish."

Travis and his team did an excellent job installing the door I requested. A lot of other companies…read moreweren't willing to work with a door from Home Depot, but Willamette Valley Window didn't mind. They also gave me a very affordable price, were willing to work on a Saturday, and accepted credit card payments without charging an extra fee. I highly recommend them and would definitely use their services again in the future.

Vlad is friendly, easy to work with, communicative, and flexible. We got all new windows in our…read morehome and they look fantastic and are great quality. He gave us a really good price, as well. The day of installation, the crew was considerate, friendly, and easy to work with. We're definitely going to use this company in the future.

Fantastic experience with Vresh!…read more We had a few windows that needed repair, and the team at Vresh guided me through the entire process with professionalism and care. There was no pushy sales pitch--just honest advice and great service at a fair price. It's exactly the kind of experience you hope for, especially from a family-run business. The repairs were done a few months ago, and I'm still very happy with the results!

We had a Tuscany Patio door and a Thermatru front door installed all in one day. Our design…read moreconsultant, Chris Scully, walked us through the whole process of choosing our front door and the back slider door. We have been completely satisfied with the initial process, and the installers and the products themselves are the highest quality and perfectly installed. I have referred a few of my friends and will continue to let people know if they need window and door replacements Henderson and Daughter is the place to go. Jim and Candi Walker. Vancouver, WA

Henderson & Daughter installed new windows in our 113-year old Portland Craftsman house and the…read moreentire experience was excellent from start to finish. They were responsive and helpful, and constantly willing to support or adjust however we needed. The installation work is excellent, the windows are superb, and the work was done faster than expected. They are beautifully installed - really nice from the outside and inside. Multiple neighbors congratulated us when they saw, which was unexpected and kind of funny. The ambient difference is amazing. Our previous windows let in so much heat and the new ones are cool to the touch on the hottest days. Granted the old windows were failing, but still. It's a great feeling. Would recommend these folks to anyone who wants a smooth, fast, quality experience getting new windows for their home.

I'm providing a disclaimer here that Alex and his team did do a very good job replacing the seven…read more30+ year old windows in my 90's house in Vancouver with much better Simonton. But I do need to point out some glaring details about this project as a note to myself more than anyone else before hiring this company. I first reached out to them in November last year and Manuel responded back very promptly using the odd messaging system Yelp uses. We traded a few messages, and Justin came out not long after to do a survey on the broken window in the bathroom which looked like it had been hit with a BB or a bullet. He gave me an estimate on replacing that window but pointed out that a lot of my other windows either had a lot of condensation build-up and/or mold beginning to grow out of the dampness. I ended up making the executive call to replace them all. It was a perfectly enjoyable hour or two discussing and then finishing up paperwork. He said he'd be in touch in about 4 - 6 weeks and left. That's where communication on an unprompted basis ended. I waited for almost 2 months before I picked up on the old Yelp thread because no one ever reached out during that period. Manuel told me twice he'd get back to me, but he never did. Someone named Skylar called me and told me Manuel had left on family leave. What kind of professional leaves his customers without notifying them that they are being handed to another representative? Then Skylar handed me off to Luke and despite my request to give me a heads up so I could let my work know if I needed to be home, he never confirmed anything. A third party delivery service showed up while I was sleeping and I had to clear out my garage so they had room. Then half an hour later Alex and his team showed up to start installing. I'm lucky my job was flexible enough to take me not coming in that week, but for other customers, do they have that kind of agility? It took them two days total to do the main job and then finish. After that Alex showed me the work and I signed a paper that he said was more for his team (I do a lot of projects for work and I'm pretty sure they were contractors for ASW). After that Luke said he had to do a walk for job completion that was never followed up on. I called him as promised and he said he'd get back to me, but he didn't. Then came the Docusign asking me to verify the job walk was done. I didn't sign it, thinking he had to do his walk. This was a $20k job. This is the first house I've ever owned. I wanted to be sure. He then said the job walk was done and I signed off on the work which meant the paper I signed with Alex was the final sign off, but he could have just explained this and saved us an email thread. One final laughable detail is his email to me didn't have an attachment, so his marketing team had to send me the photo he referenced to verify I signed. All in all, this whole process left me feeling like I was an inconvenience to them rather than a customer. The plus side: The windows look great. They reduce outside temperature and noise at a noticeable level. But ASW is just the coordinator. Other companies manufacture the windows, deliver them and install them. The one thing they should excel at is communication with the customer, but they decidedly don't.

AllSeason's crew did an excellent job and in the end I'm happy with the outcome. Their bid was…read morehigher than others but i have high confidence in the solid quality of work they did on my old home. They resided my entire house (after another company did an awful job that resulted in water damage) and replaced several windows and installed a cedar soffit. Communication could use improvement, and I would not recommend them to replace any exterior doors (their bid was insanely high). There were a few issues along the way (damaged meter box, dented gutter) that I wish would have been brought to my attention, but everything was addressed and in the end the crew went above and beyond to make me happy. They did an excellent job installing a beautiful cedar soffit, which is now my favorite part of my house.

My opinion... It is based on my horrible experience with Serenity Windows over installation of 38…read morewindows in December 2025. If we had fewer than 20 windows to replace, I would not be aware of these problems. I suspect that this is the case with the customers who left positive reviews for Serenity Windows. We also had Serenity's work inspected by 3 separate companies. All 3 companies came to the same conclusion: the work is done incorrectly and definitely not by manufacturers' specifications. Stay away from Serenity Windows: they will charge you for correct installation but will do a horrible job that will destroy your house, if left uncorrected. There are reputable exterior remodel and window installation companies. Some of them will give you up to 30 year warranty; use these reputable companies. In my opinion, Serenity is highly unethical, dishonest and incompetent operation. They lied to me about everything. I initially signed a contract with another company. After the windows were ordered, I learned that several windows were incorrectly ordered and that the work would be done by a random subcontractor. We terminated contract on mutually agreed terms with the help of the attorneys before any work was done. I was open with DJ and Hannah why I terminated the contract with the other company. Serenity assured me they have Milgard trained and certified installers and that Milgard asks them to fix problems caused by other installers (this is a lie). They assured me that the work will be done according to manufacturers' specification, as required by our contract. After 20 windows, I started to suspect that Serenity has no clue what they are doing, but DJ and Hannah told me to trust them. Initially, I trusted them as I did not expect a contractor to be so untrustworthy. Also, I did not think that any REASONABLE contractor would be so unwise as to clearly breach the contract by not installing the windows per manufacturers' specification, as required by our contract. I finally called Milgard and our building inspector. I found out that Serenity is not Milgard certified. I got installation instructions and forwarded to Serenity, but they chose to ignore the instructions. Only after I forwarded email from the building inspector stating that Serenity is installing windows incorrectly, DJ admitted that they are doing this wrong. DJ also told me that if they fix this step, the installation would be up to manufacturers' specifications. This is another lie. I did not know about multiple additional problems until 3 reputable window replacement companies examined Serenity's work. DJ also lied about repairing dry rot around the windows and charged me for it. We just removed the trim and dry rot is still there. They damaged window frames by incorrectly placing screws. They lied to me about properly placed "flashing". This tiny piece of metal (1-1.5in when it should be 4-6 in) was sitting behind the siding on all of the windows that we have exposed so far (not behind the house wrap, as it should be). There are multiple other problems, but I have only a limited number of words that I can use in a review. I almost called the police on DJ on March 16, 2026. I told him that his work needs to be taken apart and redone as they left my house open to water damage and pest intrusion and I would be withholding $400 (I was going to withhold the 2nd half of the payment, $26125, until the work is corrected, but they charged my credit card for $26125 even after I told them in writing to remove my card from their files and never charge it). However, DJ stopped the installation of the last window and started threatening me. At that point I was done trying to work with Serenity and was ready to call 911, but he left. Check Woods General Contracting, their most recent adventure (before Serenity). Low volume production (2014-2020). Even with that low volume and short time in business, they managed to get 2 CCB complaints and 1 disciplinary action from CCB. In April of 2020, they decided to rebrand themselves as Serenity Windows: no building inspections to deal with; after the trim is on, most homeowners will leave the windows alone until there is a huge problem with dry rot. By the time you discover dry rot, Serenity's 1 or 2-year warranty will expire. We are in the process of fixing their damage and dealing with unauthorized credit card charges. We will be sending them a bill for repairs.

It is SO REFRESHING to find awesome contractors who are transparent, affordable and friendly. As…read moreour doors took forever to get delivered, these guys had to wait a few months before getting them installed. However once the doors arrived, the team was here and ready to get to work. We had two sliding doors replaced- taking about a full day of work and at a fairly reasonable price. We will for sure reach out to these folks again!

The first interaction I had with them was when I submitted my email and phone number so they could…read morecontact me and schedule an appointment. The problem started when they began calling me nonstop every single day, early in the morning, to the point where I had to block their number. I still didn't give up. I had my personal assistant call them to schedule an appointment on my behalf, but they refused. They said I personally had to call and give approval before she could set it up. I'm a busy man, which is exactly why I asked my assistant to handle it. My assistant still didn't give up. She went directly to their website and successfully scheduled an appointment that was supposed to take place today. Yesterday, I received a text message saying they were trying to reach me to confirm the appointment. I replied and confirmed it. Now, this morning, I'm receiving another text message saying they were unable to confirm the appointment, so they canceled it and are telling me that if I want to reschedule, I have to call them. Total waste of my time and energy taking my business elsewhere

Let's start with the good. The sales rep we had visit to get the process started was probably one…read moreof the best salespeople we've ever talked to and did a great job both selling the product (in this case windows) and making the payment process simple. When it came time to install, the installers were generally nice, did a good job cleaning up after themselves and the exterior work was done reasonably well. Things did not go quite so well inside. The windows themselves work fine and are an improvement over what we had previously, but our house was built in 1943 and the interior trim on all the windows and doors is mitered and a particular width. We had also previously tested other window and door frames with a 3M lead test and found that they potentially had lead paint underneath the top layer. The sales rep had assured us they would match the framing style and definitely do a lead test first. The installers did not seem to care about this because they did not test for lead and started right in. When they came to tell us they were finished and show us the final product, what we got was a giant blocky casing that did not in any way match what was in the house. For context, our framing is 3.5 inches in width on all windows and doors in the house. This new framing is 5.5 inches, adding an additional 2 inches all the way around and not mitered. Because the new trim is wider, it doesn't sit level with other framing in the house and it also means the headboard of our bed doesn't fit properly against the wall anymore either. Not to mention it just looks out of place. Additionally, some of the brad nails were also sticking out of the casing and they did not caulk beneath the bottom portion of the trim. I have included pictures for reference, including an example of the original style from one of our other windows we haven't had replaced yet. I understand that sometimes when you have work done on your house, you have to hire someone else to complete another portion or do it yourself (for example, an electrician is not going to repair your wall well or at all after they cut into it), but this feels pretty bad at ~$7K when you also have to do all the painting yourself. What's worse is now we're probably going to end up having to redo the interior casing trim ourselves too. Overall disappointed.

From the first phone call through installation, everyone I dealt with was professional and polite…read more They know their products, and worked with us to get what we wanted. My new security door looks awesome and I cannot say enough good things about Mascotte. Thank you for an easy experience.

We live in Salem and absolutely love the security door we purchased from Mascotte. Great customer…read moreservice,communication and product. We love leaving the door open and feel safe knowing we are secure.