Between May 19th & 21st of 2026, Lifetime Windows replaced 15 double hung windows and one patio…read moredoor in our home. Zack, Jacob, Hugo and Jose were punctual, cordial and consummate professionals. Unfortunately, one of the windows was incorrectly measured and will have to be replaced. Lifetime recognized the problem was theirs and without hesitation advised they would reorder and as quickly as possible, rectify the problem. As a customer, you just can't find a better supplier/installer than that. I applaud the company and it's people.

This was a great experience from sales with Matt, to install with Zach and Jose. They were…read morefantastic They were timely, thorough, cleaned up at the end of the day before they left. The windows look great. I'm happy with their services.

This company removed our old insulation from all 3 attics and from crawl space and replaced with…read morenew insulation. They also installed new vapor or water barrier in the crawl space. The work was done as planned without any glitches. It has been 5 years and no problems at all. I have recommended this company to several of my family members and friends who are also happy. Daniel, Mira and Leah were amazing.

Greensavers should be called lifesavers after the solid they did me. I have used Greensavers in…read morethe past for weatherization jobs and recommended them to friends who have also hired them. I recently purchased a home that needed a lot of love and Greensavers was one of the contractors that gave me a bid for work paid for by a home energy improvement loan. Two weeks before Greensavers were to come I called a different mechanical contractor to do a routine furnace maintenance. The tech discovered the unit was damaged. It was possible it could leak gas. I had a negative expereince with the contractor (another company) who performed the service. I did not feel comfortable moving forward with that company to do the furnace replacement so I called Greensavers the same day. I explained the situation, that the furnace needed to stay off even though it was getting colder and Mira came out that same day to work through the options with me. This required a lot of leg work for Mira and the team as supply chain issues for HVAC units, HVAC sizing, schedule and availability, space and electrical constraints, incentive programs and budget all had to be considered. There were so many moving parts! Within a couple of business days she had reviewed the incentives, consulted their HVAC techs, project managers, schedulers and gave me several options that would keep the total project dollar amount at the same level as the original scope of work and with the potential to get the job done soon so that the house would have heat. We walked through all of the potential pros and cons of the new scope of work: full electrification, air sealing, weatherization and ultimately landed on a plan that would improve comfort, energy efficiency, air quality and actually ended up costing less than the original scope. The team actually managed to get both the HVAC replacement and the weatherization job scheduled and completed during the same time frame for which the original job has been scheduled - despite the huge changeup in scope. When Mira handed off the job to Charlie (the project manager) and Daniel (the field crew lead) I was so impressed with how customer service oriented they were: they always asked me about the tradeoffs and gave their honest opinions about whether aspects of the job were worth it. Even seemingly little stuff - like would I still want the door weather stripping if there were a possibility it might damaged the newly renovated hardwoods - showed me they not just there to check a box - they were acting like partners in this project and showing they cared about my house and much as I do. This is a firm that specializes in clean electrification and we went deep into considering full electrification of this home, but due to sizing and supply chain issues it just didn't seem practical to go that route given that the heat was off and it could push the job out significantly. Charlie explained a few future options where an attic heat pump could use the furnace as auxiliary heat during cold weather days. I hadn't heard of this option before but when I checked with my energy efficiency and heat pump expert friends they were all aware that this was a great option for people who for reasons like mine ended up having to go with a gas furnace replacement due to timing, budget or both. Charlie and the crew always advocated for the best solution practical even if that meant that I would end up paying them less for the job overall. I super appreciated his and Mira's friendly and proactive approach to answering questions, explaining options and working with constraints. This week their crews came and did a fast, clean and efficient job of installing the new furnace and thermostat, insulating and air sealing the unfinished basement and HVAC ducts. They thought through all of the little details - they ran the line for the furnace condensate pump to an interior drain. This is a big deal. The condensate pump on my last furnace runs to the exterior of my house (a typical configuration) but this means when we have a cold snap it freezes and shuts down the HVAC completely. Their crew had already anticipated this potential problem before I brought it up! They ran new ductwork where the previous occupant had made some odd changes that interfered with window clearances. Somehow - even given the non standard size of the ducting and odd placement - Daniel and his team fit both the ducting and insulation in a way where the window could be operable. They were respectful and left the job site clean. I am so thrilled to have a warm, cozy home in time for the holidays. Thank you to the whole crew at Greensavers. Appreciate you.

Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Mike's team replaced all the windows in a 100 year old home. The entire team and process was…read moreexcellent; professional and well worth the price.

Travis and his team did an excellent job installing the door I requested. A lot of other companies…read moreweren't willing to work with a door from Home Depot, but Willamette Valley Window didn't mind. They also gave me a very affordable price, were willing to work on a Saturday, and accepted credit card payments without charging an extra fee. I highly recommend them and would definitely use their services again in the future.

What a terrific experience it was to have Travis Reed and his team work on replacing two windows. A…read morebig shout out to the guys - Brennon, Alex and Tyler. They showed up on time, were professional, gracious in answering our questions while keeping focused on the job. And their attention to quality detail on each window was truly refreshing. Now that's not something you see everyday! If you're looking for a window company don't go any place else - Willamette Valley Windows will not let you down. Thanks so much guys for a job well done!!

Needed help replacing a leaking window, Vlad came out (exactly on time), told us we didn't need to…read moredo that. Explained how to DIY a fix, even texted a supply list to us!!

Vlad is friendly, easy to work with, communicative, and flexible. We got all new windows in our…read morehome and they look fantastic and are great quality. He gave us a really good price, as well. The day of installation, the crew was considerate, friendly, and easy to work with. We're definitely going to use this company in the future.

We had a Tuscany Patio door and a Thermatru front door installed all in one day. Our design…read moreconsultant, Chris Scully, walked us through the whole process of choosing our front door and the back slider door. We have been completely satisfied with the initial process, and the installers and the products themselves are the highest quality and perfectly installed. I have referred a few of my friends and will continue to let people know if they need window and door replacements Henderson and Daughter is the place to go. Jim and Candi Walker. Vancouver, WA

we've had our windows for some years now and love them. recently had a problem with one of the…read moreinside glass pains and was taken care of quickly and professionally. thanks again.

AllSeason's crew did an excellent job and in the end I'm happy with the outcome. Their bid was…read morehigher than others but i have high confidence in the solid quality of work they did on my old home. They resided my entire house (after another company did an awful job that resulted in water damage) and replaced several windows and installed a cedar soffit. Communication could use improvement, and I would not recommend them to replace any exterior doors (their bid was insanely high). There were a few issues along the way (damaged meter box, dented gutter) that I wish would have been brought to my attention, but everything was addressed and in the end the crew went above and beyond to make me happy. They did an excellent job installing a beautiful cedar soffit, which is now my favorite part of my house.

I'm providing a disclaimer here that Alex and his team did do a very good job replacing the seven…read more30+ year old windows in my 90's house in Vancouver with much better Simonton. But I do need to point out some glaring details about this project as a note to myself more than anyone else before hiring this company. I first reached out to them in November last year and Manuel responded back very promptly using the odd messaging system Yelp uses. We traded a few messages, and Justin came out not long after to do a survey on the broken window in the bathroom which looked like it had been hit with a BB or a bullet. He gave me an estimate on replacing that window but pointed out that a lot of my other windows either had a lot of condensation build-up and/or mold beginning to grow out of the dampness. I ended up making the executive call to replace them all. It was a perfectly enjoyable hour or two discussing and then finishing up paperwork. He said he'd be in touch in about 4 - 6 weeks and left. That's where communication on an unprompted basis ended. I waited for almost 2 months before I picked up on the old Yelp thread because no one ever reached out during that period. Manuel told me twice he'd get back to me, but he never did. Someone named Skylar called me and told me Manuel had left on family leave. What kind of professional leaves his customers without notifying them that they are being handed to another representative? Then Skylar handed me off to Luke and despite my request to give me a heads up so I could let my work know if I needed to be home, he never confirmed anything. A third party delivery service showed up while I was sleeping and I had to clear out my garage so they had room. Then half an hour later Alex and his team showed up to start installing. I'm lucky my job was flexible enough to take me not coming in that week, but for other customers, do they have that kind of agility? It took them two days total to do the main job and then finish. After that Alex showed me the work and I signed a paper that he said was more for his team (I do a lot of projects for work and I'm pretty sure they were contractors for ASW). After that Luke said he had to do a walk for job completion that was never followed up on. I called him as promised and he said he'd get back to me, but he didn't. Then came the Docusign asking me to verify the job walk was done. I didn't sign it, thinking he had to do his walk. This was a $20k job. This is the first house I've ever owned. I wanted to be sure. He then said the job walk was done and I signed off on the work which meant the paper I signed with Alex was the final sign off, but he could have just explained this and saved us an email thread. One final laughable detail is his email to me didn't have an attachment, so his marketing team had to send me the photo he referenced to verify I signed. All in all, this whole process left me feeling like I was an inconvenience to them rather than a customer. The plus side: The windows look great. They reduce outside temperature and noise at a noticeable level. But ASW is just the coordinator. Other companies manufacture the windows, deliver them and install them. The one thing they should excel at is communication with the customer, but they decidedly don't.

My opinion... It is based on my horrible experience with Serenity Windows over installation of 38…read morewindows in December 2025. If we had fewer than 20 windows to replace, I would not be aware of these problems. I suspect that this is the case with the customers who left positive reviews for Serenity Windows. We also had Serenity's work inspected by 3 separate companies. All 3 companies came to the same conclusion: the work is done incorrectly and definitely not by manufacturers' specifications. Stay away from Serenity Windows: they will charge you for correct installation but will do a horrible job that will destroy your house, if left uncorrected. There are reputable exterior remodel and window installation companies. Some of them will give you up to 30 year warranty; use these reputable companies. In my opinion, Serenity is highly unethical, dishonest and incompetent operation. They lied to me about everything. I initially signed a contract with another company. After the windows were ordered, I learned that several windows were incorrectly ordered and that the work would be done by a random subcontractor. We terminated contract on mutually agreed terms with the help of the attorneys before any work was done. I was open with DJ and Hannah why I terminated the contract with the other company. Serenity assured me they have Milgard trained and certified installers and that Milgard asks them to fix problems caused by other installers (this is a lie). They assured me that the work will be done according to manufacturers' specification, as required by our contract. After 20 windows, I started to suspect that Serenity has no clue what they are doing, but DJ and Hannah told me to trust them. Initially, I trusted them as I did not expect a contractor to be so untrustworthy. Also, I did not think that any REASONABLE contractor would be so unwise as to clearly breach the contract by not installing the windows per manufacturers' specification, as required by our contract. I finally called Milgard and our building inspector. I found out that Serenity is not Milgard certified. I got installation instructions and forwarded to Serenity, but they chose to ignore the instructions. Only after I forwarded email from the building inspector stating that Serenity is installing windows incorrectly, DJ admitted that they are doing this wrong. DJ also told me that if they fix this step, the installation would be up to manufacturers' specifications. This is another lie. I did not know about multiple additional problems until 3 reputable window replacement companies examined Serenity's work. DJ also lied about repairing dry rot around the windows and charged me for it. We just removed the trim and dry rot is still there. They damaged window frames by incorrectly placing screws. They lied to me about properly placed "flashing". This tiny piece of metal (1-1.5in when it should be 4-6 in) was sitting behind the siding on all of the windows that we have exposed so far (not behind the house wrap, as it should be). There are multiple other problems, but I have only a limited number of words that I can use in a review. I almost called the police on DJ on March 16, 2026. I told him that his work needs to be taken apart and redone as they left my house open to water damage and pest intrusion and I would be withholding $400 (I was going to withhold the 2nd half of the payment, $26125, until the work is corrected, but they charged my credit card for $26125 even after I told them in writing to remove my card from their files and never charge it). However, DJ stopped the installation of the last window and started threatening me. At that point I was done trying to work with Serenity and was ready to call 911, but he left. Check Woods General Contracting, their most recent adventure (before Serenity). Low volume production (2014-2020). Even with that low volume and short time in business, they managed to get 2 CCB complaints and 1 disciplinary action from CCB. In April of 2020, they decided to rebrand themselves as Serenity Windows: no building inspections to deal with; after the trim is on, most homeowners will leave the windows alone until there is a huge problem with dry rot. By the time you discover dry rot, Serenity's 1 or 2-year warranty will expire. We are in the process of fixing their damage and dealing with unauthorized credit card charges. We will be sending them a bill for repairs.

It is SO REFRESHING to find awesome contractors who are transparent, affordable and friendly. As…read moreour doors took forever to get delivered, these guys had to wait a few months before getting them installed. However once the doors arrived, the team was here and ready to get to work. We had two sliding doors replaced- taking about a full day of work and at a fairly reasonable price. We will for sure reach out to these folks again!

Back in the spring of 2018, Renewal by Anderson replaced 21-Windows and two sliders in our home …read more 13 of the windows were custom sized. Total cost: $51,000.00. This was a "discounted" price but we've been very happy with them since. I even gave them a 5-star review post installation. The quality of their product and the skill of their crew couldn't have been better. We were told at the time of the sale in January of the same year, "iyou ever need repair, adjustment or replacements of our windows, screens or sliders for as long as we owned our home to just call." We even have that promise in writing. Jump ahead to early this year. We have an issue with the downstairs slider. It has stopped being easy to open so I called RBA to please call me as I explained the problem on their voicemail system. As of this date, I have not received any callbacks. I even tried prompting them with the the possibility of me writing a review/complaint on Yelp and posting it on Facebook. Crickets. Still no call after almost two months. Last year, I told my brother-in-law to use RBA for their new replacement widows which he has since ordered yet to be installed. You would think they would put 1+1 together and give me a call. Nope!

The first interaction I had with them was when I submitted my email and phone number so they could…read morecontact me and schedule an appointment. The problem started when they began calling me nonstop every single day, early in the morning, to the point where I had to block their number. I still didn't give up. I had my personal assistant call them to schedule an appointment on my behalf, but they refused. They said I personally had to call and give approval before she could set it up. I'm a busy man, which is exactly why I asked my assistant to handle it. My assistant still didn't give up. She went directly to their website and successfully scheduled an appointment that was supposed to take place today. Yesterday, I received a text message saying they were trying to reach me to confirm the appointment. I replied and confirmed it. Now, this morning, I'm receiving another text message saying they were unable to confirm the appointment, so they canceled it and are telling me that if I want to reschedule, I have to call them. Total waste of my time and energy taking my business elsewhere

From the first phone call through installation, everyone I dealt with was professional and polite…read more They know their products, and worked with us to get what we wanted. My new security door looks awesome and I cannot say enough good things about Mascotte. Thank you for an easy experience.

We live in Salem and absolutely love the security door we purchased from Mascotte. Great customer…read moreservice,communication and product. We love leaving the door open and feel safe knowing we are secure.