I started going when Dr. el-Malecki was the primary dentist and I couldn't have been more impressed…read moreby how thorough and thoughtful he was. I ended up spending significant time with him after a dental injury, and rather than dread our appointments he made time fly. The dentists I've worked with since have also been top notch. Recently I saw Dr. Matinian who is somewhat new to the practice, and she was able to easily problem solve what was causing severe cold sensitivity to one tooth and eased the pain (and my concerns) quickly. From the world's best dental hygienist, Yani, to the front desk staff, every visit is full of kindness and laughs (without nitrous oxide).

Since day one they try to sell you on new work that needs to be done. I regrettably decided to…read morelisten and get a filling. After I had already paid, they sent another invoice which I questioned and they acknowledged it was an error and even said that I had paid for two fillings but only got one so I asked for them to confirm the reconciliation and if I was owed a refund. I have reached out to them three times without a response. Like, what? That's not how you treat a customer. Not to mention when I got the filling, the dentist came in without introducing herself or explaining the procedure and the nurse couldn't wait to get out of there to start his weekend. Unprofessional. Don't be fooled by the fresh looking office like I was.

I've been going to Dr. Maria's office since I moved here in 2018 for grad school. I have never felt…read moremore understood or comfortable at the dentist; whenever I have questions they explain things to me and alleviate my fears when I have them. They are fast, efficient, and the hygienists and dentists are all very kind. However what puts them above and beyond is what they did for my wife who also goes here - she had horrible dental experiences as a child and it is remarkable how little she fears getting work done by Dr. Vasilakis and her team. They are very understanding and supportive such that despite having to wait for insurance reimbursement (I do not blame them for this insurance companies are bastards) I don't think I'll go anywhere else.

Dr.Maria is very professional, considerate and polite. Reasonable prices and provides an excellent…read morequality service . I have been going here for over a decade. Highly recommend.

My first visit was all I needed. Even if I move I'm keeping them as a dentist. My kids and I had…read moreour 1st appointment. They accommodated us by making us back to back visits. We got there got seen almost immediately. We did not wait long. The whole team is exceptional, from Gel at the front desk, to Lisa the hygenist. Dr. Liz is awesome, she has a fun personality and listens to your concerns and addresses them. The office is clean, and organized. There was another dentist there with blonde hair that was awesome too. I got in the car and both my kids were raving about how much they loved it here.

Beware. Please. Are there no dentists left that are going to help you try to keep your teeth…read morewithout breaking the bank. Never mind, all this implant pushing, fast talk and fancy cameras. I went to this office in Cambridge for an urgent visit ($400) and was told I needed to get a root canal or an extraction. Dr. B said the tooth looked like a 'perfectly nice tooth' that appears to be giving me some intense pain' and on her rec, I went and had the root canal ($1700 to a place this dentist rec'); only to be told a week later by same, Dr. L. Brachowicz at her Belmont office (another $200) that the tooth now had to be removed. And while that news was stunning...when I was told I should have deep scaling done TODAY, I about lost my grip. I have to say that the office staff were extremely nice but there were problems with getting my records and the treatment plan sent over to me.

Scam Alert!!! Charging insurance companies and charging customers for dental services they have…read morebeen paid for. Also charging customers for broken appointments! Called to cancel appointment because I was covid positive, they still charge me. Save yourself a headache and stay away, find a different dentist

This dentist is solid, honest, great teeth cleanings Dr. D man of integrity doesn't " find" things…read moreto do only recommends dental Work when needed, explains everything is a normal guy and shows his best foot forward always - Live the Watertown office

I had a very disappointing experience at Dentist Hanna…read more Shortly after moving to the U.S., I went in for a painful cavity. I was told I could be helped at a reasonable cost, but I ended up being charged around $1,800 for two molar fillings. The pricing was not clearly explained upfront. When I expressed concern about the cost, the response I received felt dismissive and unprofessional, implying that I should be able to afford it rather than addressing my concerns or explaining the charges. I recently checked and confirmed that the same main dentist is still practicing there. Based on my experience, I would not recommend this office, especially if you value transparency and clear communication about pricing.

I didn't get to have the dental evaluation that was the reason I contacted Dr. Hanna's practice,…read morebut should share what happened when I tried to make an appointment. When I reached the office's voicemail at 16:50 on a Friday, I left a message requesting a return call. Since the following Monday was a holiday, I didn't expect to hear back until Tuesday. When I didn't, I called and reached a young woman who asked me if I was hoping to make the appointment for myself. Dr. Hanna only treats children, she informed me. However, MassHealth's dental directory search data lists him as a general dentist who works with patients aged 18 to 65. In my experience, dentists who treat adults also see pediatric patients, with the only exception to this being children who need to be sedated during treatment. She made no mention of having received a voicemail from me that she hadn't gotten around to replying to. I made sure to tell her to have MassHealth correct its directory data. The receptionist's Spanish accent and use of "aks" instead of "ask" made it seem like she might be an imposter, part of a group who stalk and harass me, preventing me from getting medical and dental care, being treated fairly in job interviews, etc. They intercept my calls to businesses and have their overly-regionally-dialected or unusually-surly people give incorrect information to ensure that I can't get whatever service I'm in need of. If you know who they are, please let me know. But, you may also want to avoid Dr. Hanna because his office staff doesn't return calls from prospective patients, and he may only perform pediatric dentistry. Also, a Yelp ad for a Dorchester office location he supposedly practices from was missing a comma that should have been placed after the D.D.S. suffix.

I am a former patient of Dr. Ben Aissa, I think it's been 10-15 years since he did pretty extensive…read morecrown work on me. Throughout the years I have received high praises on his work from the practitioners themselves. The work is still intact and still looks natural. His staff were wonderful and he has a heart of gold on top of everything else. Thank you Dr. Ben-Aissa, for a smile that's lasting a lifetime...

Stay away from this business. They are very rude. I was not happy with the way they dropped the…read moreball with my daughter's retainer. No one answers the phone. When you text, takes them hours to get back to you. Apparently, the owner is not happy that I told them the need to so what they need for my daughter. I orderd it and now the owner said to fo someplace else for business. DO NOT GO HERE! The support staff and doctors are incredibly rude and incompetent.

Tried to schedule an appointment with these folks. Extremely…read morerude secretary struggled to validate my insurance with Delta Dental's website. Gaslit me and questioned whether I actually had insurance. After I called Delta Dental to re-confirm it, I asked secretary if she'd be willing to call Delta to confirm. She wouldn't even do that. I even mentioned that I was under stress because of having a kid due in a couple days, and they were even ruder! Definitely don't expect these folks to be of any help if there's any insurance questions, they will totally flake on you. Do you believe me now? (see photo)

I recently spoke with Laura McElhinney at Pizzarello & Silvestro family Dentistry who took the time…read moreto listen to my current issues and she was very informative and would highly recommend contacting her regarding any of your dental concerns. Roberta Russo

I was scheduled for an appointment on June 11th, and we found out yesterday that the hygienist is…read moreout of town that day. I'm not sure why I was even scheduled on that day in the first place, but now the appointment is pushed till July, almost a month away. Still scheduled to go in, so this review might change depending on the practice. But at this point, I'm going to look somewhere else that will uphold my appointment. Very helpful receptionist though. Edit: this place is very good. From the moment you step in until you leave, you feel taken care of. They will let you know upfront how much it will cost you with your insurance. The wait time is minimum. The chair has a heater and the massager! The hygienists are super nice and explain every steps. The doctor came and explained every and definitely try to find ways you can save money. And as you leave, they explain how much your future appointments will cost which was very helpful. 10/10 would recommend to others

Beware! Dr.Hong and her husband are only after your money. They will charge you insane amounts so…read morethey can profit and renovate their house in Waltham and buy Louis Vuitton or Designer bags for vacation. Stay far away!!!!! Horrible experience