First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

Thorough and informative! I love this office. Everyone here is very kind and welcoming. Setting up…read morea plan for fillings was super easy as well.

All the dentists are super competent and friendly. They went out of their way to fit me in and…read moreadjust my bite before I was going out of town, which I really appreciated.

Have been coming to Dentistry for Kids for years, and what immediately is apparent is that they…read moretruly care about your kids, and they care about connecting with them to ensure they are comfortable and happy. I think this is one of the FEW medical offices in my life that I have yet to have a billing problem with after years of service, and that's a pretty awesome accomplishment in itself. As far as the dental work, top notch!

Today my son had an appointment with Dr. Wilde, his assistant Melania and Dr.Wilde did a great job…read moreon his teeth, Melania was so nice and clean his teeth very gently without any crying. Thank you so much

My kids and I went here and that was one too many times. I regret setting foot in here. Checking in…read morewas an ordeal on it's own. The Dr. here wouldn't listen to me about my daughter's medical history and insisted that I go and get a medical clearance for fillings although she was already cleared at 5 years old. I asked if that was necessary because our Dr. at their Sparks office did a filling and it was not serious. She was rude and dismissive and don't even get me started on the ridiculous wait time to be seen. I almost walked out with other parents that day. I did not agree to x-rays for my youngest and that was a problem. I get that I have great dental benefits and you want to make money, but you will not force me to concede to anything for my children that is not medically necessary. Fast forward, I had to go out of my way and take my kid to the cardiologist for an antibiotic. I have to pay for the specialty Dr., take the day off and it was for nothing. The cardiologist left a detailed note for this dentist that this medical practice is an outdated practice and she was previously cleared from her care at 5 years old. I'm extremely busy and this was a waste is time. Pet peeve of mine is lost time and the next one is wasting my money. This office did both. I never returned and my kids and are back in Sparks for their dental care. My kids didn't like this dentist either. We couldn't run out of her fast enough. This office gave me a hard time about not wanting to send my daughter's x-rays back to Sparks. The sweet girls at the Sparks office requested them so I no longer had to communicate with. TIP: If you're not familiar with your dental insurance or your coverage, do so before coming here. I have full coverage dental and they were persistent that I owed them a balance on my kids work. Do yourself a favor and stay away from here.

I have been coming here for years. My kids love it here. They feel comfortable and are not nervous…read moreto come. Megan was our hygienist and she is super good with kids. Even the front desk ladies are nice and helpful. If you have littles that need dental care, definitely come here you won't regret it.

Great staff that helped me figure out what my dental insurance was after it changed. Johana is the…read morebest hygienist ever and is so great with the kiddos. Dr z is thorough, kind and has great communication skills. A great place to take your littles.

This was both our kiddos first dentist appointments. The staff made it such a wonderful experience…read more Joanna was patient and so kind. She explained all the tools to the kiddos and even walked them through as she was performing work. She put bluey on for both kiddos and it definitely helped. Our older child had to perform xrays. It went smoothly as well. With such a kind and caring staff member the two kiddos had a great time. They even said they love Dr. Zeff after we got home. It was a overall a great experience for the first time and can't wait to continue down their dental growth with Dr. Zeff, Joanna, and the rest of the staff.

Wow, Not only do I think my Dentist, Dr. Stephen Sims is a fantastic dentist, and Office Manager…read moreJade keeps all my appointments running smoothly, but today I had a Five Star Dental Hygiene appointment to get my teeth cleaned by my new hygienist April. She was professional, caring and great at her job. My teeth are clean and shiny and I got a great check up. Thank you April for cleaning my teeth. See you in 6 months. Julie A

Very nice dentist office very easy to find great prices...very clean place awesome company...read more

I wanted to participate in Yelp's #ThankYouTursdays where they give extra love out to businesses…read morethat go above and beyond. Mt. Rose Pediatric Dentistry is the business that came to mind. I'm so happy to recommend Dr. Murphy (born and raised in Reno) and his staff to anyone seeking pediatric dentistry care. You can expect to get friendly, knowledgeable, and genuine service when you visit Mt. Rose pediatric dentistry. When I bring my kids here, I have comfort in knowing that they and their teeth will be treated with care and that they're establishing healthy habits to help create a happy mouth and happy life. I've been taking my three littles here every since they were babies. The first dental visit is recommended as soon as their teeth start coming in, generally at 12 months, so the child can become familiar with the process early on. My children are now 4, 6, and 8 years old. The office has a cute bear/forest theme throughout and I love knowing that thought went into making a comfortable, fun, and inviting environment for the children. Dr. Murphy has been and to answer my millions of questions throughout the year and has the experience to handle any situation. I'm happy that we stumbled across him and his wonderful and caring staff and wouldn't go anywhere else for our pediatric dentistry care. Notes *They take all insurance and are currently taking new patients. *Dr. Murphy's staff is great at sending out appointment reminders. Appointments are 6 months apart. They also give out reminders over the phone. *You can find the office next to Mt. Rose highway close to Raley's shopping center. *They send each child home with a care kit after each appointment, including a tooth brush, floss, toothpaste, and sticker. *They have a TV in the waiting room and on the ceilings above their chairs to keep the children entertained while they get their teeth cleaned. They get the kid's teeth cleaned so fast and always talk to my kids so the TV isn't an issue for me since I'm a little to no screen time kind of mom. *They start taking X-Rays when children are old and mature enough around 2 or 3 years of age. *For children with cavities, they have a new treatment called silver diamine that the apply directly on a dry tooth. It turns the decayed part of the tooth black. This is to prevent any further spreading of decay and serves as an alternative to fillings. *Dr. Murhpy taught me that decay happens mainly in patients that consume foods with sugar and let it sit for long periods of time. The bacteria in our mouths feasts on sugar and their waste is what damages our enamel (the outer coating of our teeth). If you're planning on diluting juice, think of how long it will take your child to finish their drink. Their teeth will be exposed to sugar for longer periods. Bottom line: Get those teeth cleaned asap, especially after eating sugary processed foods.

Great service and awesome people. Great with children. They have cartoons playing in the waiting…read morearea. They take care of my kid's teeth and my kid actually looks forward to going to the dentist :) location is great, plenty of parking.

I have never met such kind, capable people…read more I'm a mom of 3. 2 kiddos are neurotypical and my oldest is special needs. We struggled with our insurance with finding a good provider that understands kids with developmental disabilities and challenges with hygiene, anxiety with visits and options for care. The waiting room is fun and kid friendly with shows for the kids and video games and comic book heroes visiting the dentist too. Dr. Gookin was recommended to me by moms with autistic children or those with genetic disorders. The way he tried to help my oldest even though we have to seek care from a dentist that deals with grown up teeth was so great. To get a baseline of what could help. My other two, we're absolutely terrified of another provider and my youngest was the hardest. The way they offered to have them see the office beforehand and say hi to the practice was so nice. It's so hard to find a provider that all the kids mesh with. I cannot recommend these folks enough. They took such good care of my little guys and made everything from referrals and new patient set up to post op recovery so easy for us. If you have kids that need a decent amount of work. Maybe their anxious. Maybe they struggle. Please go here. Their hearts are in it 100%.

I take my kids here because Dr. Gookin is trustworthy, patient and great with my kids. He is…read morepersonable and kind with every interaction I've had. The office is clean, the customer service at the front is unmatched and the dental hygienists seem to love their job and do it well with a smile on their face. They provide tokens after each visit to make visiting the dentist an enjoyable experience for my kids. They look forward to their visits which is amazing considering how often kids fear the dentist. Thanks my kids smile south Reno!

We've been going to see Dr. Wilde for years. He, as well as his staff are just wonderful…read more The waiting room is nice and clean with plenty of chairs. There's a television for the kids (and honestly for the parents too) that always has an interesting cartoon playing. There are a few tablets connected to some tables that have fun games on them. Not that you will ever have to wait very long... The dental exam area is clean and spacious, and really just comfortable for when you're waiting for your kids to be done. Most people hate going to the dentist, most likely because of the bad memories from the dentist when they were younger. My kids love going to the dentist... Their teeth get to feel all clean again and we're in and out fast. The only thing that would make this place better- if they saw adults too!

Finding a new dental practice is something that always feels scary because you never know what you…read moreare going to get. My daughter has had some issues at her last dentist that have scared her. She is 10 and is always extremely nervous. Today was the first time being to a dentist is over a year (yes I know that's a long time) since we have moved. The staff was extremely welcoming right when we came in. There was some issues with my insurance and they were all so helpful and quick to figuring it out. My daughter was nervous at first but did amazing. She felt very comfortable and immediately told me how much better that experience was than the last dentist we went to. I'm extremely happy we found them and have already told my friends about them.

I had such a great experience at Champagne Pediatric Dentistry! I've been searching for a good…read moredentist after a really bad experience at a previous clinic, so I was a bit nervous at first. Thankfully, I found them online and saw they had an available appointment and I'm so glad I gave them a try. Dentist Jess and Lucy, the dental hygienist, were both very sweet and kind to my son. They were gentle, patient, and very informative, which made us feel comfortable the whole time. Overall, such a positive experience. The team is amazing, and I can honestly say they are the best. Highly recommend!

Scheduled an emergency extraction for a 11 year old girl extreme pain. Appointment confirmed…read more Showed up for the appointment and were turned away with no reason other than they couldn't find the appointment. Horrible customer service. Do not take your kids there.