So, boom. I have a 2020 RAV4 that I absolutely plan on driving into the ground (have yall seen the new car prices these days???). I adore the local dealership, but the scheduled maintenance there was starting to get a tad pricey. Enter The Toy Shop. Y'all, they charged me A THIRD of what the dealership quoted. They also knocked it out in about an hour and sent me on my way. Maybe I was just riding the euphoria of saving a lot of money, but I swear my car ran better than when I dropped it off. In short, I absolutely recommend this shop. read more

So glad we found the Toy Shop years ago!! Recently we took our 2013 Lexus RX 350 there for normal maintenance they always do a fantastic job!! I highly recommend if you are looking for someone you can trust with your car this is the place for you!! read more

Wynn was so kind and educational and didn't try to upsell me on anything!! Would highly recommend and will be taking my car back in the future read more

I carefully reviewed the yelp posts before deciding to contact this business. As a first time potential customer, I called. I was honest with my needs and where I was coming from. Stating we had never used their services, but had heard good things. Nancy answered, I gave all info needed. I thought I would receive a simple run down of their procedures and a possible basic estimate of review cost, as well as availability....as I requested. I explained, I have a home mechanic (yes, my talented husband ). I have the OEM with a code and loose diagnosis of the EVAP purge flow on my Toyota. I explained exactly what I was looking for. She responded with repetitive questions "so DO you want a diagnosis" she was curt and not kind in her customer service demeanor. I asked if that's where they needed to start or could they work with the info we provided from the data in our cars computer. I have worked customer service and relations for most of my life, and I would never respond to a potential new customer in this rude fashion. Her inability to communicate is a problem. Considering unprofessional air about her, deducing me to hear nothing but attitude. I was not receiving an actual estimate to have them review my car with my information intact. I know what symptoms and what the possible diagnosis would be. When she said, "So you just want me to do what you tell me to do." I knew she was unprincipled, I was receiving immature & inexperienced service. *Please note I NEVER leave bad reviews. But the bad taste of my experience of just calling in was lasting in my mouth. I even courteously apologized saying I must not have communicated properly, which I now regret making such a statement. She attempted to condescend by stating SHE must have misunderstood me. My suggestion is the next person calling in asking these simple requests. I would simply state what you DO offer Nancy. Verbal run around isn't a good look for a business. I consulted two other local, well known businesses, those mechanics told me they do NOT recommend The Toy Shop services. One told me specifically "I don't have time for non sense." Only after naming the business I had just called. Do yourself - favor and just go to who others DO recommend: Toy Tech in Placerville for experienced and professional work from a behind the desk personnel. read more

The Toy Shop - Desk service, Nancy from Toy Shop in Shingle Springs CA - Auto Repair Near Me - Shingle Springs, California

Nancy and Greg are so awesome! Always come in for routine maintenance for our cars (wife's and mine). They are so kind and warm-hearted, I always end up just hanging out and talking to them until my car is ready. Also have had some more intense work done on our cars (spark plugs, front differential on my Tacoma, etc.) and no issues. They are always honest and show you the prices of the parts and break down the labor and hours. I also love that Greg or Nancy will be sure to show you if a problem has popped up, like the need for a filter change. No charges unless you give the green light. Unlike some other places in my experience, for example Toyota dealership service centers. Honest hard-working individuals and the guys in the shop are always so friendly. read more

Spoke to Greg and asked for an estimate. Received it right away. Very professional. Thank you Greg.

What a great shop. Friendly, honest and very competent. They completed a fairly expensive repair on our Lexus for less than half what we were quoted by a repair facility in Folsom. Sadly, we had been loyal customers of the shop in Folsom for many years and now feel like they are pretty much like going to the dealer. In any event, great experience with The Toy Shop; we highly recommend them. read more

Another visit to the shop for a radiator replacement on my 1997 Toyota. The radiator was replaced a few months ago now, and no issues with the work or the new radiator. I will be returning. read more

The Toy Shop - Mechanic is rebuilding the front birfield/knuckle joints. - Auto Repair Near Me - Shingle Springs, California

We had a wonderful experience at the Toy Shop in Shingle Springs. Greg worked and worked on our Lexus until the problem was solved. Thank You for all your hard work!! A Very Satisfied Customer!! read more

We dropped off a 2003 Toyota 4Runner Limited V8 for repairs and received an estimate for approxImately $1075 for mainly suspension repairs and A/C & rear window regulator/motor check. The vehicle was returned with the tailgate interior panel removed, the rear door would not open, and a $1900 bill. When pressed to get the tailgate door to work, we were told to bring it back the next day because they were unable to diagnose why the door would not open even though the door worked fine upon delivery. We decided to forego returning the vehicle and popping out the fuse and re-inserting it resolved the issue. Overall, we were very disappointed with both the price, quality, and poor customer service (i.e. they broke the rear door mechanism then told us they were too busy to repair it until the next day). Even more frustrating was the bill almost doubled in price over the estimate and the work wasn't even completed- the rear door was inop. read more

Great place and reasonable pricing !! Everyone here was straight forward and helpful. Great communication too.

Pleasant owners and above all very honest My Toyota needed some repairs and dealership gave me an unconscionable quote Went to the toy shop and they fixed it for much less I love them! read more

Today I got my front passenger-side window mechanism repaired on my Rav 4. Total bill: $130. Done in one hour on a busy afternoon. Now my window goes up and down like it's supposed to. No new motor, regulator, window or assembly needed. Thank you, Toy Shop, for being unassailably honest and quick. Greg and Nancy are friendly, courteous, and personable to everyone that came in (four different people, five of you count me). ;^} Greg's father was the mechanic, so he gets some props, too. :^] Bill R read more

Great people who are honest and reliable. I have always had positive experiences here and will continue to return.

I was quoted a price to repair my driver window. They discovered that could fix it without the new part I was quoted. Plus, Nancy took me to Post Office so I didn't have to walk on Mother Lode Rd. Great service, great customer care and great staff! read more

Since my NEGATIVE review I have read a number of other nightmare over-chrage and incompetent repairs that either failed or were defective or cost much more than they should. I will NEVER use this place ever and would advise others to read the reviews! I was a customer of the old owners and they were much different than now! read more

I took. My car to the Toy Shop, I thought I needed new brakes. I dropped it off, I got a phone from the mechanic, he told be brakes were fine, and there was just a soft spot on my drums, they fixed it, and it rides and breaks are just fine, they could have just done a brake job, and I would have never known. But totally honest, saved me a couple hundred $$$... The Toy Shop is 5 stars, and my go to repair shop . Thank you The Toy Shop. read more

I've always owned a Toyota or Honda and I would not take my cars anywhere else. They are helpful and don't try to up sell you on things that aren't needed at the time of your appointment. read more

Absolutely the best repair shop in the area. Honest, great value, knowledgeable and they do great work. Nothing but great things to say about the Toy Shop. Thank you Greg and the team for taking care of us. read more

WONDERFUL AUTO REPAIR SHOP! Very honest, pleasant & easy to work with! I can't speak highly enough of their integrity & auto skills!

Honest, friendly, & efficient-what more could you ask of a repair shop, especially nowadays ? They (Greg & Nancy) are the only ones who I trust with my Honda maintenance & repairs. Highly recommended !!! read more

The Toy Shop is my GO TO place for my vehicles. They are honest, fair priced, and they do a great job explaining the situation including (on many occasions for me) showing me exactly what was going on. The new owners are carrying the torch created by the original family who started and ran the business for so long! I called them today because I noticed (after getting home) that I had a possible fan clutch going bad on my Sequoia. While talking to me about ways to figure out if it was the fan clutch, Greg was able to look up my customer information (without me telling him who I was) and was able to have the part ordered for pick up TODAY. Their level of service to their customers is 100%! He was even able to get me the OEM part cheaper than what the dealers (yes plural) quoted me. Toy Shop Rocks! They have my business, and they will eagerly earn yours. read more

I had a grinding problem with my Toyota forerunner and I have a old forerunner and I was worried about not getting fixed but Greg came through with his team and fix it. It feels like a new truck. I would definitely endorse the toy shop for fixing problems and being honest. read more

This shop is THE BEST! They have always been honest, fairly priced and have kept our high mileage Prius in order for years. We recently moved (way) out of the area and had to see a Toyota dealership after a check engine light came on. The dealership service department told us that we needed a whole new engine and that the car was essentially totaled. I was devastated. The mechanic there even offered to buy the car off of us which seemed fishy... so of course we called The Toy Shop to get their take on it. Nancy and Greg talked us through the whole process and we did end up bringing the car back to town to have them do the repair. After Greg's thorough diagnostic he called to let us know it needed a new O2 sensor, which also wasn't cheap but was reasonable. It is worth noting that he had the job done within 24 hours of drop off!! I can't help but feel like the other shop was either inexperienced or crooked... We love and trust this shop (especially Nancy and Greg) and will continue to come here for all our car maintenance. read more

Did a great job replacing an alternator and avoiding unnecessary work. Highly recommended!!!!

My daughter took her older Toyota corolla into the shop for an oil leak. They diagnosed a leaking valve cover gasket. Had it replaced plus spark plugs. When car was returned it developed a worse oil leak within couple of days. You could watch the oil dripping onto The road from the engine area. Took back for $1500 more of repairs. Picked car up on New years eve. Checked oil next day. ITS TWO QUARTS OIL OVER FILLED. I would not recommend this shop to anyone read more

We've had the Toy Shop maintain and repair all of our cars for 15 years. It's always been excellent in every way. We're so glad to have a reliable place to take our cars. Highly recommend read more

I took my MR2 in to get an engine swap. This shop was able to get the swap done along with going the extra mile by letting me know that they also cleaned the gas tank to remove the rust from years of sitting in a garage. Im happy to have my almost 30 year old vehicle back and the road and driving. Any small issues I have had since has been handled by this shop in a timely matter. I highly recommend this shop if you have a Toyota and will continue to bring my MR2 into this shop for any future needs! read more

We have been getting our cars serviced here for over 15 years and every time we've been extremely happy! Even with the change of ownership, they always go above and beyond with service and always make sure you are getting the best prices. They never try and push you into doing unnecessary work on your vehicle. Nancy is so friendly and always greets us with a smile. This family run business is the best around. read more

We have been bringing our cars to The Toy Shop for eight years and wouldn't take them anywhere else. We continued to bring our cars even when we moved farther away because they are FANTASTIC. They always work hard to save us money when performing repairs, are thorough, and do quality work. Greg will take good care of you! read more

I can't speak highly enough of this shop and everyone that works here. We just moved here from Southern California and found the shop through Yelp and are so glad we did. They went above and beyond on my recent service and have a customer for life. read more

Great help this week with an older Toyota I have. Awesome job. Really appreciate someone local who is experienced with Toyotas and is reliable with repairs. Great customer service too. Thanks again. read more

Me and my parents have been going here 10+ years. They are extremely reliable and trustworthy. Last time I came I thought my car needed a new cv boot and it turned out it needed something completely different and they did not charge me anything for inspecting it and figuring out what it was which most places won't do. Do not hesitate to go here you will be in good hands. read more

They get your car right in to get started working on it. They are very honest and never try to take advantage of you. Highly recommend them.

Our Toyota Camry developed a very unique electronic and wiring issue due to some pesky rodents. The Toy Shop worked tirelessly and meticulously to resolve the issue on their end. There were some issues on the part ordering side, but that was out of their control. Greg kept us in the loop throughout the process and explained the logic behind each step they took. We appreciate how quickly he corresponded with our insurance, and the time his Dad put into pinning out and fixing the wiring issue. Ultimately the problem was resolved thanks to their determined effort and knowledge. We are sad to be moving to another state and losing such a reliable and trustworthy car shop. read more

Friends of my son recommended we check this place out. We bought my son a 1997 4runner, it has 260k miles, but the engine looked fine. That is until we brought it to the Toyota dealership. We were actually at Toyota to get new tires, but out of the kindness of their hearts, they did a multi point inspection. After going through issues with them, it was truly amazed that we could even drive the car off the lot! Seriously, I think the estimate of the cost to repair the leaks was over $8k! The real question was, what parts weren't leaking. Regardless, we brought it to the Toy Shop based on my son's friends recommendation and they are suggesting a series of gaskets that will cost us about $350! I know the car is old, and perhaps there will need to be additional gaskets that need to be replaced, but to make an outrageous assertion that fluids were basically leaking from anywhere they could be leaking, seemed a little over the top. I vast majority of the other reviews are true. Very friendly and honest group. I was so impressed, that I brought my 2012 Honda to repair an issue I have been dealing with all winter. They were quick and the price was considerably less than the quote I got a Honda, which is what is exactly what I was hoping for. read more

Unfortunately I just had one of the worst customer experiences I've had in a long time. Had our 2003 4Runner towed in late December to diagnose emerging oil and smoke. Engine failure was the cause (290k miles) and we chose to have the Toy Shop do a used engine replacement. 3+ months later they said it was ready. We picked it up and it had a broken shifter... a shifter that was not broken when we brought it in. I realized it was broken within 2 miles of the shop. The Toy Shop folks said they put 60 miles on the car but acknowledged that they never shifted past Drive... and although rougher to shift to Drive, it was dysfunctional shifting to 4th and 3rd... and would not shift to 2nd or 1st. They indicated that either I broke the shifter or brought it in broken... so I owed another $351 for its repair after our original $6,899 engine bill. I felt this was unfair and they would not consider that this actually happened under their control... and the receptionist piled on by yelling that they drove it 60 miles... as if that was the evidence that it was working before I got in the car. We both felt the other party was responsible... we should have been able to have a conversation about shared responsibility. Instead, I was effectively told that I was a liar and needed to pay up and leave. Now I really know what they think of this customer... why would I ever go back. read more

I got a recommendation for this shop to get my car fixed. I talked to a fabulous lady named Nancy! She was very helpful and went out of her way to help me solve my problem. I will definitely be bringing my car to this shop from now on. read more

We have now had three experiences with the Toy Shop after our previous repair shop changed ownership. I first took my truck in with a check warning light. They found it was the air sensor. The mechanic noticed It was dirty so he cleaned it instead of replacing it. This saved having to buy the part. Next we changed the battery on our Solara and the car kept stalling. I called to bring it in and he told me to drive it awhile and it will self correct. He could have easily told me to bring it in and charge me to look it over. We just got finished getting and oil change and having the car inspected. Our previous shop claimed we needed all kinds of repairs (costing close to $7000). As I suspected, the other company wanted to do fraudulent repairs They pointed out a couple of things that we should keep an eye on, but nothing was needed at this time. The most important thing with a car shop is HONESTY. They are extremely trustworthy and they do not do unnecessary repairs. There prices are very reasonable. We will be taking all of our cars here from now on. read more

I heard about the Toy Shop from Yelp so checked it out since I've been unhappy with the local Honda dealership. Very refreshing to see an honest repair shop. So, I'm having power steering issues and when the Toy Shop checked it out, they told me that there is a recall from Honda and that I can get it fixed for free... they just saved me some money! George is the new owner and he even gave me a ride home when I dropped off my car. I have to also mention Jasmine who works at the front desk (quick to follow up and always friendly) who provided me the Honda customer service phone number and details of the recall which saved me time (every little bit helps). I also have to mention that the lights for my climate control haven't worked for about a year and they fixed it for free!! I truly appreciate their honesty and especially their focus on customer excellence. Please keep up the excellent work!!! read more