Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

5 stars -- In and out in minutes, with a smile…read more I came in for fingerprinting services and expected the usual paperwork hassle, but this little shipping shop made it painless. The staff greeted me right away, walked me through the process, and had me done faster than I thought possible. Friendly, professional, and efficient -- no waiting around, no confusion. They also handle shipping, and I can see why people rely on them: same quick service, same welcoming vibe. If you need fingerprints (or a package sent) and don't want to waste time, this is your spot.

Great place to drop off packages! The staff is very friendly, helpful, and provides excellent…read moreservice. Everything is quick and easy. I highly recommend this store!

Was in and out in less than 5 minutes super nice lady very helpful for any mailing services come…read morehere and shop local businesses

I dropped off a UPS envelope Tuesday with a 2-day delivery. I checked the tracking number…read moreWednesday, and it hadn't been scanned. I called and was told UPS didn't pick up. I went today Thursday to pick up the envelope and drop it off at a different location and the office was closed. I called the phone number on the window it's disconnected. I found a different phone number online but there's no answer.

Yes, I recommend it, excellent customer service, Spanish and English, very professional.read more

Front start to end great customer service, very patient and thorough with the process. Mr. Emilio…read morehad a smile the whole time. This is what makes customers come back. Thank you!

They don't ship certain things like returns which is odd because I wanted to ship phones back l to…read moregoogle had prepaid ups labels he said no go to a ups store.

Formerly a UPS store. They will accept packages with a prepaid label, but not with a QR code.read more

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

I love this place! I come in frequently to mail all kinds of different outgoing packages... fedex,…read moreusps, speedx... and I'm always helped quickly and efficiently. My questions are always answered and she goes above and beyond. I also bring my young daughter with me because she loves visiting the friendly woman who always helps us. It's a fun part of our day. I recommend this shop to everyone who has shipping/mailing needs.

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

Disha was very sweet and helped me with my live scan finger printing. It was quick and efficient…read moreand I didn't need to make an appointment!

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more