I have the best experience here every time. The customer service is amazing! Shout out to Regina who always helps me take care of things quickly and efficiently, and literally always has a great attitude, even when I'm coming in rushing right as the store is about to close. Appreciate your hard work!!! read more

My go-to UPS for shipping and my millions of returns every week. Always so friendly, efficient & helpful! Regina is especially great!

I love this UPS store! Everyone is always polite, not too long to wait. I have sent so many things from here - everything is always perfect Cesar especially is amazing! He really knows how to take care of delicate items/art! I thoroughly trust Cesar. thanks!! read more

I absolutely love everyone in this office. They work hard, always help you out and make you feel part of the fam! As a small business we totally recommend having your biz address here :) read more

AVOID HERE AT ALL COSTS! They are RUDE, DISHONEST, CHEEP, and CROOKS! I dropped off around 10 packages to be sent to my clients to arrive by X-mas eve. The employee misled me on the pricing and only told me the packaging cost after they packaged the boxes but whatever, I agreed to pay their toll, over $200 to have my packages delivered. I got a call from Ash almost 2 weeks later that they could not deliver my package and that I can either pay them again to deliver it or come pick it up with no refund. They said they tried twice and they could not find the suite and it was rejected. I am 100% sure the address given was correct and I should have been contacted if they had issues with delivery, I could have helped it get to the recipient. Ash denied all responsibility and had a disgusting attitude. I should not have to pay for UPS to not deliver my package, take my money, give me attitude, and waste my time! They screwed up on this and asked me to pay them again. I was not happy that my package did not arrive by X-mas eve however I understand that no one is perfect and there could be mix-ups with the high volume of deliveries. However Ash continued to argue with me how they are not responsible; they are a delivery company for God sake! Finally, I got him to agree to give me a refund and I would pick up my package and have someone else deliver it. When I went to store to pick it up, again Ash was so rude and insisted that he was doing me a BIG favor by refunding me from his "own money" and not to come to this UPS location anymore. I was so insulted with his comments! He was so disrespectful and claimed that I was contacted after the first delivery attempt but this was a LIE! I would have been fine if I was contacted but he still insisted that they did their job even though they never delivered the package. His attitude was so CHEEP and RUDE. An older man which may have been another manager interjected and continued to repeat the LIE's and provided no solution. Out of respect for screwing up my delivery, they should have gladly refunded me or found a way to deliver my package instead of insist they did everything right when they clearly did not. I was so upset with their dishonesty, cheep attitude, and crookedness, I grabbed my package and told them I don't need their money! Save yourself the trouble. They are RUDE, DISHONEST, CHEEP, and CROOKS! read more

Great store. Never very crowded. Very efficient . Parking can be a challenge depending on the time of day. But if you get there early, it's not a problem. My favorite UPS store. read more

not sure who the old guy is - manager, owner, or just professional a-hole. came in to drop off a package and was verbally harassed and bullied about my appearance. clearly not queer friendly. read more

OMG ! What a beautiful people works here at this location , always helpful with big welcoming smile on their faces I just wanted to say thank you Ari for her help , she is easy to talk to, very professional, extremely helpful/ thank you for having her at this location read more

This place is terrible. They're so cheap. Vultures. So sad because I'm a neighbor. I live in the neighborhood and I'm always here. Good location. But unfortunately these people only care about dollar signs and not customer service or customer retention. Lots of other locations. Don't come here. read more

My go to UPS store. Always adequately staffed. Cool Family environment. Good people.

Great service and attentive staff, the team there was very helpful and thorough with shipping details

Let me first start by saying In the last year and a half I've been coming here for my mail it is been absolutely wonderful I will give it six stars if I could but I am jumping down to four stars for is today I knew I would get there at exactly 630 the time they close. I have a very important package I need to pick up so I called the store and told them I'm gonna be there exactly at 6:30 and whoever that kid is Grancer it was rude he said well we're closing at 6:30 and I said I know that but you're closing at 6:30 I'll be there at 6:30 I just want to pick up one package and he smugly goes OK , like. Sure lady. I'm not doing any thing come 630 . We are talking about. One minute here . I came over there I arrive exactly at six thirty like I said I jump out of the car I reach fo the door I see the smug little kitty looking at me in the door is locked whata jerk! Who ever that guy is . He is not on the same caliber as the ups team I knowand love ! He knew I would be there at six and he saw me arrive at 630With both hands on the front table giving me a defiant look . Might want to teach him what customer service is . Because he's on a power trip clearly . I knew just by his tone on the phone , he was going to be a problem. :( and he doesn't care about customers. He likes flexing the little power he has in his life . read more

This place is great. The clerks are all super nice and helpful. The person who attended me was very welcoming and even gave me a good tip about keeping the mail receipt for 6 months (I returned my modem/router) because Spectrum is known for saying that they never received any items sent to them. read more

I think this is a rather new store. I dropped off amazon packages and they provided stellar service. They even taped the boxes for me. I'd go again. read more

This UPS store on Beverly Drive packed some delicate artwork for me for shipping. Nate and his co-workers did a first-rate job and my art arrived at its destination in perfect condition. I highly recommend this UPS store. read more

At the request of Amazon, we are asked to drop off our items at a UPS store. This one is on my neighborhood. I do not like writing bad reviews, but after multiple times, I have hit my breaking point. They have outright admitted to hating their relationship with Amazon. (Is that OUR problem??). I will not be using this store any longer. read more

The staffs at this location are great , Zorick and his team really doing excellent job in customer service . Zorick , I can't thank you enough for how you go above and beyond to help me to pack this giant box in such hot summer day. Thank you read more

I needed both notarial service and an overnight courier. In spite of the internet being down, and having lots of customers, I found them to be friendly and efficient. I will go back! The read more

Unhelpful and horrible service. I do not recommend going to this location. The people that work here are inexperienced and rude

I have shipped my personal packages as well as my packages for my small business countless times over the last six years, printed and gotten a Notary, and all I can say is this is THE one stop shop--five stars!! They are a great, efficient team, give you useful advice when you need it, and are SO nice. I recall once shipping a piece of art across the country they not only gave me an amazing deal, but packed it safely and with the utmost expertise. I never wrote a review, and upon deciding to finally do so, I was perplexed. I consider myself good friends with the owner of this location and have personally witnessed his gratuitous, good-hearted nature, so reading bad reviews regarding him are sure to be nothing short of slander on account of an unreasonably angry customer. You must not take these reviews into account. Bad reviews are only natural for service-related industries, but some take slack when they don't deserve it, especially because good reviews are much harder to come by. Absolutely love this place--it is EXACTLY the kind of business that this world needs. read more

This location is top notch to send parcels by UPS or simply return Amazon packages. Service is always professional and courteous. Staff is attentive and speedy, so I'm out the door fast and dropping off packages doesn't feel like a chore. I've also had good luck finding parking nearby. Thank you! read more

My go to for ALL shipping ... great service, friendly staff, best prices, perfect packaging for fragile items. Thank you!!

I came in today because my dog was lost, and I needed to immediately print out flyers to find him. The kind people here immediately brought me in the back to make the flyers, printed them out very quickly and got me going within a few minutes. The owner told me he had a soft spot for dogs and children, and so he knew the urgency I felt. Even better, 45 minutes later someone saw one of the flyers I put up and called me. We found our dog. :) Great people work here, and I couldn't be more thankful. read more

Helpful and polite. Had a great experience and would go back again. Only downside is that parking can be tough but my overall experience was great. read more

Ash (I hope I spelled it right) was very helpful. Set up my new mailbox for my business. Parking isn't terrible as other reviews mentioned. Very friendly staff. very recommended! read more

Completely overpriced ! Horrible customer service by antagonistic employees. Since when is a customer doing the store a favor by patronizing them? The people who staff the location should rethink what "customer service" is all about! Not even worth giving 1 star! read more

Very rude customer service! Has six employees standing around doing nothing and has the audacity to tell me to screen shot my returns next time so his employee doesn't stand around waiting. Been coming here for a while but now I'm not sure if I want to come back. read more

The staff at this store is incredibly helpful. My daughters and I came in to do some notarization and they spent an hour helping us, attending to many details. A shout out to Jake who was very patient and went out of his way to take care of us. Highly recommend this UPS store! read more

Courteous staff! Service is fast and efficient. I usually go here to send packages and it never took me longer than 10 mins. One of the best branches I've visited. read more

They are the best. i don't waste my time going to the overcrowded post office anymore. Usually only one person and you wait forever. They take care of everything. Thank you Caesar, Eric, Ash and of course Zorick. They also have a Notary. No need to go anywhere else !!! Love you guys.!!!!!!!!!!!! read more

Super friendly. They are always staffed well so you dont have to wait. Parking is also decent for being located on Wilshire mid-city LA

Nice people. Very helpful. Did a good job of wrapping/ packing some difficult items. Don't by UPS packing tape ... it is crap.

Quick friendly service. Everything you need to ship your packages. Convenient location. Parking on street is metered. read more

Very helpful and friendly staff! I came in at 5:05 p.m. to do an overnight delivery. Even though there were 25 minutes before the last pick-up, the guy who helped understood that I was in a rush to get my package out, so he had his coworker start packing up my item with bubble wrap, then packaging it properly, while he himself started my transaction and took down the addresses, etc. I had paid for only 8 minutes of parking, and by the time I got out of there, the meter had JUST expired! I felt so triumphant. But then I realized I had forgotten to leave a recipient phone number and make sure that the delivery would be NO signature required. So as I pulled out of my expired-time parking spot, I called them, and the same guy picked up the phone and resolved the issue for me in under a minute. I'm happy these guys helped to close out my Friday work afternoon so smoothly. read more

This small store is fast and efficient and provides friendly customer service. I was in and out quickly and was very pleased with their service. And 10% off with your check in! Convenient location (Urth caffe down the block hehe) and convenient parking in the neighborhood! Will definitely be back. read more

Excellent service, the entire team is hard-working and cares a lot about their clients that come in. Very personalized care. I come here for all my returns because I know the quality of service will be great. Thanks again and happy holidays. read more

Worst UPS STORE IVE EVER BEEN TO. Shipped my package next day air and they delayed it 4 days. Also during a worldwide pandemic only 2 of the 7 employees were wearing masks. Very disappointed. read more

Been coming here for the past couple of years now. I even have a PO box here. Great 90212 address to have :) They always have a full staff and the place operates like a mom & pa place. Very friendly people and all my packages are done perfect. The items that I ship are very delicate and fragile and this guys know how to package them right. Great service all the time. read more

I has to ship about 1,000 signed movie posters to Texas and went to this location due to it's proximity to my office. Zorick and his team helped me unload into the store. They presented me with two different packing options -- one that would be cheaper and pretty good, another that would be slightly more expensive but less prone to damage. I figured I'd better be safe than sorry with such hard-to-replace items like the ones we were shipping. Cut to a few days later: I received a call from the warehouse remarking how the posters arrived without even a bent corner. Great service and I'll definitely be back. read more

This UPS store is the best, and most likely the only one I will use from now on. Zorick and his team definitely fulfill every aspect of their high customer service standards. My GPS led me to the back of the store, where I entered; TOTALLY invading their personal space. Zorick still let me in joking that at least my GPS got me here. When I told them of my unique request (which 2 other stores flat out refused to deal with) Zorick and his staff went above and beyond to to help me out. Most impressive was their positive and friendly attitude. Genuinely nice people work at this location; which seems trivial but makes a HUGE difference. I send my deepest gratitude to Zorick Parsanian and his amazing staff. These guys work very hard and are the nicest people you'll ever interact with. ^.^ read more